TechTarget News - Week of Aug 29, 2010

Using data quality metrics to build a data quality business case

Get expert tips on calculating data quality metrics to document the financial impact of poor data quality and help build a business case for a data quality improvement program.

CMDB, ITIL: Keeping track of IT resources

Too many companies today don't have an accurate count of their assets, and therefore are underutilizing systems and being unproductive. A CMDB framework, used in support with an ITIL project, can provide databases and analysis tools to help IT organizations avoid redundancies and effectively manage their resources.

Tips and advice for managing the data quality assessment process

Learn about the data quality assessment process, with expert tips on documenting data quality issues and identifying the required scope of a data quality improvement program.

Large vendors lining up ambulatory EHR systems

Thanks to the HITECH Act, vendors such as GE and Allscripts are expanding into the ambulatory EHR market. Here's what small practices should know about their options.

Are data modeling techniques becoming obsolete?

Data modeling techniques are more important than ever, despite the claims of some database vendors, according to data modeling guru and author Len Silverston.

Best practices for developing SaaS ERP RFPs and SLAs

Developing a SaaS ERP RFP is different from on-premise, requiring more attention to the vendor’s financial viability. Organizations also need to pay attention to service-level agreements.

Colt offers VMware's vCloud service in Europe

UK telecoms firm Colt will be the first European operator to offer VMware's vCloud datacentre services. The deal will allow organisations to extend...

India delays Blackberry ban after forum announcement

India has delayed a threatened ban on Blackberry services for 60 days to extend talks on giving security services access to users' e-mails and instant messages.

School’s out for an IT career

As the number of students passing A-levels and GCSEs in IT continues to fall, is the education system failing to train young people for a career in IT?

Veeam tiers products to provide enterprise emphasis

Virtualisation specialist Veeam has used the VMWorld event as the moment to split its product range into basic and enterprise versions. Up to now there has been a standard product but in recognition of the range of features that the vendor has developed it now has the opportunity to provide tiered

Callow set ambitious targets for reseller growth by Lexmark

Lexmark has set ambitious targets for channel boss Paul Callow to increase its reseller base, entrench customer loyalty and develop fresh reseller programmes. Callow has only just been officially named as ISD & channel director for UK & Ireland after a spell as supplies director and has bee

Nortel bags $39m for switching unit

Nortel has sold off its multi-service switching (MSS) business- one of its last remaining units - for $39m (£25.2m)to a consortium of private equity investors and a comms tech firm called Samnite Technologies. The deal takes the form of a stalking horse agreement in the North and South America

VMworld: Desktops for $252 per user

VMware is tackling legacy desktop computing environments with a strategy to deliver desktop as a cloud service to enterprises.

MicroScope's top stories, August 2010

A look back at the top 10 most read stories on for the month of August: Phoenix accounts put on notice On August 13, infrastructure and managed services provider Phoenix ITsaid it had received notice from two keycustomers with accountsworth a total of £12.5mthat they have made

Gartner warns of slowing PC demand, downgrades forecast

Gartner has warned that the litmus test for recovery in the PC market will come in the second half of the year but the early signs are not encouraging. The market watcher expects shipments to rise 19.2% in 2010 to 367.8 million units but has downgraded its growth forecast for H2 to 15.3%, roughly 2

VMware’s new virtual endpoint security explained

VMware has explained how a new virtual appliance lessens the impact of “AV storms” that happen when multiple virtual machines all update antivirus software.

Data quality tools: useful, but not a magic bullet

Get expert insight on using data quality tools, including an overview of their capabilities and the proper role of data quality software in a data quality improvement program.

Project Houston offers cloud alternative for SSMS

Microsoft’s new Silverlight-based app provides database management from a browser, a convenience that could be extended to non-cloud databases in time.

Oracle apps expert previews Oracle OpenWorld 2010

Floyd Teter, vice president of the Oracle Applications User Group, talks about the upcoming Oracle OpenWorld 2010 in September, including anticipated sessions and product releases.

SpringSource and VMWare Deliver a Cloud in a Box with vFabric

Yes...vFabric... You're going to be hearing about it.

This week at the VMWorld 2010 conference, the big news that will capture the imagination of Java developers is the introduction of the VMware vFabric Cloud Application Platform. And what makes up this vFabric Cloud Application Framework? Well, it includes five key products, working together to deliver what everyone wants: a private cloud in a box.

The fundamentals of launching an IT service catalog

The IT service catalog is a linchpin of ITSM, but is hard to create and manage. Here an expert advises where to begin, what to avoid and why CIOs should make a catalog a priority.

Datacentre managers ignore consulting advice

IT departments are hiring more datacentre consultants but many ignore their advice, according to research from Dynamics Market.

Google Docs adds collaborative highlighting

Google has added what it calls "collaborative highlighting" to its web-based Google Docs, which lets users see the text that other editors are highlighting as they select it.

Broadband take-up exceeds 70% of UK

More than 70% of UK households now access broadband services based on either BT's or Virgin Media's networks.

Network neglect holds back IT innovation

A study of 235 organisations carried out on behalf of networking and communications integrator Kcom has found that network management is too often overlooked during IT strategy planning, with the effect thatinstallations do not perform at their full potential. Researchers found that only 42% of corp

Wick Hill expands line-up with Panasonic appointment

Wick Hill continues to expand its portfolio in the voice and data convergence distribution space with the appointment of Panasonic. The distributor has been targeting the voice and data world for the past couple of years signing up a series of vendors including Samsung, VoIP outfit Yealink, comms m

Microsoft releases fix for DLL vulnerability

Microsoft has released a work-around tool to ward off attacks that exploit dynamic-link library (DLL) loading vulnerabilities while administrators update affected applications.

VMware announces two acquisitions at VMworld

VMware has kicked off its 2010 VMworld conference by acquiring real-time app and infrastructure performance analytics specialistIntegrien, and secure access management and enterpriseidentity federation for cloud hosted Software as a Service (SaaS) apps, TriCipher. VMware did not disclose the financi

Trustmarque launches cost saving public sector campaign

Trustmarque has kicked off a campaign to appeal to its cash strapped public sector customers struggling to find budget as the government cuts get ever deeper. The reseller has kicked off its Work Smart Cost Saving campaign which promises to help public sector users squeeze out costs but maintain se

Cloud Industry Forum code of practice aims to build user trust

The C loud Industry Forum is on the brink of unveiling a code of practice to help increase confidence in hosted services. The Forum will use an industry event next week to promote the code which has emerged after months of consultation. Andy Burton, chairman of the Cloud Industry Forum, said that

Blue Coat names new CEO

Blue Coat CEO Brian NeSmith is to step asideto takeup a technical role within the companyand will be replaced by newcomer Michael Borman, the firm has revealed. Borman joins the WAN optimisation vendor from switch vendor Avocent, which was acquired by Emerson Electric late last year. Prior to that,

Printer sales back on track says Context

The EMEA printer market staged a recovery in the second quarter driven by All-in-One (AiO) laser devices. Unit shipments were up 8.8% year-on-year according to figures by Context, which collates sales out data from the major distributors in the region, compared to flat growth in the first three mon

Chess Telecom sticks with buy and build blueprint

Chess Telecom is forging ahead with a buy and build strategy despite posting modest revenue growth in its most recent financial yearduring which it made 12 acquisitions. The business comms provider forked out £4m alone on customer lists in the year to 30 April 2010 but grew sales just 13% to &

How to manage internal expectations for improving data quality

Starting a program for improving data quality? Learn how to define data quality rules and set achievable milestones for fixing data quality issues as part of a data quality plan.

Mobile CRM not just for SFA anymore

The ubiquity of smartphones and consolidation like SAP's acquisition of Sybase could mean a shot in the arm for mobile CRM.

India wants access to BlackBerry, Skype and Google

India plans to extend its crackdown on Research In Motion's (RIM) BlackBerry services to other communication service providers, including Skype and Google.

Businesses pay £6.5m software piracy bill

Businesses are paying millions in settlement and licensing costs for copyright infringements, according to anti-software piracy organisation, the Business Software Alliance (BSA).

BT drives IP telephony to the enterprise desktop

BT has expanded its BT Onevoice converged voice platform, in a bid to drive the adoption of communications applications to the desktop in large businesses.

Apple reignites race for the digital living room

Apple is aiming to get its brand firmly entrenched in the living room with a slimmed down and more attractively priced TV product that allows users to hire and watch movies and Internet video content. The vendor made a stack of product announcements last night, refreshing its iPod range and updating

Sage signs up Westcoast

Westcoast has been signed up by Sage as its fourth UK distributor selling the software vendor's products from next Monday. The distributor is being given the chance to sell boxed product into retailers, licenses and support to the reseller community as well as Sage branded stationery. Westcoast has

Outsourcery, Nokia launch OCS scheme

Hosted IT services, UC specialist and Microsoft Gold partnerOutsourcery has hooked up with Nokia through its InPartnership programme to push sales of the mobile version of Microsoft OCS. The first stage of the JV will be involve heavy promotion of Microsoft Mobile Communicator-ready handsets to Outs

DSGi sales up but B2B reseller biz finds life tough

DSG International had a comparatively rosy start to the year with sales fuelled by rising demand for televisions prior to the World Cup and early exclusive rights to the iPad but it confirmed that the B2B market remained challenging. In a trading update for the first twelve weeks of fiscal 2011, gr

European firms cough up £6.5m in software piracy costs

European businesses caught using unlicensed software have had to splash out £6.5m in the first half of this year as they settle with the Business Software Alliance (BSA) and buy the required licenses to get legal. The value of settlements has already eclipsed last year's half year mark by 20%

IT jobs market still in doldrums

The IT jobs market remains stuck in the doldrums, according to annual figures from recruitment specialists at Hays, with the dip in public sector sales unlikely to help matters. A dismal performance in the first half was, however, offset slightly by improvements in the last six months of fiscal 2010

Polymorphic ransomware tops malware charts

Ransomware variant TotalSecurity is topping the malware charts, according to the latest threat report from security firm Fortinet.

HP outbids Dell to buy storage company 3Par

The bidding war between HP and Dell to buy a specialist storage supplier 3Par appears to be at an end, with HP upping its bid to $2.4bn.

Oracle ordered to pay costs in grey trading case

Following last week's Court of Appeal judgment in favour of reseller M-Tech, which was accused of importing greySun Microsystems hardware, Sun owner Oracle has now been ordered to repay costs of £85,000. The sum represents thecosts that M-Tech was originally ordered to pay to Oracle, in additi

HP emerges victorious in 3Par bidding war

Theprotracted bidding war betweenHewlett-Packard and Dell over storage vendor 3Parhas concluded this afternoon after Dell bowed out of the bidding process, saying it had "ended its discussions regarding a potential acquisition". This came after Dell raised the stakes once more this morning

HP extends use of iQuote tool to StorageWorks

Hewlett-Packard is trying to simplify partner engagement by rolling out a stock availability, pricing and configuration tool through commercial storage distributors. The iQuote system developed by channelcentral has been used by HP wholesalers selling ProLiant servers but from November StorageWorks

Lenovo gunning for UK consumers despite late market entry

Lenovo expects to grab 5% of the consumer market in the UK by year-end after finally launching into the sector with DSGi in the summer. The firm's absence from the retail space - which accounts for roughly one third of total PC sales in the UK - has prevented it from breaking into the top five bigg

Directgov seeks ID authentication bids for public sector

The government has invited tenders for "identity verification and authentication services", in an attempt to assess the public sector's need for something that will confirm a user's identity.

Samsung, Toshiba challenge Apple’s iPad

Samsung Electronics and Toshiba have both unveiled tablets computers at the IFA electronics show in Berlin to rival Apple's iPad.

UK risks losing broadband lead

The UK risked squandering its lead in broadband access, speed and pricing because of delays in formulating long terms broadband policy, former communications minister Stephen Carter said on Thursday.

Onapsis SAP tool traps security holes

Onapsis, a provider of enterprise resource planning (ERP) security software has released a product to assess security risks on production SAP systems.

Symantec and resellers to play data doctors in IT clinics

Symantec has opened the doors on a small business IT clinic that will provide the vendor and its resellers with a chance to advise SMEs on security and data protection. The old days of hackers just targeting large enterprises are long gone and now every firm and individual is a potential victim of

Samsung aims to rival iPad with Galaxy tablet

The battle for market share in the tablet market is increasing with Samsung the latest to enter the fray with a product to take on Apple's iPad. The iPad has sold 3.3m units since coming out in April and sparked development efforts at a range of rivals with Samsung among the first to come out with

NHS saving could pay for fibre to the home, says ITU

A saving of 1% to 1.5% of the cost of healthcare would justify the cost of fibre to the premises throughout the UK, says the International Telecommunications Union.

Mitel CEO calls it a day

Mitel CEO Don Smith has announced his retirement from the company after a nine-year tenure. Smith joined the firm in the spring of 2001, and led the UC software through both its controversial 2007 acquisition of Inter-Tel, and this year's IPO. "We want to thank Don for his years of service to M

Facebook becomes second most targeted phishing site

Facebook has pushed eBay off its second place position in the list of organisations most often attacked by phishers, according to security firm Kaspersky Lab.

HDS adds posts to boost services capability

Hitachi Data Systems has added to its UK management team in an effort to bolster its services capability. The storage specialist has created chief technology director and chief technology officer roles in the UK and hired a fresh face to fill its global solutions director position. Tony Reid, form

Dell shipments return to form, Acer slips in Q2, says iSuppli

Dell has regained its customary number two position in the global PC market in Q2 after shipments of Acer flopped in the three months to the end of June, according to analysts at iSuppli. Nine months after Dell slipped down the rankings, iSuppli said it shipped 10.5 million units worldwide during Q2

Better Capital acquires Calyx debts, calls in the administrators

Private equity firm Better Capital has acquired the bank debts for Calyx Group from Anglo Irish Bank and placed the services-based networking reseller into administration. This is the second time that John Moulton, chairman at Better Capital has invested in Calyx; he backed a management buy-out led