For many organizations in recent years, the spotlight has been on technologies that support strong communication and collaboration between increasingly distributed employees and teams. Research by TechTarget’s Enterprise Strategy Group asked IT decision-makers around the world about their spending intentions for such technologies in 2024.
Business Applications & End-user Computing
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End users today rely on a litany of computing devices to connect them to the systems and people they need to complete their jobs from increasingly distributed locations. Recent research by TechTarget’s Enterprise Strategy Group sought to understand organizations’ investment plans for end-user computing technologies in 2024.
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This Complete Survey Results presentation focuses on the current state and maturity of contact center technology and how it is deployed, how contact center buying teams are structured, how the market convergence of UCaaS and CCaaS affects these dynamics, and the current prioritization of artificial intelligence within contact center strategies.
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This Complete Survey Results presentation focuses on 2024 IT budget expectations, technology initiatives and priorities, year-over-year spending changes (overall and by different technologies), cloud usage trends, and how digital transformation initiatives intersect with these considerations among organizations with fewer than 100 employees.
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While macroeconomic conditions have improved over the last several months, many businesses are still taking a cautious approach to spending. However, for many organizations, this is not an option when it comes to technology investments that underpin digital transformation efforts and increasingly serve as competitive differentiators.
To learn more about these trends, download the free infographic, 2024 Technology Spending Intentions Survey.
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Whether using traditional PCs or laptops, workstations, Macs, Chromebooks, or virtual desktops and applications, the endpoint device is the first link in the chain that connects a user to their work. In today’s typical corporate environment, IT organizations are tasked with supporting multiple endpoint devices per user across a range of hardware form factors and operating systems. Each device or OS type requires additional considerations for purchasing, deployment, management, and security. Acquisition, deployment, and ongoing management efforts are affected by this sprawl, with models often including thin clients, BYOD programs, unmanaged (zero-trust) devices, and corporate-managed devices.
To gain further insight into these trends and understand how organizations are evolving their traditional endpoint strategies by incorporating new and alternative approaches, TechTarget’s Enterprise Strategy Group surveyed 354 IT professionals at organizations in North America (US and Canada) involved with their organization’s endpoint device purchasing, technology, and processes.
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While macroeconomic conditions have improved over the last several months, many businesses are still taking a cautious approach to spending. However, for many organizations, this is not an option when it comes to technology investments that underpin digital transformation efforts and increasingly serve as competitive differentiators. With this in mind, TechTarget’s Enterprise Strategy Group surveyed 938 senior IT and business decision-makers to ascertain IT budget outlooks for 2024, both overall and for specific technologies, and to determine the key business and technology priorities driving these spending plans. Survey respondents were employed at midmarket (100 to 999 employees) and enterprise-class (1,000 employees or more) organizations in North America, EMEA, APAC, and Latin America. All respondents were personally responsible for or familiar with their organization’s 2023 IT spending, as well as their 2024 IT budget and spending plans at either an entire organization level or a business unit/division/branch level.
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This Complete Survey Results presentation focuses on the state of endpoint device preferences and priorities as well as how organizations are evolving their traditional endpoint strategies by incorporating new and alternative approaches.
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This Complete Survey Results presentation focuses on 2024 IT budget expectations, technology initiatives and priorities, year-over-year spending changes (overall and by different technologies), cloud usage trends, and how digital transformation initiatives intersect with these considerations.
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TechTarget and Enterprise Strategy Group ran a global survey examining where buyers source information throughout their purchase journey. New this year! Buyer perceptions on AI-generated content.
This report focuses on responses from 600+ global technology buyers in across IT management and senior business roles.
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Organizations are excited by the promise of AI, but they frequently find themselves lacking the in-house expertise and resources needed to fully harness AI’s potential. Recent research by TechTarget’s Enterprise Strategy Group revealed some interesting findings when it comes to what these organizations expect from AI vendors and the broader AI partner ecosystem.
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TechTarget and Enterprise Strategy Group ran a global survey examining where buyers source information throughout their purchase journey. New this year! Buyer perceptions on AI-generated content.
This report focuses on responses from 343 North American technology buyers in across IT management and senior business roles.
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If you are not yet a Subscription Client but would like to learn more about accessing this report, please contact us.