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End-user device failures can cause major headaches for IT professionals, taking them away from more critical tasks.
A new business model, however, enables IT to offload user endpoint management to an outside source for a service fee. This option, known as the device-as-a-service model, is growing in popularity, and organizations should look into this market trend to see if it provides any opportunities for them.
Test your knowledge on the device-as-a-service model and what exactly it provides.