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    Amid slow growth and a sliding stock price, the analytics provider is the latest specialist to join forces with a larger ...

  • Your AI isn't failing -- your metrics are

    AI doesn't know what matters to your organization. It only knows what the business measures -- and weak metrics become problems ...

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Search Data Management
  • New Oracle AI database targets cost, data residency concerns

    The tech giant's latest offering is a scaled-down version of its Exadata platform and helps differentiate its lineup of databases...

  • Data governance fails without CFO ownership

    Without CFO ownership, data governance stays underfunded and unenforceable. Finance leadership ties governance to audit controls ...

  • 8 proactive steps to build trusted data for analytics and AI

    Trusted data is even more critical as AI use increases. These eight steps will help data leaders build a strong foundation for ...

Search ERP
  • Configuration sprawl is hidden software debt

    Enterprise software configuration sprawl grows through fields, workflows, roles and settings that become harder to govern over ...

  • How to prevent scope creep in your ERP implementation

    Scope creep can cause major problems for an ERP implementation. Learn what it is and how to prevent it, including some specific ...

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    SaaS releases can change workflows, reports, permissions and user experience. Enterprises need a repeatable way to decide what ...

Search Customer Experience
  • AI for CX quick wins: Implement 5 strategies for rapid ROI

    AI-driven triage agents, proactive outreach, agent assist, interaction analytics and automated coaching are five quick wins that ...

  • World leaders confront AI layoffs; more in store for contact centers

    Apprenticeship may solve the problem of training new contact center hires after AI vacuums up all the entry-level jobs humans now...

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    Customer service tiers range from self-service to expert help. CX pros need to understand these tiers so they can allocate ...

Search CIO
  • Strategic IT outlook: Tech conferences and events calendar

    Tech conferences are a vital way for CIOs and IT leaders to keep abreast of trends and make real-life connections in a ...

  • Weekly news roundup: OpenAI hacks Hugging Face, Google expands Gemini, Meta lawsuit dropped

    Stay up to date with the latest U.S. tech news, IPOs and executive moves shaping the industry each week.

  • How CIOs can navigate federal, state AI regulation uncertainty

    AI laws are evolving across the EU, U.S. states and the U.S. federal government. An effective governance framework helps ...

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