Patient satisfaction and experience
Patient engagement technology has helped streamline the patient care journey as consumers become accustomed to strategies other service sectors have adopted. Consumer-centric apps form healthcare’s digital front door to improve patient engagement, drive loyalty and ease access to care.
Top Stories
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News
30 Jun 2026
Trusted docs dispel vaccine myths, but many don't have one
KFF data shows that those with a trusted provider are less likely to believe vaccine misinformation, but separate reports indicate many patients still lack a usual source of care. Continue Reading
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News
23 Jun 2026
Lown: Top hospitals fall short in health equity work
The Lown Institute found that the leading hospitals named by U.S. News & World Report underperform in its own measures of health equity. Continue Reading
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News
29 Mar 2016
Understanding Generational Differences in Patient Engagement
While millennials may want more patient engagement through health IT, members of the silent generation look for provider direction in their care. Continue Reading
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News
07 Mar 2016
3 Ways Social Media in Healthcare can Improve Patient Engagement
Between improving provider communication and building a healthcare-oriented community among patients, social media holds a lot of promising in improving patient engagement. Continue Reading