CIO Strategy
Top Stories
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Feature
18 Sep 2026
AI extinction: What IT leaders need to know -- and do -- now
AI extinction concerns are growing among experts, but for enterprises, the focus should be on governance, accountability and risk management to prevent operational failures. Continue Reading
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Opinion
18 Sep 2026
AI ate the first rung of the technology career ladder
As AI automates routine tasks in tech careers, it could deprive junior professionals of learning opportunities. And it may create a workforce that lacks experience and expertise. Continue Reading
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Tip
01 Dec 2023
7 examples of digital transformation success in business
Seeking out role models for your digital transformation initiative? We outline the steps taken by masters of digital transformation and explain what you can learn from them. Continue Reading
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Tip
01 Dec 2023
RPA vs. BPM: How are they different?
Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different but also highly complementary when planning, automating and improving business operations. Continue Reading
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Definition
30 Nov 2023
standard business reporting (SBR)
Standard business reporting (SBR) is a group of frameworks adopted by governments to promote standardization in reporting business data. Continue Reading
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Definition
29 Nov 2023
Systems Modeling Language (SysML)
Systems Modeling Language (SysML) helps teams design, develop, test and deploy complex physical systems. Continue Reading
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Tip
29 Nov 2023
8 blockchain security risks to weigh before adoption
Blockchain and smart contracts have their own unique vulnerabilities. But poor code testing, cryptographic keys and generic network attacks will get you, too. Continue Reading
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Tip
28 Nov 2023
How AI is radically changing business process management
Deploying AI's discovery and automation capabilities in BPM powers advancements in front-office processes, process data analysis, business process mapping and process modeling. Continue Reading
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Definition
28 Nov 2023
business process reengineering (BPR)
Business process reengineering (BPR) is a management practice in which business processes used are radically redesigned to improve efficiency, effectiveness and performance. Continue Reading
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News
21 Nov 2023
Former OpenAI CEO gains strong legal backing with Microsoft
Should ousted OpenAI CEO Sam Altman be involved in any federal investigations going forward, he now has the legal backing of Microsoft as an employee. Continue Reading
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Tip
21 Nov 2023
BPO vs. BPM: What is the difference?
BPO and BPM both aim to improve business processes. One is a management approach to optimizing end-to-end processes. The other is a strategy used to improve specific processes. Continue Reading
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Definition
21 Nov 2023
process mining
Process mining is a technique that interprets logs from enterprise applications -- like customer resource management (CRM) and enterprise resource planning (ERP) platforms -- to identify the steps in common business processes, detect variations and prioritize areas of improvement. Continue Reading
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Definition
21 Nov 2023
organizational change management (OCM)
Organizational change management (OCM) is a type of change management framework for managing the effect of new business processes, changes in organizational structure, or cultural changes within an enterprise. Continue Reading
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Definition
20 Nov 2023
process innovation
Process innovation refers to a change in an existing operation or product that creates significant value for an organization. Continue Reading
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News
16 Nov 2023
Regulating digital industries might require a new U.S. agency
U.S. senators and industry experts are pushing for a new agency to regulate digital industries and tackle competition, privacy and content moderation concerns. Continue Reading
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Definition
16 Nov 2023
managerial grid model (The Blake and Mouton Managerial Grid model)
The managerial grid model was developed by Robert R. Blake and Jane S. Mouton in the 1960s to help companies and individuals analyze and improve management styles. Continue Reading
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News
16 Nov 2023
Cloud costs increase amid SaaS pricing hikes
CIOs face higher SaaS prices, with a new report pegging the inflation rate at 8.7%. The wider cloud segment saw a 3.2% inflation rate in October, according to U.S. government data. Continue Reading
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Feature
15 Nov 2023
The push is on to build the autonomous enterprise
The concept of an autonomous enterprise is becoming more real as enterprises combine technologies to automate all kinds of human work. Welcome to the 'Autonomous Revolution.' Continue Reading
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Definition
14 Nov 2023
FTC (Federal Trade Commission)
The FTC, or Federal Trade Commission, is a United States federal regulatory agency designed to monitor and prevent anticompetitive, deceptive or unfair business practices. Continue Reading
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Definition
14 Nov 2023
workflow
Workflow is the series of activities that are necessary to complete a task. Continue Reading
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Definition
13 Nov 2023
What is digital transformation? Everything you need to know
Digital transformation is the incorporation of computer-based technologies into an organization's products, processes and strategies. Continue Reading
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News
09 Nov 2023
As Congress mulls AI, Biden asks first for data privacy law
Congress could eventually run into a similar issue with AI as data privacy -- states passing a patchwork of laws that become difficult for businesses to comply with. Continue Reading
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Definition
08 Nov 2023
ITIL V3
ITIL V3 is the third version of the Information Technology Infrastructure Library (ITIL), a globally recognized collection of best practices for managing IT and for implementing IT service management (ITSM) practices. Continue Reading
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Feature
07 Nov 2023
How to modernize legacy applications
For many organizations, system upgrades mean investing time, money and resources. Discover how to modernize legacy applications with these critical tips. Continue Reading
- Definition 06 Nov 2023
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Definition
06 Nov 2023
multisig (multisignature)
Multisig, also called multisignature, is the requirement for a transaction to have two or more signatures before it can be executed. Continue Reading
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Tip
06 Nov 2023
What is a digital transformation strategy? Everything you need to know
A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included. Continue Reading
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Tip
01 Nov 2023
The right digital transformation framework for your business
Digital transformation is tough. Find out how using a digital transformation framework can keep your company on the right track. Continue Reading
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Definition
01 Nov 2023
cross-functional team
A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective. Continue Reading
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Tip
01 Nov 2023
Digital transformation challenges and 14 ways to solve them
Heading into 2024, CIOs must make digital transformation a core competency. Bestselling author Isaac Sacolick names the primary challenges organizations face and how to solve them. Continue Reading
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News
31 Oct 2023
Senators defend new federal agency for tackling big tech
A federal agency with a specific focus on digital platforms will help address growing concerns around AI, data privacy and competition, two U.S. senators argue. Continue Reading
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News
30 Oct 2023
Biden EO aims to build foundation for AI legislation
The Biden administration is tasking federal agencies with making standards for AI systems development that could shape what legislation looks like at the state and federal level. Continue Reading
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Tip
30 Oct 2023
How AI impacts digital transformation
AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge. Continue Reading
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News
27 Oct 2023
Lack of federal data privacy law seen hurting IT security
Without federal data privacy protections, businesses can freely amass vast amounts of consumer data, raising cybersecurity risks for both consumers and businesses. Continue Reading
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Tip
27 Oct 2023
9 tips to measure and improve digital transformation ROI
Amid a rapidly changing business landscape and competing priorities, a compelling ROI is all the more critical to justify and secure funding for digital transformation projects. Continue Reading
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Definition
25 Oct 2023
strategic leadership
Strategic leadership is a practice in which executives, using different styles of management, develop a vision for their organization that enables it to adapt to or remain competitive in a changing economic and technological climate. Continue Reading
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Tip
20 Oct 2023
11 reasons why digital transformations fail, explained by pros
Digital transformations continue to be challenging and are prone to failure. Learn about 11 fatal mistakes to avoid at all costs. Continue Reading
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Tip
20 Oct 2023
How digital transformation is changing customer experience
Digital transformation and customer experience go hand in hand as organizations look to provide self-service options, highly personalized experiences and easier ways to query data. Continue Reading
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News
19 Oct 2023
Cloud inflation affects IT spending trends, GenAI not yet
Gartner's forecast points to rising cloud and services spend. Generative AI is yet to strongly influence IT budgets, but IBM and other providers gear up for growth. Continue Reading
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Tip
19 Oct 2023
Building a digital transformation team: 9 essential roles
Who needs to be on a digital transformation team? Metrigy's Robin Gareiss lists the key positions of an effective digital transformation team and why they're important. Continue Reading
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Definition
18 Oct 2023
competitive advantage
Competitive advantage is the favorable position an organization seeks to be more profitable than its rivals. Continue Reading
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Feature
18 Oct 2023
Israel-Hamas war could affect tech industry in Middle East
U.S. businesses investing in the Middle East should engage in contingency planning if the Israel-Hamas war leads to the involvement of nearby regions. Continue Reading
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Feature
18 Oct 2023
7 risk mitigation strategies to protect business operations
Companies facing a multitude of business risks have various options to mitigate them. Here are seven mitigation strategies to minimize the business impact of risks. Continue Reading
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Definition
17 Oct 2023
chief digital officer
A chief digital officer (CDO) is charged with helping an enterprise use digital information and advanced technologies, such as the cloud, AI, machine learning, automation, IoT, mobile and social media, to create business value. Continue Reading
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Definition
13 Oct 2023
digital economy
The digital economy refers to the economic activities that emerge from connecting individuals, businesses, devices, data and operations through digital technology. Continue Reading
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Tip
12 Oct 2023
12 digital transformation tips and best practices
Successful digital transformation requires agility, speed, cost optimization, technical innovation and cultural change. C-suite commitment and employee buy-in are also critical. Continue Reading
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Definition
12 Oct 2023
project post-mortem
A project post-mortem is a business process that lets the project team, project management, and other stakeholders review and evaluate the results at the end of a project or after the resolution of an incident. Continue Reading
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News
11 Oct 2023
Google breakup unlikely in event of guilty verdict
Google is going through an antitrust trial in which a guilty verdict could result in remedies to fix the illegal behavior. But it's unlikely that Google would face a breakup. Continue Reading
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Tip
11 Oct 2023
Build a digital transformation roadmap in 6 steps
Digital transformation, done right, is the key to business survival. Build a roadmap to digital business model success by following this in-depth, six-step template. Continue Reading
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Definition
10 Oct 2023
digital culture
Digital culture refers to the behaviors, practices and values that develop from the use of digital technologies. Continue Reading
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Tip
06 Oct 2023
7 challenges with blockchain adoption and how to avoid them
Organizations tend to face the same hurdles when they try to implement blockchain. Knowing what they are could be the first big step to overcoming them on the road to success. Continue Reading
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News
05 Oct 2023
U.S. antitrust law enforcers defend actions, lawsuits
The FTC and DOJ, which enforce U.S. antitrust law, are focused on reining in big tech through antitrust lawsuits and revising merger guidelines for modern businesses. Continue Reading
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Feature
05 Oct 2023
Is quantum computing overhyped?
Quantum computing may be coming to the enterprise. Here's what to understand about the benefits it promises, the risks it poses and how to prepare. Continue Reading
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Definition
05 Oct 2023
Lean startup
Lean startup is an approach to building new businesses based on the belief that entrepreneurs must investigate, experiment, test and iterate as they develop products. Continue Reading
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News
04 Oct 2023
Capital One study: Businesses battle with self-service data
Technical, cultural and financial issues hinder organizations from enacting self-service data strategies that include business users as well as data specialists Continue Reading
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Definition
03 Oct 2023
Whistleblower Protection Act
The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from retaliatory action for voluntarily disclosing information about dishonest or illegal activities occurring in a government organization. Continue Reading
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Feature
02 Oct 2023
Generative AI in the enterprise raises questions for CIOs
Technology and business leaders are exploring pivotal issues surrounding adoption strategy, architecture and the IT organization's management responsibilities. Continue Reading
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Definition
02 Oct 2023
skunkworks project (Skunk Works)
A skunkworks project, also known as Skunk Works, is an innovative undertaking, involving a small group of people, that is outside the normal research and development (R&D) channels within an organization. Continue Reading
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Definition
28 Sep 2023
digital innovation
Digital innovation is the adoption of modern digital technologies by a business. Continue Reading
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Definition
27 Sep 2023
business goals
A business goal is an endpoint, accomplishment or target an organization wants to achieve in the short term or long term. Continue Reading
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News
26 Sep 2023
U.S. antitrust case against Amazon not a clear win
The FTC is looking to make an antitrust case against Amazon for using anticompetitive strategies to harm both sellers and shoppers on its platform. Continue Reading
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Definition
26 Sep 2023
What is vertical SaaS?
Vertical SaaS describes a type of software as a service solution created for a specific industry, such as retail, financial services, insurance, healthcare or manufacturing. Continue Reading
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Definition
26 Sep 2023
business process mapping
Business process mapping is the visual display of the steps within a business process showing how it's done from start to finish. Continue Reading
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Definition
25 Sep 2023
digital platform
A digital platform is a web-based structural software package that speeds and eases transactions among users. Continue Reading
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Definition
22 Sep 2023
enterprise IT (enterprise-class IT)
Enterprise-class IT (also known as enterprise-grade, or enterprise IT) is hardware, software and other IT services designed to meet the demands of a large organization. Continue Reading
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News
19 Sep 2023
U.S. government shutdown would crush CHIPS Act momentum
A U.S. government shutdown would significantly impact implementation of the CHIPS and Science Act of 2022 as federal workers would be forced to stay home from work. Continue Reading
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Definition
19 Sep 2023
microtargeting
Microtargeting (also called micro-niche targeting) is a marketing strategy that uses consumer data and demographics to identify the interests and preferences of specific individuals or small groups to send targeted advertisements that align with their interests. Continue Reading
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Definition
19 Sep 2023
business process improvement (BPI)
Business process improvement (BPI) is a practice in which enterprise leaders analyze their business processes to identify areas where they can improve accuracy, effectiveness and efficiency and then make changes within the processes to realize these improvements. Continue Reading
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Definition
19 Sep 2023
business process
A business process is an activity or set of activities that accomplish a specific organizational goal. Business processes should have purposeful goals, be as specific as possible and produce consistent outcomes. Continue Reading
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Guest Post
18 Sep 2023
Why cloud governance is shifting to business stakeholders
Balancing value creation with innovation is a constant challenge for organizations. Here's what to consider when evaluating the long-term business value of cloud governance. Continue Reading
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Definition
18 Sep 2023
electronically stored information (ESI)
Electronically stored information (ESI) is data that is created, altered, communicated and stored in digital form. Continue Reading
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Definition
15 Sep 2023
technology adoption lifecycle
The technology adoption lifecycle describes how different customers accept and adopt new technology, with early adopters enthusiastically embracing new products and services, and later adopters taking longer to make a purchase decision. Continue Reading
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Feature
15 Sep 2023
Walmart AI: Retailer taps employees to find GenAI use cases
The Walmart generative AI approach includes learning from its employee-users and soliciting their feedback to discover key applications and refine the technology. Continue Reading
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Definition
15 Sep 2023
IT modernization
IT modernization is the process of updating an organization's information technology infrastructure, practices and systems to keep up with emerging technologies. Continue Reading
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News
15 Sep 2023
DOJ faces hurdles in antitrust battle with Google
The Dept. of Justice will need to overcome several hurdles to prove Google's alleged anticompetitive conduct in the online search market. Continue Reading
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News
14 Sep 2023
Cloud pricing hits new mark amid multiple drivers
Cloud costs continue to rise, according to the U.S. government's latest pricing data. Wages, energy demands, emerging tech and consumption patterns contribute to the trend. Continue Reading
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Tip
14 Sep 2023
How CIOs can build cybersecurity teamwork across leadership
Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity. Continue Reading
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News
13 Sep 2023
AI regulation talks heat up among U.S. policymakers
As Congress grows more concerned about the risks of AI, regulation is becoming a hot topic among policymakers. Continue Reading
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Feature
13 Sep 2023
Top 10 benefits of blockchain for business
Blockchain's unique characteristics address many business issues. Here are 10 important benefits of blockchain and examples of the industries taking advantage of them. Continue Reading
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News
11 Sep 2023
2024 election to shape U.S. climate policy's fate
GOP candidates like Vivek Ramaswamy and Donald Trump have taken stances against climate change, while others like Nikki Haley support certain measures to address climate issues. Continue Reading
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Definition
11 Sep 2023
steering committee
A steering committee comprises a group of high-ranking IT professionals who provide guidance and strategic direction to an organization or organizational segment. Continue Reading
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Opinion
07 Sep 2023
Google antitrust case could explore unknown threats
In 1998, Microsoft's antitrust defense claimed that the tech industry's dynamism prevented monopoly control. Google could try something similar when its case begins next week. Continue Reading
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Definition
07 Sep 2023
servant leadership
Servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or take control. Continue Reading
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Definition
07 Sep 2023
distributed ledger technology (DLT)
Distributed ledger technology (DLT) is a digital system for recording the transaction of assets in which the transactions and their details are recorded in multiple places at the same time. Continue Reading
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Definition
06 Sep 2023
What is a smart contract?
A smart contract is a self-executing computer program that automatically executes the terms of a contract without the involvement of third parties. Continue Reading
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Quiz
06 Sep 2023
10 blockchain quiz questions: Test your understanding
IT leaders are increasingly faced with learning how to implement blockchain in their organizations. Use this blockchain quiz to test your knowledge. Continue Reading
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News
31 Aug 2023
Schumer's AI policy objectives prioritize innovation
The SAFE Innovation Framework proposed by Sen. Chuck Schumer names explainability, accountability and innovation as some of the top policy objectives for AI in the U.S. Continue Reading
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Definition
31 Aug 2023
authentic leadership
Authentic leadership is a type of management style in which people act in a real, genuine and sincere way that is true to who they are as individuals. Continue Reading
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Definition
31 Aug 2023
IT controls
An IT control is a procedure or policy that provides a reasonable assurance that the information technology (IT) used by an organization operates as intended, that data is reliable and that the organization is in compliance with applicable laws and regulations. Continue Reading
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Definition
30 Aug 2023
IT organization (information technology organization)
An IT organization (information technology organization) is the department within a company that's charged with establishing, monitoring and maintaining information technology systems and services. Continue Reading
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Definition
29 Aug 2023
IT audit (information technology audit)
An IT audit is the examination and evaluation of an organization's information technology, operations and controls. Continue Reading
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Definition
29 Aug 2023
change request
A change request is a formal proposal for an alteration to some product or system. Continue Reading
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Tip
29 Aug 2023
The CIO's role in strengthening cybersecurity
To effectively tackle security risks, organizations should proactively address the complexities of information security. Learn how CIOs can play a key role in cybersecurity. Continue Reading
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Definition
28 Aug 2023
ISACA
ISACA is an independent, nonprofit, global association that engages in the development, adoption and use of globally accepted information system (IS) knowledge and practices. Continue Reading
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Definition
28 Aug 2023
deputy CIO (deputy chief information officer)
Deputy CIO (chief information officer) is a role within some organizations that generally has responsibility for overseeing day-to-day information technology (IT) operations. Continue Reading
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News
25 Aug 2023
Federal agencies make moves on CHIPS Act funding
Agencies across the federal government are responsible for doling out CHIPS Act funding over the next several years to support tech innovation and workforce development. Continue Reading
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Feature
23 Aug 2023
Key concepts of public vs. enterprise blockchain
Public and enterprise blockchain have major differences that affect their practicality for specific business applications. Here's what you need to know before deciding. Continue Reading
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News
21 Aug 2023
Talent issues grow as chipmakers pursue CHIPS Act money
The CHIPS and Science Act of 2022 allots money to expand education in semiconductor training. But talent is already falling short of planned chip facilities. Continue Reading
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Definition
18 Aug 2023
Electronic Discovery Reference Model (EDRM)
The Electronic Discovery Reference Model (EDRM) is a conceptual framework that outlines activities for the recovery and discovery of digital data. Continue Reading
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Tip
15 Aug 2023
Top 4 information security strategy essentials CIOs need
Right now, hackers are targeting your organization. Fight back by learning how CIOs can create a resilient and strong information security foundation. Continue Reading
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News
14 Aug 2023
Cloud costs continue to rise among IT commodities
CIOs can expect higher cloud costs as the U.S. government's wholesale inflation index hits its highest rating for the technology category that includes this IT model. Continue Reading
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Definition
14 Aug 2023
rainmaker
A rainmaker is an individual who generates an unusually high amount of revenue for an organization by bringing new clients and new business to the company. Continue Reading