CIOs must take an active role in driving CX initiatives by getting closer to and better understanding customers, improving ...
CIO Stephen Franchetti spends his days balancing IT operations with strategic planning. It's about putting out fires while laying...
Finding the right software isn't just a one-stop shop. Organizations need to follow the right strategy before determining which ...
LMS integration can improve various aspects of a company's operations, including employee experience and compliance. Learn more ...
Process mining can help improve a company’s operational efficiency, resilience and growth. Here’s a comparison of process mining ...
In this podcast, Shannon Wait explains her fight for fair pay and decent conditions for data center workers and why more ...
Decentralized data centers enhance scalability, reduce latency and improve data compliance, offering a strategic shift for ...
Data center admins should adopt a composable architecture to improve resource utilization, reduce costs and enhance AI workload ...
Connectivity issues, misconfigured settings and human error can all cause mobile hotspot problems. IT must know how to avoid and ...
Tablet-based kiosks have become an increasingly popular tool for customer self-service. Organizations managing multiple kiosks ...