Real-Time Performance Monitoring and Management
This resource center on application and infrastructure performance monitoring and management gathers expert information and advice from peers on ensuring the health of a company's IT portfolio. Real-time IT dashboards offer feedback for Ops teams to help guide app code updates, plan IT infrastructure capacity, pinpoint problem areas and improve user experience.
Top Stories
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News
11 Feb 2022
Observability data finds its way into BizDevOps
The digitize-or-die catalyst of the COVID-19 pandemic forced enterprises toward BizDevOps, and IT observability data has begun to inform cooperation with business users. Continue Reading
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News
31 Jan 2022
Enterprise AIOps quietly gets real
Machine learning algorithms are being used to automate some aspects of enterprise IT operations, but the original goal of advanced self-healing systems is still a long way off. Continue Reading
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Tip
07 Jun 2019
5 critical features that put the 'AI' in AIOps tools
Don't fall victim to AI-washing in the IT systems management market. Instead, know what to look for in a truly 'intelligent' operations platform -- starting with these 5 capabilities. Continue Reading
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Feature
03 Jun 2019
Evaluate AI-based ITSM tools using these key points
After determining that artificial intelligence would benefit an IT environment, the next big challenge is to assess AI-based ITSM tools in terms of feature set and pricing model. Continue Reading
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Tip
31 May 2019
DevOps security best practices span code creation to compliance
Developers and operations staff who split security responsibilities as part of a DevOps workflow should apply these best practices to ensure no vulnerability goes unnoticed. Continue Reading
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Feature
28 May 2019
Accenture turns to ITSM integration tool for data compilation
IT orgs that subscribe to help desk management services must access huge quantities of information for analysis. Read how one company overcame this challenge. Continue Reading
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Feature
24 May 2019
Artificial intelligence for IT operations pays off -- with time
IT professionals say AIOps holds great potential to optimize day-to-day operations tasks. First, though, teams must lay a foundation of data, consistency and trust. Continue Reading
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Tip
24 May 2019
Combine reactive, proactive monitoring for optimal IT visibility
IT monitoring tools can be either proactive or reactive in nature. But, despite their differences in function, cost and required resources, these two types of tools both have a place in modern IT environments. Continue Reading
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Tip
15 May 2019
Build a patch management process to stay cool in an IT crisis
Time is of the essence during a major IT crisis, but rushing to fix a problem can do more harm than good. Ensure version control, documentation and testing for effective patch deployment. Continue Reading
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News
14 May 2019
Application dependency mapping expands in New Relic One
DevOps monitoring vendors rev their engines as enterprises take on more sophisticated IT monitoring practices to reach the next major phase of app modernization. Continue Reading
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Feature
13 May 2019
Explore the benefits, challenges of AI in ITSM
Are your ITSM processes ready to reap AI's rewards? Discover how AI can benefit your ITSM implementation, as well as the requirements for that transition to be a success. Continue Reading
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News
25 Apr 2019
Experian credits incident management tool for IT efficiency
When Experian deployed xMatters, the IT landscape was very different. But the incident management tool's adaptability kept it useful through shifts in tech trends. Continue Reading
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Tutorial
18 Apr 2019
Manage Elasticsearch documents with indices and shards
Before they can put the search capabilities of Elasticsearch to use for their organization, admins need to properly organize and manage documents via indices, shards, replicas and mapping. Continue Reading
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Tutorial
18 Apr 2019
Use Elasticsearch shard allocation to distribute workload demand
Learn how to use Elasticsearch shards to distribute data storage and retrieval across physical resources, as workload demands grow. Continue Reading
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Feature
08 Apr 2019
AI in ITSM reshapes operations practices and tasks
AI capabilities are merging within ITSM practices to augment IT's performance and enhance the user experience. Read on to learn more about AI uses for ITSM, and how to approach them. Continue Reading
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Tip
29 Mar 2019
Prepare for Industry 4.0 challenges on storage, networks
With Industry 4.0 poised to grow across industries, enterprise IT organizations must ask what it will take to support this revolution. Learn how to manage the data-led transformation. Continue Reading
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News
27 Mar 2019
Monitoring distributed systems means first, do no harm
SRE veterans who work with large, complex, latency-sensitive infrastructures say some monitoring tools can hurt the systems they're meant to help. Continue Reading
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Tip
18 Mar 2019
Evaluate on-premises vs. SaaS tools for IT systems management
While there are a lot of factors for enterprises to consider when choosing an IT management tool, the on-premises vs. SaaS decision can be a particularly tricky one. Continue Reading
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Tip
11 Mar 2019
Get familiar with these SLA maintenance tips
The basics of SLA management come at the intersection of business goals and the reality of possibility. IT teams must learn how to strike a balance between specific and conditional promises. Continue Reading
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Tip
04 Mar 2019
How to measure IT performance, step by step
While IT performance measurement can be a tedious challenge, done correctly, this process provides essential analysis and assessments. Learn how to optimize these reviews. Continue Reading
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News
28 Feb 2019
Sensu architecture smoothes monitoring data workflow for NCR
Sensu Go's architecture and monitoring as code prompted NCR to switch away from Zabbix and pass on SolarWinds, as it sought to collect data from 80,000 restaurant customers. Continue Reading
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Feature
28 Feb 2019
ICYMI: How IT monitoring systems take on modern challenges
Don't lose track of IT monitoring as you come to grips with containers and AI advantages. These articles gear up IT and cloud admins to refine processes and improve efficiency. Continue Reading
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Tip
22 Feb 2019
Add Elasticsearch nodes to a cluster in simple steps
Elasticsearch, part of the Elastic Stack with Logstash and Kibana, uses YAML for configuration scripting. Follow these steps to configure an Elasticsearch cluster with two nodes. Continue Reading
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Feature
19 Feb 2019
Words to go: Aspects of an IT monitoring strategy
To establish an IT monitoring strategy can feel overwhelming, but guarantee efficiency in systems and application performances. Review the core methods and fundamental tools. Continue Reading
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News
14 Feb 2019
Linkerd vs. Istio fray dominates service mesh battle
Linkerd's maintainers admit it has a narrower range of features than buzz machine Istio. But after failed attempts to set up Istio, some early adopters believe less is more. Continue Reading
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Tip
04 Feb 2019
Automate the IT service desk workflow for maximum success
The automated help desk using ITSM software does for IT operations and support what the CI/CD toolchain has done for developers and DevOps engineers. Continue Reading
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News
23 Jan 2019
AppDynamics AIOps injection sets the stage for IT automation
AIOps IP from Perspica broadens AppDynamics' automated root cause analysis features, but enterprises must evaluate IT and business analytics options carefully before they commit. Continue Reading
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News
22 Jan 2019
AthenaHealth picks SignalFx to smooth public cloud monitoring
IT monitoring through SignalFx's Prometheus and AWS CloudWatch integrations helps AthenaHealth manage multiple public cloud environments from a central interface. Continue Reading
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Tip
03 Jan 2019
How to improve help desk support via knowledge management
Your organization's help desk support system could be more efficient. Find out how knowledge management and natural language processing solve hidden IT woes. Continue Reading
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Tip
27 Dec 2018
What to consider when integrating SD-WAN and ITSM tools
We haven't really heard a lot about SD-WAN integration with IT service management. But getting SD-WAN to work with existing ITSM tools is a big priority for enterprises. Continue Reading
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Feature
26 Dec 2018
Bookmark 10 popular tips on containers and Kubernetes
Should we go with an open source or commercial option? What about DevOps? These 10 essential tips explain how containers fit into complex modern IT environments. Continue Reading
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Tip
10 Dec 2018
AIOps use cases address complexity in virtual data centers
The ever-growing complexity of virtual infrastructures is making management a struggle, but an AIOps platform can enable admins to transform raw data into useful information. Continue Reading
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Tip
05 Dec 2018
Create an IT support process to take on any outage
Every IT incident must be met with a streamlined resolution procedure, all the way from critical to trivial. Ensure those plans are in place before it's do or die. Continue Reading
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News
30 Nov 2018
Istio service mesh vies for lead in microservices market
Istio's integration into Google Cloud will give it momentum, but service mesh competition remains fierce, as HashiCorp Consul makes strong inroads with early adopters. Continue Reading
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News
20 Nov 2018
Kibana monitoring apps zoom in on Kubernetes infrastructure
A new set of time-series Kubernetes infrastructure monitoring and APM tools in version 6.5 of Elastic Stack take their place among many choices for IT pros. Continue Reading
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News
16 Nov 2018
AWS Lambda monitoring goes mainstream with New Relic beta
New Relic users and prospects will investigate AWS Lambda monitoring features released in private beta, as serverless usage filters in to enterprise IT shops. Continue Reading
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Tip
13 Nov 2018
Use Active Directory for testing environments in DevOps shops
AD enables admins to create testing environments almost identical to production environments through duplicated trees, interconnected forests and authentication best practices. Continue Reading
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Feature
25 Oct 2018
Cloud and containers rewrite monitoring and management rulebooks
IT performance management is tricky when it stretches as big as the public cloud and scrunches as small as a microservice. IT ops techniques must change to keep up. Continue Reading
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Opinion
25 Oct 2018
Invest in an IT infrastructure upgrade -- or keep fixing it
Because upgrades to infrastructure equipment can be expensive and difficult, the easier decision is to renew a support contract. But delay comes at a cost, too. Continue Reading
- 25 Oct 2018
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News
22 Oct 2018
IT pros shore up Prometheus monitoring via third-party tools
Upstream Prometheus monitoring isn't ready for prime time in enterprise environments, but it gets by with a little help from its friends, such as Sysdig and Rancher Labs. Continue Reading
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News
12 Oct 2018
New Relic acquisition of CoScale boosts Kubernetes prowess
Kubernetes monitoring is all the rage, and New Relic's CoScale buy gives it an edge in an increasingly noisy market for container monitoring tools. Continue Reading
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News
05 Oct 2018
Automated root cause analysis moves into the mainstream
DevOps monitoring tools that offer automated root cause analysis are now in production within mainstream enterprises. When it comes to their ease of use, however, there is still room to improve. Continue Reading
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Tip
10 Sep 2018
Anomaly detection methods unleash microservices performance
When distributed applications run in containers, admins suddenly have a whirlwind of metrics to track instead of just a short list. These methods reach into the heart of the task. Continue Reading
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Tip
29 Aug 2018
Application performance metrics and tools fit for modern architectures
Distributed applications and cloud hosting have led to new application interactions and KPI categories -- and different performance concerns need different metrics. Continue Reading
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Answer
21 Aug 2018
How do I troubleshoot network performance with traffic monitoring?
When undertaking network performance troubleshooting, organizations can benefit from a mix of passive and active network traffic monitoring to identify issues. Continue Reading
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News
10 Aug 2018
AIOps platforms delve deeper into root cause analysis
AIOps tools offer fresh insights into the root cause of IT incidents, triangulating between application outages, code changes and infrastructure issues. Continue Reading
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Tip
31 Jul 2018
Find the ideal incident management automation tool or tools
Unless the data center floods or a digger cuts a network cable, incident management takes place via software tools. The quality of these tools determines how quickly work can resume. Continue Reading
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Tip
30 Jul 2018
Three log analytics use cases set better ops in motion
The path to more resilient, bug-free and available IT deployments is hiding in plain sight, in log data. Parse short- and long-term data these three ways to improve operations. Continue Reading
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Opinion
10 Jul 2018
Modern service management, DevOps streamline app administration
DevOps and service management are synonymous in modern IT, insofar as their guidelines match. Regardless of the term, ensure organizational practices are built for today's reqs. Continue Reading
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Tip
09 Jul 2018
Zabbix monitoring requires experience for best results
Not every IT tool is as easy to learn as it is potentially useful. Zabbix offers several views into an environment, but that flexibility comes at the price of admin experience. Continue Reading
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News
28 Jun 2018
IT infrastructure management software learns analytics tricks
Not every enterprise IT shop is ready to take the AIOps plunge, but IT ops automation is increasingly data-driven -- even at mainstream companies. Continue Reading
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Tip
25 Jun 2018
How the Nagios monitoring tool tracks IT environment details
Nagios users can monitor diverse components of an IT infrastructure, across Linux and Windows OSes, networks and servers, so long as they roll up their sleeves and dig into agents and plug-ins. Continue Reading
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Feature
14 Jun 2018
Cisco roadmap plots course through clouds to DevOps future
From a Google Cloud partnership to API-based network data integration, Cisco showcased application hosting flexibility and DevOps process flows in its product plans at its annual conference. Continue Reading
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Definition
13 Jun 2018
Zabbix
Zabbix is an open source monitoring software tool for diverse IT components, including networks, servers, virtual machines (VMs) and cloud services. Continue Reading
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Answer
01 Jun 2018
What is the best DevOps tool for my career?
I have no prior knowledge on DevOps. I'm doing an online course and understand Unix. I get the concepts, so what tool should I concentrate on learning to advance my DevOps career? Continue Reading
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Tip
30 May 2018
Zenoss ZenPacks plug-ins support hundreds of external resources
IT monitoring tools only monitor what they're built for. Zenoss fills in the inevitable gaps with ZenPacks to give admins exactly what they need -- without unnecessary extras. Continue Reading
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Tip
29 May 2018
Use load tests to balance IT capacity management and QoE
Simply throwing more resources at an application won't solve scaling issues. IT ops pros must take the time to chart the relationship between IT capacity and software performance. Continue Reading
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News
18 May 2018
IT pros test out fresh crop of serverless monitoring tools
Serverless monitoring is still more of an art than a science, but tools that offer comprehensive insight into serverless infrastructure dependencies are in development. Continue Reading
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News
11 May 2018
ServiceNow positions Now Platform as workflow engine
ServiceNow made a move to become a major player in the DevOps market by gearing up its Now Platform as a workflow engine that creates cloud-based applications quickly. Continue Reading
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News
10 May 2018
ServiceNow Virtual Agent looks to bolster AI strategy
ServiceNow's Virtual Agent technology is designed to automate routine IT tasks and free users and IT workers to focus on more important tasks. Continue Reading
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Feature
10 May 2018
Decide which application monitor software is right for you
Organizations that want to implement application monitoring tools should consider how the tool gathers and reports information, as well as the purchase and licensing costs Continue Reading
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News
08 May 2018
APM strikes back in Kubernetes monitoring wars
New Relic and AppDynamics up the ante on Prometheus with dashboards that display Kubernetes time-series data, and monitoring alerts that sync with IT automation tools. Continue Reading
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Tip
03 May 2018
Get started with AIOps tools
Instead of admins doing all the tedious work to resolve issues reactively, AIOps tools promise predictive analytics, health assessments and preventative action suggestions. Continue Reading
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Feature
30 Apr 2018
Data center operations best practices checklist
Independent experts guide you to better data center operations with tips and advice on best practices and the right management tools. Continue Reading
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Tip
26 Apr 2018
Distributed tracing gives microservices monitoring more clarity
When you have users interacting with multiple services with each action, finding the cause of a problem becomes a difficult hunt. Distributed tracing helps highlight the issues. Continue Reading
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Guide
23 Apr 2018
Don't panic! The definitive guide to IT troubleshooting
IT problems can cause distress, chaos and, well, panic -- but they don't have to. These tips and tools guide admins through IT troubleshooting for the best chance of success. Continue Reading
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Opinion
19 Apr 2018
Serverless technology obfuscates workflows, performance data
Serverless and microservices reshape the application stack into something that looks like a swath of stars in the sky. How do you find a slow, misconfigured component in this interconnected galaxy? Continue Reading
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Opinion
19 Apr 2018
Bots know better: Maybe AIOps tools should drive your stack
As more IT tool vendors add AI capabilities, organizations are speeding up delivery and cutting waste, but a lack of integration and trust is holding back the intelligent stack. Continue Reading
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Tip
16 Apr 2018
Monitoring thresholds determine IT performance alerts
An IT monitoring strategy depends on the applications and systems it governs. Static and dynamic thresholds each have benefits and drawbacks, but it's possible to find a balance. Continue Reading
- 12 Apr 2018
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Tip
10 Apr 2018
Implementing microservices architecture best practices
Addressing the performance issues of microservice architectures can be quite challenging. Yet, using the right tools or practices at the right time and place will give you a boost. Continue Reading
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Tip
09 Apr 2018
Microsoft Project Honolulu shows promise but needs work
Microsoft Project Honolulu is still in the technical preview stage, but it needs to resolve a number of issues before it's a viable alternative to manage production machines. Continue Reading
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Tip
06 Apr 2018
Select the best container monitoring tools for your environment
Organizations that run containers should monitor them, too. Choose container monitoring that integrates into other systems monitoring tools, or take a different route. Continue Reading
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Answer
22 Mar 2018
Which is better for WLAN support: Mac or Windows?
Choosing the right laptop for WLAN support usually boils down to Macintosh versus Windows. But of the two, there is only one OS clearly up to the task, our expert maintains. Continue Reading
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Tip
20 Mar 2018
Predictive IT analytics improves distributed application monitoring
Data analysis on app performance isn't an instantaneous process, but it's worth the wait given the time it will save IT admins in problem-solving in the future. Continue Reading
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Tip
05 Mar 2018
Use an IT incident management system to enable automation
IT admins and gurus can't tackle every issue every hour of the day -- let alone predict them first. A dynamic combination of monitoring and incident management makes for better admins. Continue Reading
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Conference Coverage
01 Mar 2018
IBM roadmap of cloud, AI-enabled IT drives Think conference
IT operations must absorb automation, AI, machine learning and cloud trends, which result in a more data-driven, predictive and responsive department -- if everything goes right. Continue Reading
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News
16 Feb 2018
Enterprises identify 10 essential DevOps tools
Products branded with DevOps are everywhere, and the list of options grows every day, but the best DevOps tools are already well-known among enterprise IT pros. Continue Reading
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Tip
05 Feb 2018
Three ChatOps examples demonstrate DevOps efficiency
IT collaboration tools are taking center stage in DevOps shops, where they create an environment of connection -- to applications, to peer knowledge and to automation tools. Continue Reading
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Tip
31 Jan 2018
Sharpen IT effectiveness to go from cost center to business nexus
IT departments must work to keep user experience positive to avoid a perception as a resource vacuum. If users can't manipulate the app effectively, what does uptime matter? Continue Reading
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News
30 Jan 2018
IT monitoring strategy, org discipline polish Nasdaq DevOps incident response
At Nasdaq, IT monitoring unified different teams' views of infrastructure, but cultural blocking and tackling are equally important to improve incident response. Continue Reading
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Tip
17 Jan 2018
Ensure container monitoring and control via smart tooling
Don't try to stick with traditional monitoring tools when your organization matures to containers; they won't do enough. Seek out monitoring and management tools with targeted capabilities. Continue Reading
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News
08 Jan 2018
Time-series monitoring tools give high-resolution view of IT
DevOps monitoring tools based on time-series databases create a steeper learning curve than traditional monitoring software, but arm IT pros with richer data for troubleshooting. Continue Reading
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Tip
04 Jan 2018
Unleash application dependency mapping tools to combat outages
Create a detailed map of application dependencies from the CMDB and cloud resources and help prevent unexpected outages. Continue Reading
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Tip
02 Jan 2018
Embark upon ITSM asset management with systematic tagging
The journey to an organized data center begins with a single tag. Start using IT tags today to apply updates, control access and help automate management. Continue Reading
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Tip
02 Jan 2018
Evaluate ChatOps tools and bots for the right fit
ChatOps is still a niche in IT operations and DevOps shops, but organizations that have set it up love it. That means you should join the fun and give it a try. Here's what you need to know about ChatOps tools. Continue Reading
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Feature
10 Nov 2017
Enterprise shops look to AIOps for IT root cause analysis
IT ops pros look to AIOps tools to help find the smoking gun in failing IT stacks, but some call automated root cause analysis more dream than reality. Continue Reading
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Tip
18 Jul 2017
Simple steps to improve the IT incident management process
No one notices when there's a solid IT incident management response process in place, but everyone notices when there's not. Improve how you handle issues in three steps. Continue Reading
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Tip
07 Apr 2017
Let's talk about IT infrastructure and emerging technologies
Work closely with hardware specialists and engineers in the data center, as emerging compute, network and storage technologies have ramifications beyond the racks. Continue Reading
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Tip
10 Mar 2017
Shipyard floats a Docker GUI for easier container management
Deploying new Docker images is the easy part; managing and reporting on those instances is tricky. IT teams can use the Shipyard GUI to stop, start, orchestrate and manage Docker. Continue Reading
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Tip
19 Dec 2016
Agent vs. agentless: Monitoring choices for diverse IT ops needs
All management tools must run on a device, but the standards for agent and agentless monitoring vary widely. The determination is easier once you understand monitoring data needs. Continue Reading
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Tip
07 Dec 2016
Simplify your platform with IT systems management tools
So much effort goes into simply keeping an IT infrastructure up and running. Imagine what more could be accomplished once you automate some of those tasks with IT systems management tools. Continue Reading
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Tip
15 Nov 2016
Salt minions and grains facilitate deployment at scale
A tiered management setup and finely grained monitoring capabilities make SaltStack's configuration management tool worth considering. Continue Reading
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Tip
17 Oct 2016
Know how to handle IT incident management to avoid chaos
When an important application goes down, you'd better have the right IT incident management processes and procedures in place to fix it. Continue Reading
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Tip
17 Aug 2016
Patch servers the right way without wasting time
Apply these server patching best practices to save time, reduce complexity, and build an optimal schedule and toolkit. Continue Reading
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Answer
01 Aug 2016
How do I size capacity for VMware oversubscription?
What best practices and tools can I use to allocate the right resources in an oversubscribed virtualization deployment? Continue Reading
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Photo Story
01 Jul 2016
Modern open source systems management
The open source sector abounds with configuration management, monitoring and analytics, CI/CD tools and more to arm IT teams against failure in complex apps and infrastructure. Continue Reading
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Answer
26 Jan 2016
How can active-active clustering use load balancers?
Active-active clustering and cloud services enable IT workload resilience or redundancy in the enterprise. How does load balancing influence these setups? Continue Reading
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Answer
19 Jan 2016
Hardware vs. software load balancer: Which is better for an enterprise?
Can a software load balancer perform with the same capabilities as a hardware load balancer? Decide which aides enterprise the best in this hardware vs. software load balancer comparison. Continue Reading
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Answer
23 Nov 2015
What works for daily event log monitoring?
I have 80 Windows servers in the data center. What can I use for daily event log monitoring? Continue Reading
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Answer
26 Mar 2015
What's the effect of network switch buffer in a data center?
What's causing buffer? How much buffer should ideally be available in a network switch? Is there any standard available for buffer? Continue Reading