The global pandemic significantly impacted organizations last year in many different ways. The biggest was undoubtedly the swift transition to work-from-home programs and the need to stand up technology to enable this shift. As a result, many organizations reported that these efforts had dramatically accelerated their company’s digital transformation efforts. ESG research validates this acceleration and highlights that some of the top goals of organizations’ digital transformation initiatives are to drive greater operational efficiencies and deliver differentiated customer experiences. Therefore, it shouldn’t be a surprise that technology vendors are also accelerating their efforts to deliver solutions to enable greater operational efficiency to address the increasing complexity arising from a highly distributed IT environment. A great example of this vendor transformation can be seen in the steps taken by Juniper Networks.