Information technology outsourcing
Businesses' technical requirements are a big drain on resources, leading some companies to turn to information technology outsourcing and allow third party service providers to handle IT infrastructure development. Read the latest news and tips to answer your IT outsourcing questions, including advice on when to seek IT operations services from outside the organization.
Top Stories
-
Tip
14 Jun 2022
How to create a proof of concept with 6 free templates
What is a proof of concept and how does it help an organization? Here we dive into the importance of writing a POC and provide a list of free templates to help get you started. Continue Reading
-
News
05 Nov 2021
EU's Digital Markets Act could affect US job growth
Experts argue that the European Commission's Digital Markets Act, which aims to curb the influence of powerful tech giants, might have unintended consequences. Continue Reading
-
News
11 Jan 2023
Vulnerable software, low incident reporting raises risks
Beneath the buzz around tech innovations at CES were discussions about cybersecurity and how to prevent the next generation of tech from being just as vulnerable as the last. Continue Reading
-
News
11 Jan 2023
Amazon S3 now encrypts data by default
AWS has changed a setting for new Amazon S3 buckets to encrypt data by default, a move that increases data protection and places more emphasis on customer security. Continue Reading
-
News
11 Jan 2023
Thousands of Citrix, Tibco employees laid off following merger
Cloud Software Group lays off 2,250 workers following major changes to sales and product development after merging Citrix Systems with Tibco Software. Continue Reading
-
Opinion
11 Jan 2023
Data, analytics and AI predictions for 2023
The expansion of big data, analytics and artificial intelligence we saw in 2022 will continue into the new year and present both new opportunities and challenges for organizations. Continue Reading
-
News
11 Jan 2023
Mid-market customers evaluating cloud options
Research from MSP Node4 has indicated that users are starting to question their strategy in the face of inflationary pressures and budget limitations Continue Reading
-
News
11 Jan 2023
Royal Mail services hit by major cyber attack
UK postal service Royal Mail is asking customers not to send any overseas letters or parcels while it deals with the impact of an ongoing cyber attack Continue Reading
-
News
11 Jan 2023
Should we be worried about malicious use of AI language models?
WithSecure research into GPT-3 language models, used by the likes of ChatGPT, surfaces concerning findings about how easy it is to use large language models for malicious purposes. Should security teams be concerned? Continue Reading
-
News
11 Jan 2023
SMEs eye moving business to challenger bank
Known for their consumer banking success, challenger banks are now winning over hearts and minds in the small business sector Continue Reading
-
News
11 Jan 2023
Sisense unveils integration with ChatGPT
The analytics vendor designed a new UI that enables customers to engage with the chatbot and use its capabilities to dramatically speed data preparation and enhance data analysis. Continue Reading
-
News
11 Jan 2023
PC market struggles in 2022 but future positivity remains
Canalys has shared its analysis of the fourth quarter and the full year, with it clear that although times are challenging now, there are reasons why that should change Continue Reading
-
Blog Post
11 Jan 2023
Alation widens scope for data connector technology
Data intelligence company Alation has launched a partner programme for its Open Connector Framework technology - the aim is to deliver connectivity to new data sources. The new work with partners ... Continue Reading
-
Tip
11 Jan 2023
A guide to network APIs and their use cases
An API enables communication between two applications, while a network API provides communication between the network infrastructure -- and its protocols -- and applications. Continue Reading
-
Tip
11 Jan 2023
Enterprise cybersecurity hygiene checklist for 2023
Enterprise cybersecurity hygiene must be a shared responsibility between employees and employers. Follow these steps to get the job done by both. Continue Reading
-
Feature
11 Jan 2023
Top UC and collaboration news of 2022 highlights 4 key trends
Review the 2022 UC and collaboration news highlights to learn about the trends that drove the market, and discover how these trends will influence the market in 2023. Continue Reading
-
News
11 Jan 2023
eSIM market to be worth over $4bn globally by end of 2023
2023 set to be the year of embedded subscriber identity module as Google and Samsung look likely to emulate rival Apple, leading to a drastic increase in the number of smartphones with eSIM connectivity Continue Reading
-
News
11 Jan 2023
Internet shutdowns cost global economy $24bn in 2022
Deliberate disruption of people’s access to the internet by governments is having a substantial economic impact and contributing to a range of human rights abuses, primarily against protestors Continue Reading
-
News
11 Jan 2023
Microsoft fixes EoP zero-day on January Patch Tuesday
On the first Patch Tuesday of 2023, Microsoft fixed an elevation of privilege vulnerability in Windows Advanced Local Procedure Call, which has been actively exploited in the wild and may be co-opted into ransomware campaigns Continue Reading
-
News
11 Jan 2023
NHS data platform costing £480m to supersede Covid-19 data store underway
NHS England has invited suppliers to tender for a data platform that will supersede the Covid-19 data store controversial for the involvement of data analytics firm Palantir Continue Reading
-
News
11 Jan 2023
Davos 2023: Pervasive cyber crime and cyber security gaps pose severe risk to organisations
Governments and organisations face tough trade-offs as they balance immediate problems caused by economic recession, energy shortages and rising interest rates with longer-term risks, including the impact of global warming Continue Reading
-
News
11 Jan 2023
What’s happening with quantum-safe cryptography?
Chinese researchers claim quantum technology is reaching a point where a quantum device will soon be able to crack RSA 2048 public key encryption Continue Reading
-
Opinion
11 Jan 2023
Composable IT and ERP data - how to bring the two together
Composabiity offers IT leaders an approach to developing an enterprise software strategy that can meet flexible business requirements Continue Reading
-
Tip
11 Jan 2023
Project vs. program vs. portfolio management
Project, program and portfolio management are related, but they represent three distinct disciplines. Learn about the responsibilities and goals of each and how they differ. Continue Reading
-
Tip
11 Jan 2023
Demystify the DevOps process, step by step
While varying definitions and vendor marketing spins can make the meaning of DevOps tough to nail down, there are concrete principles and processes that underpin the methodology. Continue Reading
-
News
10 Jan 2023
New APT group targets ASEAN governments and militaries
The Dark Pink advanced persistent threat group used custom malware to exfiltrate data from high-profile targets through spear-phishing emails last year, according to Group-IB Continue Reading
-
News
10 Jan 2023
Microsoft resolves Windows zero-day on January Patch Tuesday
The company also issues five corrections, all with a rating of important, to address vulnerabilities on its on-premises Exchange Server email platform. Continue Reading
-
Blog Post
10 Jan 2023
Best Scrum developer certifications
In a competitive developer job market, it is important to set your resume apart. Here are the top five Scrum developer certifications software developers will want to have on their resumes. Continue Reading
-
News
10 Jan 2023
Nvidia, Intel team up on energy efficient AI server
Nvidia and Intel go from competitors to partners by jointly developing a system designed to push heavy AI workloads and offer users significant energy savings. Continue Reading
-
News
10 Jan 2023
BitSight, Schneider Electric partner to quantify OT risk
The new partnership aims to provide organizations with increased visibility and risk detection capabilities for operational technology environments and critical infrastructure. Continue Reading
-
Feature
10 Jan 2023
16 top data governance tools to know about in 2023
Data governance software can help organizations manage governance programs. Here's a look at the key features and capabilities of 16 prominent governance tools. Continue Reading
-
Feature
10 Jan 2023
The upshot of a bad economy: Recessions spur tech innovation
Tech innovation accelerated during the economic recession of 2008, and 2023 will be no different. Industry watchers predict where the R&D dollars will go. Continue Reading
-
Tip
10 Jan 2023
Explore the relationship between IoT governance and privacy
Emerging industry standards and regulations -- coupled with technologies like AI -- will underscore the importance of IoT governance and privacy in the years to come. Continue Reading
-
News
10 Jan 2023
Juniper Networks and NEC charge up Wi-Fi user experience for Powerco
Leading global IT and network transformation services provider and AI-driven networks selected by leading New Zealand gas and electricity distributor to design and deploy new Wi-Fi network infrastructure across nationwide sites Continue Reading
-
News
10 Jan 2023
Aliter Capital seals move for ITM Communications
Networking and managed services player is snapped up as Aliter looks to bolster its market position Continue Reading
-
News
10 Jan 2023
Cloudflare unveils suite to maximise remote work collaboration and productivity
Internet application acceleration and infrastructure provider introduces digital experience monitoring system to provide visibility and insights to businesses in the age of remote work Continue Reading
-
News
10 Jan 2023
New year, new partner go-to-market strategy
The partner ecosystem continues to evolve as companies deal with emerging technologies and business models. Here's what SoftwareOne, Johnson Controls and IBM are pursuing. Continue Reading
-
Podcast
10 Jan 2023
Risk & Repeat: Analyzing the Rackspace ransomware attack
This Risk & Repeat podcast episode discusses new details of the Rackspace ransomware attack, as well as the questions remaining following the company's final status update. Continue Reading
-
News
10 Jan 2023
Latest Innovate Finance report reveals decrease in UK fintech investment, but like-for-like increase
Innovate Finance’s latest figures on fintech investment show reduction in UK, but report methodology leaves this open to change Continue Reading
-
News
10 Jan 2023
Insurer Beazley introduces catastrophe bond to ease cyber risk
Insurance company Beazley says that its $45m cyber catastrophe bond will help to protect its balance sheet and enable it to offer more cyber insurance cover Continue Reading
-
Tip
10 Jan 2023
How to prevent and detect lateral movement attacks
Reduce the success of lateral movement attacks by performing these eight key cybersecurity activities at strategic, operational and proactive levels. Continue Reading
-
News
10 Jan 2023
‘Anomaly’ sees first UK space mission fail to reach orbit
Despite optimism surrounding historic first attempt to launch satellites from UK, mission reaches space but falls short of reaching target orbit Continue Reading
-
Tip
10 Jan 2023
Advantages and disadvantages of storing data in the cloud
Organizations that want to reduce on-site storage costs can consider cloud for easy pricing models and scalability. However, take note of drawbacks such as lack of data control. Continue Reading
-
Feature
10 Jan 2023
Data center environmental controls a high priority for admins
More data growth and tightening financial conditions are coming. Protect data center assets in 2023 through environmental controls like cooling, humidity and others. Continue Reading
-
News
10 Jan 2023
Tech firms failing to address forced labour in supply chains
Subpar due diligence processes in the tech sector – including poor purchasing practices, sparsely implemented collective bargaining coverage, and a lack of redress for workers – is leaving supply chain workers open to abuse, says KnowTheChain Continue Reading
-
News
10 Jan 2023
How to find winning artificial intelligence use cases
Choosing use cases for artificial intelligence requires organisations to take a hard look at business value, risk, data and other capabilities required to realise the technology’s full potential Continue Reading
-
News
10 Jan 2023
TD Synnex and Arrow bolster security options
Distributors TD Synnex and Arrow actively increasing support and vendor options for channel cyber security specialists Continue Reading
-
Blog Post
10 Jan 2023
Kubernetes monitoring cluster map widens workload observability
Based in Tel Aviv, groundcover is a start-up focused on the cloud-native application monitoring domain with eBPF. Built as an extension to BPF (Berkeley Packet Filter), a technology used in certain ... Continue Reading
-
Blog Post
10 Jan 2023
Why carbon capture and storage technologies represent a new form of greenwashing
Polluters’ reliance on carbon capture and storage (CCS) technologies, in-place of holistic action and expansion of renewables, is a greenwashed recipe for disaster, argues Aidan McClean, CEO and ... Continue Reading
-
Opinion
10 Jan 2023
What will be trending in technology in 2023?
This year will be a bit year for IT spending despite the prospects of recession, inflation and rising costs. But companies will focus more on technology that delivers measurable pay-offs Continue Reading
-
News
10 Jan 2023
Launch window opens for UK’s first orbital mission
All systems go for first space mission in UK as project partners announce the official opening of the Start Me Up launch window Continue Reading
-
News
10 Jan 2023
Belfast Harbour sails out with Oracle cloud applications
Belfast Harbour spies a more efficient and flexible future on the horizon as it sets sail with Oracle Fusion Cloud ERP Continue Reading
-
News
10 Jan 2023
Former subpostmaster Alan Bates, who ‘pulled up trees and moved mountains’, turns down OBE offer
Alan Bates, who fought for decades to expose the Post Office Horizon IT scandal, says it would be inappropriate to accept an OBE when former Post Office CEO Paula Vennells still holds her CBE Continue Reading
-
Feature
10 Jan 2023
Ultimate guide to customer service for businesses
Good customer service can make or break a business -- which is why it's more important than ever to understand customer service and develop a strategy to implement it. Continue Reading
-
Tip
10 Jan 2023
What are the types of APIs and their differences?
Enterprises increasingly rely on APIs to interact with customers and partners. It all starts with knowing which type of API is right for your needs. Continue Reading
-
Feature
10 Jan 2023
What is low-code? A guide to enterprise low-code app development
Learn how low-code concepts and practices code can help enterprise developers be more efficient, create valuable apps more quickly and contribute to broader business initiatives. Continue Reading
-
Feature
09 Jan 2023
Data growth to help storage vendors weather slowing economy
The economy may be slowing down, but reliance on data isn't -- a reality that might help enterprise storage vendors wade through economic turbulence in 2023. Continue Reading
-
News
09 Jan 2023
AI risks shadow software development security trend
The rise of AI-assisted workflows will facilitate software development security amid growing open source vulnerabilities, but comes with the threat of AI-generated attacks. Continue Reading
-
News
09 Jan 2023
Qlik acquisition of Talend adds data fabric capabilities
Through its latest purchase, the longtime analytics vendor adds data fabric and self-service data pipeline development capabilities to its existing suite of data integration tools. Continue Reading
-
Answer
09 Jan 2023
Personalization vs. segmentation: What's the difference?
Personalization and segmentation both bring different benefits to marketing teams and use different types of customers data. Find out the main differences between the two terms. Continue Reading
-
Tip
09 Jan 2023
How does Android 13 work profile improve IT management
When users bring personal Android devices to the workplace, IT should consider using work profiles on these devices. Learn about the latest work profile features on Android 13. Continue Reading
-
News
09 Jan 2023
Microsoft acquires DPU maker Fungible
Microsoft has acquired Fungible, possibly giving Azure its own data processing units. Continue Reading
-
Opinion
09 Jan 2023
3 enterprise network security predictions for 2023
It's shaping up to be another banner year for network security. 2023 may see decryption-less threat detection, connected home-caused enterprise breaches and new SASE drivers. Continue Reading
-
News
09 Jan 2023
AI platform helps medical company screen babies' eyes
Startup Iris Technology unveils its new platform for 200 users. Medical AI company Pr3vent uses the platform to train its AI model and remove bias from its model. Continue Reading
-
News
09 Jan 2023
Qualcomm enters space race with Snapdragon Satellite
Mobile platform giant teams with satellite operator to claim world’s first satellite-based service, providing global coverage from pole to pole Continue Reading
-
News
09 Jan 2023
Channel roundup: Who's gone where?
A fresh year starts in familiar fashion with a set of staff moves across the industry Continue Reading
-
News
09 Jan 2023
Edge computing key for rapid Industry 4.0 adoption
As edge computing is set to disrupt many sectors in the Industry 4.0 era, study finds edge computing holds a promise to dramatically improve data processing for mission-critical applications and accelerate uptake Continue Reading
-
Tip
09 Jan 2023
What is Triple DES and why is it being disallowed?
Triple DES no longer provides the encryption strength it once did. Prepare now to transition away from its use to a more security alternative. Continue Reading
-
Tip
09 Jan 2023
Mob programming benefits for Agile development teams
Mob programming brings the whole team together for simultaneous code creation and review. If they specify roles and engage, Agile teams can benefit from mobbing practices. Continue Reading
-
Tip
09 Jan 2023
Learn the 7 types of additive manufacturing
Additive manufacturing is a process in which technology creates 3D shapes by layering materials. Learn how additive manufacturing can support a company's supply chain strategy. Continue Reading
-
Feature
09 Jan 2023
Public cloud spending, competition to rise in 2023
In 2023, companies expect to increase spending on public cloud applications and infrastructure, and hyperscalers that have dominated the market will face new competition. Continue Reading
-
News
09 Jan 2023
JPMorgan ordered to face lawsuit over cyber attack on Ray-Ban maker
US banking giant JPMorgan forced to respond to accusations that it failed to inform a business customer about suspicious transactions Continue Reading
-
09 Jan 2023
What makes a good partner incentive programme?
Everyone reacts to incentives, but they need to be well thought through, and some programmes are better than others. Continue Reading
-
Opinion
09 Jan 2023
Can ChatGPT revolutionise cyber security – for good and bad?
AI tools are getting more commonly used, but Neil Langridge, marketing and alliances director at e92plus, wonders if that’s a positive Continue Reading
-
09 Jan 2023
Channel themes for the year ahead
A fresh year is upon us and it’s already clear what most of the major themes will be, with security, sustainability and hybrid working firmly on the radar. Continue Reading
-
E-Zine
09 Jan 2023
MicroScope: Channel themes for 2023
In this month’s ezine, we provide a guide to the main areas of focus for the channel in the year ahead, with security, sustainability and hybrid working already standing out as major themes. We also look at what makes a good partner incentive programme. Read the issue now. Continue Reading
-
News
09 Jan 2023
How to identify a strategic technology platform
A strategic platform has to be broad enough to support a range of business functions while being open, extensible and modular at the same time, according to Forrester Continue Reading
-
News
08 Jan 2023
Vulnerable organisations to get free Cyber Essentials support
Charities and legal aid firms are among those to be offered free security checks and certifications from the National Cyber Security Centre Continue Reading
-
News
06 Jan 2023
Proposed digital fraud refund rules risk excluding many victims
Proposals to establish a fraud refund mechanism in the UK risk excluding many victims of digitally enabled fraud, a major bank has warned Continue Reading
-
News
06 Jan 2023
Hiring still outpaces tech layoffs, but cuts leave scars
Employees affected by tech layoffs should have good job prospects given the strength in hiring, but the experience could make them less loyal at their next place of employment. Continue Reading
-
News
06 Jan 2023
Enterprise potential of the metaverse takes shape at CES 2023
There were plenty of warnings about metaverse hype, but at CES 2023 there's business interest in its potential to build 3D digital twins and models of things like factory floors. Continue Reading
-
News
06 Jan 2023
AMD doubles down on AI with new Ryzen 7000 chips
Looking to take on market leader Nvidia, AMD unveiled its first Ryzen 7000 series chip that includes a built-in AI engine to speed artificial intelligence content creation. Continue Reading
-
News
06 Jan 2023
10 of the biggest ransomware attacks of 2022
Like last year, ransomware attacks in 2022 caused prolonged disruptions and saw stolen data leaked to public sites. Here are 10 of the biggest attacks from last year. Continue Reading
-
Tutorial
06 Jan 2023
11 lessons learned from writing my first Java program
You'll be amazed how easy it is to learn Java and write powerful cross-platform applications when writing your first Java program. Some misconceptions about Java just aren't true. Continue Reading
-
Answer
06 Jan 2023
Exploring Edge Chromium requirements for system admins
Edge Chromium adapts many of Chrome's greatest strengths to create a compelling browser alternative for system admins. Continue Reading
-
Opinion
06 Jan 2023
Five networking trends teams should focus on in 2023
Distributed IT and hybrid work create network complexity, which is driving adoption of AIOps, network and security convergence, multi-cloud, private 5G and digital twins in 2023. Continue Reading
-
News
06 Jan 2023
Rackspace: Ransomware actor accessed 27 customers' data
Rackspace said Personal Storage Tables of 27 customers were accessed in the attack last month, but added there was no evidence threat actors viewed, obtained or misused the data. Continue Reading
-
News
06 Jan 2023
Salesforce layoffs evidence Tableau has lost independence
The analytics vendor was significantly affected by the CRM giant's latest staff cut, which comes on the heels of an exodus of executives from Tableau that included its former CEO. Continue Reading
-
Tip
06 Jan 2023
5 pillars of data observability bolster data pipeline
Data observability provides holistic oversight of the entire data pipeline in an organization. Use the five pillars to ensure efficient, accurate data operations. Continue Reading
-
Opinion
06 Jan 2023
2023: Multi-cloud, NaaS, sustainability and the IT skills gap top the agenda
Sherifa Hady, EMEA channel vice-president at HPE Aruba, shares her thoughts on the prospects for the year ahead Continue Reading
-
News
06 Jan 2023
ERP needs relevant functionality in 2023
ERP systems are becoming increasingly critical to help organizations mitigate changing business issues. But ERP needs to include new technology and capabilities to stay relevant. Continue Reading
-
Opinion
06 Jan 2023
Do you delight or alienate your customers?
Are you doing the best to please your customers? David Tebbut shares some thoughts on the subject Continue Reading
-
News
06 Jan 2023
Russia’s Turla falls back on old malware C2 domains to avoid detection
Mandiant says it has observed the Russian APT UNC2410, also known as Turla, re-registering expired or sinkholed domains previously used by financially motivated cyber criminals Continue Reading
-
News
06 Jan 2023
‘More with less’ the mantra for the year ahead
The channel is expecting customers to lean on them to deliver more IT with less impact on the budget in the face of economic headwinds Continue Reading
-
News
06 Jan 2023
Vice Society cyber gang targeted multiple UK schools
The Vice Society ransomware gang has made a habit of attacking educational institutions, and now appears to have struck multiple schools, colleges and universities in the UK Continue Reading
-
News
06 Jan 2023
New UK laws to see homeowners, tenants get better access to fast broadband
UK government mandates that almost all new homes in England must be built with gigabit broadband connections during construction, making it easier for homebuyers, renters and some leaseholders to upgrade to ultrafast services Continue Reading
-
News
06 Jan 2023
Meta to appeal £345m fine for Facebook and Instagram privacy breaches
Social media company Meta is to appeal after the Irish Data Protection Commission fined the company for breaching GDPR Continue Reading
-
Feature
06 Jan 2023
18 top big data tools and technologies to know about in 2023
Numerous tools are available to use in big data applications. Here's a look at 18 popular open source technologies, plus additional information on NoSQL databases. Continue Reading
-
Feature
06 Jan 2023
How to choose an HR software system in 2023: A complete guide
Buying the right HR tools is more critical than ever. This step-by-step guide to HR software will help you identify your needs and pinpoint the features that matter most. Continue Reading
-
Infographic
06 Jan 2023
Salesforce acquisitions from 2022 mark a year of integrations
2022 was slow for vendor acquisitions, and Salesforce was no different. The vendor's three acquisitions in 2022 focused on improving integrations and supporting its ecosystem. Continue Reading
-
News
05 Jan 2023
How cloud technology is supporting space missions
Cloud-based machine learning and other services are finding their way into space to analyse satellite imagery and monitor space debris, among other space applications Continue Reading
-
News
05 Jan 2023
CES 2023 highlights enterprise push toward sustainability
CES 2023, the annual consumer electronics show, is giving attention to sustainability and tech, including blockchain, that can track and reduce carbon emissions. Continue Reading