Years of advances in enterprise end-user computing have enabled more worker freedom than ever. With increased productivity as a guiding principle, workers are supported by their organizations in ways that enable them to work from anywhere they are and with whichever devices they prefer. However, this increased simplicity for the knowledge worker has heaped new endpoint management, maintenance, security, connectivity, and complexity challenges onto supporting IT departments. Recent research by Enterprise Strategy Group investigated how IT and cybersecurity professionals are managing modern endpoint management, featuring proliferating remote work and bring-your-own-device (BYOD) policies.
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