Business intelligence management
Emerging concepts such as operational, self-service and collaborative BI are driving modern business intelligence strategy. With so much complexity, project management can determine the success or failure of business intelligence initiatives. Learn about the key aspects of business intelligence process management, with advice on managing BI teams and selecting vendors.
Top Stories
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News
08 Jul 2025
Knime updates framework for agentic AI development
The open source analytics vendor is keeping up with competitors by providing features aimed at enabling users to create cutting-edge applications capable of autonomous action. Continue Reading
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News
02 Jul 2025
Qlik adds trust score to aid data prep for AI development
By measuring dimensions such as diversity and timeliness, the vendor's new tool helps users understand if their data is properly prepared to inform advanced applications. Continue Reading
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Feature
01 Jul 2025
Agents, semantic layers among top data, analytics trends
The top 10 predictions for the next few years are all influenced by the increasing deployment of AI to help make business decisions and take action. Continue Reading
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News
06 Jun 2025
More reasoning, interoperability key to future of agentic AI
As agents evolve from hype to reality, research and industry must collaborate to improve agents' recall and ability to work together so that they can realize their full potential. Continue Reading
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News
15 May 2025
Qlik evolves to keep up with latest AI, analytics trends
The longtime BI vendor continues to expand beyond its historical base to keep current with what's happening in GenAI and agentic development, analytics, and data management. Continue Reading
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Definition
15 May 2025
What is systems thinking?
Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems. Continue Reading
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Tip
14 May 2025
4 types of simulation models used in data analytics
Combining different types of simulation models with predictive analytics enables organizations to forecast events and improve the accuracy of data-driven decisions. Continue Reading
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News
07 May 2025
SAS update targets responsible agentic AI development
The longtime independent analytics vendor's latest Viya platform update includes Intelligent Decisioning, a set of governance-infused capabilities for developing agents. Continue Reading
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Definition
05 May 2025
What is data transformation? Definition, types and benefits
Data transformation is the process of converting data from one format -- such as a database file, Extensible Markup Language (XML) document or Excel spreadsheet -- into another format. Continue Reading
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News
24 Apr 2025
Yellowfin joins GenAI fray, launches new NLQ capabilities
The longtime BI vendor is the latest to add generative AI-powered natural language query capabilities aimed at enabling more users within organizations to use complex capabilities. Continue Reading
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Answer
17 Apr 2025
Why are loyalty programs important?
Loyalty programs can help organizations retain their most valuable customers with special offers. They can also gather useful marketing data, increase referrals and more. Continue Reading
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News
15 Apr 2025
Tableau enters the agentic AI era with the launch of Next
The new platform features agents addressing needs such as data preparation and natural language-based analysis, and includes a semantic layer that targets relevancy and accuracy. Continue Reading
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Opinion
27 Mar 2025
The importance of data products
Treating data as a product enables organizations to turn raw information into actionable insights through intentional design, cultural alignment and AI-ready architecture. Continue Reading
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News
20 Mar 2025
Domo unveils agentic AI toolkit to simplify development
Agent Catalyst provides users with a four-step process for developing agentic applications, including selecting an LLM and connecting it to relevant proprietary data. Continue Reading
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Tip
20 Mar 2025
What is a fully integrated cloud-based data analytics platform?
Fully integrated cloud-based data analytics platforms offer a comprehensive, scalable and secure approach to managing the entire data analytics process. Continue Reading
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Tip
19 Mar 2025
What are the pros and cons of a CRM platform?
CRM platforms can improve CX, but they often require significant investment. CX leaders should understand the pros and cons of these platforms before purchasing. Continue Reading
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Definition
14 Mar 2025
What is unstructured data?
Unstructured data is information, in many different forms, that doesn't follow conventional data models, making it difficult to store and manage in a mainstream relational database. Continue Reading
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Feature
04 Mar 2025
7 data storytelling examples: How to turn data into stories
Various techniques can be used to tell data stories. Here are seven examples of data storytelling approaches implemented by practitioners to create effective stories. Continue Reading
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News
06 Feb 2025
Super Bowl teams show analytics gaining ground in NFL
As data-driven decision-making gains ground in pro football, both the Eagles and Chiefs have gained advantages from using advanced statistical analysis. Continue Reading
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News
04 Feb 2025
MicroStrategy adds personalization to GenAI-powered bot
The longtime independent analytics vendor's latest update aims to provide users with a more tailored query and response experience to reach more contextually relevant responses. Continue Reading
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Feature
31 Jan 2025
Domo platform a difference-maker for check guarantee vendor
Ingo Money succeeded with the analytics specialist's suite after years of struggling to gain insights from spreadsheets and a failed attempt to modernize with another BI vendor. Continue Reading
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Definition
24 Jan 2025
What is an analytics database (analytical database)?
An analytics database, also called an analytical database, is a read-only system that stores historical data on business metrics such as sales performance and inventory levels. Continue Reading
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News
15 Jan 2025
ThoughtSpot adds data preparation with Analyst Studio launch
Long focused largely on analytics, the vendor's new data preparation environment marks a foray into data management so users can ready data for informing AI and BI tools. Continue Reading
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News
14 Jan 2025
Qlik's Upsolver acquisition ups streaming, Iceberg support
With Iceberg a popular foundation for data lakehouses and streaming data key to AI development, the vendor's latest acquisition aims to address growing AI needs for customers. Continue Reading
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Feature
09 Jan 2025
Top 12 business process management certifications for 2025
These certifications and courses can help you gain the specialized knowledge you need to bolster your credentials and marketability as a BPM professional. Continue Reading
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Podcast
08 Jan 2025
Reshaping UX with behavioral data and AI
Companies are using AI to strengthen insights from behavioral data, transforming how they understand and respond to customer interactions. Continue Reading
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News
02 Jan 2025
New Alteryx CEO sees platform as the canvas for AI prep
Following a time of tumult that included going private, the vendor's new leader aims to spur growth by making its platform a pivotal part of the AI development process. Continue Reading
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Definition
30 Dec 2024
What is a balanced scorecard and how does the methodology work?
The balanced scorecard is a management system aimed at translating an organization's strategic goals into a set of organizational performance objectives that, in turn, are measured, monitored, and changed, if necessary, to ensure that organizational goals are met. Continue Reading
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Feature
26 Dec 2024
Improve data visualizations, become a better storyteller
Visualizations that make sense and are important to your audience's goals help you tell better stories with data. Color, layout and the type of data you display play a role. Continue Reading
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Feature
23 Dec 2024
6 trends that shaped data management, analytics in 2024
The transformation of data platforms into AI development platforms and the rise of agentic AI were the top developments in data management and business intelligence. Continue Reading
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Definition
16 Dec 2024
What is business intelligence (BI)? A detailed guide
Business intelligence, or BI, is a technology-driven data analysis process that helps an organization's executives, managers and workers make informed business decisions. Continue Reading
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Feature
16 Dec 2024
20 top business intelligence tools to know about in 2025
To help you find the right BI software for your analytics needs, here's a look at 20 top tools and the key features that differentiate them from other technologies. Continue Reading
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Definition
11 Dec 2024
What is days sales outstanding (DSO)?
Days sales outstanding (DSO) measures the average time it takes a business to collect payments after a sale. Continue Reading
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Feature
09 Dec 2024
Top 7 data preparation challenges and how to overcome them
Data preparation is a crucial but complex part of analytics applications. Don't let seven common challenges send your data prep processes off track. Continue Reading
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News
09 Dec 2024
Alteryx names new CEO amid ongoing change
A year after getting acquired by private equity firms amid declining revenue growth and a slow transition to the cloud, the longtime data management vendor has a new leader. Continue Reading
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Tip
06 Dec 2024
Top 12 business intelligence challenges to manage
BI teams face various technical and project management challenges on deployments. Here are the top BI challenges, with advice on how to address them. Continue Reading
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News
05 Dec 2024
New Qlik integrations ready data for AI development
The longtime analytics and data management vendor's new integrations are designed to enable customers to ingest and prepare data for GenAI. Continue Reading
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Feature
27 Nov 2024
9 examples of business intelligence use cases for companies
BI tools and applications can help improve decision-making, strategic planning and other business functions. Here's a look at nine top BI use cases for organizations. Continue Reading
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Feature
25 Nov 2024
What is a business intelligence analyst and what do they do?
Business intelligence analysts are key members of BI teams. Here's a look at the job, the skills it requires, salary levels and how the role of a BI analyst is evolving. Continue Reading
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Definition
22 Nov 2024
What is an information system (IS)?
An information system (IS) is an interconnected set of components used to collect, store, process and transmit data and digital information. Continue Reading
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Feature
21 Nov 2024
Business intelligence reporting: What it is, how it works
BI reporting presents data in various formats so employees can interpret and act on that information in a timely manner without relying on a data analyst. But challenges exist. Continue Reading
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News
19 Nov 2024
With new Fabric features, Microsoft aims at AI development
New data management and analytics suite features include databases and a data catalog to enable enterprises to develop and operationalize advanced applications. Continue Reading
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Tip
15 Nov 2024
How to implement a business intelligence project in 7 steps
The BI implementation process involves a series of steps that organizations need to take to ensure projects are completed successfully and meet business goals. Continue Reading
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Feature
15 Nov 2024
Big data analytics and business intelligence: A comparison
BI and big data analytics support different types of analytics applications and using them in complementary ways enables a comprehensive data analysis strategy. Continue Reading
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Tip
15 Nov 2024
How to build an effective business intelligence strategy
Explore the eight steps organizations need to develop and implement a successful business intelligence strategy, as well as some of the challenges staff can encounter. Continue Reading
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Feature
13 Nov 2024
The future of business intelligence: 10 top trends in 2025
Various trends are affecting the current state of BI initiatives and their future direction. Here are 10 key ones that corporate leaders and BI teams should be aware of. Continue Reading
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News
13 Nov 2024
ThoughtSpot AI agent Spotter enables conversational BI
The analytics vendor's new tool not only enables users to converse with data using natural language, but also has contextual awareness and autonomously makes suggestions. Continue Reading
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News
12 Nov 2024
SAS acquires synthetic data generator to aid AI development
The longtime analytics vendor plans to fold the intellectual property of Hazy into its existing synthetic data generation capabilities to help customers safely build AI tools. Continue Reading
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News
08 Nov 2024
Google's Looker taking an agentic approach to generative AI
The analytics vendor aims to help customers develop agents, built on a foundation of trusted data, that enable deep analysis and relieve users of time-consuming tasks. Continue Reading
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Definition
07 Nov 2024
What is mindshare (share of mind)?
Mindshare, also known as share of mind, is an approach to marketing that involves attempting to make a company, brand or product the first one that comes to mind when a customer thinks of a particular market. Continue Reading
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Feature
07 Nov 2024
AI in business intelligence: Uses, benefits and challenges
AI tools are becoming a key part of BI systems, both to add new analytics capabilities and simplify tasks. Here's what you need to know about using AI in the BI process. Continue Reading
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Tip
05 Nov 2024
10 top benefits of business intelligence for companies
By using BI tools to analyze data and drive better business decisions, organizations can improve their operations and gain the benefits and advantages outlined here. Continue Reading
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Tip
05 Nov 2024
Traditional BI vs. self-service BI: Differences and uses
Traditional and self-service business intelligence are different approaches to BI initiatives. Here's what you need to know to decide which is right for your BI needs. Continue Reading
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Definition
31 Oct 2024
What is augmented analytics?
Augmented analytics is the use of machine learning (ML) and natural language processing (NLP) to enhance data analytics, data sharing and business intelligence. Continue Reading
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Feature
24 Oct 2024
Essential business intelligence skills for BI analysts
Business intelligence analysts need various skills to succeed in the job. Here are nine key skills plus info on the responsibilities of BI analysts and current salaries. Continue Reading
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Definition
24 Oct 2024
What is a business intelligence dashboard (BI dashboard)?
A business intelligence dashboard, or BI dashboard, is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. Continue Reading
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News
18 Oct 2024
Amplitude adds A/B testing tool to analytics suite
Both the vendor's new feature as well as its recent acquisition of Command AI aim to make it easier for business users to work with its tools without requiring expert help. Continue Reading
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Definition
17 Oct 2024
What is real-time business intelligence (RTBI)?
Real-time business intelligence (RTBI) combines data analytics and various data processing tools to enable access to the most relevant, up-to-the-minute data and visualizations. Continue Reading
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Definition
10 Oct 2024
What is the risk-reward ratio?
The risk-reward ratio, also known as a risk-return ratio, is a mathematical calculation investors use to measure the expected gains of a given investment against the risk of loss. Continue Reading
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Definition
03 Oct 2024
What is self-service business intelligence (self-service BI)?
Self-service business intelligence (BI) is an approach to data analytics that enables nontechnical business users to access and explore data sets. Continue Reading
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News
01 Oct 2024
MicroStrategy update aims to improve generative AI accuracy
The longtime analytics vendor's latest release addresses the accuracy of artificial intelligence outputs and includes an integration that enables users to query bots within Teams. Continue Reading
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News
26 Sep 2024
ThoughtSpot taps Salesforce exec Karkhanis to be new CEO
As analytics enters a new era dominated by GenAI, the vendor has named former Salesforce Sales Cloud and Einstein Analytics leader Ketan Karkhanis its new chief executive officer. Continue Reading
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Definition
24 Sep 2024
What is a customer effort score (CES)?
Customer effort score (CES) is a system for evaluating how much effort is required on the part of a customer to achieve satisfaction in their experience with a company. Continue Reading
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Definition
18 Sep 2024
What is corporate performance management (CPM)?
Corporate performance management (CPM) encompasses the processes and methodologies used to align an organization's strategies and goals to its plans and actions as a business. Continue Reading
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News
17 Sep 2024
Teradata ClearScape Analytics update targets ROI on AI, ML
The vendor's latest platform update adds features such as a PySpark conversion tool and AutoML aimed at helping customers improve returns on their investments in AI and ML models. Continue Reading
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News
17 Sep 2024
Confluent platform update targets developer choice, security
The vendor's latest follows its recent acquisition of WarpStream and adds new security features, along with support for the Table API to provide new options for Apache Flink users. Continue Reading
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Definition
16 Sep 2024
What is actionable intelligence?
Actionable intelligence is information that can be immediately used or acted upon, either tactically in direct response to an evolving situation, or strategically as the result of data analytics or some other assessment. Continue Reading
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News
13 Sep 2024
Tableau Einstein is a new BI platform with AI at its core
The new platform marks an evolution for the longtime analytics vendor, making AI the focus with capabilities such as agent-based insight generation and real-time analysis. Continue Reading
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News
12 Sep 2024
Zoho Analytics update adds GenAI tools, data science studio
New capabilities for the vendor's GenAI assistant include insight generation, while a studio for data science and machine learning enables various personae to do predictive BI. Continue Reading
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Tip
11 Sep 2024
13 steps to achieve AI implementation in your business
AI technologies can enable and support essential business functions. But organizations must have a solid foundation in place to bring value to their business strategy and planning. Continue Reading
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News
10 Sep 2024
Qlik AutoML update targets trust with visibility, simplicity
The vendor added new features that simplify developing and deploying machine learning models as well as provide greater visibility into performance to ensure trustworthy outputs. Continue Reading
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Definition
04 Sep 2024
What is ad hoc analysis?
Ad hoc analysis is a business intelligence (BI) process designed to answer a specific business question by using company data from various sources. Continue Reading
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Definition
04 Sep 2024
What is business intelligence architecture (BI architecture)?
A business intelligence architecture is a framework for the various technologies an organization deploys to run business intelligence and analytics applications. Continue Reading
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Feature
03 Sep 2024
GenAI demands greater emphasis on data quality
As GenAI explodes and enables enterprise decision-making at previously unseen speed and scale, accurate information to train models and applications becomes increasingly important. Continue Reading
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Definition
28 Aug 2024
What is data monetization?
Data monetization is the process of measuring the economic benefit of corporate data. Continue Reading
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News
26 Aug 2024
GenAI evolving, remains dominant data and analytics trend
As enterprise use of generative AI evolves from theory to practice, it remains the dominant development focus, with governance and real-time streaming playing complementary roles. Continue Reading
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Definition
05 Aug 2024
What is a 360-degree customer view?
The 360-degree customer view is a comprehensive approach to understanding customers by compiling their individual data from various touchpoints into a single view. Continue Reading
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News
01 Aug 2024
New features make Google's Spanner a database for AI
The introduction of graph processing, vector search and full-text search optimize Spanner for developing and managing modern applications and models, including GenAI. Continue Reading
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News
01 Aug 2024
Google Cloud's BigQuery gets AI injection, Looker to follow
The tech giant's latest analytics and data management moves include the general availability of Gemini in BigQuery and the imminent availability of Gemini in Looker. Continue Reading
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Definition
26 Jul 2024
What is a key performance indicator (KPI)? Strategy and guide
Key performance indicators (KPIs) are quantifiable business metrics that corporate executives, managers and other stakeholders use to track and analyze factors deemed crucial to meeting the organization's stated objectives. Continue Reading
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Definition
25 Jul 2024
What are data silos and what problems do they cause?
A data silo is a repository of data that's controlled by one department or business unit and isolated from the rest of an organization, much like grass and grain in a farm silo are closed off from outside elements. Continue Reading
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News
24 Jul 2024
Knime adds new AI governance measures to analytics suite
The vendor's latest update adds connectivity to AI providers to enable GenAI development as well as governance features to address the growing use of GenAI and its inherent risks. Continue Reading
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Tip
17 Jul 2024
Understand the BI lifecycle to build an effective architecture
Following and understanding the five steps of the business intelligence lifecycle is the foundation of a successful and effective BI architecture. Continue Reading
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News
16 Jul 2024
Teradata integrates with DataRobot to aid AI development
The partnership provides the data management and analytics vendor's users with more choice so that they can develop advanced models and applications with their preferred tools. Continue Reading
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News
15 Jul 2024
AI readiness requires buy-in, technology and good governance
With interest in natural language processing, predictive analytics and other augmented intelligence rises, more than tooling is needed for enterprises to properly prepare. Continue Reading
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News
12 Jul 2024
Tableau launches generative AI assistant, updates platform
The longtime analytics vendor made a Copilot for data preparation generally available with similar tools for data cataloging and dashboard development and analysis expected soon. Continue Reading
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Feature
01 Jul 2024
9 types of bias in data analysis and how to avoid them
Analytics can exhibit biases that affect the bottom line or incite social outrage through discrimination. It's important to address those biases before problems arise. Continue Reading
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Definition
28 Jun 2024
data literacy
Data literacy is the ability to derive meaningful information from data, just as literacy in general is the ability to derive information from the written word. Continue Reading
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News
27 Jun 2024
MicroStrategy's latest delivers embedded AI-powered insights
The longtime independent analytics vendor's new platform update combines embedded BI with generative AI to deliver AI-powered insights to users within the flow of their work. Continue Reading
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Opinion
27 Jun 2024
Databricks bids to marry AI and BI
At its recent Data+AI Summit, data platform provider Databricks introduced a product that might be a harbinger of a new wave of AI-backed Business Intelligence Continue Reading
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News
25 Jun 2024
Sisense adds embeddable chatbot to generative AI toolkit
The embedded BI specialist introduced Analytics Chatbot, a tool that enables natural language interactions with data, and a feature that lets users easily create summaries. Continue Reading
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Definition
18 Jun 2024
standard operating procedure (SOP)
A standard operating procedure is a set of step-by-step instructions for performing a routine activity. Continue Reading
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Definition
18 Jun 2024
clinical data analyst
A clinical data analyst -- also referred to as a 'healthcare data analyst' -- is a healthcare information professional who verifies the validity of scientific experiments and data gathered from research. Continue Reading
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Feature
06 Jun 2024
Qlik meets user needs with realistic approach to generative AI
With trusted data as a foundation, the longtime analytics and data integration vendor has been pragmatic in its creation of an environment that enables generative AI development. Continue Reading
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News
04 Jun 2024
Qlik unveils GenAI assistant, tools to build trusted AI
The longtime analytics vendor's latest new features include data integration capabilities targeting data quality and a GenAI assistant that includes data lineage capabilities. Continue Reading
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News
31 May 2024
Trusted data key for Qlik as it develops foundation for AI
The analytics and data integration vendor is focused on providing users with a foundation of trusted data as it develops an ecosystem for developing next-generation applications. Continue Reading
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News
22 May 2024
Microsoft Fabric gets new generative AI tech, more openness
As the tech giant builds out its unified platform for data management and analytics, new tools address ease-of-use with AI and data unification with integrations. Continue Reading
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News
17 May 2024
Differentiation key as Sigma Computing raises $200M
The vendor's attempt to broaden BI use within organizations with a no-code spreadsheet interface helps its tools feel familiar while enabling deep data exploration. Continue Reading
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News
15 May 2024
Alteryx unveils AI assistant aimed at improving efficiency
The GenAI assistant, now in preview, aims to provide the data management vendor's users with best practices and other assistance as they develop analytics workflows in Designer. Continue Reading
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Definition
10 May 2024
operational efficiency
Operational efficiency refers to an organization's ability to reduce waste of time, effort and material while still producing a high-quality service or product. Continue Reading
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News
30 Apr 2024
MicroStrategy targets trusted AI with latest platform update
The vendor's platform now includes capabilities aimed at helping customers trust NLP responses, as well as automate workflows from dashboards and third-party applications. Continue Reading
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News
30 Apr 2024
Tableau adds generative AI tools, tightens Databricks bond
The analytics vendor's new features include a tool that enables customers to explore metrics using natural language as well as connectors that improve its link to Databricks. Continue Reading