Enterprise Software: Page

Box unveils plugin for Microsoft Copilot, tighter integration

The new integration lets joint customers use the tech giant's generative AI assistant to collaborate quicker with shared content summarization and querying.

By Mary Reines • July 27, 2023

How ChatGPT will transform artificial intelligence in ERP

Matt Hobbs, Microsoft practice leader at the consulting firm PwC, explains ways to embed AI in ERP and why generative AI could transform business process automation.

By David Essex • July 27, 2023

Smartsheet’s new AI tools answer queries, visualize data

The project management vendor unveiled generative AI tools that visualize data insights, give guidance with a virtual assistant, generate formulas and create captions for visuals.

By Mary Reines • July 26, 2023

Windows apps are here to stay, and that’s OK

Windows applications are essential to so many businesses, so IT teams need a comprehensive strategy that can handle all types of applications.

By Gabe Knuth • July 26, 2023

3 considerations to choose the right communication channel

Workers rely on unified communications as a service to interact with colleagues and external contacts. But knowing which app to use to communicate most effectively is a challenge.

By Jon Arnold • July 26, 2023

Top 12 demand-generation strategies for quality leads

Demand generation can play a key role in increasing revenue. Learn some effective demand-generation strategies that stimulate interest in a company's product or service.

By Griffin LaFleur • July 25, 2023

DocuSign launches AI-backed live video ID verification tool

The e-signature vendor's new AI-supported identity confirmation tool uses biometrics and live video to verify signers' identity and physical presence at the time of signing.

By Mary Reines • July 25, 2023

8 steps for an ERP post-implementation audit

A post-implementation audit can help determine if an ERP system is working well or not. Project leaders should consider these eight steps to ensure a successful audit.

By Eric St-Jean • July 24, 2023

Top 9 benefits of account-based marketing

Account-based marketing is a targeted approach to building or strengthening customer relationships. Learn how this strategy can make your marketing campaigns even more effective.

By Griffin LaFleur • July 24, 2023

802.11

802.11 is a family of evolving specifications for wireless local area networks (WLANs) developed and maintained by a working group of IEEE.

By Garry Kranz • July 24, 2023

PC as a service is an alternative and a complement to DaaS

When IT teams consider the best way to deploy and manage desktops and endpoints, PCaaS should be a strong consideration to replace or work with desktop virtualization.

By Gabe Knuth • July 21, 2023

supply chain planning (SCP)

Supply chain planning (SCP) is the process of anticipating the demand for products and planning their materials and components, production, marketing, distribution and sale.

By Sarah Lewis, David Essex, Alexander Gillis • July 21, 2023

A guide to account-based engagement

Account-based marketing strategies can unify marketing, sales and customer service objectives to prioritize, personalize and monetize engagements with high-value accounts.

By Ron Karjian, Industry Editor, and Fiona O'Connor, Senior Content Marketing Manager • July 21, 2023

How can IT identify and manage VDI usage fluctuations?

Unpredictable user behavior and boot storms can cause VDI resource usage fluctuations throughout the day. IT can take steps to identify and curtail the effects of these changes.

By Brien Posey • July 21, 2023

SAP cloud revenues are up, but Wall Street reaction is down

SAP's stock dipped after an uninspiring earnings report, but analysts said the company is set well, with strong customer demand for transformational products and investment in AI.

By Jim O'Donnell • July 21, 2023

logistics management

Logistics management is the governance of supply chain management functions that helps organizations plan, manage and implement processes to move and store goods.

By Jim O'Donnell • July 20, 2023

What makes a good learning management system?

HR leaders should ensure their new LMS includes certain features so it benefits employees, managers and HR staff. Learn what makes a good learning management system.

By Eric St-Jean • July 20, 2023

How to effectively personalize your ABM strategy

The traditional approach of marketing to the masses is yielding to a more targeted, personalized account-based marketing strategy that caters to high-value clients and boosts ROI.

By Griffin LaFleur • July 20, 2023

Maximize PC lifespans with effective PC lifecycle management

When IT departments set lifecycle policy for PCs and desktops, they will need to set the length of a PC's life for user groups. Learn how to calculate the ideal lifecycle length.

By Helen Searle-Jones , Gary Olsen • July 20, 2023

Citrix XenApp

Citrix XenApp, now called Citrix Virtual Apps, was a product that extends Microsoft Remote Desktop Session Host (formerly known as Terminal Services) desktop sessions and applications to users through the Citrix HDX protocol.

By Jack Madden • July 20, 2023

2 sustainable packaging benefits and 1 challenge to know

Learn how using sustainable packaging can benefit companies in various ways, including to improve brand image, as well as challenges of which supply chain leaders should be aware.

By Lisa Morgan • July 20, 2023

process manufacturing

Process manufacturing is a production method in which goods are created by combining supplies, ingredients or raw materials using a predetermined formula or recipe.

By Kate Brush, Rahul Awati • July 19, 2023

Meta’s Threads erupts as potential customer service channel

Threads may or may not be a Twitter-killer, but if 100 million people signed up for it in its first five days, your customer service team should consider supporting it -- and fast.

By Don Fluckinger • July 19, 2023

Republicans back lawsuit to end Optional Practical Training

Republican lawmakers are urging the Supreme Court to take up a lawsuit challenging the legitimacy of the Optional Practical Training program, a student visa work program.

By Patrick Thibodeau • July 19, 2023

Microsoft aims for Dynamics 365 cloud migrations

Microsoft AIM is a new initiative to help on-premises Dynamics ERP customers move to the cloud, with guidance, tools and services from Microsoft and partners.

By Jim O'Donnell • July 19, 2023