Information management and governance
Information management and governance are central to managing an organization's content and ensuring company data is stored and managed securely while maintaining compliance. Here, explore guides, tips and expert insights to properly manage company information.
Top Stories
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Tip
24 Aug 2023
How do digital signatures work?
Digital signatures add a level of security to online agreements, which can prevent bad actors from impersonating other individuals or tampering with sensitive contracts. Continue Reading
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Answer
10 Aug 2023
Is AI-generated content copyrighted?
The current legal landscape surrounding AI-generated content is murky and fraught with confusion. Here's where it currently stands and what to know before publishing. Continue Reading
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Answer
02 Aug 2023
Will AI-generated content affect SEO best practices?
Content marketers that want to embrace AI-generated content should know how the technology affects SEO best practices and new guidelines on AI tools from major search engines. Continue Reading
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News
27 Jul 2023
Box unveils plugin for Microsoft Copilot, tighter integration
The new integration lets joint customers use the tech giant's generative AI assistant to collaborate quicker with shared content summarization and querying. Continue Reading
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Tip
15 Nov 2022
8 free SEO keyword research tools to explore
SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush. Continue Reading
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Tip
01 Sep 2022
How to create an e-commerce content strategy to improve sales
A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales. Continue Reading
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Tip
01 Sep 2022
5 paperless office software tools to consider
With seemingly endless options to choose from, picking the right paperless office software tool starts with understanding what options are available. Continue Reading
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Tip
09 Aug 2022
Top 6 e-signature software providers in 2022
E-signature software can reduce paper costs and improve productivity across departments. Organizations can explore the following six software options to fit their business needs. Continue Reading
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Tip
28 Jul 2022
How to build a successful paperless office strategy
Shifting an organization to be a paperless office starts with finding the right tools to digitize content and establishing the strategy and processes that promote staff buy-in. Continue Reading
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Answer
22 Jul 2022
What are the pros and cons of electronic signatures?
Electronic signatures are quick, secure and can support hybrid and distributed workforces, but not everyone trusts or has access to e-signature technology. Continue Reading
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Answer
14 Jul 2022
How do electronic signatures vs. digital signatures differ?
Many people think e-signature and digital signature are interchangeable terms, but an electronic signature differs from a digital one in critical ways. Continue Reading
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Quiz
30 Jun 2022
Quiz: Test your knowledge of information governance best practices
As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics. Continue Reading
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Tip
08 Jun 2022
Explore the benefits and challenges of paperless offices
While transitioning to a paperless office can be costly, the benefits of paperless are enough to justify the cost for most organizations. Continue Reading
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Feature
07 Jun 2022
The splinternet explained: Everything you need to know
As more countries start filtering content, the splinternet continues to grow. The splinternet can lead to disinformation, global separation and government control. Continue Reading
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Feature
25 May 2022
The history and evolution of the paperless office
From the advent of word processors to full-time remote work, the history of paperless offices reflects major technological innovations across the past four decades. Continue Reading
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Answer
10 May 2022
Where do Zoom recordings go? How to find saved recordings
Zoom meeting recordings are saved and stored on your desktop or the Zoom cloud. But your organization may have security rules that restrict meeting recordings. Continue Reading
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Answer
10 May 2022
Are electronic signatures legally binding?
In 2020, remote work fast-tracked many digital initiatives, including electronically signing legal documents. But e-signatures' legal background goes beyond the pandemic. Continue Reading
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Tip
29 Apr 2022
6 information governance best practices
An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan. Continue Reading
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Tip
20 Apr 2022
5 examples of document version control
Document version control can help organizations improve their content management strategies if they choose the right approach, like labeling copies and purging old drafts. Continue Reading
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Tip
14 Apr 2022
How remote work affects information governance
As many teams still work remotely, organizations may struggle to manage content. Information governance teams should revisit their policies to ensure proper access and security. Continue Reading
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Tip
29 Mar 2022
Why is document version control important?
Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can improve collaboration and fact-checking. Continue Reading
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Tip
09 Mar 2022
How to check and verify file integrity
Organizations planning content migrations should verify file integrity and ensure files weren't corrupted in the move. File validation can keep critical data secure. Continue Reading
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Tip
07 Mar 2022
6 enterprise content management best practices for deployment
A successful ECM deployment requires planning. Content managers should consider their organization's content lifecycle, security and compliance needs before deployment. Continue Reading
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News
08 Sep 2021
Acquia acquires Widen digital asset management
DAM is an old idea making a big comeback for marketing teams trafficking in online video. Acquia adds the Widen DAM to its digital experience platform. Continue Reading
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Tip
04 Aug 2021
12 advantages and disadvantages of video conferencing
Remote work necessitates technological advances such as innovations in video conferencing software. Consider the business benefits and challenges of these tools. Continue Reading
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Tip
03 Jun 2021
Is it legal to record virtual meetings and video conferences?
Yes, it is legal to record virtual meetings. But, for ethical or legal reasons, remote workers shouldn't record them all. Learn when recording is and isn't appropriate. Continue Reading
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Feature
25 Nov 2020
Compare information governance vs. records management
Information governance focuses on the framework a business must follow for managing information, while records management focuses on the lifecycle of digital and physical records. Continue Reading
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Feature
30 Oct 2020
How to navigate video conference recording privacy
Video conferences are convenient for companies whose employees are working remotely due to COVID-19, but now they must determine how to deal with recording and privacy concerns. Continue Reading
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Answer
30 Sep 2020
What is information management vs. knowledge management?
There are some subtle differences between information management and knowledge management -- one focuses on processes while the other focuses on people. Continue Reading
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Tip
31 Jul 2020
8 electronic signature best practices to build in to your workflow
Some tips to think about when creating an e-signing process include cataloging documents requiring signatures, building user stories and determining necessary software features. Continue Reading
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Tip
28 Jul 2020
What the CCPA means for content security
Now that the CCPA is in full effect, businesses must adjust their processes to better protect content. Organizations should prioritize security to avoid fines. Continue Reading
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Tip
30 Jun 2020
Microsoft products address digital workplace security
Microsoft is enhancing products with additional features to address content security, enabling businesses to minimize risks while employees continue to work at home. Continue Reading
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Answer
19 Jun 2020
How do AI tools such as Box Shield enhance content security?
Programs such as Box Shield use machine learning to better secure content, as it monitors existing content continually to learn about new cybersecurity threats over time. Continue Reading
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News
19 May 2020
Microsoft buys Softomotive to boost Power Platform RPA
Microsoft's acquisition of Softomotive gives Power Automate users a low-code RPA system to build bots for Windows-based tasks. Continue Reading
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Tip
29 Apr 2020
What to consider with the digitization of business processes
Many companies want to go digital, but they shouldn't abandon physical paper. Not everyone can digitize quickly, so it's important to accommodate them in a digital transformation. Continue Reading
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Tip
28 Apr 2020
How businesses can optimize data-driven content creation
The amount of content available on the internet grows every day. It is important for businesses to use data to make sure their content reaches the intended audience. Continue Reading
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News
20 Mar 2020
Vendors offer free remote work technology for telecommuting
It's more than a marketing ploy: Cloud technology vendors, seeing their own issues enabling remote work, extend paid products to customers for free. Continue Reading
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News
28 Feb 2020
Contentful App Framework first major release under new CEO
Contentful CEO Steve Sloan, who joined the company in November after leaving Twilio, discusses the release of App Framework, a bundle of APIs and workflow blueprints. Continue Reading
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News
25 Feb 2020
Adobe Acrobat DC integrates PDF tools inside Google Drive
With new Google Drive integration, Adobe embeds free features for commenting and annotating PDFs inside Google Docs. Acrobat subscribers can create, sign and modify PDFs, too. Continue Reading
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News
11 Feb 2020
Akeneo rolls out newest version of PIM software
Akeneo PIM version 4.0 features digital asset manager, API-integrated connection modules and AI attribute mapping to better organize enterprise data. Continue Reading
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Tip
03 Feb 2020
Consider content first in a digital transformation
Organizations should think about content and where it will live at the beginning of any digital transformation to avoid headaches and extra work down the road. Continue Reading
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Opinion
20 Dec 2019
Digital experience trends to watch in 2020
With the availability of AI, personalization engines and customer data platforms, businesses and consumers can expect improved digital experiences in 2020. Continue Reading
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Opinion
13 Dec 2019
DNA as a content storage device is closer than you think
Storing content in DNA may one day be possible, but today, it's neither practical nor cost-effective. Here's where this technology stands in today's world. Continue Reading
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Tip
06 Dec 2019
Personalization engines help engage and retain customers
Content personalization is essential to getting the right material to the right customers. Here are some personalization engines that can help you better target your content. Continue Reading
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News
04 Dec 2019
New capabilities added to Alfresco Governance Services
The updates are intended to secure electronically stored information residing across different locations in light of recent regulatory changes, including the GDPR, FOIA and CCPA. Continue Reading
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Tip
22 Oct 2019
5 tips to avoid content sprawl when using Microsoft Teams
Businesses should heed this advice when rolling out Microsoft Teams to avoid content sprawl and ensure users can easily find the content they seek. Continue Reading
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News
30 Sep 2019
OpenText's Mark Barrenechea talks Google, AI, future of CMS
OpenText CEO talks about the company's future, how AI changes everything, his acquisition philosophy and how to keep a tech company relevant as it moves into its third decade. Continue Reading
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Tip
09 Sep 2019
3 things to learn before considering blockchain integration
Paul Swider, CTO at RealActivity LLC, discusses how to use blockchain technology to increase the security and usefulness of transaction software during a presentation at SPTechCon 2019. Continue Reading
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Tip
26 Aug 2019
5 tips for designing a personalization strategy
Companies using digital need some kind of personalization strategy to succeed. These five tips will help you use personalization engines to improve content management processes. Continue Reading
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Feature
16 Jul 2019
SEC's iXBRL requirements met with optimism -- and trepidation
Compliance with the SEC's new Inline XBRL requirements will change financial reporting processes. The benefits are there, but not everyone is optimistic about the change. Continue Reading
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Tip
11 Jul 2019
Get to know data governance tools for the enterprise
Data governance tools can address documentation gaps, data visibility and metadata management. Here are some tools that can help you along your journey. Continue Reading
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News
09 Jul 2019
OpenText cloud editions to replace on-prem apps
OpenText cloud editions are on the way for on-premises apps, including content services, AppWorks, security and business apps. Continue Reading
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News
09 Jul 2019
OpenText-Google partnership expands due to Anthos
OpenText invests heavily to support Google Cloud migrations in the wake of Google Anthos container environment introduction earlier this year. Continue Reading
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Tip
01 Jul 2019
The role of blockchain in information governance
While blockchain got its start as the foundation for different cryptocurrencies, it can also be beneficial in content management. Here's how it works. Continue Reading
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Tip
27 Jun 2019
5 steps for digital workplace transformation
Organizations each have their own challenges in a digital workplace transformation. Here are five tips for a smooth transition toward that digital experience. Continue Reading
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News
14 Jun 2019
Nuxeo Insight Cloud adds AI content services to platform
Nuxeo adds AI content services to its content management suite in hopes of spurring citizen data scientists to create custom data models for their workflows. Continue Reading
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News
30 May 2019
Seal contract analytics software brings new UI, AI features
Seal Software launched version 7 of its contract analytics software, dubbed Seal 7, touted to provide a more seamless user experience, scalability and extensibility. Continue Reading
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Feature
01 Apr 2019
E-commerce information systems, content management join forces
Content management to power e-commerce systems takes on greater importance in personalizing customer engagement by aligning processes, data and tools in unified platforms. Continue Reading
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Feature
06 Mar 2019
Securing content as cloud environments proliferate
Content security requires strategies for enterprise content management systems -- and that goes double for a cloud-based CMS. Mixed on-premises and cloud environments add a tech twist. Continue Reading
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Feature
14 Jan 2019
Successful chatbot content strategies rely on tools, AI
Chatbots aren't a panacea curing customer support issues. Organizations must hone their content quality, organization and management to create successful bots. Continue Reading
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Tip
08 Jan 2019
Be aware of new OneDrive and SharePoint security features
SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help. Continue Reading
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Podcast
26 Jul 2018
Evaluating CMS platforms, LA County stays on Documentum
OpenText wins -- or rather, retains -- a massive Documentum customer in LA County after the company acquired the content services platform from EMC last year. Continue Reading
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Feature
28 Jun 2018
Acquia methodically bridges enriched content and e-commerce
The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento. Continue Reading
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Feature
10 May 2018
Future of collaboration technology: More Slack and AI, less email
Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants? Continue Reading
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Tip
04 May 2018
Digital transformation hinges on information governance policies
Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success. Continue Reading
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Feature
30 Apr 2018
E-signature software market caters to contract-heavy industries
How do electronic signature tools from DocuSign, eSignLive, Adobe Sign, SignNow and SignEasy stack up? A G2 Crowd expert helps us sort through the field. Continue Reading
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Tip
26 Apr 2018
Free GDPR tool for SharePoint aids data privacy compliance
A free, open source tool for SharePoint helps admins build a GDPR management hub to comply with the EU's data privacy law. Continue Reading
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News
16 Apr 2018
How a digital transformation process helped curb reliance on paper
By moving on from paper, the North Carolina Court System and the Texas Animal Health Commission were able to accommodate constituent or partner requests much quicker. Continue Reading
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Answer
06 Mar 2018
Drupal vs. Acquia: What's best for which organizations?
Which fork in the road should an organization take: open source Drupal, or Drupal with Acquia's service package and strong security and standardization? It's not always obvious. Continue Reading
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Tip
05 Mar 2018
AR content is the next frontier for execs to manage, monetize
So you've built a great augmented reality platform for consumers at play or field staff at work. Now, all you need is to find and catalog the content to populate it. Continue Reading
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Tip
22 Jan 2018
Agile content management leads to iterative value
An Agile approach to enterprise content management enables companies to continually improve ECM systems and add value steadily and quickly. Here's how to make it work. Continue Reading
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Answer
30 Aug 2017
What's the difference between ECM vs. WCM in the cloud era?
Does the difference between ECM vs. WCM leave you scratching your head? Read on to finally understand what exactly each system does and how it can benefit you. Continue Reading
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Tip
27 Jul 2016
Three ways to import Power BI data into SharePoint
Whether you want to import raw data, use a URL or analyze data with Excel, here's the how-to on bringing Microsoft Power BI data into SharePoint. Continue Reading
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Tip
27 Jun 2016
How to connect Power BI with SharePoint
Here's a step-by-step guide on how to connect Power BI with SharePoint team sites without uploading files, allowing you to export and analyze data much more seamlessly. Continue Reading
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Quiz
30 Sep 2013
Quiz: Corporate records management practices for the compliance-minded
Corporate records management practices keep compliance officers at the forefront, so we've created the quiz to test your records management awareness. Continue Reading
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Feature
17 Jan 2013
Knowledge management strategy helps gas company retain worker know-how
Pacific Gas and Electric shares advice on how to hold on to institutional knowledge when highly experienced workers hit retirement age. Continue Reading
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Tip
28 Jun 2012
A decision maker's guide to organizational records management strategy
Records management strategy is the cornerstone of meeting IT compliance guidelines and regulations. Learn what resources and characteristics you need to stay up to speed. Continue Reading
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Feature
09 May 2012
Document management system success relies on proper scope
Document management system success relies on proper planning for the scope and needs of your organization -- not only today, but in the future, says consultant Steve Weissman. Continue Reading
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Tip
23 May 2011
Application security best practices help meet compliance objectives
Aligning application security best practices and compliance objectives helps companies comply with industry regulations and standards -- and may help reduce costs in the process. Continue Reading