News

News

• July 12, 2021 12 Jul'21

  Brands opt for headless e-commerce vs. traditional commerce

  For large enterprises, headless commerce breaks down websites into user-friendly modules marketers can update. SMBs can also use it, paired with WordPress and other simple tools.

• July 09, 2021 09 Jul'21

  Biden noncompete agreement order a warning for businesses

  President Biden has ordered the FTC to consider restricting noncompete agreements, a directive that has bipartisan support in Congress.

• July 09, 2021 09 Jul'21

  Zoom adds voice commands to Zoom Rooms

  Zoom Rooms voice controls could ease the frustrations of using conference room video hardware. Zoom released the feature in public beta, making it available on select systems.

• July 09, 2021 09 Jul'21

  Criminal background check prompts federal lawsuit

  Errors in criminal background checks may be common, which could lead to a denied job opportunity. A Connecticut lawsuit details one such case.

• July 08, 2021 08 Jul'21

  Cisco takes over hybrid event manager Socio Labs

  Cisco will pair Socio Labs' hybrid event product with Webex video and Slido audience polling tools. Cisco believes events with in-person and online participants are the future.

• July 08, 2021 08 Jul'21

  Mosyle adds screen sharing to MDM software

  Mosyle's Screen View establishes a peer-to-peer connection for screen sharing between IT support staff and people with Apple devices. The new tool is in the Mosyle Admin Portal.

• July 06, 2021 06 Jul'21

  The post-pandemic workplace empowers some, not all

  The COVID-19 pandemic has accelerated investments in automation and has sent turnover soaring, a new reality that benefits some employees but is a disadvantage to others.

• July 02, 2021 02 Jul'21

  Quadpack migrates to S/4HANA Cloud to unite data, processes

  Faced with an aging on-premises ERP system, Quadpack is migrating to SAP S/4HANA Cloud while simultaneously upgrading its analytics and data warehousing capabilities.

• July 01, 2021 01 Jul'21

  Google gives third-party cookies a stay of execution

  Experts -- and Google -- tell us why 'The Cookiepocalypse' for which advertisers are braced is delayed until at least 2023, and what it means for internet advertising.

• July 01, 2021 01 Jul'21

  Slack launches Huddles for impromptu online meetings

  Slack Huddles is a form of lightweight communication for informal meetings within the collaboration platforms. Companies using the feature include Dell, Tibco and Cookpad.

• June 30, 2021 30 Jun'21

  Epicor ups its cloud ERP game with Kinetic rebrand

  If you build a cloud-native ERP, customers will come. That's the thinking behind rebranding Epicor ERP 10 as Epicor Kinetic, a multi-tenant SaaS ERP.

• June 30, 2021 30 Jun'21

  Enterprise IT pros unclear on Microsoft Windows 11 benefits

  Microsoft recently unveiled Windows 11, but its consumer-focused presentation left IT pros with questions about hardware requirements and the business benefits for the new OS.

• June 29, 2021 29 Jun'21

  E-commerce giant Shopify upgrades Liquid, dev tools

  Buoyed by the pandemic e-commerce boom, Shopify rolls out upgrades for no-code, low-code and pro-code offerings for its web platform -- and rewrites APIs to make stores faster.

• June 23, 2021 23 Jun'21

  Oracle tool gives HR continuous update of employee skills

  Rapid changes in technology have put more demands on businesses to understand the skills they have on hand, Oracle said. The vendor is hoping its new HCM tool can help with that.

• June 23, 2021 23 Jun'21

  Zoom delays hybrid workplace video feature

  Zoom had planned to release Smart Gallery in beta this week. The Zoom Rooms feature gives all meeting participants equal placement within a video meeting.

• June 23, 2021 23 Jun'21

  SAP makes play to be core of corporate sustainability efforts

  SAP debuted sustainability products so that companies can measure and manage carbon emissions and participate in the circular economy. But are customers ready?

• June 23, 2021 23 Jun'21

  Salesforce previews low-code, pro-code developer tools

  Salesforce to release new low-code and pro-code tools for developers, as well as DevOps Center, which catalogs app dev efforts and offers a planning platform.

• June 22, 2021 22 Jun'21

  Retail tech propels stores past the pandemic

  At NRF Converge, speakers discuss technologies to propel recovery from the recession of 2020, and how social media becomes a minefield for companies that don't have a strategy.

• June 17, 2021 17 Jun'21

  Fed concerns point to challenges for HR and recruiting tech

  The Federal Reserve's concerns about the labor market spoke to a major HR problem -- namely, quit rates and retirements. It's unclear how much help recruiting tech can deliver.

• June 17, 2021 17 Jun'21

  Microsoft updates Teams for the hybrid workplace

  Microsoft has redesigned Teams for the hybrid workplace. Other 365 productivity apps receiving updates throughout the year include Outlook, Whiteboard and OneNote.

• June 17, 2021 17 Jun'21

  Salesforce adds more HR, employee tools to Work.com

  Salesforce to release more employee experience tools on Work.com to support the onboarding and well-being of workers who remain remote after the pandemic passes.

• June 16, 2021 16 Jun'21

  Jobs that can be done anywhere may end up overseas

  Corporate embrace of remote work may encourage employers to do more hiring in lower-cost regions, including other countries, according to a U.K. study.

• June 16, 2021 16 Jun'21

  Infor CloudSuite ERP zeros in on industry specificity

  In this Q&A, Infor CEO Kevin Samuelson and CTO Soma Somasundaram discuss the company's approach to cloud ERP, which focuses on multi-tenancy and deep industry specificity.

• June 16, 2021 16 Jun'21

  Google introduces Spaces collaboration in Workspace

  The Spaces feature set will let users reply to messages directly, set custom availability statuses and converse in chatrooms while working on documents.

• June 15, 2021 15 Jun'21

  SAP Spartacus, headless and Commerce Cloud take center stage

  In the wake of the pandemic, SAP users focus on e-commerce, and SAP puts new emphasis on headless configurations as well as its Upscale Commerce package.

• June 14, 2021 14 Jun'21

  Microsoft integrates virtual desktop, Azure Active Directory

  Azure Virtual Desktop will let people use their Azure Active Directory credentials to sign in to any device. Microsoft plans more integration between the two products later.

• June 11, 2021 11 Jun'21

  Companies aim for hybrid office by September

  Many firms are setting September as a return-to-the-office month, and a majority of workers will be in a hybrid office environment. Three days a week may be the hybrid standard.

• June 11, 2021 11 Jun'21

  SAP wants to own intelligent enterprise, but firms have options

  SAP customers Paragon 28 and Merit Energy extoll the value of an S/4HANA-based intelligent enterprise, but an S/4HANA migration might not be needed to achieve the same benefits.

• June 10, 2021 10 Jun'21

  Motorola adds 5G to its Moto G Stylus

  Motorola will offer the $400 Moto G Stylus 5G as a more affordable alternative to the $1,000 Samsung Galaxy Note 5G.

• June 10, 2021 10 Jun'21

  Cisco offers bundle pricing with Webex Suite

  Cisco's Webex Suite packs many capabilities beneficial to companies preparing for a hybrid workplace, with employees spending time in the office and at home.

• June 10, 2021 10 Jun'21

  The right to disconnect vs. America's always-on culture

  European countries are adopting right-to-disconnect laws, protecting workers from employer retaliation. But in the U.S., there appears to be little interest from lawmakers.

• June 09, 2021 09 Jun'21

  Apple adds multitasking, productivity features to iPadOS

  The latest iPad operating system improves the way users work on side-by-side applications and lets them use the iPad to extend a MacBook or iMac display.

• June 09, 2021 09 Jun'21

  Salesforce Industries rolls out banking AI compliance tools

  Salesforce now claims cloud customizations for 12 different vertical industries. Can this help them win new users from competitors who have released their own industry clouds?

• June 08, 2021 08 Jun'21

  Apple lets Windows, Android users join Facetime calls

  Apple's upcoming improvements to FaceTime would open it up to non-Apple users for the first time and allow for collaborative screen sharing. The feature debuts this fall.

• June 08, 2021 08 Jun'21

  Huawei's HarmonyOS faces uphill battle against Android, iOS

  Analysts say Huawei's HarmonyOS for smartphones and tablets is unlikely to succeed against Android and iOS without easy access to popular apps or a global sales channel.

• June 04, 2021 04 Jun'21

  Unisys buys Unify Square to improve UC management

  Unisys plans to use the Unify Square acquisition to help customers secure and manage their collaboration platforms for hybrid workers. Unify offers the cloud-based PowerSuite.

• June 04, 2021 04 Jun'21

  SAP Business Network major focus at Sapphire Now 2021

  SAP announced new initiatives such as the SAP Business Network to help companies become intelligent enterprises. Experts described the messaging as impressive but lacking in detail.

• June 04, 2021 04 Jun'21

  Facebook focuses on business-to-consumer messaging

  Facebook announced tools to make it easier for enterprises to reach customers on Instagram and WhatsApp, saying customers prefer messaging businesses.

• June 03, 2021 03 Jun'21

  SAP deepens HR integration to improve workforce analytics

  An integration between SAP SuccessFactors and the SAP Analytics Cloud could put richer workforce analytics into the hands of HR departments.

• June 03, 2021 03 Jun'21

  Jamf makes sharing Apple devices easier

  The endpoint management company's new Single Login feature makes it easier for a company's employees to share iPhones and iPads. The feature requires a Pro license.

• June 02, 2021 02 Jun'21

  Salesforce plugs CDP, WhatsApp into marketing, e-commerce

  Salesforce connects its CDP to its platform's customer loyalty tech; Marketing Cloud integrates WhatsApp, SnapChat ads and Datorama advanced analytics reports.

• June 02, 2021 02 Jun'21

  SAP Upscale Commerce gets reboot

  SAP relaunches its Upscale Commerce, first released three years ago to little fanfare, to a broader midmarket base to compete with Shopify's top-end offerings.

• May 28, 2021 28 May'21

  An HR lesson from the Amy Cooper lawsuit

  Employers face pressure to take action against employees for non-work activities. But, as Amy Cooper's recent lawsuit illustrates, doing so is not without risk.

• May 28, 2021 28 May'21

  Google lowers power use in latest Chrome update

  The latest Chrome update changes the way the browser handles tabs to reduce CPU and power consumption. Chrome 91 also lets people copy and paste files directly into emails.

• May 28, 2021 28 May'21

  Sapphire Now should elicit more details on Rise with SAP

  At Sapphire Now, the SAP community is hoping for clarity on Rise with SAP and an honest look at the challenges facing SAP customers.

• May 28, 2021 28 May'21

  NASA is changing its approach to people analytics

  NASA is implementing a graph database to serve as the foundation of its people analytics. It will give managers and employees insights into skills and training needs.

• May 28, 2021 28 May'21

  Post-pandemic digital customer experience: What will change?

  Overstock.com, FTD and Giant Eagle all revamped their CX tech stacks during the pandemic to meet the demand for online service, and upgrades continue.

• May 26, 2021 26 May'21

  Microsoft announces developer tools for Teams

  Microsoft has introduced tools that let developers manage apps, charge for subscriptions and use audio and video feeds on Teams. Some tools are available today, others in the summer.

• May 25, 2021 25 May'21

  How AI is changing Canada Life's recruiting process

  Canada Life Assurance Company's initial adoption of a recruiting AI tool to rank candidates has proved so successful, it's paving the way for deeper investments in the technology.

• May 25, 2021 25 May'21

  Samsung releases two more smart TV, PC hybrids

  The new 24- and 43-inch Smart Monitors will run Microsoft 365 and support Bixby, Google Assistant and Amazon Alexa voice assistants. Pricing for Smart Monitors starts at $200.

• May 25, 2021 25 May'21

  SAP-Honeywell connected buildings app combines OT, IT data

  The new Forge Real Estate Operations application from Honeywell and SAP marries operational data with enterprise data to help companies make better decisions on building usage.

• May 24, 2021 24 May'21

  HubSpot embraces competitor CRM systems, adds RevOps features

  With HubSpot Operations Hub, users -- typically small and medium-sized businesses -- can access cloud tools most often used by large enterprise sales teams.

• May 21, 2021 21 May'21

  Google unveils smart canvas for Workspace apps

  Workspace users will be able to tag files and meetings within Docs and preview files without switching windows. Google also made Docs files look more like web pages.

• May 21, 2021 21 May'21

  The hybrid workplace may be settling on 3 days in office

  As post-pandemic restrictions are lifted, workers are returning to the office under new hybrid workplace schedules. Some companies say 'hybrid' means three days in the office.

• May 20, 2021 20 May'21

  Otter.ai launches assistant that joins Zoom meetings

  Otter.ai released an assistant that attends and transcribes the Zoom meetings on an employee's calendar. The feature keeps everyone up to speed, even when they miss a session.

• May 20, 2021 20 May'21

  Contingent workforce grows, as does battle over its future

  Increasing reliance on the contingent workforce is prompting changes in HR software. It is also fueling a political debate about the future of this independent labor.

• May 19, 2021 19 May'21

  Zoom to launch virtual events platform

  Zoom will launch an events platform in the coming months. Zoom Events will let businesses create hubs, sell tickets and track attendance at conferences and summits.

• May 19, 2021 19 May'21

  ServiceNow's vision for AI, customer service management

  ServiceNow's John Ball discusses the Now Platform's approach to AI, customer service and field service management, and why he left Salesforce as EVP of product for Einstein.

• May 19, 2021 19 May'21

  Google overhauls Android appearance, privacy settings

  Android 12 will feature larger and rounder widgets, themes based on backgrounds and settings that let users opt out of letting apps access their locations, microphones and cameras.

• May 18, 2021 18 May'21

  Samsung Display debuts foldable, slidable phone concepts

  The concepts include two smartphones that expand from portable devices into tablets, a tablet that converts to a laptop and a PC display with a camera underneath.

• May 18, 2021 18 May'21

  Logitech launches video conferencing whiteboard camera

  Logitech's Scribe camera levels the playing field for video conferencing meetings, letting both remote and in-person attendees see the writing on a whiteboard.

• May 17, 2021 17 May'21

  ERP plays vital role in sustainability trend

  In this Q&A, IFS CEO Darren Roos discusses how enterprise systems like ERP can enable companies to develop and manage more effective sustainability initiatives.

• May 14, 2021 14 May'21

  Apple-focused Jamf to buy Wandera for endpoint security

  The $400 million acquisition would bring cloud-based zero trust security to Jamf's Apple-focused endpoint management platform. It's Jamf's largest acquisition to date.

• May 14, 2021 14 May'21

  Tight labor market boosts wages, paves way for automation

  Fast-food restaurants aren't the only places hungry for employees. High-skilled professional and business services occupations account for nearly 1.4 million openings.

• May 14, 2021 14 May'21

  Salesforce rebrands CDP, adds marketing features

  Salesforce finally calls its customer data platform a CDP with its latest release, adds marketer-friendly segmentation features and MuleSoft, Tableau integrations.

• May 12, 2021 12 May'21

  Dell releases 7 PCs for CAD, graphic designers

  Dell has designed the Precision series desktops for power-hungry tasks like CAD and data science. But they come when desktop sales are on the decline.

• May 12, 2021 12 May'21

  Salesforce low-code features in beta; GA slated for winter

  Salesforce gives users a taste of Dynamic Interactions low-code features to come with a beta release of features planned for its next major platform update.

• May 12, 2021 12 May'21

  Oracle CX adds subscription management, 3-D ad measurement

  Oracle adds deeper subscription support for B2C and B2B users to its CX platform, as users look to tie renewals, billing and self-service to commerce revenue.

• May 11, 2021 11 May'21

  Microsoft launches Teams webinar feature

  Microsoft has released a Teams feature that allows event hosts to register, present and keep in touch with thousands of webinar attendees, which is important in the hybrid world.

• May 10, 2021 10 May'21

  WalkMe digital adoption platform eases application overload

  As companies invest in more enterprise applications, digital adoption platforms like WalkMe can both help employees manage the overload and companies drive usage.

• May 07, 2021 07 May'21

  Employees revolt after CEO's op-ed about hybrid workplaces

  In an essay, Catherine Merrill, CEO of Washingtonian Media Inc., argued against hybrid workplaces, drawing a strong reaction from employees and HR analysts.

• May 07, 2021 07 May'21

  SAP-NHL Coaching Insights app enhances real-time game data

  A new version of the Coaching Insights app, a joint SAP-NHL effort, includes features that provide coaches with in-game analysis of player and game data.

• May 07, 2021 07 May'21

  Microsoft, Zoom gain UCaaS market share

  Business use of video conferencing during the pandemic caused a spike in UCaaS market growth in 2020. Analysts predict growth to continue at 20% as people return to work.

• May 06, 2021 06 May'21

  VA's lack of diversity in management called out in hearing

  U.S. Dept. of Veterans Affairs faces criticism over its lack of diversity in senior management, where white workers are more likely to gain management roles than Black workers.

• May 05, 2021 05 May'21

  Microsoft focuses on reading skills in Teams for Education

  The latest Microsoft Teams for Education features will hone student reading skills, let teachers set up assignment groups and centralize student calendars

• May 05, 2021 05 May'21

  Warren Buffett urged to take DEI strategy leadership role

  Berkshire Hathaway is being urged to take an industry leadership role by publishing its diversity, equity and inclusion strategy and data. So far, it has declined to do so.

• May 04, 2021 04 May'21

  Pegasystems to release Process AI amid hyperautomation surge

  Pegasystems will add intelligent automation features to its Pega Platform that apply event stream processing, machine learning and natural language processing to business actions.

• May 04, 2021 04 May'21

  Pegasystems enhances customer service, CX workflows

  Pegasystems users get access to long-awaited Process Fabric automation tool, as well as new vertical-specific customer service tools and AI for interactive voice response.

• May 03, 2021 03 May'21

  Celonis process mining aids Hager's S/4HANA journey

  A successful SAP S/4HANA migration depends on companies fully understanding business processes. Here's how the Hager Group uses Celonis process mining to analyze and optimize processes.

• April 30, 2021 30 Apr'21

  Federal telework may be poised to take off

  The post-pandemic future of federal telework will be up to President Biden's administration, but employee interest in it is high and job satisfaction is up.

• April 30, 2021 30 Apr'21

  Samsung releases 2 lightweight laptops

  The Galaxy Book Pro and Galaxy Book Pro 360 pair with other Samsung devices and start at $1,000 and $1,200, respectively. The 13-inch Book Pro weighs less than 2 pounds.

• April 30, 2021 30 Apr'21

  Apple iOS 14.5 App Tracking Transparency rewires martech

  If your business strategy fully relied on iOS tracking for survival, your company was probably in trouble before 14.5 came out this week, marketing experts say.

• April 29, 2021 29 Apr'21

  Acumatica ERP upgrade built around customer needs

  Acumatica 2021 R1, the latest version of the SaaS ERP, includes CRM and industry-specific enhancements inspired by close customer engagement.

• April 28, 2021 28 Apr'21

  EEOC deals with thorny COVID-19 vaccine issues

  At a hearing, the U.S. Equal Employment Opportunity Commission assessed COVID-19's impact on people of color and women, as well as workplace vaccination issues.

• April 28, 2021 28 Apr'21

  New iPhone privacy settings to hurt small business bottom lines

  Small businesses said revenue could drop by as much as 30% because of recent changes Apple made in the iPhone privacy settings. Companies worry they won't reach customers online.

• April 28, 2021 28 Apr'21

  8x8 pushes work collaboration through a browser

  8x8 said offering its Work apps through browsers helps companies prepare for the hybrid workplace by allowing workers to use the devices at hand to collaborate.

• April 27, 2021 27 Apr'21

  Box Shield adds enterprise content security features

  Box Inc. adds security features for information governance to prevent unintended oversharing of sensitive information and intellectual property in the remote work era.

• April 27, 2021 27 Apr'21

  Zoom Immersive View fosters worker togetherness

  Zoom's Immersive Mode places as many as 25 meeting participants in the same virtual location. The feature reflects the direction of video conferencing platforms.

• April 27, 2021 27 Apr'21

  Adobe Commerce users get AI search for sites

  Adobe Commerce adds AI live search, product recommendations tuned for B2B organizations and digital signatures.

• April 26, 2021 26 Apr'21

  SMB HR market heats up with Paycor IPO, Jobvite acquisitions

  The HR SMB market is seeing activity, with Paycor planning to file an IPO and Jobvite acquiring two firms that may help it better compete in this market.

• April 23, 2021 23 Apr'21

  Rejecting hybrid work will cost employers, survey finds

  Employees may rush to the exits post-pandemic, and many will want a hybrid work option. If employers want people back in the office full-time, they have to pay them more.

• April 23, 2021 23 Apr'21

  Ricoh's HR chief considers the future and the hybrid workplace

  Donna Venable, executive vice president of HR at Ricoh U.S., is considering how the pandemic is reshaping the idea of a hybrid workplace, and how it affects recruiting.

• April 22, 2021 22 Apr'21

  Business practices that could ease meeting fatigue

  Researchers say breaks between meetings and team-building activities that give employees a sense of belonging help combat fatigue in the hybrid workplace.

• April 21, 2021 21 Apr'21

  Apple takes its M1 chip to the iMac, iPad Pro

  The proprietary Apple silicon allows for an iPad Pro and an ultra-thin iMac with faster processing and graphics than previous models. The new products will ship next month.

• April 21, 2021 21 Apr'21

  Hyland gets digital asset management tech with Nuxeo buy

  By acquiring a smaller competitor's digital asset management platform, Hyland looks to build on its 2020 purchase of Alfresco, another cloud-native content management vendor.

• April 21, 2021 21 Apr'21

  Shift to HR shared services could save Connecticut millions

  By consolidating 17 separate HR operations into one shared service, Connecticut expects to save significantly on costs, most of it in personnel reductions through retirements.

• April 21, 2021 21 Apr'21

  VMware launches Anywhere Workspace to secure remote workers

  Anywhere Workspace is an integrated product bundle that includes Workspace One, the VMware secure access service edge architecture and the Carbon Black endpoint security tool.

• April 21, 2021 21 Apr'21

  Salesforce Service Cloud to add features, partners

  Salesforce will announce partnerships this fall to connect new telephony providers to Service Cloud as contact centers reconfigure their teams for post-COVID-19 work.

• April 20, 2021 20 Apr'21

  RingCentral plays catch-up with latest video features

  RingCentral has introduced overlay and video background features to its video-conferencing product. Soon, the company will add breakout rooms, a highly requested feature.

• April 20, 2021 20 Apr'21

  Zoom bolsters platform play with App Fund

  Zoom will invest $100 million in third-party developers to augment its app store. The company hopes new apps can differentiate it in the market, experts said.