News

News

• May 09, 2023 09 May'23

  LinkedIn layoffs a response to slower revenue growth

  LinkedIn is cutting 716 jobs, including management roles, and making organizational changes to speed up decisions. Despite LinkedIn’s layoffs, the tech industry is hiring.

• May 09, 2023 09 May'23

  Coveo brings AI to SAP Commerce Cloud search

  The Coveo Search and Recommendations platform can now be integrated into SAP Commerce Cloud, echoing a trend in e-commerce and bolstering the enterprise vendor's embrace of AI.

• May 08, 2023 08 May'23

  As H-1B visa registrations near 1M, odds of a visa decline

  The new H-1B electronic registration system is seeing explosive demand that significantly reduces the chances of winning a visa in the lottery. It might also be expanding fraud.

• May 05, 2023 05 May'23

  Rootstock adds analytics to Salesforce-based SaaS ERP

  Rootstock has added analytics and new financial tools to its Manufacturing Cloud ERP. Built on the Salesforce platform, the SaaS is now pushing beyond that ecosystem, experts say.

• May 04, 2023 04 May'23

  Slack GPT quickly summarizes channels and creates canvases

  The CRM giant unveiled a generative AI assistant for its Slack collaboration platform to let users quickly summarize channels, draft messages and create whiteboard-like canvases.

• May 03, 2023 03 May'23

  SAP gets dose of AI with IBM Watson

  SAP will now integrate IBM Watson into the SAP Start digital assistant for its cloud applications. But there are questions about how much value this adds.

• May 03, 2023 03 May'23

  Salesforce brings GPT to customer service, sales platforms

  The CRM giant brings generative AI capabilities to its sales and service platforms for fast, relevant email, message and article creation, as well as multilanguage transcription.

• May 02, 2023 02 May'23

  White House begins inquiry of employee monitoring practices

  The White House has launched an inquiry into employee monitoring practices. It follows the U.S. Blueprint for an AI Bill of Rights, which seeks limits on unchecked surveillance.

• May 02, 2023 02 May'23

  Microsoft releases Teams Payments app for small businesses

  The tech giant brings transaction capabilities to its Teams platform, expanding digital commerce options for small businesses that offer online services through Teams.

• May 02, 2023 02 May'23

  Box to inject generative AI into content management platform

  The vendor is working with OpenAI to put the AI research lab's GPT technology into its content management platform. Challenges include limiting AI copyright breaches.

• April 28, 2023 28 Apr'23

  H-1B visa fraud probe follows a move to $10 registrations

  A surge in H-1B visa registrations for selection in the visa lottery has the U.S. questioning whether the new, affordable registration model is being abused.

• April 28, 2023 28 Apr'23

  3D printing has a complex relationship with sustainability

  3D printing promises some sustainability benefits, including creating lighter parts and shorter supply chains, but the overall question of its environmental value is complex.

• April 28, 2023 28 Apr'23

  Calif. advances bill to restrain criminal background checks

  The California State Senate's Judiciary Committee approved revisions to a criminal background check designed to help people with convictions get hired.

• April 28, 2023 28 Apr'23

  How businesses improve customer experience with AI

  AI bolsters the consumer journey by improving personalization for enterprise marketing and unlocking data extraction for customer calls to the contact center.

• April 26, 2023 26 Apr'23

  Study: Generative AI boosts productivity, retention

  A study by the National Bureau of Economic Research found that generative AI boosts productivity by 14%, reduces stress and increases employee retention in customer support roles.

• April 26, 2023 26 Apr'23

  Advanced technologies fuel supply chain 'magic conveyor belt'

  In this Q&A, MIT's Yossi Sheffi discusses the complexities of modern supply chains and how AI, automation and robotics will affect the future of supply chain employment.

• April 25, 2023 25 Apr'23

  Salesforce brings Einstein GPT to Field Service Mobile

  The CRM giant harnesses generative AI to let Field Service Mobile users create drafts and discuss customer problems on Slack and help them find self-service tools.

• April 24, 2023 24 Apr'23

  SAP endorses UiPath RPA for cloud migrations, will embed AI

  UiPath Business Automation Platform will soon become an SAP Endorsed app in the SAP Store. SAP also teased that AI integrations across products are coming.

• April 24, 2023 24 Apr'23

  Slack releases updated API platform for developers

  The instant messaging collaboration vendor released its updated API platform for developers to create functions that interact with APIs.

• April 21, 2023 21 Apr'23

  SAP's new San Francisco office sets its hybrid work approach

  SAP's new San Francisco office encourages in-person interaction and community building among its diverse workforce. Its design was informed by employee input.

• April 20, 2023 20 Apr'23

  Oracle HCM adds new career development tool

  Oracle HCM says its new HR tool, Oracle Grow, helps employees develop skills by providing career options, paths and training amid a rapidly changing job market.

• April 19, 2023 19 Apr'23

  Calif. lawmakers might mandate active shooter training

  California lawmakers are advancing legislation to require active shooter training for all businesses. The bill aims to better prepare employees for workplace violence.

• April 19, 2023 19 Apr'23

  Atlassian unveils generative AI-backed tools for Confluence

  The collaboration software vendor incorporated a virtual assistant supported by OpenAI technology to summarize meetings and draft tweets in Confluence, its collaboration space.

• April 19, 2023 19 Apr'23

  Salesforce integrates Einstein GPT and Data Cloud into Flow

  The CRM giant updated Flow, its automation toolkit, with generative AI and Data Cloud capabilities to trigger automatic responses using natural language prompts and real-time data.

• April 17, 2023 17 Apr'23

  A rise in workplace violence gets a tech response

  Mass shootings in the U.S. are rising, with workplaces being common targets. This has led to the development of advanced weapon detection and employee threat identification tools.

• April 14, 2023 14 Apr'23

  Zendesk teams with OpenAI for new AI-backed CX tools

  The CX giant's partnership with OpenAI brings new tools to help CX personnel summarize content, create knowledge bases and macros, and quickly compose ticket responses.

• April 13, 2023 13 Apr'23

  FinancialForce update may pique enterprise customer interest

  The latest release of FinancialForce SaaS PSA software has more automation and a simplified UX that could move the platform beyond its mid-sized market to larger enterprises.

• April 13, 2023 13 Apr'23

  Adobe adds new Acrobat extension PDF tools in Google Chrome

  The updates let Google Chrome users alter PDF documents by adding comments, markups, highlights, signatures and image cropping all from the browser window.

• April 12, 2023 12 Apr'23

  Cisco provides extra-secure Webex for U.S. government

  Cisco will provide a higher-security cloud-based unified communications platform for U.S. national security and defense personnel to monitor classified data, starting in 2024.

• April 11, 2023 11 Apr'23

  Enterprise Connect 2023 news highlights

  Antone Gonsalves, news director for networking and security, and Katherine Finnell, senior site editor, discuss Enterprise Connect 2023 highlights in "Tech News This Week."

• April 11, 2023 11 Apr'23

  PC sales head south as users look for reasons to buy

  PC sales continue to sag as business users and consumers remain conservative in spending and wait to see if the macroeconomic trends improve or deteriorate.

• April 10, 2023 10 Apr'23

  Patch management not enough to secure SAP systems

  Security is critical to SAP customers, and third-party tools can help seek out and monitor vulnerabilities in areas that SAP patches miss, such as custom code and access control.

• April 06, 2023 06 Apr'23

  How ChatGPT might change HR's job

  HR tech companies are racing to find ways to use LLMs, which can speed up tasks such as writing communications. But the technology comes with risks and a need for human oversight.

• April 06, 2023 06 Apr'23

  Overcoming data privacy challenges in digital marketing

  As access to customers' personal data tightens, online marketers must reevaluate their strategies to reach their desired targets in an effective and creative way.

• April 05, 2023 05 Apr'23

  DEI initiatives hurt by budget cuts, hostile politics

  Diversity, equity and inclusion initiatives face multiple attacks from layoffs, budget cuts and political opposition that question the value of these programs.

• April 05, 2023 05 Apr'23

  Salesforce forms new Trailblazer community group for sales

  The CRM software giant aims to fill sales personnel gap with new sales-focused learners group named Salesblazer and sales certification for existing courses.

• April 04, 2023 04 Apr'23

  Timing crucial for Rainier's move to Epicor cloud ERP

  When Rainier Industries implemented Epicor ERP on premises in 2014, productivity rose. Now, the time is right for a cloud move, which will improve continuity and system management.

• April 03, 2023 03 Apr'23

  Remote work is in decline, but not with this CEO

  Beeline Inc.'s shift to remote work increased productivity. CEO Doug Leeby avoids mandating office returns and is planning a collaboration-focused office redesign.

• March 31, 2023 31 Mar'23

  Jabil's S/4HANA Cloud move: Shift now, transform later

  When it came time to move from SAP ECC to S/4HANA Cloud, Jabil chose to lift-and-shift systems in stages. Business transformation will come after the cloud migration.

• March 30, 2023 30 Mar'23

  IT pros face hybrid work technology challenges

  Enterprises need specialized video conferencing equipment for office spaces that are usually empty to accommodate both in-office and remote participants during meetings.

• March 29, 2023 29 Mar'23

  ChatGPT makes gains in HR, one beta at a time

  HR vendors are cautiously adopting ChatGPT to summarize text and create job descriptions, but concerns about bias and inaccuracy limit its use -- for now.

• March 28, 2023 28 Mar'23

  Microsoft updates Teams for faster online collaboration

  The tech giant's popular collaboration platform gets new features including enabled multi-tenant accounts, QR code sign-in for hot desking and interoperability with Cisco devices.

• March 28, 2023 28 Mar'23

  Cisco updates Webex and RoomOS for better video views

  The digital communications vendor injects virtual conferencing tech with higher-resolution video, enhanced user detection and AI-backed chat summary features.

• March 27, 2023 27 Mar'23

  Zoom to boost Zoom IQ with generative AI-backed capabilities

  The videoconferencing platform's new Open AI-backed tool will provide email writing suggestions. More updated tools include a chat composer and meeting summarizer.

• March 27, 2023 27 Mar'23

  Canva steps up design game with new AI-powered design tools

  The platform provides accessible tools for small businesses that need design help. Canva is also escalating its technology to compete against bigger design platforms such as Adobe.

• March 27, 2023 27 Mar'23

  Amazon Chime SDK gets new tools for call analytics insights

  The communications service's new call analytics tool set enables users to conduct voice tone analysis to track customer sentiment and send the data to their preferred data lake.

• March 23, 2023 23 Mar'23

  Hireology CEO: ChatGPT will kick off HR tech arms race

  Hireology's ChatGPT-based tool, Beaker, helps create job descriptions using customer information, speeding up the process but still involving humans.

• March 22, 2023 22 Mar'23

  Adobe unveils new collaboration tool for marketing teams

  The CX giant revealed new technology for faster workflows between marketing, product and data teams to collaborate on marketing campaigns in its new Product Analytics platform.

• March 22, 2023 22 Mar'23

  SAP looks to grow S/4HANA Cloud presence in midmarket

  Grow with SAP is a new program targeted at driving SAP S/4HANA Cloud sales in the midmarket, but can it address the perception that S/4HANA Cloud is too complex for those companies?

• March 21, 2023 21 Mar'23

  U.S. sets code rewrite on job ads seeking H-1B, OPT workers

  Dice's parent company, DHI Group, has reached a voluntary agreement with the U.S. Equal Employment Opportunity Commission over job ads that allegedly favored foreign workers.

• March 21, 2023 21 Mar'23

  Adobe Firefly brings generative AI image marketing tool

  The CX giant's Firefly is an image creator trained on millions of visuals from Adobe stock content to understand written commands and make images for better marketing.

• March 21, 2023 21 Mar'23

  Vonage's API tools embed video and add bulk messaging

  Vonage drops an embedded video conferencing tool that can live on any platform and a mass communication tool to let enterprises customize messages at scale.

• March 21, 2023 21 Mar'23

  Adobe and RainFocus pair for more data insight at events

  The CX software giant pairs with the event marketing services vendor to provide customers with tools for deeper personalized experiences at in-person and online events.

• March 20, 2023 20 Mar'23

  Amazon’s latest round of layoffs includes HR

  Amazon has cut another 9,000 jobs in HR, Amazon Web Services and advertising, citing the need to be 'leaner' due to economic uncertainty. The company laid off 18,000 in January.

• March 17, 2023 17 Mar'23

  ChatGPT's threat to white-collar jobs, cognitive automation

  ChatGPT has the potential to accelerate cognitive automation, or automate problem solving and critical thinking tasks that are now completed by white-collar workers.

• March 17, 2023 17 Mar'23

  Microsoft unveils AI-backed Copilot for Teams, Word and more

  Microsoft 365 Copilot integrates AI-supported tools into Microsoft's productivity apps to help users write and organize emails, garner insights, and corral disparate data.

• March 14, 2023 14 Mar'23

  With self-criticism, Meta layoff cuts deep, hits recruiters

  Meta's layoff is part of a strategy to reduce its management layers and create a flatter organization. But it may be trading one risk for another.

• March 13, 2023 13 Mar'23

  How the SVB collapse upended payroll for thousands

  The Silicon Valley Bank collapse came as a shock to payroll processors, who had to quickly explain what happened to customers and create alternative payment plans.

• March 13, 2023 13 Mar'23

  SAP agrees to sell Qualtrics stake for $7.7B

  SAP's sale of Qualtrics reaches its final stage as it sells shares for $7.7 billion. The deal recoups the initial investment but may signal that SAP is moving out of XM software.

• March 13, 2023 13 Mar'23

  CX personalization drives strategy for customer data mining

  Users are more likely to engage with custom-made, exclusive digital experiences, which ease the flow of zero- and first-party data back to the vendor for improved CX strategies.

• March 13, 2023 13 Mar'23

  Continuous employee listening gets boost from Qualtrics

  Continuous listening tools can provide immediate insights into changing employee sentiment and complement annual or quarterly employee surveys, if not replace them.

• March 09, 2023 09 Mar'23

  SAP Datasphere looks to build a business data fabric

  A new service on SAP Business Technology Platform is aimed at helping companies get value from SAP and non-SAP data by keeping context when data moves.

• March 08, 2023 08 Mar'23

  Qualtrics' customer experience tools enter rage-filled times

  Qualtrics rolls out new customer experience tools while it ponders a buyout from Silver Lake, a private equity firm.

• March 07, 2023 07 Mar'23

  HubSpot intros AI tools to make content creation easier

  The new AI tools are aimed at marketing, sales and customer service teams that create websites and blogs. They also provide customers with a natural language chat-based experience.

• March 07, 2023 07 Mar'23

  Salesforce joins generative AI ranks with Einstein GPT

  The CRM giant capitalizes on GPT 3.5 tech, weaving generative AI into code creation, Slack tools and customer interactions. The vendor also launched a $250M AI investment fund.

• March 06, 2023 06 Mar'23

  Microsoft's new Dynamics 365 Copilot uses generative AI

  Copilot accelerates routine tasks for marketing and sales teams like creating email responses and collecting customer insight data, intensifying the AI race in CRM software.

• March 03, 2023 03 Mar'23

  A question at HR Tech: Will ChatGPT take HR jobs?

  ChatGPT has sparked interest about its effect on HR. It could offer HR new capabilities, such as generating job ads, but there are concerns about errors and bias.

• March 03, 2023 03 Mar'23

  Digitization sparks growth for EAM systems

  The EAM software market is growing with more options for asset management. Experts argue that companies may benefit from tighter integration between EAM and ERP systems.

• March 02, 2023 02 Mar'23

  Microsoft Teams AI updates for chat, Rooms Pro Management

  The tech giant's $10 billion investment in OpenAI brings AI-supported updates to its basic Teams offering, on top of features supported by GPT-3.5 to Microsoft Teams Premium.

• March 01, 2023 01 Mar'23

  Generative AI-supported tools coming from Pegasystems

  CRM platform Pega Infinity will incorporate artificial intelligence language tools for quicker task management, insight visualization and app development.

• February 28, 2023 28 Feb'23

  Nearly 40% of software engineers will only work remotely

  Hired's annual software engineering study found that remote work is now a competitive hiring differentiator. It also found that younger engineers are at a greater risk of layoffs.

• February 28, 2023 28 Feb'23

  ClickUp 3.0 built for scalability with AI, universal search

  The new platform moves to the modern cloud infrastructure and offers a streamlined inbox, an AI-supported writing tool and universal search to access files across many apps.

• February 24, 2023 24 Feb'23

  CRM titan Salesforce is squeezed in a competitive market

  CRM and CX giant Salesforce is plagued by an activist investor, slower business growth and pressure to increase profit margins with layoffs as the CRM market gets more competitive.

• February 23, 2023 23 Feb'23

  Lawsuit alleges Workday's AI enables hiring bias

  An older Black man with a disability is accusing Workday's technology of hindering his pursuit for employment, claiming its AI is biased. Workday says the lawsuit has no merit.

• February 23, 2023 23 Feb'23

  Pandora embarks on SAP S/4HANA Cloud digital transformation

  When its ERP system became outdated, Pandora chose S/4HANA Cloud for its business process transformation. The new system is expected to unify data and improve customer experience.

• February 23, 2023 23 Feb'23

  Top L&D skills now include management, communication

  Employers are putting soft skills -- such as management, leadership and communication -- as their top learning and development priority, according to LinkedIn.

• February 22, 2023 22 Feb'23

  HR SaaS prices rise, especially for new implementations

  The cost of implementing new HR SaaS software is on the rise as contractor wages increase. HR software prices are going up overall, requiring sharper negotiation skills.

• February 15, 2023 15 Feb'23

  SAP.io selects 5 Web 3.0 startups that HR may want

  SAP has picked five Web 3.0 startups that reflect the direction of HR, including companies that provide ways to pay employees in cryptocurrency and use holographic images.

• February 15, 2023 15 Feb'23

  Florida Crystals simplifies SAP environment with move to AWS

  Florida Crystals' consolidation of its SAP landscape to a managed services SaaS deployment on AWS has enabled the company to focus on business process transformation.

• February 15, 2023 15 Feb'23

  Proposed FTC noncompete rule triggers 5,000 comments

  Stakeholders are divided on the Federal Trade Commission's proposed ban on noncompete agreements, offering more than 5,000 comments ahead of the FTC's public hearing Thursday.

• February 13, 2023 13 Feb'23

  Process mining tool provides guidance based on past projects

  SAP Signavio Process Explorer is a next step in the evolution of process mining, delivering recommendations on transformation projects based on thousands of completed projects.

• February 10, 2023 10 Feb'23

  Employee monitoring notification laws gain steam

  The increasing use of productivity-measuring tools is giving rise to employee monitoring notification laws. Legislation is gaining in the states, and Congress now has a bill.

• February 10, 2023 10 Feb'23

  QAD adds Redzone connected worker platform

  ERP vendor QAD acquires vendor Redzone, providing a foothold in the market for connected worker software that helps manufacturers improve productivity.

• February 09, 2023 09 Feb'23

  Microsoft boosts Teams Premium tools with OpenAI's GPT-3.5

  Microsoft leverages OpenAI's large language model in Teams Premium to draw meaningful information from recorded meetings. More AI features are on the roadmap.

• February 07, 2023 07 Feb'23

  Zoom lays off 15% of its workforce, cuts executive salaries

  Zoom cuts 1,300 jobs due to the current economic downturn, saying it can no longer support the number of workers it hired during the pandemic. It also cut executive salaries.

• February 06, 2023 06 Feb'23

  Dell to lay off 6,650 workers, cites economy, slow PC sales

  Dell joined Microsoft in cutting 5% of its workforce due to slowing PC sales. The company said the action will better position it for future growth.

• February 03, 2023 03 Feb'23

  New Teams Rooms features aim to streamline user control

  Microsoft's latest changes to Teams Rooms include easier access to its most-used buttons, a scroll-through calendar preview and more ambient theme background display options.

• February 03, 2023 03 Feb'23

  Top manufacturing ERP systems focus on industries, UI

  Panorama Consulting Group's top 10 manufacturing ERP report indicates that the systems are increasingly cloud-based and delivering functionality for specific industries.

• February 03, 2023 03 Feb'23

  Salesforce upheaval likely as Elliott Management moves in

  As the CRM and CX giant's financial fortunes have sagged in recent years, activist investor funds have targeted the vendor for cuts that could slow technology R&D and investment.

• February 02, 2023 02 Feb'23

  EEOC hearing on AI bias criticized as one-sided

  The U.S. Equal Employment Opportunity Commission held a hearing this week to examine how AI bias can hurt job seekers. But the panel's composition was accused of being unbalanced.

• February 01, 2023 01 Feb'23

  New Acumatica ERP features focus on productivity for SMBs

  Acumatica's latest release of its SaaS ERP includes new features to improve ease of use and productivity for SMB customers, while strengthening its competitive advantage.

• January 31, 2023 31 Jan'23

  Despite a layoff, Workday is still hiring

  Workday's layoff is part of a growing list of tech companies cutting employees. But the company says it didn't overhire and is instead taking steps toward realignment.

• January 31, 2023 31 Jan'23

  Zoom adds chatbot virtual assistant to CCaaS offering

  The Zoom chatbot uses conversational language and proprietary AI to assist people calling Zoom's contact center as a service. Zoom launched its CCaaS last year.

• January 27, 2023 27 Jan'23

  HR tech companies' layoffs reveal hard facts

  As the economy softens, HR tech companies are trimming payrolls. Several with $1 billion valuations have announced layoffs this month, citing concern for the future.

• January 26, 2023 26 Jan'23

  Despite layoffs, H-1B work visa demand will stay high

  The U.S. government's 85,000 H-1B work visa cap will be exceeded this year, despite the increasing number of tech industry layoffs. That's what history tells us.

• January 26, 2023 26 Jan'23

  Layoffs hit 2.5% of SAP workforce; Qualtrics up for sale

  SAP is reducing its workforce in a 'targeted restructuring' and selling Qualtrics. The layoffs mimic other vendors, and the sale could benefit both companies, analysts said.

• January 26, 2023 26 Jan'23

  Oracle adds logistics features to supply chain platform

  New functionality in Oracle Supply Chain Management helps companies more accurately track shipments and understand the provenance of product components.

• January 24, 2023 24 Jan'23

  HR budgets, tech spending will be flat this year

  HR tech spending will increase slightly, although some investments may be harder to track given the rise of WorkTech.

• January 24, 2023 24 Jan'23

  Google faces new DOJ lawsuit over advertising technology

  The DOJ alleges that Google maintains an illegal monopoly over advertising technology used by website publishers and advertisers.

• January 20, 2023 20 Jan'23

  Tech workforce cuts accelerate with Alphabet layoff

  Citing economic concerns, Google's parent company, Alphabet, is laying off 12,000 employees. That puts the total number of tech layoffs in 2023 at more than 30,000.