Content management software and services
Content management software helps organizations store, manage and create content while enabling employee collaboration. Whether you want to learn more about web, mobile or enterprise content management services, check out the news, tips and expert advice below.
Top Stories
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News
27 Mar 2024
Adobe intros new GenAI tools and apps for marketers
The new applications and tools are for marketers looking to connect the different processes of the content supply chain in a safe and responsible manner. Continue Reading
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News
26 Mar 2024
Writer Inc.'s new AI tool generates voice of marketers' content
As generative AI technology grows in marketing, personalized tools such as these help brands define their style. It makes sure what's generated is on brand with a company's message. Continue Reading
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News
22 Jul 2019
Investis Digital Connect.ID, a CMS suite, launched
Connect.ID is composed of Connect.ID Platform and Connect.ID Intelligence. It is designed to enable enterprises to build business websites more efficiently. Continue Reading
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Tip
22 Jul 2019
3 ways snackable content creates relevant digital experiences
Businesses can deliver snackable content through contextual commerce, content as a service and digital twinning to create innovative digital experiences. Continue Reading
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News
16 Jul 2019
Alfresco cloud migration service moves content off premises
With new cloud migration services, Alfresco promises to move content from IBM, SharePoint, Documentum and other legacy ECM systems to its cloud platform in a matter of weeks. Continue Reading
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News
11 Jul 2019
New Contentful CMS targets content delivery for retailers
Contentful's content infrastructure is a CMS that intends to bring more flexibility and benefits than a traditional or headless CMS. The offering is directed at e-commerce retailers to drive online sales. Continue Reading
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News
02 Jul 2019
Hootsuite teams up with Yext for online review management
Yext's management platform for businesses' online reviews is now available in the Hootsuite dashboard, following an integration between the two companies. Continue Reading
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News
01 Jul 2019
Microsoft OneDrive Personal Vault aims to secure online files
Nervous about putting your most sensitive or important files in the cloud? Microsoft's answer is an added layer of security for OneDrive users called Personal Vault. Continue Reading
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News
24 Jun 2019
Acquia Content Cloud is here, in private beta version
Acquia Content Cloud is a cloud-based headless content management system built on Drupal. The content-as-a-service product is only available in private beta. Continue Reading
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Answer
21 Jun 2019
How can RPA improve content management?
Many vendors use RPA to complete various content management tasks including Grammarly, BuzzBuilder Pro and Mailchimp. Learn how you can use RPA to enhance your automated processes. Continue Reading
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News
20 Jun 2019
Dropbox Business gets integrations with G Suite, Slack and Zoom
Dropbox Business has been overhauled in an attempt to make it a hub for business communication and collaboration. The updates include new integrations with G Suite, Slack and Zoom. Continue Reading
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Tip
12 Jun 2019
Make the most of data governance capabilities in Office 365
According to a survey of Microsoft users, many companies are not using the data governance tools available in Office 365. John Peluso, CTO of AvePoint, explains why that might be. Continue Reading
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News
12 Jun 2019
Solodev launches CMS to target medium-sized businesses
Solodev DCX 9.0 targets medium-sized businesses with its scalability. The cloud-first CMS features collaboration tools, flexible pricing and automation. Continue Reading
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Answer
06 Jun 2019
How does AI aid in metadata tagging?
Using AI in tagging, a business task that once took hours now takes minutes, freeing employees for more pressing tasks and making them more productive. Continue Reading
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Answer
03 Jun 2019
How does Microsoft Power Platform stack up against SharePoint?
Power Platform capabilities compete with SharePoint and, in some cases, replaces it completely. Suite components include PowerApps, Power BI and Microsoft Flow. Continue Reading
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Tip
29 May 2019
Consider nonfunctional requirements for content services
If developers do not build security, auditing, reporting and accessibility into content services from the very beginning, they will face major challenges implementing them later on. Continue Reading
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News
22 May 2019
Box workflow automation software, Box Relay, overhauled
Content management software vendor Box makes over Box Relay, integrating the workflow automation system more fully into the Box platform and boosting workflow self-service. Continue Reading
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Answer
21 May 2019
How do you choose an e-commerce platform to integrate with a CMS?
Before choosing an e-commerce system, companies need to identify their business objectives and determine what capabilities they need to add to their CMS. Continue Reading
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News
09 May 2019
Acquia-Mautic acquisition underscores open source model
Holding to the strategy of building a digital experience platform based with open source roots, Acquia acquires Mautic, an open source marketing automation cloud. Continue Reading
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Answer
09 May 2019
What are the pros and cons of open source e-commerce platforms?
Open source e-commerce platforms are popular for businesses looking to build an online store. They offer cost savings and flexibility, but consider the support and security risks. Continue Reading
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Feature
09 May 2019
Rise of headless CMS: Businesses move away from traditional WCM
Traditional web content management dominates the market, but as mobile and voice channels become increasingly important, companies opt for headless content management. Continue Reading
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News
08 May 2019
SAP, OpenText broaden partnership with cloud integrations
SAP reveals deeper cloud partnerships with content management vendor OpenText as both legacy platforms entice long-term clients off on-premises systems and into the SAP cloud. Continue Reading
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News
02 May 2019
Hertz app causes legal pain for Accenture developers
Hertz e-commerce system for consumers at the center of $32 million suit; analysts looking at the detailed complaint spread plenty of blame over both parties. Continue Reading
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News
01 May 2019
New capabilities enhance Acquia Cloud security
Acquia's new security and compliance competencies for the Acquia Cloud aim to reduce operational resources, increase data protection and simplify user innovation. Continue Reading
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Tip
15 Apr 2019
Business objects are the future of content services platforms
The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to meet business needs. Continue Reading
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Tip
11 Apr 2019
5 unusual ways to use AI in content management
AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that businesses should also consider. Continue Reading
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Tip
09 Apr 2019
Use data to create personalized content customers actually want
As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data, personalization engines cause more challenges. Continue Reading
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News
08 Apr 2019
Alfresco CMS now using AI, ML to pull, organize data
A new Alfresco CMS module uses artificial intelligence and machine learning to allow users more specific organization and use of their data stored across multiple documents and devices. Continue Reading
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News
27 Mar 2019
DocuSign Agreement Cloud digitizes contract management
DocuSign's Agreement Cloud includes its classic e-signature tools, as well as new products and integrations to help customers digitize the agreement management process. Continue Reading
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Feature
11 Mar 2019
9 killer use cases for CMS blockchain
Uses for blockchain technology in content management and social media exist largely in the realm of the theoretical. But there's a lot of potential for authenticating content. Continue Reading
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Tip
07 Mar 2019
Content services and archiving records: It's complicated
Content services complicate archiving. Microservices render records dynamically for many devices, while an archive should be a static rendering that outlives present data systems. Continue Reading
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Feature
28 Feb 2019
How Mediavine succeeded with cloud digital asset management
Mediavine, an ad management company, has cut web hosting costs by using a SaaS content management platform to store, edit, and manipulate images and video. Continue Reading
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Answer
22 Feb 2019
How do content managers deploy cloud content services?
Using either integrated content tech stacks or separate applications with common APIs, cloud content services dip into data repositories and render content for disparate audiences. Continue Reading
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Tip
14 Feb 2019
Create a winning personalized customer journey
Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a personalized customer journey savvy consumers demand. Continue Reading
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Feature
13 Feb 2019
Google, WordPress develop a CMS for news
Google is funding a WordPress-based content management system aimed at helping small news publishers juggle the demands of publishing news both in print and online. Continue Reading
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Tip
08 Feb 2019
ECM features of the future get an AI boost
AI can help to retrieve and organize content, so it makes sense for ECM platforms to have AI capabilities. Take a look at how AI can enhance ECM. Continue Reading
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Feature
04 Feb 2019
Personalization technology can both help, hurt CX strategy
Technology makes it easier for organizations to personalize content for online prospects. But brands need to make sure they don't get too personal and push away potential buyers. Continue Reading
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Quiz
30 Jan 2019
Test your knowledge of headless CMS
Do you know the difference among traditional, decoupled and headless CMS? Test your knowledge of web content management systems with this quiz. Continue Reading
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News
29 Jan 2019
Dropbox acquisition of HelloSign targets Box's enterprise share
Dropbox deepened its play for enterprise customers by acquiring e-sign startup HelloSign and targeting a top competitor, Box. Continue Reading
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Tip
25 Jan 2019
5 crucial WCM capabilities you can't live without
Web content management systems should be able to do more than create and publish web content. Use this checklist to ensure that your WCM system can keep up with today's content needs. Continue Reading
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Tip
24 Jan 2019
AI in content management requires effort to work well
AI can automate content management tasks such as personalization and metadata tagging. But it can present challenges too, so be aware of these common pitfalls. Continue Reading
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Podcast
24 Dec 2018
Current trends in content management indicate road ahead
CMS trends for 2019 promise to include more AI, and even more AI on top of that. E-commerce and personalization -- to effect more inbound revenue -- also promise to figure in. Continue Reading
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Feature
18 Dec 2018
2019 trends in content management: Personalization, AI
AI, personalization, open services platforms and vendor wars, content management software industry observers say, will be the top trends in 2019. Continue Reading
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Feature
17 Dec 2018
Exploring the best ECM software for your company
Explore some of the top ECM platforms on the market to help make your decision-making process just a little bit easier. Continue Reading
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Feature
13 Dec 2018
Which is the best ECM application for your business?
Examine the top commercial and open source ECM software to help you determine which product is best for your organization. Continue Reading
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Podcast
20 Nov 2018
Where's the beef? Wendy's chooses an open source WCMS
Imagine winnowing down a software platform from 25 vendors -- what Wendy's did when choosing its WCMS. The burger firm made the complex task simpler with a scorecard ranking system. Continue Reading
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News
16 Nov 2018
At Acquia Engage, CTO talks of open source WCM, Red Hat buy
Drupal author and Acquia founder Dries Buytaert talks about how the web content management system written for fun is morphing into a platform from which CX and e-commerce flow. Continue Reading
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Feature
16 Nov 2018
Five ways ECM software can benefit your organization
Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face. Continue Reading
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Feature
12 Nov 2018
HubSpot CMS targets WordPress users with stand-alone product
With the growing importance of customer experience personalization, HubSpot is offering its CMS as a stand-alone product to help customers' web businesses. Continue Reading
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News
07 Nov 2018
Dropbox Extensions gives users chance to try other vendors
The new Dropbox integrations will bring APIs to other file editing and e-signature vendors, making it easier for users to update files without toggling through applications. Continue Reading
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Feature
05 Nov 2018
Content management tools address digital content challenges
With the digital content explosion and increasing mandates come the need to manage all those files. ECM tools do just that and more, ever evolving to meet changing business needs. Continue Reading
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Feature
31 Oct 2018
M-Files QMS implementation helps Farbest Brands wrangle docs
Farbest Brands spent years shopping for technology that would foster compliance with the Food Safety Modernization Act of 2011. It finally settled on a quality management system. Continue Reading
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Feature
10 Sep 2018
AI-assisted image and video search is next content frontier
You can search text, but it's harder to catalog images and video. New tools are automating those processes at the enterprise level. Continue Reading
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News
27 Aug 2018
M-Files cloud subscription turns hybrid with M-Files Online
The ECM industry is continuing to move toward cloud management, yet there are still data migration and security worries preventing some organizations from updating legacy systems. Continue Reading
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News
24 Aug 2018
Box admins get a deeper view with Insights Dashboard
In the GDPR era, compliance and security become heightened concerns. Box Insights Dashboard gives administrators a look into enterprise cloud activity. Continue Reading
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News
20 Aug 2018
Box AI, workflow automation strategies about to unfold
Box is set to reveal new AI and workflow automation tools to add to its cloud content services platform -- technology seen as key to the vendor's future. Continue Reading
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Feature
17 Aug 2018
Nuxeo among new wave of content services platform vendors
An Indigenous-led organization is preserving British Columbia's native languages with the help of a newer type of content management platform that's designed to handle multiple content formats. Continue Reading
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Podcast
20 Jul 2018
At OpenText Enterprise World, security and AI take center stage
OpenText unveiled its new application, OT2, at OpenText Enterprise World 2018, while also touting the importance of security. That and more are discussed on the latest episode of the Pipeline podcast. Continue Reading
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News
13 Jul 2018
Endpoint security tool fueled OpenText's Guidance Software acquisition
Endpoint security was the primary draw for OpenText's Guidance Software acquisition. But plans to improve e-discovery and data forensics with Magellan AI are part of the roadmap. Continue Reading
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Feature
12 Jul 2018
Customers, vendors differ on digital transformation definition
Digital transformation may be the talk of the analyst sphere and the marketing domain, but people using the technology aren't necessarily thinking in those terms. Continue Reading
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News
11 Jul 2018
Execs: Content management in the cloud not as easy as it looks
Challenges await companies as they move content and microservices app-enabled processes to the cloud. Chief among them are data security and apprehension about process complexity. Continue Reading
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News
10 Jul 2018
OpenText OT2 hybrid cloud EIM platform debuts
OpenText's makeover of EIM platform reflects reality that few companies are fully cloud or fully on premises anymore; SaaS, microservices bridge CMS gaps between the two. Continue Reading
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Tip
13 Jun 2018
Cloud DAM platforms vs. on premises for digital asset management
Learn about digital asset management and how cloud DAM democratizes media management and delivery across the enterprise while reducing operations costs and increasing productivity. Continue Reading
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News
05 Jun 2018
Box workflow gets upgrade with Progressly purchase
Box is hoping to upgrade its workflow capabilities by adding the startup Progressly to its team, while also still partnering with IBM on a separate workflow product, called Relay. Continue Reading
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Feature
01 May 2018
Content, data services enable digital workplace transformation
There's a lot of tech behind digital workplace transformations: middleware, application modernization, content and data services. Done right, it enables work-from-anywhere models. Continue Reading
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Feature
30 Apr 2018
GDPR for marketing: What U.S. content management execs need to know
Digital experience encompasses your brand presence on the web -- all of its targeted content, personalized marketing and customer interactions. Get your DX GDPR act together. Continue Reading
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Tip
30 Apr 2018
ECM, digital document management help energy company surge
Sterling Energy can now expand its gas and water distribution services with a digital document management system that gives them real-time insight into business transactions. Continue Reading
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Podcast
24 Apr 2018
Going paperless, AI, blockchain headline AIIM Conference
AI, cloud storage and blockchain technology were discussed at the AIIM Conference. The Pipeline podcast rehashes the conference and two organizations that rid themselves of paper. Continue Reading
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News
13 Apr 2018
Intelligent information management is ready for AI, blockchain
A panel discussion at AIIM 2018 looked at how AI, cloud and blockchain will disrupt the intelligent information management space. Continue Reading
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Podcast
12 Apr 2018
SharePoint 2019 on premises the talk of SharePoint Fest D.C.
This episode of the Pipeline podcast breaks down SharePoint users' concerns about data migration, on-premises version support, security, search pointers and more. Continue Reading
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News
13 Mar 2018
Scrivito unveils serverless CMS product
By building the CMS with ReactJS, Scrivito gained attraction with development community, according to an analyst. Continue Reading
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Feature
08 Mar 2018
Leading brands see the need for personalized content
Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies. Continue Reading
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Tip
01 Mar 2018
When to implement a headless CMS architecture
Do you want the shiny new CMS toy, the headless system? We break down who should jump at this new platform paradigm and take a look at vendors in the space. Continue Reading
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Tip
27 Feb 2018
Strategizing cloud GDPR compliance for the content app stack
Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May. Continue Reading
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Answer
31 Jan 2018
How will WP Engine's $250M influx affect the future of WordPress?
The already-large WordPress provider WP Engine is getting a massive cash infusion, but what does that mean for the content management market? Expert Geoffrey Bock weighs in. Continue Reading
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News
29 Jan 2018
AI, machine learning ahead for Box content management platform
There's more to your content than you might think: AI, sentiment analysis and other tools will yield more insight than ever before, and APIs will help you deliver it. Continue Reading
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News
12 Jan 2018
Intelligent information management in M-Files the next wave for ECM
Intelligent information management in M-Files allows users to search for content in multiple repositories while also being able to automatically assign metadata to content in 2018 upgrade. Continue Reading
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Tip
12 Jan 2017
Using Microsoft MyAnalytics to improve workers' time management
Microsoft MyAnalytics has been hailed as the next great thing for analyzing worker productivity. But how can employees be assured that the data won't be used against them? Continue Reading
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Tip
17 Aug 2015
Challenges of combining structured and unstructured data
Business intelligence tools can turn company data into valuable insights, but unstructured data is often a missing component. It doesn't have to be. Continue Reading
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News
10 Mar 2015
Why SMAC will change your company's content management strategy
Trends like social, mobile and cloud have become entrenched in business operations but also pose serious challenges to managing and securing information. Continue Reading
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Feature
05 Jun 2014
New technologies take on records management challenges
An explosion of information is forcing organizations to recycle their folders and go digital. But change won't come easy. Continue Reading
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Feature
03 Dec 2012
Four factors inform effective strategy for document management tools
The structural view of effective use of document management tools reveals four factors of document imaging and management implementation success. Continue Reading
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Definition
16 Nov 2012
WordPress
WordPress is free, open source publishing software that can be installed locally on a web server and viewed on a proprietary web site or hosted in the cloud and viewed on the WordPress web site. Continue Reading
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News
25 Mar 2011
Will the CMIS specification help prevent a digital dark age?
The recently ratified CMIS specification and other open content management standards can help preserve information for future generations, according to experts. Continue Reading
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Definition
04 Mar 2011
records information management (RIM)
Records information management (RIM) is a corporate area of endeavor involving the administration of all business records through their life cycle. Continue Reading