Content management software and services
Content management software helps organizations store, manage and create content while enabling employee collaboration. Whether you want to learn more about web, mobile or enterprise content management services, check out the news, tips and expert advice below.
Top Stories
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News
22 Nov 2022
OpenText's CEO on content AI, cloud strategy and hybrid work
OpenText CEO Mark Barrenechea discusses the state of Magellan, the massive Micro Focus acquisition, the metaverse and more in this wide-ranging conversation. Continue Reading
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Tip
18 Nov 2022
How to choose a customer data platform
CDPs centralize customer data, which can improve marketing insights. To choose the right CDP, CX leaders can create a team of stakeholders, identify goals and compare products. Continue Reading
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Answer
13 Oct 2022
How does e-commerce search work?
Effective e-commerce search relies on detailed product descriptions and metadata. Also, features like autofill and search filters can help organizations offer accurate results. Continue Reading
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News
12 Oct 2022
Microsoft releases SharePoint Syntex content AI services
Microsoft Syntex is a bundle of AI services for enterprise content repositories. It signals new attention devoted to SharePoint, which still has hundreds of millions of users. Continue Reading
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Feature
05 Oct 2022
Top 4 SEO marketing challenges for 2023
An organization's content must rank well on Google to drive website traffic. Yet, SEO marketers face barriers to this success, such as algorithm changes and underdeveloped AI. Continue Reading
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Feature
04 Oct 2022
10 content collaboration platforms for the enterprise in 2023
Organizations must stay organized to increase efficiency. Content collaboration platforms can help, but business leaders must choose carefully to find one that best fits their needs. Continue Reading
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News
04 Oct 2022
OpenText enhances CX package, customer data platform
OpenText CE 22.4, its latest quarterly release, adds content security, CDP enhancements, and integrations with Microsoft Teams and the Google BigQuery data warehouse. Continue Reading
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Tip
27 Sep 2022
6 product information management best practices
PIM systems maintain accurate product data across channels. For a successful implementation, business leaders should identify their needs and compare software products. Continue Reading
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Answer
21 Sep 2022
How can analytics improve content management?
Customer data and behavior analytics from tools like Google Analytics can give content managers insight into the kind of content site visitors want. Continue Reading
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Tip
01 Sep 2022
How to create an e-commerce content strategy to improve sales
A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales. Continue Reading
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Quiz
31 Aug 2022
Quiz: Test your knowledge of digital asset management
DAM systems help marketing teams manage the multimedia content they work with every day. With this quiz, test your knowledge of digital asset management. Continue Reading
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News
29 Aug 2022
OpenText to acquire Micro Focus for $6B
OpenText plans to acquire Micro Focus, a British software company, made its mark acquiring Hewlett Packard Enterprise's software business. Continue Reading
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Tip
29 Aug 2022
Challenges of integrating e-commerce and content management
E-commerce and CMS systems have different purposes, so integration can bring challenges. Organizations must plan for implementation and bridge sales and marketing activities. Continue Reading
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Tip
05 Aug 2022
How to make a successful e-commerce website
E-commerce sites can offer a high ROI because they require less investment than physical stores. However, they may fail to generate revenue without proper design and marketing. Continue Reading
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News
30 Jun 2022
OpenText bolsters secure file sharing with Teams integration
OpenText Cloud Editions customers get Teams-Core integration among a raft of new features, as OpenText kicks off 'Project Titanium' to harmonize public and private cloud features. Continue Reading
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Answer
28 Jun 2022
How do you know when you've outgrown your e-commerce platform?
When an e-commerce system's native content management capabilities no longer meet business needs, companies should consider integrating it with a content management system. Continue Reading
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Answer
08 Jun 2022
What IT skills are required for e-commerce?
While e-commerce involves a lot of marketing and sales, it also requires IT expertise to keep platforms running. Explore seven technical skills needed for e-commerce platforms. Continue Reading
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Tip
06 May 2022
Compare SharePoint 2019 vs. SharePoint Online
SharePoint 2019 and SharePoint Online have different customization capabilities, payment models and more. Organizations must consider these distinctions before selecting one. Continue Reading
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News
11 Mar 2022
Sitecore's headless commerce play fuels ambitions
Sitecore CEO Steve Tzikakis took over during the pandemic -- amid massive growth -- and has reimagined the company as a digital experience provider with a composable commerce bent. Continue Reading
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Tip
07 Mar 2022
6 enterprise content management best practices for deployment
A successful ECM deployment requires planning. Content managers should consider their organization's content lifecycle, security and compliance needs before deployment. Continue Reading
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Feature
28 Feb 2022
The top 5 content management trends in 2022
The top five content management trends of 2022 focus on flexibility and efficiency, as organizations face challenges related to omnichannel innovation and remote work strategies. Continue Reading
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News
17 Feb 2022
Salesforce Media Cloud, AWS partner for streaming video
As cord-cutters give rise to streaming services' popularity, Salesforce and AWS partner to capitalize on each other's strengths: Video hosting and a customer data platform. Continue Reading
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News
03 Feb 2022
Box integration with Slack, Teams enables secure file sharing
Box expands Slack integration to become Slack's content layer for Box users and add security for sharing documents; Dropbox joins AWS Partner Network. Continue Reading
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Tip
03 Feb 2022
How to choose an enterprise video content management system
With more video content than ever, many organizations have adopted video content management systems. This comparison chart highlights five different vendors and what they offer. Continue Reading
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Tip
01 Feb 2022
Best enterprise content management software of 2022
When it comes to ECM, there are myriad vendors to consider. Delve into 10 platforms on the market to understand their capabilities and functions before deciding. Continue Reading
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Tip
11 Jan 2022
How cloud content migration leads to digital transformation
Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies. Continue Reading
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Tip
30 Dec 2021
The role of artificial intelligence in the future of content
AI will play a key role in the future of content, as it can simplify tasks, create new business apps and improve file storage. But these changes won't happen overnight. Continue Reading
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Tip
10 Dec 2021
7 steps for ECM migration
Organizations must know when to migrate ECM systems for up-to-date content storage and security. These steps reveal what companies must know and do for successful migrations. Continue Reading
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Tip
16 Nov 2021
Top 8 enterprise content management challenges to avoid
As organizations plan enterprise content management strategies, challenges may arise -- like cost, security and storage. Careful planning can help alleviate these issues. Continue Reading
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News
16 Nov 2021
OpenText to add email encryption, developer tools, O365 hooks
OpenText intends to acquire Zix email security technology to broaden its portfolio, adds developer tools and connects OneDrive competitor OpenText Core to Office 365. Continue Reading
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News
26 Oct 2021
Acquia adds CDP, digital experience platform features
Analyst: Latest features added to Acquia's marketing, commerce and customer data platform offerings show the company is serious about adding enterprise users. Continue Reading
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News
14 Oct 2021
OpenText releases document capture, Salesforce integrations
Like Salesforce, Box and Adobe, OpenText invests in AI and machine learning to enable smartphone document capture so users can digitize documents that are searchable in the cloud. Continue Reading
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News
07 Oct 2021
Hyland execs offer insight into content services roadmap
After an acquisition binge, Hyland Software pauses to discuss its acquisition strategy and future roadmap, which may include more AI/machine learning and vertical-specific features. Continue Reading
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News
06 Oct 2021
Box adds ransomware content security
In its pursuit of enterprise business, Box Shield adds security features that may circumvent ransomware; Box Sign available for U.S. and Canadian customers. Continue Reading
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Feature
14 Sep 2021
E-signature platforms strengthen document management's clout
Companies in the throes of digital transformation find the e-signature process to be a major catalyst in automating their document management systems and smoothing workflows. Continue Reading
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Tip
08 Sep 2021
The role of document management in hybrid work environments
Document management plays a key role in aiding hybrid workforces, so organizations must ensure their document management strategies enable safe and accessible hybrid collaboration. Continue Reading
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Tip
01 Sep 2021
Learn the basics of digital asset management
Digital asset management helps organizations manage rich media, which is essential for marketing pros. But organizations must consider the software's challenges before adopting it. Continue Reading
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Tip
30 Aug 2021
4 tips for migrating ECM to the cloud
Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses might be able to avoid such problems in the future. Continue Reading
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Feature
27 Aug 2021
How to choose the right document management system
With numerous options to choose from, picking the right document management system for your organization depends on a careful examination of its tools and features. Continue Reading
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Tip
02 Aug 2021
7 Microsoft Power Apps benefits for content managers
Microsoft Power Apps can improve the speed of app development and enable easier app creation, which can benefit organizations and business users with minimal technical skills. Continue Reading
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News
26 Jul 2021
Box Sign gives business users built-in digital signature tool
Box's $55 million acquisition of SignRequest in February yields a native digital signatures feature for Box Business and Enterprise cloud content management users. Continue Reading
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News
22 Jul 2021
Adobe launches PDF extraction, generation APIs
Adobe deconstructs the PDF creation and content extraction processes with the release of APIs for developers available on AWS marketplace. Continue Reading
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Feature
21 Jul 2021
Top 6 tips to secure video meeting storage
The rise in remote work caused an increase in video conference recordings from many virtual meetings. As a result, organizations must know how to store recordings securely. Continue Reading
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News
13 Jul 2021
Acquia releases employee experience features for DX platform
Developers are the focus of Acquia's update to Open DXP. They get an all-cloud app dev environment, AI search and a toolbox to build employee-facing apps and services. Continue Reading
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Tip
29 Jun 2021
How content services can speed up cloud content migration
During a continuous, or hot, migration, a content services platform can move content from a legacy repository to a new one -- a crucial IT tool for hybrid cloud on-premises shops. Continue Reading
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Tip
27 May 2021
DXP vs. CMS vs. WEM: Which platform is right for you?
DXPs are the next step in the evolution of content management technology. Learn about the differences between the DXP and its predecessors, CMS and WEM platforms. Continue Reading
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Tip
11 May 2021
Explore this introduction to digital experience platforms
Web experience management platforms and content management systems are morphing into digital experience platforms. This introduction to digital experience lays out the basics. Continue Reading
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News
27 Apr 2021
Adobe Commerce users get AI search for sites
Adobe Commerce adds AI live search, product recommendations tuned for B2B organizations and digital signatures. Continue Reading
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News
21 Apr 2021
Hyland gets digital asset management tech with Nuxeo buy
By acquiring a smaller competitor's digital asset management platform, Hyland looks to build on its 2020 purchase of Alfresco, another cloud-native content management vendor. Continue Reading
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News
14 Apr 2021
OpenText releases Cloud Editions content services updates
OpenText CE 21.2 includes federated document compliance that extends to Microsoft Office 365, along with a revamped content services platform and other feature releases. Continue Reading
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Tip
12 Mar 2021
Know when to use a headless CMS and when it's not worth it
Headless CMSes aren't a silver bullet for every circumstance. Evaluate three solid use cases for a headless CMS and three scenarios when a headless CMS isn't worth the investment. Continue Reading
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Tip
04 Feb 2021
Document management vs. content management: How they differ
The sheer number of acronyms involved in enterprise content can get confusing. Let's break down the differences between content management and document management. Continue Reading
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Tip
03 Feb 2021
5 benefits of enterprise content management (ECM)
ECM is a hefty investment, so it's a good idea to evaluate all the benefits before making a purchase. Understand how ECM benefits these five areas of business. Continue Reading
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Feature
29 Jan 2021
Top 5 digital experience platforms of 2021
Digital experience platforms are the next generation of web content management systems. Here are five top examples of DXPs for businesses to consider. Continue Reading
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Tip
26 Jan 2021
Why your business needs to consider cloud-based ECM
Cloud-based apps offer a variety of benefits, including easier IT management and remote access. Evaluate the benefits of cloud-based ECM to determine whether it's a good decision. Continue Reading
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Tip
25 Jan 2021
7 key stages of enterprise content lifecycle management
Content lifecycle management is where business process management, content and records management intersect. Learn more about this process and its key stages. Continue Reading
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Tip
19 Jan 2021
What is the future of ECM?
ECM isn't dead; it has evolved from a technology into an approach. Learn about the history of the ECM and look forward into the future of ECM and content services. Continue Reading
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Tip
06 Jan 2021
5 steps to a successful ECM implementation
Implementing an ECM system is a major undertaking. Check out these steps to get on the right track before you jump into the project headfirst. Continue Reading
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Tip
05 Jan 2021
How to develop an ECM strategy and roadmap
Without an ECM roadmap, an organization's strategy can get muddled and disorganized. Understand the steps and strategies to create an ECM roadmap with these tips. Continue Reading
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Guest Post
16 Nov 2020
5 important questions to ask potential ECM solution partners
It's critical to select the right enterprise content management partner, so Bob Estes has several questions CIOs should ask around cloud support, data protection, integrations and more. Continue Reading
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Feature
28 Oct 2020
Baseball team digitizes media, uses AI to uncover metadata
The San Francisco Giants' digitization and metadata tagging project helps the baseball organization revisit old content and deliver history to engage fans. Continue Reading
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Feature
28 Oct 2020
Headless CMS powers personalized, omnichannel e-commerce
As the headless CMS gains steam, understand why e-commerce companies are the most likely ones to reap the benefits and what trends are driving its adoption. Continue Reading
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News
26 Oct 2020
OpenText cloud suite adds developer, experience features
OpenText releases Cloud Edition 20.4, which gives users more development tools. It also adds applications to OpenText's burgeoning digital experience platform. Continue Reading
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News
23 Oct 2020
Hyland acquires Alfresco ECM, content services
Hyland scoops up Alfresco in a CMS market consolidation. An expert says it's a good fit because Hyland's platform needs the accelerated cloud modernization that Alfresco can provide. Continue Reading
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News
20 Oct 2020
Acquia Drupal, Marketing Cloud get feature boosts
Acquia users get Drupal migration tools and marketing automation features built with technology from recent acquisitions as the company expands its digital experience platform. Continue Reading
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News
08 Oct 2020
Hyland Software CEO discusses Alfresco, RPA, blockchain
Hyland moves on incorporating Another Monday RPA, Learning Machine blockchain credentials into its platform. Alfresco integration waits in the wings as acquisition closes. Continue Reading
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News
16 Sep 2020
Box Shield, mobile app upgrades on the way
Among a slew of coming upgrades, Box Inc. goes after Microsoft's government business with FedRAMP High certification. Continue Reading
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News
10 Sep 2020
Episerver to buy Optimizely, adds to CMS, e-commerce suite
As Episerver evolves into a digital experience platform under new leadership, the company adds native A/B testing functionality by acquiring Optimizely. Continue Reading
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Tip
20 Aug 2020
How to manage unstructured data using an ECM system
Enterprise content management systems are the most common system in which businesses manage unstructured data, which includes documents, spreadsheets, and audio and video files. Continue Reading
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Feature
12 Aug 2020
Media workflow management takes a page from DevOps, Agile
Taking lessons from software development methods, agile content collaboration and management tools promote speed, flexibility and teamwork in digital media workflows. Continue Reading
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Tip
12 Aug 2020
Top 5 digital asset management platforms to consider in 2021
DAM systems are essential for marketing teams and businesses that use many photos and videos in customer-facing applications, including social media and websites. Continue Reading
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Feature
17 Jul 2020
Health and wellness business reviews use of Salesforce CMS
Zenovate pivoted from offering in-person massages to prerecorded yoga videos while the COVID-19 pandemic continues to rage. Learn how the company used Salesforce's CMS to do so. Continue Reading
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News
14 Jul 2020
Acquia launches digital experience platform
Acquia's digital experience cloud aims to create a more marketer-friendly environment in its historically developer-centric platform based on Drupal. Continue Reading
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Tip
17 Jun 2020
Why version control is necessary in digital asset management
Version control is essential to DAM systems, as it enables multiple iterations of documents and rich media while retaining the original copy, benefiting marketing departments. Continue Reading
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Tip
29 May 2020
4 cloud ECM best practices for businesses to heed
Employing cloud-based security, using team collaboration tools, and creating a system for naming and tagging files are necessary to manage content across a distributed enterprise. Continue Reading
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News
21 May 2020
Adobe Experience Manager buoys U.S. census during pandemic
The first U.S. Census digital experience was launched in time for the pandemic, and now Adobe looks to parlay the success into more government business. Continue Reading
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Tip
19 May 2020
Get to know key features of content services platforms
A content services platform is more than a database -- it is an intelligent information engine. Organizations should be familiar with all the features of the CSP. Continue Reading
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Feature
18 May 2020
HubSpot enterprise CMS helps midmarket maintain websites
HubSpot launches new web content management system, offering a drag-and-drop page builder for noncoders and the ability for businesses to consolidate their website accounts into one. Continue Reading
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News
09 Apr 2020
New OpenText CE apps, services roll out
OpenText containerizes its applications for cloud deployment; adds raft of content services and features for customer experience support, security, and app development. Continue Reading
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News
08 Apr 2020
Box Shield adds malware detection
Box Inc. quarantines malware-infected files with features that allow content to be viewed, with admin and security team alerts to address threats before they spread. Continue Reading
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Tip
06 Apr 2020
4 roles of AI in content management systems
Enterprise content management systems employ AI in a number of ways, including chatbots, robotic process automation, enterprise search and content security. Continue Reading
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Tip
31 Mar 2020
Creating digital experiences key to driving exceptional CX
The way in which businesses build digital experiences is ever-evolving. It's a race to create easier-to-use customer interfaces to improve customer experience. Continue Reading
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Tip
25 Feb 2020
4 benefits of business process automation
Companies are automating business processes to improve workflows and use technology effectively. Some benefits of BPA include unified digital experiences and increased organization. Continue Reading
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Feature
10 Feb 2020
Get to know 4 workflow automation tools
Workflow automation can benefit businesses by making manual processes digital, giving employees more time to work on other tasks. Learn more about workflow automation tools. Continue Reading
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News
29 Jan 2020
Endpoint security key asset in $1.42B OpenText Carbonite acquisition
OpenText's chief product officer discusses how the recently acquired Carbonite -- which had recently acquired Webroot -- fits into the content services provider's product roadmap. Continue Reading
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Answer
27 Jan 2020
What's the difference between ECM vs. content services?
Content services platforms are the evolution of enterprise content management systems. Here's what you should know about each technology and how they work. Continue Reading
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News
15 Jan 2020
Ex-SAP exec steers Episerver CMS toward digital experience market
Alex Atzberger discusses leaving the helm of SAP's CX platform to become Episerver CEO. Now, Episerver looks to reinvent itself as a digital experience platform provider. Continue Reading
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Feature
07 Jan 2020
4 digital transformation terms to know
As technology evolves, businesses have no choice but to follow. Digital transformations are inevitable in order to keep customers and employees satisfied. Continue Reading
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Tip
03 Jan 2020
How to differentiate between CX and DX platforms
CX and DX platforms have similarities in how they manage content to produce interactive experiences, but they aren't the same. The difference is their underlying business purpose. Continue Reading
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Tip
24 Dec 2019
The benefits of Microsoft Power Automate for content automation
Microsoft Power Automate is a useful tool that businesses can use to incorporate automation into their organizations and minimize their use of manual content management processes. Continue Reading
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Feature
20 Dec 2019
Businesses shift from ECM to content services platforms
Many organizations are making the shift to content services platforms, as it creates a digital workplace, making files accessible to employees both inside and outside the office. Continue Reading
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News
11 Dec 2019
Acquia acquisition of AgilOne CDP signals CX platform expansion
Acquia's acquisition of AgilOne, a customer data platform specializing in analytics, shows it's serious about competing against CX platforms from Adobe, Oracle and SAP. Continue Reading
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Tip
18 Nov 2019
Box cloud content management helps simplify digital work
Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation. Continue Reading
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News
14 Nov 2019
Acquia cloud CMS on AWS, Vista cash flow raise user expectations
Acquia's new venture backing and customer experience cloud apps precipitate a need for easier integrations and setup for future releases, customers and partners said. Continue Reading
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News
13 Nov 2019
Adobe Sign introduces updates targeting mobile device users
The updates include a new home screen and a page for users to track the signing process, the ability to zoom and navigation buttons that help improve users' experience on mobile. Continue Reading
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News
13 Nov 2019
Acquia, Drupal founder Dries Buytaert on open source, Vista, CDPs
Acquia and Drupal founder Dries Buytaert discusses his company's move into marketing automation, CDPs and what's next after Vista Equity Partners' billion-dollar investment in Acquia. Continue Reading
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News
12 Nov 2019
New Acquia Drupal tools show open source loyalty post-Vista deal
Acquia, recently acquired by Vista Equity Partners, remains committed to Drupal and moves deeper into the CX space with tools for e-commerce and marketing automation. Continue Reading
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News
11 Nov 2019
OpenText's Carbonite acquisition expands its cloud portfolio
OpenText acquires Carbonite, a vendor in cloud-based data protection and backup, disaster recovery and end-point security. Continue Reading
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Opinion
11 Nov 2019
With robotic process automation, Microsoft Power Automate works with legacy apps
Microsoft continues to work on making it easier for organizations to bridge modern and legacy tools. Continue Reading
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News
07 Nov 2019
Salesforce CMS: Users can publish without leaving platform
Catering to small and midsize customers, Salesforce remixes and upgrades existing features to form a content management system for users to broadcast content to customers. Continue Reading
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Feature
29 Oct 2019
Salesforce CMS now generally available
Salesforce now offers a content management system among its myriad of products. But the question remains of whether it will directly compete with CMSes it offers integrations with. Continue Reading
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Tip
28 Oct 2019
Is AWS recommendation engine Amazon Personalize right for you?
Amazon Personalize offers a pay-as-you-go model for businesses interested in a recommendation engine. But is your business really ready for personalization? Continue Reading