At ChainLink Research, Ann Grackin and her team have advised hundreds of global corporations, achieving dramatic improvements in business performance through process and technology innovation. ChainLink Research leads the market in research coverage of supply chain—the links in the chain. Before ChainLink, Ms. Grackin was Managing Director of Marsh & McLennan’s Supply Chain Risk Management group. Earlier in her career she was Executive Vice President for Supply Chain Strategies at AMR Research and previously Foundation Partner at Benchmarking Partners. She spent over ten years in global manufacturing and logistics at Digital Equipment Corp (now HP). She is a popular speaker and respected writer featured in leading trade publications. Ms. Grackin is active in several supply chain and technology industry groups where she has participated or led the creation of supply chain methodologies.