Patient data access
Patient data access, critical regulatory requirement, concerns the secure retrieval and use of individual health information, often via a patient portal or other secure means. In addition, adequate access to care and appointment scheduling, are mainstays of patient-centered care.
Top Stories
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03 Feb 2026
Are AI chatbots exposing healthcare's patient engagement limits?
Experts might be mixed in their reviews of AI chatbots for patients, but there's one thing they do agree on: there's a patient engagement gap, and AI is trying to fill it. Continue Reading
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News
29 Jan 2026
Patients prefer speedy patient portal care over in-person visits
Consumer preferences for patient portal messaging warrants a second look at strategies for managing inboxes, including AI tools and billing for portal messages. Continue Reading
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News
27 Apr 2017
4 Patient Education Strategies That Drive Patient Activation
Clinicians must understand unique patient needs to select effective patient education strategies. Continue Reading
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13 Apr 2017
Patient Engagement Strategies for Post-Discharge Follow-Up Care
Ensuring patients attend their post-discharge follow-up care is critical to driving health outcomes. Continue Reading
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News
07 Apr 2017
Family Caregiver Engagement Cuts Hospital Readmissions by 25%
Cutting hospital readmissions through strong family caregiver engagement can help reduce healthcare costs. Continue Reading
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News
28 Feb 2017
Patient Knowledge Impacts Use of Urgent Care, ED Services
A recent survey revealed that patients often don't know when to access urgent care or emergency department services. Continue Reading
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03 Feb 2017
How Healthcare Pros Measure Patient Engagement, Satisfaction
MACRA, meaningful use, and patient satisfaction ratings are all key patient engagement measures. Continue Reading
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News
30 Jan 2017
Patient Care Navigators Increase Care Quality, Decrease Costs
Cost savings for layperson patient care navigators can help expand these services to medically underserved areas. Continue Reading
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Feature
13 Jan 2017
Balancing Patient Portal Privacy and Access for Pediatric Care
Patient portals in pediatrics raise several privacy issues, especially as patients age into adolescence and young adulthood. Continue Reading
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Feature
29 Nov 2016
What Providers Should Know to Improve Patient Access to Healthcare
Ensuring patient access to healthcare is an important piece of the patient engagement puzzle. Continue Reading
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News
04 Nov 2016
Patients Still Struggle to Access Mental Health Care at VA
While approximately 75 percent of wounded veterans suffer from PTSD, a third struggle to access mental healthcare. Continue Reading
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Feature
09 Sep 2016
How Will MACRA Impact Patient Engagement, Care Coordination?
As the first reporting period draws nearer, providers will need to understand the patient engagement requirements listed under MACRA. Continue Reading
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News
11 Aug 2016
Top 3 Challenges Limiting Patient Access to Health Data
Patients may struggle to access health data because of underutilized patient portals, ambiguous security protocols, and lack of health IT interoperability. Continue Reading
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Feature
08 Jul 2016
How the Affordable Care Act Impacts Patient Engagement
The signing of the Affordable Care Act brought the healthcare industry full-throttle into the age of patient-centered care and patient engagement. Continue Reading
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Feature
13 May 2016
How Patient Portals Improve Patient Engagement
Patient portals are a regularly talked-about technology in a doctor's tool belt, but how can they use the portal to boost patient engagement? Continue Reading
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News
17 Feb 2016
What are the Top Pros and Cons of Adopting Patient Portals?
From better patient engagement to difficulty with patient buy-in, patient portals present numerous challenges and benefits to enhance quality of care. Continue Reading