CIO strategy
Today's CIOs, CTOs, CDOs and other IT leaders must tackle constantly evolving challenges. Get critical news, guides and tips on how to excel in business and technology leadership. Topics include CIO strategy, business disruption, hybrid workforces, change management, cross-departmental collaboration, and how to lead projects related to metaverse, AI, and blockchain.
Top Stories
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Tip
23 Apr 2024
How to measure the ROI of enterprise AI initiatives
Interest in AI tools and systems has skyrocketed across industries. To ensure their endeavors are worthwhile, businesses are increasingly emphasizing return on investment. Continue Reading
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News
23 Apr 2024
FTC bans noncompete agreements in split vote
Now that the FTC has issued its final rule banning noncompete clauses, it's likely to face a bevy of legal challenges. Continue Reading
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Definition
12 Sep 2023
omnichannel
Omnichannel -- also spelled omni-channel -- is an approach to sales, marketing and customer support that seeks to provide customers with a seamless and unified brand experience, regardless of which channel they use. Continue Reading
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Guest Post
11 Sep 2023
4 tips to avoid greenwashing with authentic commitment
Greenwashing can undermine an organization's reputation, but practicing sustainability makes all the difference. Learn how to avoid the label with these actionable tips. Continue Reading
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News
11 Sep 2023
2024 election to shape U.S. climate policy's fate
GOP candidates like Vivek Ramaswamy and Donald Trump have taken stances against climate change, while others like Nikki Haley support certain measures to address climate issues. Continue Reading
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Definition
11 Sep 2023
steering committee
A steering committee comprises a group of high-ranking IT professionals who provide guidance and strategic direction to an organization or organizational segment. Continue Reading
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Feature
08 Sep 2023
7 ways to prevent tech buyer's remorse
Tech buyer's remorse is on the rise due to factors such as lack of research, poor vendor communication and impulse buying. Explore seven tips to avoid tech buyer's remorse. Continue Reading
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Opinion
07 Sep 2023
Google antitrust case could explore unknown threats
In 1998, Microsoft's antitrust defense claimed that the tech industry's dynamism prevented monopoly control. Google could try something similar when its case begins next week. Continue Reading
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Definition
07 Sep 2023
servant leadership
Servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or take control. Continue Reading
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Quiz
06 Sep 2023
10 blockchain quiz questions: Test your understanding
IT leaders are increasingly faced with learning how to implement blockchain in their organizations. Use this blockchain quiz to test your knowledge. Continue Reading
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Feature
05 Sep 2023
Sales vs. account management: What's the difference?
Sales and account management teams work together to increase revenue. However, these roles have different goals, responsibilities, skills and relationship timeframes. Continue Reading
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News
31 Aug 2023
Schumer's AI policy objectives prioritize innovation
The SAFE Innovation Framework proposed by Sen. Chuck Schumer names explainability, accountability and innovation as some of the top policy objectives for AI in the U.S. Continue Reading
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Definition
31 Aug 2023
authentic leadership
Authentic leadership is a type of management style in which people act in a real, genuine and sincere way that is true to who they are as individuals. Continue Reading
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Feature
31 Aug 2023
Generative AI in business: Fast uptake, earmarked funding
More than half of IT and business decision-makers said they have generative AI on the near-term adoption track, according to a report from TechTarget's Enterprise Strategy Group. Continue Reading
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Definition
30 Aug 2023
IT organization (information technology organization)
An IT organization (information technology organization) is the department within a company that's charged with establishing, monitoring and maintaining information technology systems and services. Continue Reading
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Definition
29 Aug 2023
change request
A change request is a formal proposal for an alteration to some product or system. Continue Reading
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News
25 Aug 2023
Federal agencies make moves on CHIPS Act funding
Agencies across the federal government are responsible for doling out CHIPS Act funding over the next several years to support tech innovation and workforce development. Continue Reading
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Feature
24 Aug 2023
What to know about ESG data across ERP, enterprise systems
No single enterprise systems holds the key to ESG reporting. Instead, data is spread across ERP and other software systems. Here's what IT and sustainability leaders should know. Continue Reading
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News
22 Aug 2023
Opportunities, challenges of ServiceNow generative AI plan
The vendor said that while it is creating its own LLM models, it's not interested in winning the LLM war. Instead, it wants its customers to use the models for specific use cases. Continue Reading
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News
21 Aug 2023
Talent issues grow as chipmakers pursue CHIPS Act money
The CHIPS and Science Act of 2022 allots money to expand education in semiconductor training. But talent is already falling short of planned chip facilities. Continue Reading
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Opinion
21 Aug 2023
HPE advances ambitious sustainability goals
From an accelerated net-zero goal to an enhanced portfolio of sustainable IT offerings, HPE shares updates from the company's latest Living Progress report. Continue Reading
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Definition
18 Aug 2023
IT transformation
IT transformation is a complete reassessment and overhaul of an organization's IT systems to improve the efficiency and delivery in a digital economy. Continue Reading
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Feature
18 Aug 2023
Sustainability partnership: How CSOs and CIOs can team up
Learn how sustainability leaders and IT leaders can partner for ESG success by collaborating on tech selection, prioritizing the right data and allowing for tension. Continue Reading
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Feature
15 Aug 2023
ISO 31000 vs. COSO: Comparing risk management standards
ISO 31000 and the COSO ERM framework are the two most popular risk management standards. Here's what they include and some of their similarities and differences. Continue Reading
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News
14 Aug 2023
Cloud costs continue to rise among IT commodities
CIOs can expect higher cloud costs as the U.S. government's wholesale inflation index hits its highest rating for the technology category that includes this IT model. Continue Reading
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News
11 Aug 2023
Biden order will force companies to weigh China investments
Companies are facing a new executive order and potentially congressional action restricting outbound investments in technologies such as quantum computing and AI in China. Continue Reading
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Definition
10 Aug 2023
content personalization
Content personalization is a branding and marketing strategy in which webpages, email and other forms of content are tailored to match the characteristics, preferences or behaviors of individual users. Continue Reading
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News
10 Aug 2023
AI copyright lawsuits are a warning to business users
OpenAI is facing copyright lawsuits raising questions such as whether AI model creators need permission before using copyrighted data, like author's books, to train models. Continue Reading
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Definition
08 Aug 2023
GSA IT Schedule 70
GSA IT Schedule 70 is a long-term contract issued by the U.S. General Services Administration to IT hardware, software and services vendors. Continue Reading
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News
07 Aug 2023
EU's antitrust probe into Microsoft comes too late
The EU's history of conduct over structural remedies to allay competition concerns means its Microsoft probe likely won't result in a substantial impact on the company. Continue Reading
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News
03 Aug 2023
White House receives feedback on national AI priorities
The White House plans to use public input on national priorities for AI to guide its adoption of a broad, comprehensive national AI strategy focused on AI's risks and benefits. Continue Reading
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Feature
02 Aug 2023
4 sustainability ideas for hybrid offices
Sustainability ideas for hybrid offices include examining heating and cooling practices and encouraging carpooling. Learn more ideas HR leaders can implement. Continue Reading
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Guest Post
02 Aug 2023
5 ways tech leaders can power environmental sustainability
As organizations prioritize environmental sustainability, technology leaders have the opportunity to help support success. Here are five steps that help. Continue Reading
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Definition
01 Aug 2023
change management strategy
A change management strategy is a plan for or systematic approach to dealing with a transition or transformation in an organization. Continue Reading
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Feature
27 Jul 2023
Experts talk impact, challenges of AI and emerging tech
Companies must consider many risks as AI and other emerging technologies evolve at a rapid pace. In this interview excerpt, experts discuss the societal and environmental effects. Continue Reading
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Feature
26 Jul 2023
10 tips for a successful sustainability journey
Sustainability isn't a one-and-done endeavor but rather a journey your organization will need to prioritize going forward. Here's how to create success. Continue Reading
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News
26 Jul 2023
U.S. senators sharpen focus on AI regulations
Licensing AI systems, creating a federal AI agency, and establishing third-party testing and auditing regimes are just some of the AI regulation ideas U.S. senators are pursuing. Continue Reading
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News
25 Jul 2023
EU CSRD could raise bar on quality of ESG data
The European Union's new ESG reporting framework looks beyond environmental data across social and corporate governance metrics, according to one analyst. Continue Reading
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Tip
25 Jul 2023
How and why businesses should develop a ChatGPT policy
ChatGPT-like tools have enterprise potential, but also pose risks such as data leaks and costly errors. Establish guardrails to prevent inappropriate use while maximizing benefits. Continue Reading
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Feature
24 Jul 2023
7 green office ideas businesses can explore
Customers, employees and other stakeholders are demanding that businesses become more sustainable. Here are some ideas companies may be overlooking. Continue Reading
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Definition
21 Jul 2023
value proposition
A value proposition is a statement that clearly identifies the benefits a company's products and services will deliver to its customers. Continue Reading
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News
21 Jul 2023
Lack of agreement on AI rules in U.S., EU gives China a leg up
While the EU and China have proposed AI rules, the U.S. is continuing a hands-off regulatory approach, which could affect its role in helping set the rules of the AI road. Continue Reading
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News
20 Jul 2023
U.S. walks line between diplomacy, security with China
Amid talks of further export controls placed on China, administration officials reiterated President Biden's desire for communication and building U.S.-China relations. Continue Reading
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News
19 Jul 2023
Tensions rise with EU over Digital Markets Act, tech policies
Congress members want the Biden administration to confront the EU about technology policies targeting U.S. businesses. Continue Reading
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Feature
19 Jul 2023
Leaders are learners: 8 training programs for professionals
Leadership skills must be developed in a changing business world. Courses and programs help leaders adapt, learn and inspire teams, as problem-solving has no universal solution. Continue Reading
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Feature
18 Jul 2023
IT hiring picks up amid ongoing economic concerns
TechTarget's 2023 salary and careers survey shows most organizations are hiring for selected IT skills, making progress on DEI initiatives and offering workplace flexibility. Continue Reading
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News
17 Jul 2023
Businesses caught in the crosshairs amid U.S., China tensions
As the U.S. and China continue to target each other with restrictive export controls, businesses are caught in the middle of an increasingly tense conflict. Continue Reading
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News
13 Jul 2023
Storage, server prices drop as inflation eases
Server and storage prices declined in June, reflecting cooling inflation, but companies remain intent on containing costs and optimization. Continue Reading
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Feature
13 Jul 2023
4 sustainability leaders reveal career path, challenges, goals
There's a demand for companies to create dedicated sustainability roles. Here are key insights and advice from four sustainability leaders on how to succeed in this career path. Continue Reading
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News
12 Jul 2023
Commercial space industry opportunities set to take off
As NASA sets its sights on the next lunar landing and long-duration space flights, commercial companies are rising to meet the growing opportunities in outer space. Continue Reading
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Feature
12 Jul 2023
The negative impact of technical debt
Adding features on top of poorly written code is a recipe for a bad reputation and a compromised user experience. Here's a look at 12 negative effects of technical debt. Continue Reading
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Tip
11 Jul 2023
9 ERP KPIs for post-implementation success
Project leaders can ensure ERP system success by deciding on useful metrics ahead of time. Consider these 9 ERP KPIs to help measure post-implementation success. Continue Reading
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News
10 Jul 2023
U.S. concern about generative AI risks prompts NIST study
A new working group at the National Institute of Standards and Technology will build on the NIST AI Risk Management Framework to address generative AI. Continue Reading
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Feature
07 Jul 2023
Pros and cons of cryptocurrency
Cryptocurrency benefits include decentralization, lower transaction fees and inflation protection. But it also comes with some challenges. Continue Reading
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Podcast
07 Jul 2023
Impact data powers sustainability strategies for digital age
Unlock new growth potential and sustainability with impact data. Learn more in this podcast. Continue Reading
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Feature
06 Jul 2023
Today's blockchain use cases and industry applications
Though not yet a mature technology, blockchain is gaining ground as a sound and generally secure method for conducting myriad transactions in numerous applications and industries. Continue Reading
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Feature
05 Jul 2023
Replacing vs. maintaining legacy systems
Understanding issues such as which systems hinder organizational performance can help IT leaders decide which legacy systems to replace and which to maintain. Continue Reading
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Feature
30 Jun 2023
Tech integration partnerships can help boost IT productivity
Enterprise Strategy Group's Doug Cahill discusses survey results that show using integrated technologies from multiple vendors can free up IT teams for strategic projects. Continue Reading
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Feature
20 Jun 2023
Customer success vs. account management: How do they differ?
Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading
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Definition
19 Jun 2023
public data
Public data is information that can be shared, used, reused and redistributed without restriction. Continue Reading
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News
19 Jun 2023
Supreme Court sidesteps Section 230 -- for now
Although the Supreme Court's recent decisions in cases against Twitter and Google avoided ruling on Section 230, the issue will likely be in front of the justices again soon. Continue Reading
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News
15 Jun 2023
Server prices drop while cloud costs rise in PPI data
The U.S. government's latest inflation reading shows moderating hardware prices, which spiked in mid-2022. Cloud costs, however, have been moving in the opposite direction. Continue Reading
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News
15 Jun 2023
Metaverse hype stalls while VR, AR technology advances
The metaverse hype has died down, but new advancements in virtual reality technology like Apple's new headset are regenerating some interest. Continue Reading
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News
14 Jun 2023
US won't follow in EU's footsteps with AI regulation
While the European Union tries to get in front of how companies use AI by adopting regulatory measures, the U.S. could take a different tack -- litigation. Continue Reading
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News
14 Jun 2023
Global cooperation on tech standards is falling apart
Increasing cooperation between the U.S. and EU on global tech standards will enable rather than hurt competition with China, experts argue. Continue Reading
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Feature
13 Jun 2023
7 essential goal achievement tips for project managers
Great explorers had to achieve goals and manage their teams through complexity and into the unknown just as project managers must do today. Learn from one such explorer. Continue Reading
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News
08 Jun 2023
U.S. doesn't need a new AI regulator, experts argue
Instead of establishing a new AI regulator in the U.S., it's crucial for existing agencies to conduct a review and determine their existing capacity for handling AI-related cases. Continue Reading
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Tip
08 Jun 2023
RFI vs. RFP vs. RFQ: What are the differences?
A request for information, a request for proposal and a request for quote are critical documents for procurement. Learn what differentiates each one and when to use them. Continue Reading
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News
07 Jun 2023
U.S.-China relations hinge on shifting reactionary mindset
Rep. Andy Kim said the U.S. needs to become more proactive in its relationship with China amid growing tensions between the two countries. Continue Reading
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Feature
07 Jun 2023
Cloud computing's real-world environmental impact
As more companies amp up their reliance on cloud computing, they may overlook environmental impacts. Here's why that's a bad idea. Continue Reading
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News
05 Jun 2023
Experts doubt U.S. retaliation following China's Micron ban
The Biden administration likely won't retaliate for China's Micron Technology ban but will continue to play the long game garnering independence from China in semiconductor chips. Continue Reading
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Definition
05 Jun 2023
procurement plan
A procurement plan -- also called a procurement management plan -- is a document that is used to manage the process of finding and selecting a vendor. Continue Reading
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Definition
02 Jun 2023
Request for Offer (RFO)
A Request for Offer (RFO) is a document an organization issues to solicit bids or proposals from potential suppliers for goods or services. Continue Reading
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Tip
02 Jun 2023
How to write an RFP for a software purchase, with template
Software buying teams should understand how to create an effective RFP. Here's a look at what components to include, along with a free, customizable template. Continue Reading
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Opinion
01 Jun 2023
Sustainability highlights from Dell Technologies World 2023
At Dell Technologies World 2023, company reps discussed sustainability and showed some areas where the company has advanced. But making progress is no straightforward journey. Continue Reading
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Feature
01 Jun 2023
4 important skills of a knowledge management leader
KM programs need a leader who can motivate employees to change their routines. This leader needs a long-term mindset and the ability to translate KM ideas into business language. Continue Reading
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Feature
30 May 2023
CO2 vs. CO2e: What is the difference and why does it matter?
Understanding the differences between CO2 and CO2e can help businesses more accurately understand the emissions they generate. Continue Reading
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News
24 May 2023
White House seeks public comment on national AI strategy
The White House wants to know about AI risks and benefits, as well as specific measures such as regulation that might help mitigate those risks. Continue Reading
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News
23 May 2023
Meta fine highlights EU, US data sharing challenges
Until the new EU-U.S. Data Privacy Framework is established, Meta's $1.2 billion euro fine should serve as a warning to U.S. businesses handling EU personal data. Continue Reading
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News
23 May 2023
States act while Congress stalls on AI regulations
States are making moves on artificial intelligence regulations while Congress debates the best path forward. Continue Reading
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News
19 May 2023
Early-stage companies pursue the practical at CIO event
Startups in the MIT Sloan CIO Symposium's Innovation Showcase said their offerings tackle key enterprise IT concerns, from automating manual processes to cutting cloud costs. Continue Reading
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Feature
19 May 2023
4 tips CIOs can use to drive change management
CIOs and IT leaders should be key drivers of change management programs. Learn valuable tips for navigating complexity and scaling technology rollouts. Continue Reading
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News
18 May 2023
FTC warns businesses about biometric information use
The Federal Trade Commission said businesses will be held accountable for the way they use consumers' biometric information. Continue Reading
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Feature
18 May 2023
3 enterprise data management strategy tips
Data is a valuable asset for any company, but IT leaders need to avoid common pitfalls. Experts give advice on how to improve an enterprise data management strategy. Continue Reading
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Feature
18 May 2023
How one CIO drives business transformation through tech
Tom Peck, CIDO at Sysco, shares valuable insights into the key role that CIOs play as a transformation driver while managing emerging technologies such as AI. Continue Reading
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News
16 May 2023
CIOs take on organizational adaptability, resilience
CIOs and other tech executives are bracing their organizations to remain flexible in a period of unpredictable developments and bounce back when they take a punch. Continue Reading
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News
16 May 2023
OpenAI CEO advocates for AI regulation
To mitigate harms caused by artificial intelligence, industry leaders including OpenAI CEO Sam Altman said regulation will be necessary. Continue Reading
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News
15 May 2023
Partner ecosystem upbeat on market prospects, generative AI
Service providers express optimism despite the continuing economic uncertainty, looking to emerging technologies and services stalwarts such as cyber and cloud. Continue Reading
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Feature
12 May 2023
Explore the impact of quantum computing on cryptography
When quantum computers become available, lots of encryption types will be vulnerable. Learn why, and what's being researched, to navigate post-quantum cryptography. Continue Reading
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News
11 May 2023
FTC examines competition in cloud computing
The Federal Trade Commission is examining the impact of a handful of big tech companies such as Amazon, Microsoft and Google providing a large portion of cloud services. Continue Reading
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Guest Post
11 May 2023
Responsible innovation: 5 questions tech leaders must ask
For too long, innovation has occurred at the expense of environmental and social sustainability. Today's leaders must now prioritize responsible innovation. Learn how. Continue Reading
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News
11 May 2023
U.S. debt crisis could hit government contractors hard
Government contractors should prepare now for the U.S. to default on its debt, which would result in halted payments among other challenges. Continue Reading
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Feature
10 May 2023
Virtual leadership styles: transformational vs. transactional
The differences between transformational and transactional leadership styles matter for virtual teams. Leaders and managers should understand each approach's key characteristics. Continue Reading
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News
05 May 2023
New bill aims to break up digital advertising market
The bipartisan AMERICA Act aims to introduce more competition into the digital advertising market that U.S. senators believe is largely dominated by tech giants. Continue Reading
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Feature
05 May 2023
MIT-CIO event explores digital resilience amid disruption
Allan Tate, executive chair of the MIT Sloan CIO Symposium, shares an overview of the 2023 event, including focus areas such as cybersecurity and tech evaluation. Continue Reading
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News
04 May 2023
Responsible AI helps reduce ethical, legal risks
Generative AI is opening companies up to new risks. But experts at EmTech Digital argue that incorporating responsible AI into decision making could mitigate exposure. Continue Reading
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News
04 May 2023
Top tech firms agree to help White House probe AI risks
Microsoft, Google and OpenAI are among a group of AI developers that will participate in a public assessment of their generative AI models in August. Continue Reading
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Guest Post
04 May 2023
Generative AI in the enterprise: Lessons learned
The use of generative AI in the enterprise is changing software interactions and customer engagement. Four use cases can help IT leaders better understand the tech's potential. Continue Reading
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News
28 Apr 2023
AI policy advisory group talks competition in draft report
The National AI Advisory Committee's first draft report points out how investing in AI research and development can help the U.S. stay competitive. Continue Reading
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Tip
27 Apr 2023
7 generative AI challenges that businesses should consider
The promise of revolutionary, content-generating AI models has a flip side: the perils of misuse, algorithmic bias, technical complexity and workforce restructuring. Continue Reading
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News
26 Apr 2023
ChatGPT use policy up to businesses as regulators struggle
As regulators struggle to keep up with emerging AI tech such as ChatGPT, businesses will be responsible for creating use policies to protect against potential risks. Continue Reading
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News
25 Apr 2023
Federal agencies promise action against 'AI-driven harm'
Federal enforcement agencies cracked down on artificial intelligence systems Tuesday, noting that the same consumer protection laws preventing bias and discrimination apply to AI. Continue Reading