The democratizing forces of cloud are changing the dynamics by which businesses compete.

Our latest research shows that cloud is the #2 initiative driving technology investment (behind Cybersecurity).

Businesses are moving toward a hybrid blend of private and multi-public cloud consumption. The cloud purchase research we observe is focused on cloud migration, cloud security, monitoring and observability across multi-cloud and hybrid cloud environments, and digital transformation. Enterprise Strategy Group’s Cloud & IT Operations analysts and demand-side research cover all facets of cloud and IT operations and observability, including:

  • AIOps
  • Cloud infrastructure management
  • ESG/Sustainability
  • FinOps
  • IT asset management
  • IT operations management
  • IT service management
  • Observability
  • Systems management

Research Report

Distributed Cloud Series: Observability and Demystifying AIOps

The need for observability in IT operations management is driven by the desire for organizations to reduce downtime, increase operational security, and improve customer, digital, and employee experiences. This is important because software, in many cases, contributes directly to an organization’s bottom line.

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Analysts Covering Cloud & IT Operations

Jon Brown

Senior Analyst, Cloud & IT Operations

Areas of Expertise

  • AIOps
  • Cloud Infrastructure Management
  • Environment, Social & Governance (ESG) in IT
  • FinOps
  • IT Asset Management
  • IT Operations Management

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Aaron Tan

Regional Director, Analyst Services, APAC

Areas of Expertise

  • Application Modernization & DevOps
  • Business Applications
  • Cloud Computing
  • Cybersecurity
  • DevOps
  • IaaS/Cloud

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Recent Operations Insights