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Learn to apply best practices and optimize your operations.
Manage
Learn to apply best practices and optimize your operations.
Where ISO certification fits in a risk mitigation strategy
Thomas Johnson explores why ISO certification helps organizations as part of their risk mitigation strategy in business continuity planning as companies adjust to the new normal. Continue Reading
How to effectively manage your IT team working from home
For IT staff to be able to work and provide support for other employees in a remote setting, organizations must first ensure they have the proper setup and infrastructure in place. Continue Reading
Why IT leaders need to be aware of deepfake security risks
While IT security leaders are not yet the target of deepfake attacks, with the increased use of AI, it's important they consider how it can be of harm to the enterprise. Continue Reading
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Top 7 edge computing challenges in the enterprise
While organizations are seeing the benefits of bringing data closer to the edge, there are some challenges that come with edge computing that IT leaders should be aware of. Continue Reading
Prep a compliance audit checklist that auditors want to see
Think your enterprise is ready for its compliance audit? Check off key points in this compliance audit preparation checklist to ensure it has all the resources needed to help auditors do their job. Continue Reading
4 ways CIOs can reduce IT costs through third-party spending
We've identified the top four ways in which CIOs can drive IT cost savings within their organizations -- in order of low to high -- through their third-party spending.Continue Reading
Post COVID-19 strategies for CIOs on leading through crisis
To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness.Continue Reading
Workplace of the future undergoes last-minute alterations
Future of work plans entailed offices that fostered better employee engagements and productivity, while accommodating a small remote workforce. COVID-19 changed all that.Continue Reading
Return-to-office plans stress safety, security, collaboration
As offices reopen amid myriad safety measures in COVID-19's wake, companies work to maintain continuity and productivity with their office and remote workforces.Continue Reading
IoT compliance standards and how to comply
To address IoT security concerns, it is critical for IT leaders to adhere to IoT compliance standards. Learn more about IoT compliance and its IT-relevant standards.Continue Reading
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How CIOs can achieve cloud cost savings in 3 steps
With this three-pronged cloud savings framework, organizations can alleviate the enterprise IT cost pressures they're experiencing as a result of the pandemic in as little as 30 days.Continue Reading
3 CIOs talk driving IT strategy during COVID-19 pandemic
At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery.Continue Reading
COVID-19 speeds up future-of-work plans for companies
Forrester Research analysts look at how companies must contend with four "shocks" for their future-of-work plans to have any measure of success.Continue Reading
Why is innovative leadership essential in the workplace?
Mark McClain, co-founder and CEO of SailPoint, discusses how he became an innovative leader in business today and how it helped create a collaborative environment in the workplace.Continue Reading
SailPoint CEO drives leadership values in the workplace
Sometimes, it's not just about the technology. In his book, Mark McClain dives into the importance of generating a people-centered culture where values are core to organizational success.Continue Reading
COVID-19 has made companies revisit their cloud migration strategy
Your company may have put projects on hold as we survive the pandemic, but it could also be a good time to consider revising your cloud strategy to improve agility. Preparing now can help you ramp up more quickly as the economy recovers.Continue Reading
Know how to secure your home network while working from home
Employees need to know how to properly protect their home networks as they work remotely, including setting policies for security, passwords, disaster recovery and more.Continue Reading
Involve your security team in the decision-making process
It's time for businesses to include security teams in project planning -- even when it's not cybersecurity related -- because their experience provides diverse insights that might otherwise be missed.Continue Reading
CIO strategies for COVID-19 require new long-term IT planning
CIOs should look beyond the immediate IT requirements created by the COVID-19 outbreak and think about what will be needed in post-pandemic environments.Continue Reading
Ensure IAM compliance by wielding key controls and resources
IAM compliance is a top priority for CIOs. Read up on IAM standards and regulations, and learn how to implement IAM controls to best stay compliant.Continue Reading
Top IT priorities for 2020 align with COVID-19, but spending falls
The biggest IT spending drivers from TechTarget's 2020 IT Priorities Survey remain relevant amid the COVID-19 pandemic, although cuts in planned spending are likely.Continue Reading
How companies can ensure success working from home
Analyst Andrew Hewitt explains how companies have adjusted to remote work, what they need to be effective now and what to consider before reopening the office.Continue Reading
Don’t forget to digitize employee experiences during COVID-19
Focusing on digital employee experiences can prove to be even more beneficial for businesses than concentrating on customer experience.Continue Reading
AI transparency mandates essential to protect private data
As AI use permeates industry, governments are updating laws to keep pace with the technology. AI transparency will be essential to ensure privacy and avoid risk to civil liberties.Continue Reading
How to handle the risk of insider threats post-COVID-19
During these challenging times, organizations can't overlook the risk of insider threats as employees worry about layoffs, newly adopted remote working technology and more.Continue Reading
How IT leaders in retail can tap into blockchain's potential
By creating a solid data foundation based on standards, data quality checks and collaboration, blockchain for retail use cases could eventually usher in the user experience that customers want.Continue Reading
Implementing a business continuity plan in times of crisis
Forrester Research analysts discuss what we initially knew about the COVID-19 pandemic, how it's transforming business and how to devise a business continuity plan.Continue Reading
India lockdown exacerbates coronavirus impact on IT
As the COVID-19 pandemic continues to impact IT outsourcing with India service providers, organizations should consider the following approaches that can allow for more flexibility.Continue Reading
Former White House CIO talks cybersecurity risk mitigation
Cybersecurity expert Theresa Payton provides critical insight on current cybersecurity threats CIOs should be looking out for and how to prepare for them during and after the pandemic.Continue Reading
Survive the 'tech-clash' by rethinking 5 technology trends
A recent Accenture survey showed that organizations should consider a human-centric approach when looking to adopt the latest technology trends, including AI, smart products, 5G and more.Continue Reading
The impact of India's pandemic lockdown on IT outsourcing
In part one of a two-part series, we're identifying the major factors affecting enterprises with India IT outsourcing providers during the COVID-19 pandemic.Continue Reading
The inevitable future of blockchain in the enterprise
The future of blockchain in the enterprise is still unwritten, but if your organization hasn't started mapping a plan, it's already behind. Here's how to get your bearings.Continue Reading
6 tips to ensure your cloud migration is successful
Still considering making the move to the cloud? Here are some best practices and cloud-centric processes CIOs can follow to enable a successful cloud environment.Continue Reading
Cost of moving to the cloud drops with time and experience
Can IT leaders save money by moving to the cloud? According to the research, some companies are already seeing significant cost savings with UCaaS.Continue Reading
Why cloud optimization tools can't replace strategy
Cloud optimization tools can help companies manage costs on a day-to-day basis, but only clear business goals and governance around cloud resources can guide an organization through times of extreme contingency, such as a shift to fully remote work.Continue Reading
Red Hat CIO talks data literacy and digital transformation
Mike Kelly dives into his role as CIO and the data literacy program he co-founded at Red Hat, as well as provides insight for CIOs facing pressure in the digital transformation era.Continue Reading
RPA bots: Messy tech that might upend the software business
RPA invisible robots are opening the doors for CIOs and other IT leaders to think about new ways to automate business processes within their organizations. Here's how.Continue Reading
Why data in digital transformation is crucial to your business
Fidelma Russo, CTO at Iron Mountain, addresses data needs associated with digital transformation and how using that data will help your business make informed decisions.Continue Reading
How data science can help your company withstand the pandemic
The COVID-19 pandemic is adversely affecting businesses worldwide, but data science can help you solve immediate problems and create data-driven strategies for the long term.Continue Reading
A checklist for digital transformation success
Today's businesses must embrace digital technologies to survive. Use this checklist to assess your organization's readiness for digital transformation and create a strategy.Continue Reading
C-suite executives offer advice on working remotely during pandemic
C-level execs in industries from biotech and telecom to accounting and marketing are making sure their employees have the proper resources to carry on. Here's what they're doing.Continue Reading
How IT can build an agile business partnership
Gene Kim, award-winning researcher, author and founder of IT Revolution, discusses why IT leaders need to involve their colleagues in the journey towards an agile business.Continue Reading
Former Cisco CEO offers C-suite leadership tips in time of crisis
COVID-19 is forcing enterprises to make tough decisions. There is no one-size-fits-all roadmap, but those who've survived earlier crises have advice for today's leaders.Continue Reading
COVID-19 radically refocuses CIO agendas in 4 key areas
As a result of the COVID-19 virus, CIOs must shift their priorities and now focus on the impact the pandemic has on the economy, employee health, staffing and technology.Continue Reading
Contract risk management: Focus on these 6 areas
Inspecting vendor contracts for risk is increasingly important as CIOs scramble to stay nimble in a volatile economy. ClearEdge Partners explains how to protect your interests.Continue Reading
How to write an RFP and statement of work for an IT services contract
Master how to write an RFP and statement of work to get the IT services you need using these best practices from consulting firm ClearEdge Partners.Continue Reading
Improve your IT contract negotiations by focusing on 5 factors
When buying technology, a bare-knuckle approach rarely succeeds. To get a good IT deal, CIOs should pay heed to five transformations driving businesses, ClearEdge's CEO says.Continue Reading
How RPA and digital transformation work together
Enterprises that think RPA is a good endpoint for digital transformation efforts are in for a rude shock. While automation is a good start, it can leave deeper issues unresolved.Continue Reading
Plan and implement a GRC framework with this checklist
Whether planning or updating your governance, risk and compliance program, use this guide to help simplify the initiative and successfully implement a GRC framework.Continue Reading
Here's why a customer feedback program is essential to a business
With C-suite executives investing in a customer feedback program, they will be able to implement strategies to capitalize on positive ratings and resolve negative comments.Continue Reading
How is digital transformation affecting the CIO role?
At the HMG Strategy 2020 Summit, the CIOs of e.l.f. Cosmetics, NetApp and El Camino Hospital discussed their evolving role in this era of business and digital transformation.Continue Reading
ITIL and ITSM best practices for process improvement
ITIL and ITSM best practices improve business processes by standardizing and optimizing the delivery of IT services. Learn more in this comprehensive guide for CIOs.Continue Reading
Hyperautomation: The most significant RPA trend of 2020
RPA's usefulness in automating low-level digital work tasks is undeniable, but its most important function may be serving as the gateway to enterprise hyperautomation.Continue Reading
How ITSM services on mobile devices power employees, boost service
Delivering ITSM on mobile devices boosts productivity through the enterprise and will help CIOs drive digital transformation. Here's why and what you need to do.Continue Reading
8 ways CIOs can use technology in meetings
Meetings can be frustrating, as they often lead to scheduling and technical complications -- but today, enterprises are utilizing technology in meeting rooms to make them more beneficial.Continue Reading
CIO succession planning: The transition of power
Succession planning for CIOs is a must. Why do organizations still fail to do an effective job with this task today?Continue Reading
Why cloud migration failures happen and how to prevent them
Companies are moving more applications than ever to the cloud, but many of these initiatives fail. Learn how to avoid making your own cloud migration mistakes.Continue Reading
How CIOs can tackle AI with ITSM tools
We've previously covered how to use AI to improve ITSM processes -- now, we're diving into how organizations can apply ITSM principles to AI.Continue Reading
How IoT, 5G, RPA and AI are opening doors to cybersecurity threats
In the second part of a series on CIOs preparing for cyberthreats in 2020, we look at how emerging technologies like IoT and the cloud became vulnerable to cyberattacks in the last year.Continue Reading
Preparing for the new forms of cybersecurity threats in 2020
In the first part of a series on the new forms of cyberthreats in 2020, we're diving into the many infiltration points being targeted today and why CIOs should be prepared.Continue Reading
RPA bots: Unattended vs. attended vs. hybrid
CIOs and other IT leaders have their pick of attended, unattended and hybrid RPA platforms; this tip explains how each works and outlines their strengths and limitations.Continue Reading
Why better data visibility is necessary for your business
Lack of visibility into growing volumes of data leaves organizations at a privacy compliance and business disadvantage, but new data governance rules can help.Continue Reading
Shell, Halliburton, Unibap AB execs share real-world AI strategies
Technology advances like quantum computing mean AI's best years are still to come, but that doesn't mean companies aren't already generating considerable benefit from AI today.Continue Reading
The technological evolution of IT industry leaders: 2000 - 2020
As technology has shifted since 2000, so have IT leaders. This guide looks at how Oracle, Cisco, Dell and SAP have adapted to emerging technologies and are preparing for 2020.Continue Reading
Turning your business into a platform business
Leading Edge Forum offers four paths CIOs can take to develop the sophisticated ecosystems necessary to transform into a platform business.Continue Reading
GDPR compliance benefits emerge a year and a half later
While some may see GDPR as a set of restrictions, it can improve business practices. Learn more about the GDPR compliance benefits.Continue Reading
Town of Falmouth pursues automation innovation to save costs
One Massachusetts town's embrace of automation, virtualization and other technology innovation provides an example for other entities and IT leaders to follow.Continue Reading
Designing secure, compliant identity access and management
Desperately seeking secure IAM? You're not alone, and it gets extra tricky when biometrics are involved. Learn to employ modes of modern identity management and still stay compliant.Continue Reading
IAM-driven biometrics in security requires adjustments
IAM is foundational to cybersecurity, but the latest systems use biometrics and other personal data. Learn how to cope with the resulting compliance and privacy issues.Continue Reading
Biometric data privacy, ethical questions complicate modern IAM
Use of biometrics in IAM systems may help secure company systems and data, but it also raises privacy issues. Here's how to keep both your security and ethical standards high.Continue Reading
Don't let edge computing security concerns derail your plans
Security concerns give many IT organizations pause when considering edge computing. But the potential problems can be overcome with proper planning and diligence.Continue Reading
Risk-based digital identity benefits CIOs, CMOs and customers
Asking customers to reaffirm their digital identities by sharing private information undermines CX and data security. Instead, use a risk-based approach to digital identity.Continue Reading
Agile practices endure and continue to adapt
As the 20th anniversary of the Agile Manifesto approaches, Agile practices remain vital to software development and are being adapted to critical business functions outside of IT.Continue Reading
Mark Schwartz dives into risk management in War and Peace and IT
Get an inside look into Mark Schwartz's new book, War and Peace and IT, with a chapter excerpt on risk and opportunity, as well as a Q&A with the author.Continue Reading
Regs create blueprint for industrial controls, IoT and IIoT
Protecting devices associated with industrial control systems, IoT and IIoT presents many challenges, but wide-ranging regulatory mandates can help guide cybersecurity processes.Continue Reading
10 cloud migration process tips CIOs need to consider
Cloud migrations are never easy, especially for CIOs and IT leaders moving workloads to the cloud. To ensure your migration is a success, consider these 10 tips from cloud experts.Continue Reading
CIO as technology evangelist: Build your case for transformation
Technology change is hard -- and, these days, it's constant. Here's how one CIO learned to become a technology evangelist and got the time, money and buy-in for IT transformation.Continue Reading
Championing IT operational excellence: The strategic CIO's first day
CIOs may be tempted to roll out their strategic initiatives to C-suite peers on day one, but savvy CIOs know IT operational excellence is step No. 1.Continue Reading
Protect customer data with these 5 essential steps
Engagement with customers inevitably yields a trove of sensitive data. Learn the key steps you should take to stay compliant and secure in an era of virtual business.Continue Reading
CIO role in digital transformation
The shift to a digital economy is dramatically changing the role of the CIO, from trusted IT operator to business strategist.Continue Reading
5 ways CIOs can take their AI project to the next level
We've covered the basics for CIOs getting started with AI -- now, we're taking a look at the potential challenges they may face and how they can prepare for and mitigate them.Continue Reading
Lack of U.S. cryptocurrency regulation invites risk
Daniel Allen explains how a lack of U.S. cryptocurrency regulation increases exploitation vulnerabilities, and shares his ideas for implementing regulatory oversight.Continue Reading
New class of cloud security suite promises next-gen protection
Nemertes analyst John Burke points CIOs to a new type of cloud security offering that combines the functions of VPN, cloud firewall, secure web gateway and cloud access security broker.Continue Reading
Amid pivot to the cloud, a change management plan builds support
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked.Continue Reading
Mercer's 'digital core' built on cloud, microservices, APIs, talent
Mercer's chief digital officer, Gail Evans, discusses how the HR giant is building a 'digital core' to replace legacy systems and arm its workforce to thrive in a digital economy.Continue Reading
Mercer chief digital officer laser-focused on business value of AI
Identifying and communicating the business value of AI are crucial parts of the job for Gail Evans, CDO at Mercer and a finalist for the 2019 MIT Sloan CIO Leadership Award.Continue Reading
4 steps to remain compliant with SOX data retention policies
Data retention policy is inherent to Sarbanes-Oxley Act compliance. In this tip, learn SOX data retention best practices to remain regulatory compliant.Continue Reading
The C-suite case for hiring a chief customer officer: 5 elements
Delivering world-class digital customer experiences has become job No. 1 for companies. Nemertes' Robin Gareiss makes the case for putting a chief customer officer in charge.Continue Reading
Compliance rules usher in new era for personal data privacy policy
With the rollout of data privacy regulations, individual data rights and the right to be forgotten are forcing organizations to re-examine how they handle customer information.Continue Reading
CIOs need to rethink how they're managing outsourcing transitions
The old rules for managing outsourcing transitions no longer apply. Here are three nontraditional approaches to help ensure maximum benefit when switching outsourcing providers.Continue Reading
The shift to edge computing is happening fast -- here's why
Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why.Continue Reading
RPA software harnesses the potential of a digital workforce
RPA software cuts costs, boosts efficiency and frees employees from mind-numbing tasks. But governance challenges must be faced.Continue Reading
High-performance computing use cases and benefits in business
High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit.Continue Reading
Blockchain and AI combined solve problems inherent in each
David Petersson explains how blockchain could be used to democratize access to big data -- and make AI breakthroughs the province of many, instead of just a handful of tech giants.Continue Reading
Capital One's cloud strategy advances to tap emerging tech
Capital One's cloud strategy continues to evolve as the financial powerhouse taps into emerging tech to improve customer experience. Read the step-by-step details of its journey.Continue Reading
AI security tech is making waves in incident response
Experts weigh in on the latest smart cybersecurity tools -- how they work, the implications for your IT security team and whether the investment is worth the expense.Continue Reading
Change management is critical to optimizing a digital workforce
In part two of his Ask the Expert discussion of working alongside chatbots, cobots and AI, IBM's Gene Chao focuses on the importance of change management.Continue Reading
Managing the automated workplace: Humans vs. chatbots vs. cobots
Who's afraid of the automated workplace? IBM's Gene Chao answers questions on how chatbots, cobots and AI are impacting jobs and why hybrid labor requires new management skills.Continue Reading
21st-century CIO job description puts CIOs in vortex of emerging tech
The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description.Continue Reading
Ret. Gen. Stan McChrystal on what's wrong with modern leadership
Retired four-star Gen. Stan McChrystal talks about how modern leadership needs to change and what leadership means in the age of AI.Continue Reading