E-Handbook: Practical advice on cloud application management Article 1 of 4

How to pay attention to cloud-based apps

It is easy for a business to declare that it wants to know absolutely everything there is to know about how its applications perform in the cloud. To turn that notion into action, however, is not as simple.

Which metrics should an IT staff emphasize? There are countless metrics to track and certain ones are more essential than others. However, there is no one-size-fits-all strategy because while one metric might be key for one application, it may be completely useless for another. To devise an optimal strategy, a business needs to first identify its priorities. Prioritization prevents the IT team from being overwhelmed by the flow of app performance data that monitors user behavior, resource availability, latency, response times and so on.

In addition to a discussion of how to think about monitoring metrics, this handbook includes practical advice on related cloud application management topics. The noisy neighbor effect of a multi-tenant cloud environment, for example, is a worry that persists -- especially where app performance is concerned. And there's the uptime conversation: A key advantage of running workloads in the cloud is the assurance that those cloud resources are always going to be there. But what does always mean?

It can be tricky to monitor and manage cloud workloads. The effort is worth it, though, especially when looked at in the context of spending. After all, the use of cloud services can be expensive. An organization should know what it is getting in return for those monthly charges.

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