IT Operations
Top Stories
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Tip
14 Aug 2026
Prompts vs. loops: Why prompt engineering won't build your AI workforce
Execution loops move enterprise AI beyond prompt engineering, enabling agents to plan, act, verify results, recover from failures and deliver outcomes. Continue Reading
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Tip
14 Aug 2026
5 reasons hardened images are seeing a resurgence
Hardened container images reduce software supply chain risk by minimizing vulnerabilities, improving compliance, reducing toil and boosting performance. Continue Reading
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Tip
14 Aug 2026
How to reduce and eliminate technical debt
Technical debt arises from prioritizing short-term gains over long-term sustainability. A strategic approach involves discovery, prioritization and remediation to reduce its impact. Continue Reading
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News
13 Aug 2026
Fintech execs unblock AI with shadow AI detection, org shifts
C-level executives in a regulated industry strike a balance between the benefits AI can offer their businesses and the need to guard against its risks. Continue Reading
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Feature
03 Aug 2026
ITSM trends in 2026: Where to invest vs. where to wait
ITSM in 2026 is shifting toward practical AI, FinOps, ESM and XLAs, with experts urging CIOs to prioritize investments based on data maturity and business goals. Continue Reading
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News
29 Jul 2026
Dynatrace execs dish details on Bluebox autonomous AI
The new sub-venture, made available to early adopters this month, completely rethinks the software delivery lifecycle, taking humans out of the loop. Continue Reading
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News
28 Jul 2026
Stateless MCP seen as step forward for enterprise AI
Experts say the project's update this week will make it more suitable for enterprise production use, but it comes with a breaking change for existing systems. Continue Reading
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Guest Post
28 Jul 2026
Build, buy or rent: A framework for enterprise AI infrastructure
AI infrastructure decisions hinge on utilization, workload maturity, data and timelines. Most enterprises will get the best results with a hybrid approach. Continue Reading
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News
22 Jul 2026
Harness Agent DLC targets AI agent development gaps
DevSecOps for AI agents requires more than code review -- Harness beefs up behavioral and security controls and hints at a possible observability expansion. Continue Reading
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Tip
21 Jul 2026
IT infrastructure security audit for enterprises
Enterprise IT security audits assess infrastructure, access controls, cloud configurations and recovery readiness to reduce risk and support compliance. Continue Reading
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News
15 Jul 2026
Atlassian Jira Planner joins spec-driven development AI coding trend
As enterprises grapple with tokenomics, Atlassian emphasizes upfront planning to improve downstream efficiency. But optimizing AI coding costs and quality remains complex. Continue Reading
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Tip
15 Jul 2026
14 steps to implement IT automation at enterprise scale
IT organizations can't implement automation all at once. But by following proven steps, they can safely scale workflows while improving governance, efficiency and control. Continue Reading
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News
14 Jul 2026
Cribl buys CardinalOps for detection engineering, edges into SecOps
Erstwhile Splunk nemesis adds a "SIEM-like" experience, with IP and engineering from CardinalOps folded into its "Bring Your Own Agent" pitch to IT buyers. Continue Reading
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Tip
09 Jul 2026
Secure IT infrastructure: A practical guide for IT leaders
This guide explains secure IT infrastructure, its core security pillars and how IT leaders can align investments with business goals, resilience and compliance. Continue Reading
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Tip
07 Jul 2026
Top IT security challenges in modern infrastructures
Modern IT infrastructures face growing security challenges from AI-powered attacks, cloud misconfigurations, insider risks and expanding attack surfaces. Continue Reading
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Feature
02 Jul 2026
6 trends shaping IT automation in 2026 and beyond
Enterprises are expanding their use of automation in IT, where AI is changing the landscape with trends such as agentic workflows, automated decision-making and AI-driven pipelines. Continue Reading
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News
26 Jun 2026
Qualcomm, OpenAI, IBM target AI infrastructure efficiency
An acquisition, a planned chip and a new transistor design could mitigate AI's energy and cost issues, but the effects will take time to reach enterprise buyers. Continue Reading
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Feature
25 Jun 2026
How runbook automation reduces IT operational costs
More than a simple efficiency initiative, runbook automation is a strategic priority that lowers operational costs and improves operational efficiency, resilience and scalability. Continue Reading
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News
25 Jun 2026
AgenticOps for infrastructure faces a deterministic dilemma
Human-in-the-loop and static rules don't scale. LLM-as-judge might break the bank. Can AI agents become reliable and affordable enough to handle the explosion of AI infrastructure? Continue Reading
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Opinion
24 Jun 2026
HPE Discover 2026: Lessons in optimizing AI economics
HPE Discover 2026 highlighted four ways to improve AI ROI: modernize networks, control token costs, automate IT ops and reduce legacy infrastructure expenses. Continue Reading
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Video
22 Jun 2026
Digesting Dell Technologies World AI automation news
In this episode of IT Ops Query, Steven Dickens, CEO and principal analyst at HyperFrame Research, parses the AI news from Dell Tech World around agentic observability and AIOps. Continue Reading
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Video
22 Jun 2026
SEI taps IBM for agentic AI growth
In this episode of IT Ops Query, Zach Womack, CTO of SEI, discusses working with IBM to integrate agentic AI throughout SEI's operations for an 'AI-conscious' business strategy. Continue Reading
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News
18 Jun 2026
Nvidia adopts OpenBao, open source fork of HashiCorp's Vault
Nvidia's adoption is among the signs of growing interest in the OpenSSF-governed Vault alternative, amid mounting digital sovereignty worries globally. Continue Reading
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News
18 Jun 2026
HPE customers say the key to integration success is communication
Several customers at HPE Discover praised the vendor for its smooth acquisition integrations and shared their tips for navigating systems updates. Continue Reading
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Tip
18 Jun 2026
How containers enable AIOps: What IT leaders need to know
Containers help AIOps deliver faster issue detection, smarter automation and scalable IT management across complex hybrid environments. Continue Reading
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News
17 Jun 2026
AWS AI Agents hone DevSecOps chops amid GitHub troubles
The market's largest cloud infrastructure player added muscle to its agentic AI tools at an event in New York, while a coding-agent rival faced headwinds. Continue Reading
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News
16 Jun 2026
Datadog shops: AI incident management needs platform engineers
AI-driven incident management will only be as good as the human-designed platforms they run on, according to conference presenters at Datadog DASH. Continue Reading
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Feature
15 Jun 2026
Service desk automation: Benefits, examples and strategies
Service desk automation combines AI, workflows and self-service tools to reduce IT costs, improve resolution times and scale support. Continue Reading
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News
11 Jun 2026
Datadog observability breaks away from SaaS with BYOC
Datadog supports BYOC, federated logs search and third-party SIEMs, but one analyst warns vendor lock-in can take multiple forms. Continue Reading
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Opinion
10 Jun 2026
DASH 2026: Datadog goes from watching code to writing it
Bits Code turns Datadog's telemetry into pull requests, which raises an important question: Who owns the code your monitoring vendor writes? Continue Reading
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Tip
09 Jun 2026
Why policy-based automation matters for today's IT operations
IT environments are more complex than ever, and traditional automation might not be enough. IT leaders should consider policy-based automation for operational consistency, governance and incident response. Continue Reading
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News
04 Jun 2026
Cisco agentic AI security push faces enterprise trust gap
Cisco officials urged customers to "meet the Mythos moment" with new agentic defenses, but businesses' mistrust of AI cuts both ways. Continue Reading
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News
04 Jun 2026
Cisco: AI driving a 'network supercycle'
Data and latency demands for AI paired with AI agents and strict security requirements are fueling a 'network supercycle,' says Cisco's Jeetu Patel. Continue Reading
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Tip
04 Jun 2026
Self-healing IT systems: Benefits, challenges and use cases
Self-healing IT systems combine AI, automation and observability to reduce downtime, strengthen security and support scalable, resilient operations. Continue Reading
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News
03 Jun 2026
Cisco updates Webex AI portfolio
Cisco plans new Webex AI agent rollouts, along with an AI Concierge. And with AI Agent 360, enterprises have a framework for governing their AI agents. Continue Reading
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News
03 Jun 2026
Cisco's Jeetu Patel on overcoming the 'AI trust deficit'
At Cisco Live this week, Cisco's CEO and top executives explained how security teams and enterprise IT infrastructure must evolve to address the mounting cybersecurity threat from AI agents. Continue Reading
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Tip
02 Jun 2026
6 best open source workflow engines for 2026
When evaluating open source workflow engines, learn their features and strengths, then view top platforms that streamline data pipelines, roll out microservices and automate tasks. Continue Reading
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News
02 Jun 2026
Cisco Cloud Control unites AgenticOps for IT infrastructure
Cisco's control plane for AI agent-based infrastructure management marks a significant convergence of previously disparate tools, according to analysts. Continue Reading
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News
27 May 2026
IT orgs cautiously try AI agents for infrastructure as code
Enterprise IT leaders at regulated companies keep a tight leash on AI agents for infrastructure as code, but some envision a new agentic front door for developer access. Continue Reading
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Tip
27 May 2026
IT automation challenges and how to overcome them
IT automation promises faster operations and lower costs, but legacy systems, AI risks, maintenance complexity and skills gaps often prevent initiatives from scaling. Continue Reading
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Opinion
26 May 2026
Preparing for the vital but complex era of AI
AI is becoming essential, but its complexity pushes businesses to modernize legacy systems, consolidate platforms and expand AI-driven automation. Continue Reading
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Video
26 May 2026
Red Hat distinguished engineer unpacks 'The Agentic Paradox'
In this episode of IT Ops Query, Red Hat's Steve Watt explains the 'agentic paradox' and how agentic AI will change the value businesses bring and the way people think about work. Continue Reading
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Feature
21 May 2026
IT automation benefits: A strategic guide for IT leaders
IT automation is shifting toward AI-driven, agentic systems that improve efficiency, agility and security while introducing governance and risk challenges for enterprises. Continue Reading
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Tip
20 May 2026
Choosing an IT process automation platform for 2026
Enterprises that depend on large-scale IT processes must be strategic about their automation tools. Explore nine platforms to determine the best one for your organization. Continue Reading
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News
15 May 2026
Enterprises fleeing Broadcom move to OpenShift Virtualization
One company moved 100 VMs after its VMware bill shot up ninefold; converts also cited compliance, growing feature parity and expanding partner support. Continue Reading
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News
14 May 2026
IT orgs face tricky cost calculus for self-hosted AI inference
Red Hat's twofold strategy to lower AI inference costs -- self-managed hybrid infrastructure and open-weight models -- has potential, experts say, but must be proven in practice. Continue Reading
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Tip
12 May 2026
AI assistants for IT ops: Select and govern operational bots
AI assistants are transforming IT operations by improving efficiency and resolution times, but success depends on governance, validation, transparency and leadership oversight. Continue Reading
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News
12 May 2026
Red Hat AI updates target mounting cost, sovereignty worries
Red Hat furthers its hybrid cloud AI push with Model-as-a-Service and sovereignty features amid growing enterprise concerns about ROI and geopolitical risk. Continue Reading
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Conference Coverage
11 May 2026
Red Hat Summit 2026 news and conference guide
Informa TechTarget's guide to Red Hat Summit 2026 covers the latest trends, emerging technologies and information from the annual open source conference. Continue Reading
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Video
07 May 2026
Google's Agentic Data Cloud extends AI data management
In this episode of IT Ops Query, Andi Gutmans, VP and GM of Data Cloud at Google, explores announcements from Google Cloud Next '26 and what they mean for AI data management. Continue Reading
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Tip
07 May 2026
Zero trust in the IT ops stack: Securing hybrid workloads
Zero trust replaces perimeter security with identity-based access, automation and continuous monitoring in hybrid and multi-cloud environments, boosting visibility and resilience. Continue Reading
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News
06 May 2026
Atlassian MCP updates take aim at AI token usage
Atlassian's Teamwork Graph adds MCP and CLI tools to refine data exchange with third-party AI agents, an emerging factor in enterprise AI ROI. Continue Reading
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News
05 May 2026
ServiceNow reintroduces itself as an AI 'security company'
ServiceNow pulls ahead of other agent orchestrators with expanded AI security features, experts say, as enterprises proceed cautiously toward agent autonomy. Continue Reading
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Tip
05 May 2026
Scalable IT infrastructure: Balancing speed with stability
Scalable IT requires balancing innovation speed with reliability through strong architecture, visibility and governance to reduce risk, complexity and technical debt. Continue Reading
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News
05 May 2026
IBM Bob AI coding agent ships, HashiCorp AIOps previewed
IBM Bob adds a new kind of interface for IBM systems as the vendor begins integrating AI automation components from multiple acquisitions. Continue Reading
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News
04 May 2026
Bridging the gap: Legacy tools gain enterprise AI support
Getting AI to work reliably in production requires not just new tools, but integration with the legacy tools that still run critical systems of record at many large companies. Continue Reading
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Feature
30 Apr 2026
13 top IT infrastructure conferences in 2026
The IT infrastructure conference calendar is loaded with events this year. May to June and September to November are the busiest seasons. Continue Reading
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Definition
28 Apr 2026
What is DevOps? Meaning, methodology and guide
DevOps is a software development approach that brings development and IT operations teams together to deliver applications faster and more reliably. Continue Reading
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News
23 Apr 2026
Merck, Home Depot tap Gemini Enterprise for AI agent development
Blue chips will expand use of Gemini Enterprise AI agents on a revamped platform, but how far its appeal will extend beyond the Google Cloud user base remains to be seen. Continue Reading
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News
23 Apr 2026
Gemini Enterprise Agent Platform adds 'connective tissue' to Vertex AI
Gemini Enterprise expands multi-agent orchestration, data management and security features, flexing Google Cloud's infrastructure muscle. Continue Reading
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News
22 Apr 2026
New Google TPUs multiply AI infrastructure efficiency
Google's new TPUs assault AI's 'memory wall,' slash AI inference latency and lower costs, setting up its enterprise cloud services to compete on price and power efficiency. Continue Reading
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News
15 Apr 2026
Edge and physical AI poised to upend enterprise networks
Just as the enterprise is wrapping its mind around scaling AI in data centers, another seismic shift is emerging on the outskirts of corporate networks. Continue Reading
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Feature
15 Apr 2026
11 DevSecOps best practices to prioritize in 2026
DevSecOps is a strategic shift to make security a shared responsibility across the lifecycle, with best practices covering automation, compliance, collaboration and risk reduction. Continue Reading
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News
13 Apr 2026
Cisco Galileo buy reflects blurring lines in AI observability
Cisco’s Splunk folds Galileo in with its IT ops products, but AI apps and observability introduce a new layer of management that's up for grabs in enterprises.  Continue Reading
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News
10 Apr 2026
ServiceNow AI pricing change takes on enterprise ROI struggles
ServiceNow's AI features are now embedded throughout its software platform in a bid to ease enterprise adoption. Continue Reading
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Video
09 Apr 2026
Oracle's Sudha Raghavan on AI's infrastructure renaissance
In this episode of IT Ops Query, Sudha Raghavan, senior vice president at OCI, talks AI infrastructure and the innovation opportunities it creates across cloud and data center. Continue Reading
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Tip
06 Apr 2026
DevOps metrics and KPIs you should track
Effective DevOps KPIs connect delivery speed, reliability, efficiency and business outcomes. Focusing on meaningful metrics helps leaders drive decisions and continued improvement. Continue Reading
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Tip
01 Apr 2026
How IT leaders can use AI for DevOps
AI for DevOps adds intelligence to pipelines and operations, enabling predictive monitoring, faster root cause analysis and safer releases while improving reliability. Continue Reading
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News
25 Mar 2026
CNCF Ingress Nginx retirement could leave some users at risk
Some industry observers are concerned that users of the Ingress Nginx Kubernetes sub-project might not realize it's vulnerable until their environments are compromised. Continue Reading
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Tip
24 Mar 2026
The promise of SRE: Can it ease infrastructure integration?
SRE helps DevOps teams identify infrastructure issues earlier in development, but system engineers and other IT roles remain essential to ensure reliable application integration. Continue Reading
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Video
20 Mar 2026
The 'observability tax,' AI and the SaaSpocalypse
In this episode of IT Ops Query, Ari Zilka, CEO of the observability startup MyDecisive.ai, discusses the observability tax, the SaaSpocalypse and taking humans out of the loop. Continue Reading
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Feature
18 Mar 2026
DevOps roles explained: Key jobs, responsibilities and skills
More than most IT initiatives, DevOps is built around people. Involve the right professionals, and get those people primed to work in concerted ways. Continue Reading
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News
17 Mar 2026
Nvidia NemoClaw, JFrog shore up OpenClaw security
OpenClaw's viral popularity shows AI agents have arrived, according to Jensen Huang, but it's also highlighted the new application security risks they pose. Continue Reading
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News
16 Mar 2026
IT leaders share enterprise AI change management tips
An Insight Enterprises CTO, an ex-Google AI lead, and SRE leaders from Telus offer tips to enterprise IT leaders struggling to cut through AI noise and realize business value. Continue Reading
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Tip
16 Mar 2026
Building a strong DevOps culture: A guide for business leaders
An effective DevOps culture blends collaboration, shared accountability, automation and continuous learning, with leadership aligning incentives to drive better delivery outcomes. Continue Reading
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News
13 Mar 2026
NanoClaw AI agents find a home in Docker Sandboxes
The minimal, containerized alternative to the viral OpenClaw gets an added dose of isolation from Docker microVMs, as 'AI claws' proliferate. Continue Reading
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News
10 Mar 2026
Microsoft 365 E7 adds AI governance; prices draw critiques
Microsoft's Agent 365 is the vendor's answer to enterprise AI agent qualms, but a pricey tie-in for the "work-in-progress" platform with Microsoft 365 raised eyebrows this week. Continue Reading
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Tip
10 Mar 2026
Beyond automation: Using GenAI to modernize IT operations
GenAI modernizes IT operations by enabling proactive automation, faster incident resolution, smarter capacity planning and governed scaling across hybrid environments. Continue Reading
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News
05 Mar 2026
AppDev leaders eye Postman AI tools for API development
Postman's agentic automation could add efficiency and ease of use, plus specialized context and governance guardrails, as AI apps reshape API development. Continue Reading
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News
05 Mar 2026
SaaSpocalypse? Maybe not, but SaaS applications are changing
It's unlikely that SaaS is undergoing an extinction-level event, IT leaders say, but AI is disrupting software in ways that enterprises must learn to navigate effectively. Continue Reading
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Tip
04 Mar 2026
Observability's role in mitigating IT security risks
Observability expands IT security beyond traditional monitoring, enabling deeper threat detection, predictive risk insight, faster response and stronger forensics. Continue Reading
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Tip
02 Mar 2026
How proactive observability transforms IT operations
Proactive observability replaces reactive monitoring with AI-driven, full-stack visibility that predicts degradation, reduces downtime, speeds resolution and aligns IT performance. Continue Reading
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News
26 Feb 2026
ServiceNow touts AI governance for its Autonomous Workforce
As an enterprise trust gap persists for autonomous AI agents, ServiceNow pledges strong platform controls for a new set of specialist agents, beginning with the L1 service desk. Continue Reading
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News
24 Feb 2026
New Relic plans to expand AI agent observability
New Relic will update its observability tools with new agentic AI features but will stick to its domain of expertise and a partnership strategy for broader forms of IT automation. Continue Reading
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News
24 Feb 2026
Red Hat, Nvidia tighten integration with AI Factory
Red Hat and Nvidia knit together a software stack, called AI Factory, meant to get AI in enterprise production faster. Red Hat also rolled out a new AI Enterprise product bundle. Continue Reading
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Tip
24 Feb 2026
Observability vs. monitoring: What's the difference?
Although observability and monitoring are different concepts, they aren't mutually exclusive; both provide IT administrators with valuable insights on their systems. Continue Reading
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Video
20 Feb 2026
Kelsey Hightower's advice for platform engineers as AI looms
In this episode of IT Ops Query, Kelsey Hightower breaks down the current state -- and future -- of platform engineering in the AI era, plus skills development tips for IT leaders. Continue Reading
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Feature
19 Feb 2026
Top 10 DevOps trends to watch in 2026
DevOps in 2026 is evolving fast, with AI-driven automation, platform teams, smarter tools, cost-aware deployments and new skills redefining how software is built and run. Continue Reading
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Tip
17 Feb 2026
5 ways to achieve rapid IT incident resolution
Rapid IT incident resolution is a business capability driven by unified visibility, automation, clear escalation, strong documentation and business-focused prioritization. Continue Reading
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Definition
11 Feb 2026
What is observability? The ultimate guide for IT teams
Observability is a management strategy focused on keeping the most relevant, important and core issues at or near the top of an operations process flow. Continue Reading
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News
05 Feb 2026
OpenAI Frontier AI agent platform targets enterprises
HP, Intuit, Oracle, State Farm, Thermo Fisher and Uber are signed on to work with OpenAI engineers on overcoming what the vendor describes as "the capability overhang." Continue Reading
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Tip
05 Feb 2026
7 observability best practices to improve visibility, performance
Observability enables organizations to analyze data on a continuous basis and act on it quickly. Learn best practices for implementing the practice. Continue Reading
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News
04 Feb 2026
AI security worries stall enterprise production deployments
From Big Tech executives at Cisco's AI Summit this week to market research, the industry is waking up to a major hindrance in enterprise AI adoption. Continue Reading
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Video
02 Feb 2026
Atlassian Rovo AI platform grows to 3 million monthly users
In this episode of IT Ops Query, Atlassian's Jamil Valliani discusses how the company grew its Rovo AI user base by eliminating adoption barriers and meeting users where they are. Continue Reading
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Feature
30 Jan 2026
Outlook on IT infrastructure trends, challenges in 2026
In an age of AI, cyberthreats and outages, having a firm foundation for your technology is critical. Explore IT infrastructure trends and advice to keep your enterprise running. Continue Reading
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News
28 Jan 2026
Dynatrace AI agents draw on new observability integrations
Dynatrace rolls out AI agents grounded in a newly consolidated observability data back end and user interfaces, as enterprise AI ROI now hinges on context engineering. Continue Reading
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Tip
28 Jan 2026
21 tasks to automate today to streamline IT operations
Prioritize IT automation by ROI and domain to boost security and efficiency. Discover the top tasks to automate now and start seeing results. Continue Reading
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News
23 Jan 2026
DevSecOps AI agents add platform context, woo enterprises
GitLab and Harness rolled out new AI agents, drawing interest from IT organizations with platform context and pricing. Continue Reading
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Opinion
22 Jan 2026
Minding the gap between prototype and production
Five software releases targeting one problem: getting from "it works" to deployed. Continue Reading
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Feature
22 Jan 2026
Top 4 IT monitoring tools for 2026
Effective monitoring is a cornerstone of any IT environment. Examine the available tool options for IT monitoring, and compare their features, benefits and costs. Continue Reading
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Tip
20 Jan 2026
Top 8 observability tools for 2026
Observability tools can help developers and IT administrators improve the delivery, performance and customer experience of applications and avoid potential issues. Continue Reading
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News
15 Jan 2026
IBM prepares hybrid cloud twist for sovereign AI
IBM Sovereign Core proposes a control plane for AI apps that doesn't rely on any single public cloud provider, which will appeal to some large enterprises, analysts said. Continue Reading