Amazon Connect has made its mark. The pace of innovation is unprecedented and, as a result, customers are evaluating Amazon Connect more than ever before. No matter where you are on your contact center journey, NeuraFlash has the expertise to enhance your experience with Amazon Connect.
NeuraFlash offers expert migration services for organizations facing Nuance's end-of-life in September 2025.
This white paper outlines how enterprises can scale generative AI solutions using Amazon Bedrock and Amazon Nova.
This document outlines how NeuraFlash partners with Amazon Connect to transform customer experiences through GenAI.
NeuraFlash Desktop for Amazon Connect is a solution that enhances contact center operations by streamlining agent workflows, enabling personalized customer interactions, and leveraging AI. This ebook showcases how the solution empowers agents with tools for improved efficiency while helping businesses to deliver exceptional customer experiences.
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NeuraFlash partnered with Arbonne to implement Amazon Connect, unifying their contact center operations for voice, chat, and tasks in just 90 days. The transformation eliminated separate licensing fees, delivered consumption-based pricing, and resulted in a 25% reduction in costs while improving agent experience.
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