Enterprise Software: Page

Test your knowledge of E911 compliance requirements

Compliance with E911 regulations must be a core part of an organization's phone system strategy. Take this quiz to see how well you know E911 compliance requirements.

By Katherine Finnell • Sept. 5, 2025

How to create customer profiles, with examples

Creating customer profiles gives brands a deep understanding of customers' needs and results in more successful marketing strategies. Here are the steps to get started.

By Beth Schultz • Sept. 4, 2025

How to prevent and remove mobile spyware

Mobile devices can store a lot of data, from sensitive user information to work apps and files. Mobile spyware gives bad actors access to this data and brings major security risks.

By Katie Fenton • Sept. 4, 2025

How to integrate GEO with an SEO strategy

Marketing teams can research conversational queries, add FAQ sections to content and use natural language to integrate GEO into an existing SEO strategy.

By Griffin LaFleur • Sept. 4, 2025

What Android security threats should IT know about?

IT must understand the nature of the most recent Android security issues to protect users. Learn the current top threats and where to find out about them when they emerge.

By Sean Kerner , Robert Sheldon • Sept. 3, 2025

Gen Z communication reshapes UC buying decisions

The entry of Gen Z into the workplace changes how employees communicate and collaborate. How IT leaders buy and deploy UC tools needs to change as well.

By Venus Kohli • Sept. 3, 2025

HubSpot adds 200 features to platform, much of it agentic AI

HubSpot adds to its Breeze agentic AI componentry.

By Don Fluckinger • Sept. 3, 2025

How to manage your sales pipeline

Proper sales pipeline management can enhance forecasting, spot bottlenecks and drive revenue growth. Learn essential strategies to manage a sales pipeline effectively.

By Robert Peledie • Sept. 3, 2025

What is Cisco Webex? Everything you need to know

Cisco Webex is an AI-powered product suite of video conferencing and collaboration tools with features for workplace communication and information exchange.

By Alexander Gillis, Rahul Awati • Sept. 3, 2025

Understanding the difference between thin and thick clients

How do thin and thick clients compare for licensing or flexibility? These endpoints have their role in the enterprise, but they fit into organizations in very different ways.

By Brien Posey • Sept. 2, 2025

How to use generative AI for sales

Sales teams can use generative AI to create personalized content, coach sales reps and improve forecasting. However, challenges include scaling and data readiness.

By Tim Murphy • Aug. 28, 2025

Value chain vs. value stream: What are the differences?

Understanding value chains vs. value streams can be difficult, but both approaches can help companies improve their operations and customer service. Learn more.

By Paul Maplesden • Aug. 28, 2025

Salesforce Agentforce for Public Sector woos government users

Salesforce sets up MCP servers and testing environments for AI agents, and customizes Agentforce for the government vertical.

By Don Fluckinger • Aug. 28, 2025

68 trending HR buzzwords

HR buzzwords -- such as quiet quitting, ghost jobs and industry hopping -- are all over social media. People are turning to social media to discuss their thoughts on the workplace.

By Amanda Hetler , Madeleine Streets • Aug. 27, 2025

Top 10 HR technology challenges in the workplace

Technology has improved some aspects of HR but brought new problems in some cases as well. Learn about some of the most common tech challenges that come up in HR.

By Eric St-Jean • Aug. 26, 2025

Comparing Microsoft Teams Rooms Basic vs. Pro licenses

Microsoft is moving away from its legacy licensing framework for Teams Rooms. The new options, Basic and Pro, offer some compelling options, with larger groups likely going with Pro.

By Damon Garn • Aug. 25, 2025

How EY is training employees to use AI in their jobs

In the podcast, Joe Depa, EY global chief innovation officer, explains how a well-designed curriculum targeting different needs results in high AI adoption rates without mandates.

By David Essex • Aug. 25, 2025

10 common file-sharing security risks and how to prevent them

IT administrators must understand the top file-sharing security risks and how to ensure they don't create vulnerabilities for the broader organization.

By Jessica Groopman, Laurence Hart • Aug. 22, 2025

Proposed U.S. law targets contact center AI, offshoring

Contact centers are in the sights of bills before the House and Senate with bipartisan support.

By Don Fluckinger • Aug. 21, 2025

Four tech companies increasing manufacturing in the U.S.

Tech companies are pledging to increase U.S. manufacturing by building new or expanding existing facilities as well as investing in research and development.

By Sean Kerner • Aug. 21, 2025

7 last-mile delivery trends in 2025

More and more companies are making their deliveries as fast as possible to meet demand and focusing on how to improve last-mile delivery. Learn other trends.

By Mary Pratt • Aug. 21, 2025

LXP vs. LMS: What are the differences?

An LXP is often used in conjunction with an LMS but doesn't have to be. Learn more about LMS vs. LXP and how their use cases differ.

By Eric St-Jean • Aug. 21, 2025

GenAI makes its way into Microsoft Excel, Adobe Acrobat Studio

The new AI features transform documents and spreadsheets into interactive tools that enhance productivity and streamline workflows across industries.

By Esther Shittu • Aug. 20, 2025

80-plus common business abbreviations to know

Some common abbreviations and acronyms include PTO, SMART and WFH.

By Sarah Amsler • Aug. 20, 2025

8 challenges customer success teams face

Effective customer success improves retention and growth, but many teams struggle to understand customers' goals, create a smooth onboarding process and align with sales teams.

By Robert Peledie • Aug. 20, 2025