CIO Strategy
Top Stories
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Feature
13 Oct 2026
What CIOs should know about corporate heat pledges
Climate risk advisor Mark Trexler explains why heat pledges can fall short and urges businesses to embed climate risk into long-term strategy and planning. Continue Reading
By- Rosa Heaton, Content Manager
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News
13 Oct 2026
Workday expands agentic AI automation for HR teams
Workday introduced AI agents for HR and finance workflows and previewed tools for workforce planning as enterprises look to automate administrative work. Continue Reading
By- Don Fluckinger, Senior News Writer
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News
02 Feb 2022
Federal data privacy law efforts fizzle
As Congress shifts to antitrust enforcement, the momentum behind creating a federal data privacy law is waning. The states, meanwhile, are adopting privacy laws. Continue Reading
By- Makenzie Holland, Senior News Writer
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Tip
31 Jan 2022
Top 3 ways to overcome automation barriers
Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts. Continue Reading
By- John Burke, Nemertes Research
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Feature
31 Jan 2022
Top strategies and tools to prevent employee isolation
Feelings of isolation and loneliness are growing as employees continue to work from home. Learn strategies and tools that HR and business leaders can use to help. Continue Reading
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News
31 Jan 2022
Ukraine tech firms stay calm but ready for Russia conflict
Ukrainian software company MobiDev is ready should the Russia conflict worsen. Nearly 70% of MobiDev's clients are U.S. companies. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
28 Jan 2022
Accenture, Celonis partner in process mining technology
The strategic relationship aims to speed up process improvement, embedding Celonis' technology in Accenture offerings such as MyConcerto and SynOps; other IT channel news. Continue Reading
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Feature
28 Jan 2022
CIOs: Nominate your IT services partners for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021. Continue Reading
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Tip
26 Jan 2022
Learn 4 key types of enterprise automation technologies
Low-code, iPaaS, declarative automation and traditional scripting are all important methods of automating business processes. Learn how each can help. Continue Reading
By- John Burke, Nemertes Research
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News
21 Jan 2022
Senate antitrust legislation targeting big tech advances
Antitrust legislation targeting the business operations of companies like Apple and Google has advanced to the Senate floor, raising applause and concern. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
21 Jan 2022
Gartner: Global IT services market to grow 7.9%
Market research firm suggests MSPs and consultants will find the fastest-growing opportunities at the low and high ends of the $1.3 trillion market; other IT channel news. Continue Reading
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Tip
21 Jan 2022
Digital twinning use cases strengthen with AR, VR
More business leaders are realizing that digital twinning plus augmented reality and virtual reality helps them advance their digital transformation efforts. Take a look at how. Continue Reading
By- Johna Till Johnson, Nemertes Research
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Feature
21 Jan 2022
New book explores business benefits of immersive technology
Immersive technologies will transform business, with weighty consequences for the global economy. Learn what extended reality can do in this book excerpt by PwC's XR chief. Continue Reading
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News
20 Jan 2022
IT spending trends point to CIO innovation
Gartner's global forecast calls for a resumption of longer-term technology projects in 2022, with hyperautomation and AI on the anticipated IT agenda. Continue Reading
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News
18 Jan 2022
FTC, DOJ seek public input on merger guidelines
The FTC and DOJ want public input on the government's merger guidelines, used to challenge potentially anticompetitive mergers. The agencies believe the rules are out of date and ineffective. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
13 Jan 2022
EU closes in on regulating big tech with Digital Markets Act
While there are some areas the EU's Digital Markets Act gets right, Boston University professor Marshall Van Alstyne said it's still a work in progress. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
13 Jan 2022
Partners launch managed cloud services to spark uptake
Ensono, SADA and NWN Carousel target mainframe modernization, Google Cloud adoption and cloud-based unified communications, respectively; other IT channel news. Continue Reading
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Opinion
12 Jan 2022
Digitally mature companies drive innovation, IT spend
CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment. Continue Reading
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News
10 Jan 2022
Courts need to rethink enforcement of U.S. antitrust laws
Lawmakers and regulators are taking multiple approaches to reforming antitrust laws, including lawsuits against tech giants and antitrust reform bills. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
06 Jan 2022
CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way. Continue Reading
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Feature
28 Dec 2021
Top technology trends come down to CIO strategy in 2022
Rather than feel the wave of top tech trends of 2022 wash over them, CIOs should focus on business goals to guide their emerging tech strategy. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
23 Dec 2021
5 keys to IT talent development in a hybrid work model
With the tech talent shortage in full force, IT talent development is critical for every organization. Learn the essentials of doing it right. Continue Reading
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Tip
23 Dec 2021
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully. Continue Reading
By- John Burke, Nemertes Research
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News
10 Dec 2021
Head of Instagram faces Senate committee grilling
U.S. Senators are calling for greater regulation of tech companies and social media platforms like Instagram. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
10 Dec 2021
Amazon's harms to small businesses get Senate airing
Amazon's business practices are facing scrutiny not just in the U.S., but also around the globe. Amazon was hit with a record $1.28 billion antitrust fine this week. Continue Reading
By- Makenzie Holland, Senior News Writer
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Tip
09 Dec 2021
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership. Continue Reading
By- John Burke, Nemertes Research
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News
08 Dec 2021
White House wants more antitrust enforcement focus on labor
Special Assistant to the President Tim Wu highlighted merger review as a key focus area for the DOJ and FTC as the agencies assess competition in labor markets. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
06 Dec 2021
Agility and resiliency vital to digital-first business models
For enterprises transforming their business models, ServiceNow's Yoav Boaz explains how Disney and Peloton reinvented themselves and thrived during the COVID-19 pandemic. Continue Reading
By- Sabrina Polin, Managing Editor
- Ron Karjian, Industry Editor
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News
03 Dec 2021
Legal experts back Section 230 reform
Section 230 reform and addressing the liability protections afforded large tech companies is a divisive debate that has yet to result in bipartisan bills. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
24 Nov 2021
Hyperautomation technology speeds digital transformation
To businesses plotting a digital transformation course, ServiceNow's Yoav Boaz says hyperautomation is instrumental in consolidating siloed processes and smoothing workflows. Continue Reading
By- Sabrina Polin, Managing Editor
- Ron Karjian, Industry Editor
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News
23 Nov 2021
Planning key to navigating a U.S. government shutdown
Federal contractors and IT vendors should brush up on plans to navigate a government shutdown as a Dec. 3 funding deadline approaches. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
23 Nov 2021
Top 10 edge computing use cases and examples
The move to edge computing will increase over the next few years. Here, we list the areas where it's proving to deliver high value. Continue Reading
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News
22 Nov 2021
DOD invites Google, Oracle to bid on JWCC cloud contract
Google has been invited to bid on the Department of Defense's Joint Warfighter Cloud Capability multi-vendor contract. One analyst says Google is well set up to be a contender. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
22 Nov 2021
6 steps to create a CIO-CEO strategic partnership
The pandemic pushed CIOs to the head of the C-suite table. Here's how they can keep that respect and power and create true partnership with their CEO. Continue Reading
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Feature
22 Nov 2021
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading
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News
19 Nov 2021
US-China commission recommends business transparency
The U.S. China commission recommended that businesses be transparent about their Chinese operations as both companies and Congress face tough policy and regulatory hurdles. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
19 Nov 2021
U.S. infrastructure bill aims to close the digital divide
The U.S. infrastructure bill intends to close the digital divide with $65 billion in new spending. But it may still leave the U.S. behind China and Europe in high-speed internet access. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
16 Nov 2021
7 steps to a successful digital transformation journey
ServiceNow's Yoav Boaz defines evolutionary vs. revolutionary approaches to business modeling and proposes a step-by-step digital transformation roadmap for businesses to follow. Continue Reading
By- Sabrina Polin, Managing Editor
- Ron Karjian, Industry Editor
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Guest Post
15 Nov 2021
Business capabilities must define transformation efforts
Moving toward business and digital transformation depends on a clear understanding of business capabilities and how they should function in the future. Continue Reading
By- Dan Morris and Keith Leust, My Career Transformation
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News
12 Nov 2021
Antitrust reform is uncertain despite bipartisan support
Strong bipartisan support for antitrust reform has resulted in the introduction of numerous antitrust reform bills that may face a tough road toward being enacted into law. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
11 Nov 2021
Why the CIO-CFO relationship is key to digital success
CIOs and CFOs haven't always gotten along. But with digital transformations now dominating budgets, business success depends on their ability to work together. Continue Reading
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Definition
09 Nov 2021
LOB (line of business)
An LOB (line-of-business) application is one of the set of critical computer applications that are vital to running an enterprise, such as accounting, supply chain management, and resource planning applications. Continue Reading
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Feature
08 Nov 2021
C-suites need to prioritize sustainability, climate change plans
Government regulations are one driving force behind business sustainability and climate change efforts. Following the UN COP26, businesses should be prepared for more regulation. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
05 Nov 2021
EU's Digital Markets Act could affect US job growth
Experts argue that the European Commission's Digital Markets Act, which aims to curb the influence of powerful tech giants, might have unintended consequences. Continue Reading
By- Makenzie Holland, Senior News Writer
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Definition
05 Nov 2021
Superdome
Superdome is a high-end 64-bit, Hewlett Packard Enterprise (HPE) PA-8600 processor-based UNIX server designed for e-commerce customers using very large databases. Continue Reading
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News
05 Nov 2021
Co-innovation shakes up partner-client relationships
The emerging partnering approach creates closer ties between clients and service providers, but also has implications for risks and rewards; other IT channel news. Continue Reading
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Tip
01 Nov 2021
Overlooked relationships CIOs should build within the C-suite
To lead transformation and meet business goals, CIOs must work with other C-level executives. With an ever-expanding C-suite, the possibilities for collaboration are endless. Continue Reading
By- John Burke, Nemertes Research
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News
29 Oct 2021
For big tech regulation, one-size-fits-all won't work
Economist Carl Shapiro said to get big tech regulation right, Congress can't lump Google, Apple, Amazon and Facebook into the same category. Continue Reading
By- Makenzie Holland, Senior News Writer
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Definition
29 Oct 2021
gap analysis
A gap analysis is a method of assessing the performance of a business unit to determine whether business requirements or objectives are being met and, if not, what steps should be taken to meet them. Continue Reading
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Definition
28 Oct 2021
Information and Content Exchange (ICE)
Information and Content Exchange (ICE) is an XML-based standard protocol for electronic business-to-business (B2B) asset management. Continue Reading
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Tip
28 Oct 2021
Top 3 enterprise automation myths CIOs should know
Business automation offers organizations a number of potential benefits. But first, IT leaders should separate the facts from the myths. Continue Reading
By- John Burke, Nemertes Research
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News
27 Oct 2021
Senators push for more online child privacy protections
U.S. senators expressed frustration with social media giants for not supporting specific legislation enhancing child privacy protections online. Continue Reading
By- Makenzie Holland, Senior News Writer
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Definition
25 Oct 2021
FQA (frequently questioned answers)
FQA (frequently questioned answers) are conventions or mandates scrutinized by individuals or groups who doubt their validity. Continue Reading
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News
22 Oct 2021
Calls for federal data privacy law grow alongside AR, VR use
A federal data privacy law would provide crucial safety guidance for development and adoption of technologies like augmented and virtual reality, according to Rep. Suzan DelBene. Continue Reading
By- Makenzie Holland, Senior News Writer
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Guest Post
22 Oct 2021
4 ways CIOs can adapt metrics for the new workplace
The limitations of traditional leadership and enterprise metrics are coming to the fore. To adapt, CIOs will need to focus on flexibility, resiliency and employee wellness. Continue Reading
By- Tina Nunno
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News
22 Oct 2021
Gartner IT Symposium sees future in 'generative' partnering
Gartner's event shed light on the top priorities and challenges facing CIOs and IT executives today. 'Generative' partnering surfaced as a key theme; other IT channel news. Continue Reading
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Feature
21 Oct 2021
Big opportunities for strategic CIO leadership today
CIOs and technology leaders have unprecedented opportunities to lead their enterprises in meeting today's new demands. Here are some of those opportunities -- and some challenges. Continue Reading
By- Diann Daniel, Executive Editor
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Tip
19 Oct 2021
Learn the basics of cryptography in IoT
Cryptography requires navigating the limitations of IoT, but the protection data encryption offers makes it a must-have for secure IoT deployments and communication channels. Continue Reading
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Definition
19 Oct 2021
ephemeral messaging
Ephemeral messaging is the mobile-to-mobile transmission of multimedia messages that automatically disappear from the recipient's screen after the message has been viewed. Continue Reading
By- Nicole Laskowski, Senior News Director
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Feature
18 Oct 2021
Litigants face tough road with antitrust lawsuits
As big tech companies like Google and Facebook fight antitrust lawsuits in court, experts are divided on whether core antitrust laws need updating for the modern economy. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
15 Oct 2021
China wants more say in setting global technology standards
China wants a bigger seat at the global technology standards-setting table, and experts advise the U.S. to take a cautious yet optimistic approach to its growing interest. Continue Reading
By- Makenzie Holland, Senior News Writer
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Guest Post
13 Oct 2021
How to harness the disruption of hyperautomation
Hyperautomation technologies will disrupt business and IT operations, but smart organizations can use them as fuel for successful transformation. Continue Reading
By- Dan Morris and Keith Leust, My Career Transformation
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Tip
12 Oct 2021
How to evaluate and select GRC vendors and tools
There is a variety of governance, risk and compliance software on the market. Learn about some of the available products and how best to evaluate GRC tools and vendors. Continue Reading
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Definition
11 Oct 2021
corportal (corporate portal)
Corportals, short for corporate portals, are sometimes referred to as enterprise information portals and are used by corporations to build their internal web presence by leveraging a company's information resources. Continue Reading
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News
06 Oct 2021
Facebook whistleblower slams company's practices
Facebook whistleblower Frances Haugen condemned the company's practice of shielding internal research and called upon Congress to take action. Continue Reading
By- Makenzie Holland, Senior News Writer
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Definition
06 Oct 2021
managed IT service
A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. Continue Reading
By- John Moore
- Leah Rosin, TechTarget
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Definition
06 Oct 2021
monthly recurring revenue (MRR)
Monthly recurring revenue (MRR) is income a company can reliably anticipate every 30 days and one of the key metrics for channel partner companies. Continue Reading
By- John Moore
- Spencer Smith, Site Editor
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Definition
05 Oct 2021
ebXML (Electronic Business XML)
EbXML (Electronic Business XML or e-business XML) is a project to use the Extensible Markup Language (XML) to standardize the secure exchange of business data. Continue Reading
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Guest Post
04 Oct 2021
3 hybrid work strategy tips CIOs and IT need now
Moving to a hybrid work model presents a number of challenges for companies. Here's how IT leaders can help overcome obstacles and support success. Continue Reading
By- Joe Berger
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Guest Post
01 Oct 2021
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
By- Gautam Khanna
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News
01 Oct 2021
IT services M&A, spinoffs feature Trace3, IBM
Transactions continue to abound heading into the fourth quarter of 2021, as private equity investors and strategic buyers scour the market for deals; other IT channel news. Continue Reading
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News
30 Sep 2021
Senators fault Facebook on leaked research about teen users
Facebook's global head of safety defended the company's platforms after leaked internal research showed Facebook and Instagram negatively affect teens' mental health. Continue Reading
By- Makenzie Holland, Senior News Writer
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Definition
30 Sep 2021
XACML (Extensible Access Control Markup Language)
XACML (Extensible Access Control Markup Language) is an attribute-based access control policy language (ABAC) or XML-based language, designed to express security policies and access requests to information. Continue Reading
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News
30 Sep 2021
Differing data privacy polices challenge EU, US tech council
The EU-U.S. Trade and Technology Council plans to develop standards, address supply chain issues and define approaches to data governance, but the road ahead could be a bumpy one. Continue Reading
By- Makenzie Holland, Senior News Writer
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Guest Post
29 Sep 2021
CIOs lead digital transformation as pilots, co-pilots, engineers
According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change. Continue Reading
By- Sanjay Srivastava
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Definition
24 Sep 2021
solution selling
Solution selling refers to the philosophy or practice of uncovering a customer's pain points and then providing products and services that address the underlying business problem. Continue Reading
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Definition
23 Sep 2021
coopetition (co-opetition)
Coopetition is a business strategy that uses insights gained from game theory to understand when it is better for competitors to work together. Continue Reading
By- Ben Lutkevich, Site Editor
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News
23 Sep 2021
Senators press Facebook, Google on consumer data value
Facebook and Google took the hot seat Tuesday during a Senate subcommittee hearing to defend their companies' business practices and answered questions regarding consumer data. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
17 Sep 2021
FTC rescinds vertical merger guidelines, raises concerns
The FTC recently rescinded its 2020 guidance for vertical mergers. Meanwhile, Pres. Joe Biden plans to nominate a new commissioner to the FTC board. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
17 Sep 2021
Top 10 promising 5G use cases CIOs should know
The technological advantages 5G presents are well known. The hard part for business leaders is choosing where 5G implementation can be the difference maker for their organization. Continue Reading
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News
10 Sep 2021
Cisco partner program aims to cut complexity via portal
Cisco introduced a raft of changes to its Partner Experience Platform, its hub of channel resources launched last year; other IT channel news. Continue Reading
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News
10 Sep 2021
China's crackdown spells trouble for U.S. businesses
As China's crackdown on businesses sounds alarm bells for C-suite executives, a U.S. district judge handed down a long-awaited verdict in the Apple vs. Epic Games trial. Continue Reading
By- Makenzie Holland, Senior News Writer
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Definition
10 Sep 2021
e-procurement (supplier exchange)
Electronic procurement, also known as e-procurement or supplier exchange, is the process of requisitioning, ordering and purchasing goods and services online. Continue Reading
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Guest Post
08 Sep 2021
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach. Continue Reading
By- Dan Morris and Keith Leust, My Career Transformation
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News
02 Sep 2021
South Korea law upends app store practices
A new law in South Korea enables developers to use payment systems outside those offered by app store platform providers. One expert said other governments may follow suit. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
31 Aug 2021
Governments continue to eye data privacy, forcing CIOs to adapt
With new data privacy regulations like China's personal data protection law coming down the pike, CIOs need to make privacy and security the central focus of their overall IT strategies. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
27 Aug 2021
App store commission fees scrutinized by South Korea
In this week's antitrust roundup, South Korean officials focus in on Apple and Google app store practices, while U.S. officials meet with tech leadership to discuss cybersecurity. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
25 Aug 2021
Evaluating the benefits of 5G for businesses
With its high speeds, low latency and other advantages, 5G is delivering value in the enterprise. Now, business leaders view the new wireless technology as key to future success. Continue Reading
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Definition
24 Aug 2021
vCIO (virtual CIO)
A vCIO, or virtual CIO, is a contractor or company that serves as an organization's chief information officer. Continue Reading
By- Ben Lutkevich, Site Editor
- John Moore
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Guest Post
17 Aug 2021
How IT can enable long-term hybrid remote work
Hybrid work is here to stay. To keep employees happy and productive, CIOs should partner with stakeholders companywide to design a hybrid remote program suitable for the long term. Continue Reading
By- Leif-Olof Wallin
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News
13 Aug 2021
Apple's fight against child abuse prompts data privacy concerns
Apple is launching features to detect child abuse images in photos and messages. But data privacy experts have some concerns about how else the technology might be used. Continue Reading
By- Makenzie Holland, Senior News Writer
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Guest Post
11 Aug 2021
IoT legislation device manufacturers need to know about
To avoid penalties and meet government agency requirements, IoT device manufacturers must adhere to new standards and regulations. Learn the latest here. Continue Reading
By- Farbod H. Foomany
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News
06 Aug 2021
Amazon GDPR fine signals expansion of regulatory focus
Amazon's $887 million GDPR fine likely stems from consumer consent and may indicate the EU is moving beyond data breaches and zeroing in on data practices. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
30 Jul 2021
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
By- Linda Tucci, Industry Editor -- CIO/IT Strategy
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News
30 Jul 2021
FTC's change to policy could make for healthier mergers
Cornell's Robert Hockett said the FTC's recent decision to rescind a 1995 policy could help prevent bad mergers, as scrutiny of big tech acquisitions ramps up. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
29 Jul 2021
Chinese regulatory crackdown is about control, not data privacy
Despite China's messaging, analysts believe the government's recent regulatory tightening on tech companies is more about control than data privacy concerns. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
26 Jul 2021
Regulators need to rethink big tech regulation, expert says
A Boston University professor argues that big tech regulation may need to focus more on creating competition through data access rather than through breaking up large companies. Continue Reading
By- Makenzie Holland, Senior News Writer
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News
23 Jul 2021
FTC changes course on prior approval for reattempted mergers
The FTC has opened the doors to routinely requiring prior approval for reattempted mergers, as well as requiring prior notice of mergers beyond what's required in the Clayton Act. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
19 Jul 2021
Does the Microsoft partner ecosystem follow the 80/20 rule?
Partner Elevate director Desmond Russell believes Microsoft's channel strategy underserves the bulk of its partners. Here's how Microsoft could better support its channel ecosystem. Continue Reading
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News
16 Jul 2021
Legacy regulatory practices won't rein in tech giants
French authorities fined Google $593 million this week, shedding light on how current regulations won't have meaningful effect on the business practices of tech giants. Continue Reading
By- Makenzie Holland, Senior News Writer
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Feature
15 Jul 2021
Edge-to-cloud architecture turns key for digital initiatives
Enterprises pursuing digital transformation initiatives may need to reexamine their infrastructure architecture to bring compute and storage closer to data generated at the edge. Continue Reading
By -
Guest Post
12 Jul 2021
Can tech self-correct the skills gap by upskilling employees?
You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know. Continue Reading
By- Alisia Genzler