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March 2018, Vol. 2, No. 2

It's time to relinquish control over operating system updates

My 2 1/2-year-old daughter loves the song "Let It Go" from the movie Frozen. Desktop and mobile administrators better get used to singing a similar tune. For most of IT's history, admins had nearly total control over when, why and how they updated their organizations' operating systems. Vendor-related factors such as end-of-support deadlines occasionally forced their hands, but for the most part, IT was in the driver's seat with operating system updates. That's no longer the case. Operating system vendors and device manufacturers push out updates and patches, and there's not a lot IT can do about it. This issue is most prevalent on smartphones and tablets, but Windows 10 has brought it to the desktop as well. Apple iOS and Google Android, the two major mobile operating systems, take approaches that are very different yet equally frustrating for IT. When there's a new iOS version, Apple makes it available to all supported devices -- typically the past several models of iPhone and iPad. Users receive a notification and can decide ...

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