Features

Features

• CIO/CTO shapes up shared services strategy and puts the fun into ITSM

  Bart Murphy was hired by CareWorks Family of Companies to create and carry out a shared services strategy; he transformed IT and became CIO/CTO.  Continue Reading

• The new BPM program: A focus on data-driven business outcomes

  With an emphasis on data-driven business results, the new BPM program is giving CIOs the tools to help grow the business.  Continue Reading

• Chapter excerpt: Decision-making processes and IT governance

  Find out how sound decision-making processes form the foundation of IT governance policies by allocating decision rights and accountability.  Continue Reading