Opinion

Opinion

• CrowdStrike disaster exposes a hard truth about IT

  Growing third-party dependencies mean more CrowdStrike-like disasters ahead. Preventing these requires a commitment to quality from vendors and robust backup plans from users.  Continue Reading

• Google antitrust case could explore unknown threats

  In 1998, Microsoft's antitrust defense claimed that the tech industry's dynamism prevented monopoly control. Google could try something similar when its case begins next week.  Continue Reading

• Economic slowdown cannot stop IT's ESG progress

  An economic slowdown may be inescapable, but IT leaders must maintain focus on ESG initiatives. Discover why IT operations should continue to strive for sustainability.  Continue Reading

• Digitally mature companies drive innovation, IT spend

  CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment.  Continue Reading

• Trump's dangerous US TikTok ban

  President Trump's U.S. TikTok ban over national security is resting on a vague foundation. The concern can be applied to multiple industries and products.  Continue Reading

• AI transparency mandates essential to protect private data

  As AI use permeates industry, governments are updating laws to keep pace with the technology. AI transparency will be essential to ensure privacy and avoid risk to civil liberties.  Continue Reading

• Championing IT operational excellence: The strategic CIO's first day

  CIOs may be tempted to roll out their strategic initiatives to C-suite peers on day one, but savvy CIOs know IT operational excellence is step No. 1.  Continue Reading

• CIOs need a strategy for AR and VR use cases -- now

  CIOs need to start thinking about AR and VR and other immersive technologies as the new enterprise UI.  Continue Reading

• Big data processing techniques to streamline analytics

  Analyzing raw data has become a complex task that companies are often underprepared for as data sets continue to grow. Here's how to create smarter data processing techniques.  Continue Reading

• IT service delivery model: CIOs pressured to reinvent the process

  Tech managers are on the hook to reinvent the IT shop, but tools like user self-service, ITSM practices and the rent vs. buy option are helping effect change.  Continue Reading

• Augmented intelligence: The clearest path to focused AI?

  Augmented intelligence assists humans in completing tasks that artificial intelligence can't yet handle. CIOs should invest in augmented tech as a step toward AI adoption.  Continue Reading

• Putting tech ethics to work is the right thing to do

  That cool new app might bring in a fortune on the market, but what are the human and social implications? The time to think about tech ethics is now.  Continue Reading

• With artificial intelligence and machine learning, KPIs are crucial

  The CIO of DBS Bank and CTO of Kayak square off at the 2018 MIT Sloan CIO Symposium on how to use AI for business success.  Continue Reading

• Is the future of robotic process automation intelligent?

  Intelligent process automation may eventually supplant traditional robotic process automation as AI propels the technology away from automating rote tasks.  Continue Reading

• Savvy reasons not to use public cloud platforms

  Going to the cloud could lead to business benefits aplenty. Yet, for some, sticking to terra firma may be the solid choice.  Continue Reading

• What technical challenges face voice AI technology? There are many

  Conversational AI will change enterprise communications -- eventually. In the meantime, Gartner analyst Svetlana Sicular details the areas where voice AI technology needs to grow.  Continue Reading

• Needed for a future near you: More precise, efficient IT

  Pundits have said it: Building a more efficient IT is crucial against a backdrop of digital rivals. One IT leader is working hard at it. Here's to following his lead.  Continue Reading

• Software robot tech arrives: Are CIOs ready?

  RPA technology is coming of age and becoming a strategic play in the public and private sectors. The task for CIOs is to make sure deployments are enterprise-grade.  Continue Reading

• Not all types of artificial intelligence are created equal

  Among the many types of artificial intelligence, unsupervised machine learning will test our capacity to trust machines.  Continue Reading

• David vs. Goliath no more, Agile adoption is the new standard

  As Agile adoption grows, companies should not be looking to specialists to support agility, says Joseph Flahiff. Make Agile coaching a standard job requirement for team managers.  Continue Reading

• The IT value stream and the quest for 'fast flow'

  Business velocity has changed the approach to service delivery and the IT value stream. Achieving 'fast flow' through optimization of IT processes can enable better, faster IT.  Continue Reading

• The new products development process and IT innovation

  Most people don't know what their company's business objectives are. But for IT to contribute to a successful new products development process, your team needs to know.  Continue Reading

• Data transparency is the lifeblood of new information economy

  Many companies have invested in the analytics infrastructure that helps turn data into a business asset. Now what? Gartner's Debra Logan offers insight.  Continue Reading

• To be leaders, technical professionals must move beyond IT expertise

  Technical professionals sometimes flounder when adapting to leadership roles. Here are the four critical skills that they must strengthen to become high impact business leaders.  Continue Reading

• Pixar president on why building a 'fail fast' culture is hard

  The duality of failure, IBM's bet on cognitive computing, and the difference between a data officer and an analytics officer: The Data Mill reports.  Continue Reading

• Ten analytics success stories in a nutshell

  Analytics success stories from the likes of Burberry, CBS, Coca-Cola and L'Oreal. The Data Mill reports.  Continue Reading

• The digital effect on the BPM lifecycle

  Digitization has fundamentally changed how businesses operate, but is the same true for business process management? Here's why the BPM lifecycle remains the same.  Continue Reading

• Seven secrets to big data project success

  Are there traits that spell big data success? Are there big data pitfalls that can spell disaster? The answer is an emphatic “yes,” according to three experts.  Continue Reading

• IT leaders explain how to assign a value to your data assets

  In the latest CIO Decisions, CIOs and IT experts share their thoughts on infonomics -- placing a value on data assets -- and other of-the-moment IT concerns.  Continue Reading

• The big data market rises and must converge -- just not yet

  The diverging big data market, Google's new 'search,' Spark versus MapReduce: The Data Mill reports from the MIT Sloan CIO Symposium.  Continue Reading

• It's time to mothball traditional ITSM approaches

  Traditional IT services management tactics belong in museums, not in forward-looking IT departments. IT strategist Harvey Koeppel explains why.  Continue Reading

• Ten big data case studies in a nutshell

  What are companies such as Macy's, Tesco, American Express and Wal-Mart Stores doing with big data? The Data Mill reports.  Continue Reading

• The GRC maturity model and value proposition

  In this CIO Matters column, Harvey Koeppel takes a look at the GRC maturity model and how CIOs can turn risk management into business value.  Continue Reading