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06 May 2025
ServiceNow rolls into Salesforce territory with CRM agentic AI
ServiceNow makes its pitch to be a CRM, adding CPQ and order management features.
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06 May 2025
ServiceNow expands AI governance, emphasizes ROI
Enterprises remain nervous about deploying AI agents in production, as IT vendors vie to demonstrate the value and comprehensiveness of their platforms.
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06 May 2025
Health equity incentive in P4P model needs adjusting
A research letter examining the use of a health equity incentive in the End-Stage Renal Disease Treatment Choices Model points to further adjustments in pay-for-performance models.