Features
Features
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Use of virtual digital assistants for enterprise applications
Virtual assistants are increasingly becoming popular across several industries. Read about how enterprises are utilizing them to combat shortcomings, particularly during the pandemic. Continue Reading
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Why ISO 56000 Innovation Management matters to CIOs
CIOs looking to further drive innovation in the workplace can turn to ISO 56000 standards, which include the fundamentals, structure and support to sustain the right innovative culture. Continue Reading
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Enterprise architecture heats up to meet changing needs
Forrester Research analyst sees barriers to enterprise architects moving forward in skills, tools' ROI and tech-savvy execs who don't want them collaborating with the business. Continue Reading
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Why structural change in an organization is key
In her book 'Dynamic Reteaming,' Heidi Helfand dives into the importance of reteaming and provides strategies organizations can use to ensure it's done effectively in the workplace. Continue Reading
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3 types of phishing attacks and how to prevent them
Phishing is the most common type of social engineering attack. Here is a list of the most common phishing attacks, how they wreak havoc on a business and how to protect against them. Continue Reading
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The rise of 'modern applications': Why you need them
Flexible, scalable, user-friendly and predominantly cloud-based, modern applications are built for change. Read about the features of modern apps and why your company needs them. Continue Reading
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Where ISO certification fits in a risk mitigation strategy
Thomas Johnson explores why ISO certification helps organizations as part of their risk mitigation strategy in business continuity planning as companies adjust to the new normal. Continue Reading
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Rise of automation creates new RPA job descriptions
As automation increases in the enterprise, new RPA jobs are emerging that require a unique combination of hard and soft skills that go far beyond the traditional roles. Continue Reading
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Dell, PwC, Peapod accelerate digital transformation initiatives
Several organizations have made the decision to continue with digital transformation efforts during the pandemic to better position the business and to ensure they can come out stronger. Continue Reading
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Post COVID-19 strategies for CIOs on leading through crisis
To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness. Continue Reading
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6 cognitive automation use cases in the enterprise
Businesses are increasingly adopting cognitive automation as the next level in process automation. These six use cases show how the technology is making its mark in the enterprise. Continue Reading
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5 digital transformation strategies embracing the new normal
Here is a look at five digital transformation strategies companies should consider implementing now to overcome any setbacks caused by the COVID-19 pandemic. Continue Reading
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How companies can manage HR risk during global expansion
Companies must consider how to handle global hiring as they navigate the changing worldwide landscape as the result of the pandemic. Ben Wright explains several methods available. Continue Reading
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Tech's racial diversity problem meets its day of reckoning
Tech's diversity problem is under intense scrutiny amid national protests over systemic racism. But the solution goes well beyond simply hiring more people of color. Continue Reading
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3 CIOs talk driving IT strategy during COVID-19 pandemic
At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery. Continue Reading
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COVID-19 speeds up future-of-work plans for companies
Forrester Research analysts look at how companies must contend with four "shocks" for their future-of-work plans to have any measure of success. Continue Reading
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Why is innovative leadership essential in the workplace?
Mark McClain, co-founder and CEO of SailPoint, discusses how he became an innovative leader in business today and how it helped create a collaborative environment in the workplace. Continue Reading
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SailPoint CEO drives leadership values in the workplace
Sometimes, it's not just about the technology. In his book, Mark McClain dives into the importance of generating a people-centered culture where values are core to organizational success. Continue Reading
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COVID-19 has made companies revisit their cloud migration strategy
Your company may have put projects on hold as we survive the pandemic, but it could also be a good time to consider revising your cloud strategy to improve agility. Preparing now can help you ramp up more quickly as the economy recovers. Continue Reading
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Know how to secure your home network while working from home
Employees need to know how to properly protect their home networks as they work remotely, including setting policies for security, passwords, disaster recovery and more. Continue Reading
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Involve your security team in the decision-making process
It's time for businesses to include security teams in project planning -- even when it's not cybersecurity related -- because their experience provides diverse insights that might otherwise be missed. Continue Reading
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CIO strategies for COVID-19 require new long-term IT planning
CIOs should look beyond the immediate IT requirements created by the COVID-19 outbreak and think about what will be needed in post-pandemic environments. Continue Reading
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Leaders discuss challenges, strategies for women in IT
Women in tech still face challenges, including finding opportunities for advancement and management support. A recent panel of women in IT leadership roles discussed the challenges. Continue Reading
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Top IT priorities for 2020 align with COVID-19, but spending falls
The biggest IT spending drivers from TechTarget's 2020 IT Priorities Survey remain relevant amid the COVID-19 pandemic, although cuts in planned spending are likely. Continue Reading
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How companies can ensure success working from home
Analyst Andrew Hewitt explains how companies have adjusted to remote work, what they need to be effective now and what to consider before reopening the office. Continue Reading
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What is the future of hybrid cloud for businesses?
Many organizations today are still having difficulty moving their entire workloads off premises and into the cloud. Here, we examine how they can benefit from a hybrid environment. Continue Reading
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Don’t forget to digitize employee experiences during COVID-19
Focusing on digital employee experiences can prove to be even more beneficial for businesses than concentrating on customer experience. Continue Reading
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Creating agile conversations in digital transformation initiatives
Douglas Squirrel and Jeffrey Fredrick, authors of the book 'Agile Conversations,' dive into the significance of improved conversations while undergoing digital transformations. Continue Reading
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How to handle the risk of insider threats post-COVID-19
During these challenging times, organizations can't overlook the risk of insider threats as employees worry about layoffs, newly adopted remote working technology and more. Continue Reading
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How IT leaders in retail can tap into blockchain's potential
By creating a solid data foundation based on standards, data quality checks and collaboration, blockchain for retail use cases could eventually usher in the user experience that customers want. Continue Reading
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Implementing a business continuity plan in times of crisis
Forrester Research analysts discuss what we initially knew about the COVID-19 pandemic, how it's transforming business and how to devise a business continuity plan. Continue Reading
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Former White House CIO talks cybersecurity risk mitigation
Cybersecurity expert Theresa Payton provides critical insight on current cybersecurity threats CIOs should be looking out for and how to prepare for them during and after the pandemic. Continue Reading
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Survive the 'tech-clash' by rethinking 5 technology trends
A recent Accenture survey showed that organizations should consider a human-centric approach when looking to adopt the latest technology trends, including AI, smart products, 5G and more. Continue Reading
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How can organizations create agility in cloud computing?
Cloud computing technology has proven to be a useful tool for organizations in the digital age, and now CIOs can use it to increase business agility. Here's how. Continue Reading
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4 steps to turn real-time data streams into business value
Data is the currency of today's business success. This framework helps your organization use available data sources to create new product and services. Continue Reading
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Emotion AI shows promise for IT leaders in the enterprise
Although still in its infancy, experts have no doubt that artificial emotional intelligence will be of great value. Here's why your organization should develop a strategy. Continue Reading
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The inevitable future of blockchain in the enterprise
The future of blockchain in the enterprise is still unwritten, but if your organization hasn't started mapping a plan, it's already behind. Here's how to get your bearings. Continue Reading
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Why cloud optimization tools can't replace strategy
Cloud optimization tools can help companies manage costs on a day-to-day basis, but only clear business goals and governance around cloud resources can guide an organization through times of extreme contingency, such as a shift to fully remote work. Continue Reading
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Red Hat CIO talks data literacy and digital transformation
Mike Kelly dives into his role as CIO and the data literacy program he co-founded at Red Hat, as well as provides insight for CIOs facing pressure in the digital transformation era. Continue Reading
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RPA bots: Messy tech that might upend the software business
RPA invisible robots are opening the doors for CIOs and other IT leaders to think about new ways to automate business processes within their organizations. Here's how. Continue Reading
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Why data in digital transformation is crucial to your business
Fidelma Russo, CTO at Iron Mountain, addresses data needs associated with digital transformation and how using that data will help your business make informed decisions. Continue Reading
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How data science can help your company withstand the pandemic
The COVID-19 pandemic is adversely affecting businesses worldwide, but data science can help you solve immediate problems and create data-driven strategies for the long term. Continue Reading
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A checklist for digital transformation success
Today's businesses must embrace digital technologies to survive. Use this checklist to assess your organization's readiness for digital transformation and create a strategy. Continue Reading
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C-suite executives offer advice on working remotely during pandemic
C-level execs in industries from biotech and telecom to accounting and marketing are making sure their employees have the proper resources to carry on. Here's what they're doing. Continue Reading
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How IT can build an agile business partnership
Gene Kim, award-winning researcher, author and founder of IT Revolution, discusses why IT leaders need to involve their colleagues in the journey towards an agile business. Continue Reading
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Former Cisco CEO offers C-suite leadership tips in time of crisis
COVID-19 is forcing enterprises to make tough decisions. There is no one-size-fits-all roadmap, but those who've survived earlier crises have advice for today's leaders. Continue Reading
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COVID-19 radically refocuses CIO agendas in 4 key areas
As a result of the COVID-19 virus, CIOs must shift their priorities and now focus on the impact the pandemic has on the economy, employee health, staffing and technology. Continue Reading
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Successful digital ecosystems depend on cloud services
Business models are changing in the digital age, requiring companies to create sometimes unexpected partnerships, enabled by the widespread availability of cloud services. Continue Reading
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How RPA and digital transformation work together
Enterprises that think RPA is a good endpoint for digital transformation efforts are in for a rude shock. While automation is a good start, it can leave deeper issues unresolved. Continue Reading
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How is digital transformation affecting the CIO role?
At the HMG Strategy 2020 Summit, the CIOs of e.l.f. Cosmetics, NetApp and El Camino Hospital discussed their evolving role in this era of business and digital transformation. Continue Reading
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Quantum information science continues to advance with federal efforts
Federal agencies, academia and businesses across several industries are pushing quantum technology forward, with commercial applications already in the works. Continue Reading
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Hyperautomation: The most significant RPA trend of 2020
RPA's usefulness in automating low-level digital work tasks is undeniable, but its most important function may be serving as the gateway to enterprise hyperautomation. Continue Reading
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How to overcome the limitations of AI
AI may not become the super-intelligent tool people envisioned, at least not in the near term. But that doesn't mean enterprises can't use AI in some valuable ways. Continue Reading
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CIO succession planning: The transition of power
Succession planning for CIOs is a must. Why do organizations still fail to do an effective job with this task today? Continue Reading
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Why cloud migration failures happen and how to prevent them
Companies are moving more applications than ever to the cloud, but many of these initiatives fail. Learn how to avoid making your own cloud migration mistakes. Continue Reading
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What is the state of CIO tenure today?
CIO tenure remains significantly lower than other C-suite positions, and according to experts, it's a result of the age of digital transformation we're currently in. Continue Reading
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The evolution of RPA, from macros to process transformation
RPA evolved from technology debuted in the 1950s and '60s and was developed to today's standards by the industry's leading vendors. It's future? Think AI. Continue Reading
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Why better data visibility is necessary for your business
Lack of visibility into growing volumes of data leaves organizations at a privacy compliance and business disadvantage, but new data governance rules can help. Continue Reading
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In comparing GDPR and CCPA, lessons in compliance emerge
In anticipation of the CCPA Jan. 1, 2020, implementation date, business leaders should understand the parallels between GDPR and CCPA to learn from the EU's GDPR rollout period. Continue Reading
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Robot workforce evolves from mimicking tasks to taking on jobs
A personalized robot workforce is in the works, thanks to advances in RPA. How should CIOs prepare for the next trend in robotic process automation? Continue Reading
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Shell, Halliburton, Unibap AB execs share real-world AI strategies
Technology advances like quantum computing mean AI's best years are still to come, but that doesn't mean companies aren't already generating considerable benefit from AI today. Continue Reading
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GDPR compliance benefits emerge a year and a half later
While some may see GDPR as a set of restrictions, it can improve business practices. Learn more about the GDPR compliance benefits. Continue Reading
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Town of Falmouth pursues automation innovation to save costs
One Massachusetts town's embrace of automation, virtualization and other technology innovation provides an example for other entities and IT leaders to follow. Continue Reading
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IAM-driven biometrics in security requires adjustments
IAM is foundational to cybersecurity, but the latest systems use biometrics and other personal data. Learn how to cope with the resulting compliance and privacy issues. Continue Reading
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Don't let edge computing security concerns derail your plans
Security concerns give many IT organizations pause when considering edge computing. But the potential problems can be overcome with proper planning and diligence. Continue Reading
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Mark Schwartz dives into risk management in War and Peace and IT
Get an inside look into Mark Schwartz's new book, War and Peace and IT, with a chapter excerpt on risk and opportunity, as well as a Q&A with the author. Continue Reading
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How quantum computing and machine learning boost each other
If you haven't started thinking about how quantum computing will impact your enterprise, you should. It's coming on rapidly and will have major effects, particularly on AI. Continue Reading
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Why a CISO-CIO reporting structure undermines security
The CISO-CIO reporting structure comes with a serious conflict of interest, argues cybersecurity expert Tarah Wheeler. Here's why. Continue Reading
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How to become a CIO thought leader
Experts discuss how CIOs and IT leaders can utilize successful thought leadership to distinguish and promote either their companies or themselves. Continue Reading
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Adobe, Uber on the challenges of digital transformation
Digital transformation initiatives may be all the rage in the enterprise, but they also pose significant challenges to CIOs and others who have to manage the transition. Continue Reading
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Why digital customer experience is now part of a CIO's job
Delivering a high-quality digital customer experience is becoming a key responsibility for IT leaders, say leading technology executives. AI and error budgets will come in handy. Continue Reading
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6 ways AI and automation could improve process mining
Creating a digital twin of your enterprise, identifying automation candidates for RPA and connecting isolated tasks into processes are a few ways CIOs can advance process discovery. Continue Reading
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Home Depot CIO promotes in-house tech boot camp
For companies having trouble finding qualified IT professionals to hire, the solution may be closer than you think. Just ask Home Depot, which now trains IT employees in-house. Continue Reading
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Edge computing use cases must be driven by business value
For Schneider Electric and many other large enterprises that take a look at edge computing projects, the main criterion for success is whether the technology delivers business value. Continue Reading
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OT security brings new challenges in the age of IoT
We're diving into the IoT security challenges CIOs need to be aware of as a result of integrating OT devices, which often work in isolation, with IT technologies. Continue Reading
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Book excerpt: Communication structures of an organization
The following is an excerpt from 'Team Topologies: Organizing Business and Technology Teams for Fast Flow,' by Matthew Skelton and Manuel Pais, as well as a Q&A with the authors. Continue Reading
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CIOs talk public sector innovation at Pluralsight conference
If you think city and state governments are reluctant to adopt new technology and the innovations that brings with it, there are forward-looking CIOs who want to set you straight. Continue Reading
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Pros and cons of RPA platforms vs. APIs
Because RPA and APIs are considered competitive approaches for automating business processes, we compiled a list of pros and cons to ensure you're getting the most out of each one. Continue Reading
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Edge computing architecture takes on a partner ecosystem
Experts believe edge computing will bring significant change to organizational IT infrastructure, but how? Read on to learn more about the rapid growing interest in the architecture. Continue Reading
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How to deal with the lack of chatbot standards
A lack of standards around chatbot development has created a situation in which enterprises are building and rebuilding bots. But that could change in the near future. Continue Reading
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RPA journey: Schneider Electric's global plan taps Blue Prism, UiPath
Schneider Electric, a multinational energy management company, has embarked on a robotic process automation journey, establishing a global team to evaluate RPA use cases. Continue Reading
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Blurring the lines between RPA platforms and APIs
RPA is quickly making itself known in the automation market, but the real game changer is utilizing the technology in an API-rich environment to deliver a more seamless experience. Continue Reading
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How one CIO overcame the challenges of shadow apps
CIO John Rathje explains how he's tackling shadow IT challenges in the recruiting admissions process at Kent State by deploying a data integration tier that supports data movement. Continue Reading
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4 steps to a blockchain implementation
If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs. Continue Reading
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AI for decision-making shows promise, but worker trust an issue
Companies like Walmart are using AI for decision-making in business processes, but the discipline is new and workers are wary. Experts offer ways to build trust. Continue Reading
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Amid pivot to the cloud, a change management plan builds support
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked. Continue Reading
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CIO's breadth, depth, business savvy on display at Trace3 Evolve
Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display. Continue Reading
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AI's carbon footprint will be an issue for enterprises
AI is touted as the tech that will help us combat global warming, but training AI models requires a shocking amount of energy. What are the implications for enterprise AI strategies? Continue Reading
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Enterprises need to plan for deepfake technology
Politicians and Hollywood stars aren't the only ones at risk: Enterprises need to understand the dangers deepfakes pose to their brands and employees. Here's a primer. Continue Reading
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AI in IT infrastructure transforms how work gets done
Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help. Continue Reading
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RPA use cases that take RPA to next level
Taking RPA use cases to the next level entails automating complex processes, establishing a governance program and using management techniques such as Six Sigma. Continue Reading
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Build a digital transformation strategy with software at its core
What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done. Continue Reading
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Compliance rules usher in new era for personal data privacy policy
With the rollout of data privacy regulations, individual data rights and the right to be forgotten are forcing organizations to re-examine how they handle customer information. Continue Reading
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EU GDPR terms to know
Compliance regulations can be complicated to follow, particularly in the new age of data privacy. Here's a breakdown of the must-know terms for companies who are subject to GDPR. Continue Reading
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Transformational leadership style inspires 'moonshot goals'
Entrepreneur extraordinaire Keith Krach talks about the network effect, turning competitors into partners and paying it forward in this third and final part of our Q&A. Continue Reading
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How to build a startup: 7 tips from Keith Krach
Entrepreneur Keith Krach recounts how he started Ariba, sharing a treasure trove of tips in part two of this three-part Q&A. Continue Reading
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The shift to edge computing is happening fast -- here's why
Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why. Continue Reading
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IoT, machine learning, MookieBot triple threat for Red Sox IT in 2019
Red Sox IT chief Brian Shield talks about the next leg of the franchise's digital transformation: using IoT and machine learning to serve fans and sharpen at-bats. Continue Reading
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How the Red Sox built a winning digital transformation roadmap
Years before it became a thing, Red Sox IT chief Brian Shield came up with a digital transformation roadmap that positioned the storied team for DX success. Continue Reading
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Keith Krach: The making of a technology leader
Keith Krach, of DocuSign fame, talks about his long career as a technology leader. Part one covers the early years, from his first jobs at GM to making his mark in Silicon Valley. Continue Reading