Insights / Research Brief / End Users Who Lack AI Guidance Elevate Risk
June 10, 2025

End Users Who Lack AI Guidance Elevate Risk

Gabe Knuth
Principal Analyst, End-user Computing & User Protection

Emily Marsh
Associate Research Director

Market Topics

Data Analytics & Artificial Intelligence End-user Computing

End users across industries are inspired by and curious about the possibilities of using AI to help them do their jobs more efficiently. However, organizations find themselves at varying levels of harnessing that enthusiasm while properly accounting for AI use risks like cybersecurity and inaccurate results. Recent research by Enterprise Strategy Group investigated how end users are experiencing the rollout and support of AI initiatives at their organizations and found that many teams are leaving their businesses open to risk.

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