New & Notable
More kids use AI chatbots for mental health. What's the doc's role?
With a fifth of adolescents using AI chatbots for mental health, providers need to discuss the risks associated with the tech and the safest use cases for AI.
Almost half of patients use AI for online provider search
To keep pace with patient reliance on AI for online provider search, healthcare organizations need to ensure their information is accurate and up-to-date.
AdventHealth's smart rooms enable, not dampen, human connection
The health system avoided cold, ultramodern smart hospital rooms by opting for technology that brings people and information together for the patient.
Does no universal healthcare drive U.S.'s poor health performance?
The Commonwealth Fund report indicated that the U.S.'s lack of universal health insurance limits healthcare access and overall outcomes compared to peer nations.
Tenet hospitals, Leapfrog spar over legal fees in hospital ratings case
— Healthcare DiveHealthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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Healthgrades: Communication key to top patient experience rating
As part of its 2026 Outstanding Patient Experience Awards, Healthgrades laid out communication skills that can drive patient safety and a better patient experience.
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Most patients find appointment scheduling, billing overly complex
Healthcare complexity is keeping many patients from accessing care, but technology has the potential to simplify price transparency.
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Leapfrog: Hospitals improved in 17 patient safety measures
The Leapfrog Group reported patient safety improvements in healthcare-associated infections, medication errors and patient experience.
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FQHCs in low-income neighborhoods have lower cancer screening rates
FQHCs located in low-income neighborhoods have lower breast, cervical and colorectal cancer screening rates than those in better-resourced areas.
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Racial health disparities still impact U.S. as policy changes loom
Racial health disparities are still a problem in the U.S., as policy changes to Medicaid eligibility and insurance affordability threaten to carve deeper inequities.
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90% of patients re-check AI chatbot health info with other sources
Patients using AI chatbots for health verify information with their healthcare providers, online resources and reputable academic research and databases.
Features
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Facing financial headwinds, health systems prioritize patient loyalty
Health systems facing tight margins and an uncertain financial future must focus on reducing friction points and boosting patient loyalty.
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3 steps for health system leaders to drive patient safety culture
Health system leaders can drive a patient safety culture by investing in robust reporting systems, communicating corrective action and engaging staff in safety overhauls.
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AI provider search is here. How can health orgs stay visible?
Healthcare organizations need to rethink their online presence -- from websites to online reviews -- to ensure they're visible in AI provider search.
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Epic's Ask Emmie offers EHR-backed AI chatbot option for patients
The Ask Emmie AI chatbot is embedded in Epic's patient portal, rooting interactions in the patient's health history, offering agentic functions and ensuring HIPAA compliance.