Jaimy Szymanski focuses on the impact of technology on customer experience (CX) and digital transformation. Jaimy advises digital leaders and change agents in managing digital transformation and innovation efforts to reach evolving consumers and employees.
She has worked in strategic advisory and planning capacities with organizations including: Bristol Myers-Squibb, Enterprise Holdings, Facebook, Google, Hallmark, HBO, Intel, LinkedIn, Nestle, Ogilvy & Mather, and Save the Children International. Her research has been covered by USA Today, Mashable, Forbes, Inc., Huffington Post and more.
Jaimy's experience has led to a deep body of research on technology disruption, covering topics that include digital and mobile CX, retail innovation, VR/AR/MR, consumer and industrial IoT, the collaborative economy, autonomous technologies, additive manufacturing, data analytics and blockchain.