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07 Oct 2025
New AI-powered suite boosts Teradata's CX capabilities
Autonomous Customer Intelligence features agents and other tools aimed at enabling the vendor's users to gain greater insight into their own customers to improve business outcomes.
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07 Oct 2025
Hospitals in disadvantaged areas lag in telehealth, HIE adoption
Hospital adoption of telehealth and HIE functionalities is lower in socioeconomically disadvantaged areas, indicating a need for new policy efforts, research shows.
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07 Oct 2025
In patient portal surge, Black patients wait longer for responses
Research uncovered disparities in patient portal messaging based on race, insurance coverage type and language preference.