Enterprise Software: Page

How a distributor used AI-driven dynamic pricing for quick ROI

In this podcast, Turtle CTO and CISO David Magee explains why price optimization is so important to electrical distributors and how an Infor ERP 'widget' automates the task.

By David Essex • Dec. 29, 2025

5 key video conferencing trends to watch in 2026

AI assistants in video conferencing have advanced beyond meeting transcripts and summaries to become key team members. Explore how AI will drive the top market trends of 2026.

By David Maldow • Dec. 26, 2025

6 steps for a post-employee survey action plan

Employee survey data is typically analyzed and then assigned to the proper executives, who then develop action plans. Learn how to create a post-employee survey action plan.

By Eric St-Jean • Dec. 26, 2025

Do enterprise endpoints need antivirus for Windows 11?

Windows 11's security framework offers solid protection but has limits. To ensure operational security, organizations must supplement built-in defenses with third-party antivirus.

By Jake Gardner • Dec. 24, 2025

7 customer experience trends to know in 2026

Customer interaction analytics, autonomous agents and AI-driven upsells are some of the CX trends that could boost revenue, cut costs and improve customer service.

By Robin Gareiss • Dec. 23, 2025

AI rewrites ROI for next-generation video conferencing

As AI drives the advancement of video systems, IT leaders must reevaluate infrastructure needs and develop new ROI frameworks that align with improved business outcomes.

By Moshe Beauford • Dec. 19, 2025

7 best practices to manage DaaS costs

An effective DaaS deployment delivers business agility without unnecessary costs. Evaluate users' virtual desktop needs from the outset to keep DaaS costs stable in the long term.

By Brien Posey • Dec. 19, 2025

12 content collaboration platforms for enterprises in 2026

When evaluating content collaboration platforms, business leaders have several options and must choose carefully to find one that best fits their needs.

By Christine Campbell • Dec. 19, 2025

Agentic AI security focus of ServiceNow acquisition targets

ServiceNow attempts to build one (secure) platform to rule them all.

By Don Fluckinger • Dec. 18, 2025

Hyland continues pivot to AI-fueled enterprise platform

Can a fragmented ECM landscape support agentic AI? Hyland's Jitesh Ghai believes it can be done.

By Don Fluckinger • Dec. 18, 2025

Best enterprise content management software of 2026

When buying enterprise content management software, businesses have several products to consider. Here are some of the leading ECM platforms to evaluate.

By Geoffrey Bock • Dec. 17, 2025

Android vs. iPhone: Which one is more secure?

Apple has built a reputation for strong device security, but reputation alone can't protect corporate data. While iOS and Android differ, mobile security comes down to management.

By Michael Goad, Katie Fenton • Dec. 16, 2025

Deloitte experts: Internal controls key in ERP cloud migration

In this podcast, Laura Bellinger and David Rains explain why moving the financial components of ERP to the cloud requires establishing controls to ensure accuracy and compliance.

By David Essex • Dec. 16, 2025

What Salesforce’s AI agents can do for nonprofits

Salesforce Agentforce Nonprofit goes live, extending agentic AI to resource-constrained organizations.

By Don Fluckinger • Dec. 15, 2025

Salesforce adds Informatica to Data 360, MuleSoft fold

Informatica brings a potentially stronger data foundation to Data 360 and, by extension, Agentforce.

By Don Fluckinger • Dec. 11, 2025

AI creating new contact center jobs for agents

While AI spawns new customer-facing and AI support roles, contact center leaders must consider the costs associated with retooling and upskilling their workforce.

By Jon Arnold • Dec. 11, 2025

How UCaaS solves the cost of poor communication

Legacy UC systems are no longer enough to support today's employee communication needs. Explore why migrating to UCaaS is key to mitigate the cost of poor communication.

By Jon Arnold • Dec. 11, 2025

10 HR analytics tools that can optimize your workforce

HR analytics tools can improve workforce outcomes by reducing attrition, boosting employee satisfaction and helping to plan new hires. Here are 10 popular products to consider.

By Eric St-Jean , George Lawton • Dec. 11, 2025

How to use Windows Check Disk to maintain disk health

Using built-in Windows tools such as Check Disk and SMART helps organizations reduce risks associated with disk errors, extend hardware life and maintain operational continuity.

By Gary Olsen • Dec. 10, 2025

Enterprise AR and VR: Building the UC business case

Enterprise VR and AR enable immersive collaboration, virtual training and improved CX, but also require careful consideration of business goals, costs and industry needs.

By Venus Kohli • Dec. 9, 2025

Comparing Microsoft Teams free vs. paid plans

IT leaders evaluating Microsoft Teams must carefully consider which collaboration features are most important before deciding whether a free or paid version is the best option.

By Damon Garn • Dec. 9, 2025

HR software buying mistakes to avoid

The HR system selection process is rife with the potential for mistakes. Learn about some of the most common errors and how the HR software buying team can avoid them.

By Eric St-Jean, Luke Marson • Dec. 8, 2025

At this juncture, AI’s influence on e-commerce is still muddy

The bottom line: AI is driving some sales, but it's hard to quantify.

By Don Fluckinger • Dec. 5, 2025

How to choose the right content management system

When shopping for a CMS platform, organizations should consider several factors, including security, compliance and cost. A friendly UX would be nice, too.

By Jordan Jones • Dec. 5, 2025

Contact center back-end integrations drive revenue growth

By integrating contact center software with back-office apps, companies can improve employee productivity, customer satisfaction and ultimately their bottom line.

By Beth Schultz • Dec. 2, 2025