CIO strategy
Today's CIOs, CTOs, CDOs and other IT leaders must tackle constantly evolving challenges. Get critical news, guides and tips on how to excel in business and technology leadership. Topics include CIO strategy, business disruption, hybrid workforces, change management, cross-departmental collaboration, and how to lead projects related to metaverse, AI, and blockchain.
Top Stories
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News
17 Sep 2024
Former OpenAI associates fear AGI, lack of U.S. AI policy
Since the U.S. lacks an overarching AI policy, insiders worry that existing AI harms aren't being addressed and that artificial general intelligence could increase risks. Continue Reading
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News
17 Sep 2024
Explainable AI systems build trust, mitigate regulatory risk
Explainable AI will look different depending on whether a business is using a predictive, generative or agentic AI system. Continue Reading
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Tip
02 Jan 2024
14 CIO priorities and trends for 2024
The job is as big and challenging as ever. In 2024, CIOs will be asked to find business value in GenAI, mitigate AI risks and solve the talent crunch, among other pressing issues. Continue Reading
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Tip
02 Jan 2024
16 BPM best practices to ensure project success
A BPM approach to transformation enables companies to continuously improve and reinvent their business processes, injecting innovation as they go. Learn how to do it right. Continue Reading
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Feature
26 Dec 2023
Quantum computing in business applications
Quantum computing shows great potential for faster problem-solving, among other benefits. Discover key areas where the enterprise could implement the rapidly advancing tech. Continue Reading
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Definition
21 Dec 2023
globalization
Globalization is the process by which ideas, knowledge, information, goods and services spread around the world. Continue Reading
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Definition
21 Dec 2023
business process outsourcing (BPO)
Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business function or task. Continue Reading
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News
20 Dec 2023
Agencies support regulating commercial space industry
The White House wants to divide regulatory authority for new commercial space industry activities between the DOC and DOT, a move that has federal agency support. Continue Reading
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News
20 Dec 2023
Mercy Ships network transformation nears completion
The tech upgrade brings expanded network capabilities to the NGO's hospital ships, with improved remote consultation and dockside medical services among the expected benefits. Continue Reading
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News
19 Dec 2023
U.S.-China relations will affect businesses in 2024
U.S.-China relations will affect U.S. businesses in 2024, whether it's through more export controls or building alliances with other countries on technology. Continue Reading
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Definition
18 Dec 2023
digital leadership
Digital leadership is the strategic use of a company's digital assets and emerging technologies to achieve business goals. A digital leader is a person who guides this digital approach within an organization. Continue Reading
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News
15 Dec 2023
Small language models an emerging GenAI force
Enterprises are unwilling to pay for large language models to accomplish simple business tasks with generative AI. They're looking at cheaper small language models. Continue Reading
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News
15 Dec 2023
DOJ's long-term goals in Google antitrust case unclear
The DOJ faced off against Google this year in an antitrust trial, claiming that Google maintained an illegal monopoly over the online search and search advertising markets. Continue Reading
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Definition
15 Dec 2023
What is business process management? A guide to BPM
Business process management (BPM) is a structured approach to improving the processes organizations use to get work done, serve their customers and generate business value. Continue Reading
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News
14 Dec 2023
Technology inflation rate edges up for storage, IT services
Price hikes persist for professional services and cloud, while an increase in storage costs could reflect a return toward more typical pricing levels after a period of decline. Continue Reading
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Definition
14 Dec 2023
business process automation (BPA)
Business process automation (BPA) is the use of advanced technology to complete business processes with minimal human intervention. Continue Reading
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News
13 Dec 2023
Businesses need to prepare for climate reporting in 2024
The EU CSRD will require climate reporting starting in 2024, while businesses will need to prepare for California's climate rule reporting starting in 2026. Continue Reading
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Feature
12 Dec 2023
2023 year in review: Top tech business topics
2023 brought major tech innovations and controversies, proving that balancing innovation, ethics and regulation is crucial for a positive tech future. Continue Reading
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News
11 Dec 2023
EU AI Act brings tough rules and big fines to businesses
The EU AI Act, if passed into law, would prohibit certain AI applications and implement transparency requirements for generative artificial intelligence systems. Continue Reading
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Definition
11 Dec 2023
IT cost structure
IT cost structure refers to the relationship between different types of expenditures within a larger IT budget. Continue Reading
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Definition
11 Dec 2023
business innovation
Business innovation is an organization's process for introducing new ideas, workflows, methodologies, services or products. Continue Reading
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News
07 Dec 2023
Federal procurement of AI tools hurt by White House rules
Obstacles facing Biden's executive order on AI and draft OMB guidance include lack of clarity around AI procurement and inability of Congress to take action on AI policy. Continue Reading
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News
06 Dec 2023
Congress might act on AI-generated content in 2024
Misinformation is an issue facing digital platforms that's being exacerbated by AI-generated content, something Congress could tackle in the new year. Continue Reading
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Tip
06 Dec 2023
7 top business process management benefits, advantages
Streamlined workflows, greater agility and scalability, tighter process controls, reduced risks, lower costs and better customer engagements are among the notable BPM benefits. Continue Reading
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Definition
05 Dec 2023
stacked ranking (stack ranking)
Stacked ranking (stack ranking) is an employee evaluation method that slots a certain percentage of employees into each of several levels of performance. Continue Reading
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Tip
05 Dec 2023
How to set business goals, step by step
Setting business goals that are detailed and come with deadlines motivates employees and keeps your company on track. Learn how to do it. Continue Reading
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Definition
01 Dec 2023
Universal Process Notation (UPN)
Universal Process Notation is a method for illustrating the steps in a business process. Continue Reading
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Tip
01 Dec 2023
RPA vs. BPM: How are they different?
Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different but also highly complementary when planning, automating and improving business operations. Continue Reading
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Definition
30 Nov 2023
targeted ad (targeted advertising)
A targeted ad, or targeted advertising, is a method of displaying advertisements to a specific group of people based on their demographics, behavior, interests, or other criteria. Continue Reading
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News
29 Nov 2023
White House unveils plan to build supply chain resilience
New Biden administration actions for supply chains include a cross-governmental council, use of the Defense Production Act for essential medicines, and data sharing and analytics. Continue Reading
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Tip
28 Nov 2023
How AI is radically changing business process management
Deploying AI's discovery and automation capabilities in BPM powers advancements in front-office processes, process data analysis, business process mapping and process modeling. Continue Reading
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Definition
28 Nov 2023
corporate culture
Corporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices. Continue Reading
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Definition
28 Nov 2023
business process reengineering (BPR)
Business process reengineering (BPR) is a management practice in which business processes used are radically redesigned to improve efficiency, effectiveness and performance. Continue Reading
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Definition
22 Nov 2023
radical innovation
Radical innovation is an invention that destroys or supplants an existing business model. Continue Reading
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News
21 Nov 2023
Former OpenAI CEO gains strong legal backing with Microsoft
Should ousted OpenAI CEO Sam Altman be involved in any federal investigations going forward, he now has the legal backing of Microsoft as an employee. Continue Reading
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Tip
21 Nov 2023
BPO vs. BPM: What is the difference?
BPO and BPM both aim to improve business processes. One is a management approach to optimizing end-to-end processes. The other is a strategy used to improve specific processes. Continue Reading
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Definition
21 Nov 2023
process mining
Process mining is a technique that interprets logs from enterprise applications -- like customer resource management (CRM) and enterprise resource planning (ERP) platforms -- to identify the steps in common business processes, detect variations and prioritize areas of improvement. Continue Reading
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Podcast
20 Nov 2023
Diving into Wayfair's machine learning odyssey
From starting with using the technology to determine the best marketing mediums to using GenAI tools internally, the online retail giant's AI experience has evolved. Continue Reading
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News
16 Nov 2023
Regulating digital industries might require a new U.S. agency
U.S. senators and industry experts are pushing for a new agency to regulate digital industries and tackle competition, privacy and content moderation concerns. Continue Reading
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Definition
16 Nov 2023
managerial grid model (The Blake and Mouton Managerial Grid model)
The managerial grid model was developed by Robert R. Blake and Jane S. Mouton in the 1960s to help companies and individuals analyze and improve management styles. Continue Reading
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News
16 Nov 2023
Cloud costs increase amid SaaS pricing hikes
CIOs face higher SaaS prices, with a new report pegging the inflation rate at 8.7%. The wider cloud segment saw a 3.2% inflation rate in October, according to U.S. government data. Continue Reading
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Feature
15 Nov 2023
The push is on to build the autonomous enterprise
The concept of an autonomous enterprise is becoming more real as enterprises combine technologies to automate all kinds of human work. Welcome to the 'Autonomous Revolution.' Continue Reading
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Feature
14 Nov 2023
Explaining labor shortages and how to overcome them
A labor shortage occurs when demand for workers exceeds supply, often leading to unfilled jobs, delayed services and potentially higher wages. Continue Reading
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Feature
14 Nov 2023
Enterprise IT shops more likely to buy GenAI than build it
GenAI power requirements, the cost of computing and storage, and the high salaries demanded by AI specialists make it unlikely enterprises will take a do-it-yourself approach. Continue Reading
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Definition
14 Nov 2023
workflow
Workflow is the series of activities that are necessary to complete a task. Continue Reading
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News
09 Nov 2023
As Congress mulls AI, Biden asks first for data privacy law
Congress could eventually run into a similar issue with AI as data privacy -- states passing a patchwork of laws that become difficult for businesses to comply with. Continue Reading
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News
08 Nov 2023
OpenAI's new versions of GPT target more enterprises
The vendor targets enterprises with new tools and products tailored to what businesses and developers need to incorporate generative AI, including better pricing. Continue Reading
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Definition
08 Nov 2023
IT strategic plan (information technology strategic plan)
An IT strategic plan is a document that details the comprehensive technology-enabled business management processes an organization uses to guide operations. Continue Reading
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Feature
07 Nov 2023
How to modernize legacy applications
For many organizations, system upgrades mean investing time, money and resources. Discover how to modernize legacy applications with these critical tips. Continue Reading
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Podcast
06 Nov 2023
Tech industry reaction to Biden's AI executive order mixed
While it's the first extensive statement from the U.S. government on governing and promoting AI, it falls short of providing actionable steps to vendors. Continue Reading
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Tip
06 Nov 2023
What is a digital transformation strategy? Everything you need to know
A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included. Continue Reading
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News
03 Nov 2023
AI executive order does not fix need for federal regulation
The executive order on AI focuses on data privacy, defense and many other areas. While it's seen as comprehensive, many are looking for the U.S. to enact federal legislation. Continue Reading
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Feature
01 Nov 2023
The promise of quantum-powered AI
The application of quantum computing to AI has the potential to disrupt a diverse array of industries. Learn why that potential is so promising and how it could affect companies. Continue Reading
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News
31 Oct 2023
Senators defend new federal agency for tackling big tech
A federal agency with a specific focus on digital platforms will help address growing concerns around AI, data privacy and competition, two U.S. senators argue. Continue Reading
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News
30 Oct 2023
Biden EO aims to build foundation for AI legislation
The Biden administration is tasking federal agencies with making standards for AI systems development that could shape what legislation looks like at the state and federal level. Continue Reading
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Tip
30 Oct 2023
How AI impacts digital transformation
AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge. Continue Reading
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News
27 Oct 2023
Lack of federal data privacy law seen hurting IT security
Without federal data privacy protections, businesses can freely amass vast amounts of consumer data, raising cybersecurity risks for both consumers and businesses. Continue Reading
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Definition
25 Oct 2023
strategic leadership
Strategic leadership is a practice in which executives, using different styles of management, develop a vision for their organization that enables it to adapt to or remain competitive in a changing economic and technological climate. Continue Reading
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Definition
23 Oct 2023
authoritarian leadership
Authoritarian leadership, also known as autocratic leadership, is a management style where an individual possesses total decision-making power and retains as much authority as possible, often requiring followers to strictly adhere to their directives without much freedom or participation. Continue Reading
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Feature
23 Oct 2023
A guide to sustainability certifications for professionals
From starter-level training to in-depth ESG reporting, explore more than 30 sustainability classes, credentials and certifications that working professionals can consider now. Continue Reading
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Tip
20 Oct 2023
11 reasons why digital transformations fail, explained by pros
Digital transformations continue to be challenging and are prone to failure. Learn about 11 fatal mistakes to avoid at all costs. Continue Reading
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Definition
20 Oct 2023
chief marketing officer (CMO)
A chief marketing officer (CMO) is a C-suite executive responsible for overseeing the planning, development and execution of an organization's marketing and advertising initiatives. Continue Reading
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Tip
20 Oct 2023
How digital transformation is changing customer experience
Digital transformation and customer experience go hand in hand as organizations look to provide self-service options, highly personalized experiences and easier ways to query data. Continue Reading
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Feature
20 Oct 2023
Generative AI's sustainability problems explained
Generative AI tools and LLMs such as ChatGPT have exploded onto the tech scene. Here's a look at what that costs the environment and how to decrease the negative impact. Continue Reading
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News
19 Oct 2023
Cloud inflation affects IT spending trends, GenAI not yet
Gartner's forecast points to rising cloud and services spend. Generative AI is yet to strongly influence IT budgets, but IBM and other providers gear up for growth. Continue Reading
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Tip
19 Oct 2023
Building a digital transformation team: 9 essential roles
Who needs to be on a digital transformation team? Metrigy's Robin Gareiss lists the key positions of an effective digital transformation team and why they're important. Continue Reading
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Definition
18 Oct 2023
competitive advantage
Competitive advantage is the favorable position an organization seeks to be more profitable than its rivals. Continue Reading
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Feature
18 Oct 2023
Israel-Hamas war could affect tech industry in Middle East
U.S. businesses investing in the Middle East should engage in contingency planning if the Israel-Hamas war leads to the involvement of nearby regions. Continue Reading
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News
13 Oct 2023
U.S. climate policy implementation will be put to the test
Permitting, China's clean energy tech manufacturing and workforce are some of the challenges facing implementation of the U.S.'s first climate policy, the Inflation Reduction Act. Continue Reading
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Definition
13 Oct 2023
digital economy
The digital economy refers to the economic activities that emerge from connecting individuals, businesses, devices, data and operations through digital technology. Continue Reading
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Tip
12 Oct 2023
12 digital transformation tips and best practices
Successful digital transformation requires agility, speed, cost optimization, technical innovation and cultural change. C-suite commitment and employee buy-in are also critical. Continue Reading
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Definition
12 Oct 2023
mind-brain identity theory
Mind-brain identity theory is a philosophy that purports the mind and brain are the same. Continue Reading
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Tip
12 Oct 2023
Value chain vs. value stream: What are the differences?
Understanding value chains vs. value streams can be difficult, but both approaches can help companies improve their operations and customer service. Learn more. Continue Reading
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News
11 Oct 2023
Google breakup unlikely in event of guilty verdict
Google is going through an antitrust trial in which a guilty verdict could result in remedies to fix the illegal behavior. But it's unlikely that Google would face a breakup. Continue Reading
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News
10 Oct 2023
3 things to know about California's new climate laws
Businesses have three years to prepare for California's new climate laws, which will require carbon emission and climate risk reporting. Continue Reading
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News
06 Oct 2023
Walmart works on carbon emissions, prepares for new rules
Walmart is working on its carbon emissions reduction goals as the EU, U.S. and states like California advance carbon emission and climate risk reporting rules. Continue Reading
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News
05 Oct 2023
U.S. antitrust law enforcers defend actions, lawsuits
The FTC and DOJ, which enforce U.S. antitrust law, are focused on reining in big tech through antitrust lawsuits and revising merger guidelines for modern businesses. Continue Reading
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Feature
05 Oct 2023
Is quantum computing overhyped?
Quantum computing may be coming to the enterprise. Here's what to understand about the benefits it promises, the risks it poses and how to prepare. Continue Reading
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Definition
05 Oct 2023
Lean startup
Lean startup is an approach to building new businesses based on the belief that entrepreneurs must investigate, experiment, test and iterate as they develop products. Continue Reading
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News
04 Oct 2023
Capital One study: Businesses battle with self-service data
Technical, cultural and financial issues hinder organizations from enacting self-service data strategies that include business users as well as data specialists Continue Reading
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Feature
02 Oct 2023
Generative AI in the enterprise raises questions for CIOs
Technology and business leaders are exploring pivotal issues surrounding adoption strategy, architecture and the IT organization's management responsibilities. Continue Reading
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Definition
28 Sep 2023
digital innovation
Digital innovation is the adoption of modern digital technologies by a business. Continue Reading
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Definition
27 Sep 2023
business goals
A business goal is an endpoint, accomplishment or target an organization wants to achieve in the short term or long term. Continue Reading
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News
26 Sep 2023
U.S. antitrust case against Amazon not a clear win
The FTC is looking to make an antitrust case against Amazon for using anticompetitive strategies to harm both sellers and shoppers on its platform. Continue Reading
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Infographic
19 Sep 2023
Elon Musk businesses at a glance
Elon Musk is an entrepreneur with his hands and investments in several businesses. He has helped shape several industries including AI and space travel with his leadership. Continue Reading
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News
19 Sep 2023
U.S. government shutdown would crush CHIPS Act momentum
A U.S. government shutdown would significantly impact implementation of the CHIPS and Science Act of 2022 as federal workers would be forced to stay home from work. Continue Reading
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Definition
19 Sep 2023
business process improvement (BPI)
Business process improvement (BPI) is a practice in which enterprise leaders analyze their business processes to identify areas where they can improve accuracy, effectiveness and efficiency and then make changes within the processes to realize these improvements. Continue Reading
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Definition
19 Sep 2023
business process
A business process is an activity or set of activities that accomplish a specific organizational goal. Business processes should have purposeful goals, be as specific as possible and produce consistent outcomes. Continue Reading
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Guest Post
18 Sep 2023
Why cloud governance is shifting to business stakeholders
Balancing value creation with innovation is a constant challenge for organizations. Here's what to consider when evaluating the long-term business value of cloud governance. Continue Reading
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Definition
15 Sep 2023
technology adoption lifecycle
The technology adoption lifecycle describes how different customers accept and adopt new technology, with early adopters enthusiastically embracing new products and services, and later adopters taking longer to make a purchase decision. Continue Reading
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Feature
15 Sep 2023
Walmart AI: Retailer taps employees to find GenAI use cases
The Walmart generative AI approach includes learning from its employee-users and soliciting their feedback to discover key applications and refine the technology. Continue Reading
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Feature
15 Sep 2023
Is the metaverse bad for the environment? Exploring a VR world
While the metaverse has negative impacts on the environment, some believe it can also aid in sustainability efforts. Take a look at these complex issues. Continue Reading
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News
15 Sep 2023
DOJ faces hurdles in antitrust battle with Google
The Dept. of Justice will need to overcome several hurdles to prove Google's alleged anticompetitive conduct in the online search market. Continue Reading
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Tip
14 Sep 2023
How CIOs can build cybersecurity teamwork across leadership
Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity. Continue Reading
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Feature
14 Sep 2023
Are NFTs bad for the environment? Carbon, energy and more
Like blockchain, NFTs have a negative reputation when it comes to the environment. Learn why and whether that negative impact has changed in the last few years. Continue Reading
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News
13 Sep 2023
AI regulation talks heat up among U.S. policymakers
As Congress grows more concerned about the risks of AI, regulation is becoming a hot topic among policymakers. Continue Reading
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Feature
13 Sep 2023
Top 10 benefits of blockchain for business
Blockchain's unique characteristics address many business issues. Here are 10 important benefits of blockchain and examples of the industries taking advantage of them. Continue Reading
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Podcast
12 Sep 2023
Overcoming employee burnout: Leadership in the digital age
Break free of the burnout cycle by addressing overwork, prioritizing recovery and fueling teams with the motivation to thrive in the age of digital, sustainable transformation. Continue Reading
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Definition
12 Sep 2023
omnichannel
Omnichannel -- also spelled omni-channel -- is an approach to sales, marketing and customer support that seeks to provide customers with a seamless and unified brand experience, regardless of which channel they use. Continue Reading
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Guest Post
11 Sep 2023
4 tips to avoid greenwashing with authentic commitment
Greenwashing can undermine an organization's reputation, but practicing sustainability makes all the difference. Learn how to avoid the label with these actionable tips. Continue Reading
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News
11 Sep 2023
2024 election to shape U.S. climate policy's fate
GOP candidates like Vivek Ramaswamy and Donald Trump have taken stances against climate change, while others like Nikki Haley support certain measures to address climate issues. Continue Reading
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Definition
11 Sep 2023
steering committee
A steering committee comprises a group of high-ranking IT professionals who provide guidance and strategic direction to an organization or organizational segment. Continue Reading