Videos

Law firm CIO says RPA investment delivering 'material benefits'

CIO Vince DiMascio describes how investment in RPA is optimizing legal processes and serving as the glue for integrating business systems at Berry Appelman & Leiden.
Law firm CIO successfully deploys RPA and AI to improve client service

Vince DiMascio, CIO at Berry Appleman & Leiden, details how his team is using natural language processing, machine learning and RPA to help deliver top-notch legal services.

Mercer's 'digital core' built on cloud, microservices, APIs, talent

Mercer's chief digital officer, Gail Evans, discusses how the HR giant is building a 'digital core' to replace legacy systems and arm its workforce to thrive in a digital economy.
Mercer chief digital officer laser-focused on business value of AI

Identifying and communicating the business value of AI are crucial parts of the job for Gail Evans, CDO at Mercer and a finalist for the 2019 MIT Sloan CIO Leadership Award.
Automating business processes a top priority for BCBS of Mass. CIO

Beth O'Rorke, CIO at Blue Cross Blue Shield of Massachusetts, said operational efficiency is a top five priority. One of her approaches? Automating business processes.
Digital transformation journey: How to muster the troops

Gail Evans was recently promoted from CIO to global chief digital officer at Mercer. Here's how she inspires people to sign on for the firm's digital transformation journey.
The benefits of data-driven digital transformation strategies

At the 2018 MIT CIO Symposium, speaker Frederic Veron discussed why readily available data and previous knowledge can prove invaluable to digital transformation projects.
Land O'Lakes CIO strives to optimize economics of digital farming

Land O'Lakes is using AI and machine learning to help the world's food suppliers grow more food more sustainably. The next big goal: A sustainable path to income for farmers.
Digital transformation strategies propelled by customer expectations

Who's leading digital transformation at Land O'Lakes? The back office is slower to get with the program, but even it will be remade by digital tech, according CIO Michael Macrie.
Digital transformation objectives: Streamlining data with AI

In this video, Bill Gillis, CIO at Beth Israel Deaconess Care Organization, says utilizing AI and machine learning in data processing tops his digital transformation objectives list.
Digital transformation program: How to drive business success

When embarking on their digital transformation journey, CIOs must first understand the problems they are trying to solve. CIO Bill Gillis explains why.
The impact of mobile technology on business operations

The impact of mobile technology on business is becoming more evident as mobile computing moves to take over the enterprise.
The difference between pipe and platform business models

Sangeet Paul Choudary, founder and CEO at advisory and research firm, Platformation Labs, explains the difference between platform business models and traditional pipe models.