April 20, 2016 20 Apr'16

Mobile microchip technology plays a major role in the future

Mobile devices are nothing without powerful chips. Advances in the semiconductor industry will be critical to pushing smartphone innovation forward.

April 06, 2016 06 Apr'16

Blockchain as a service may be in your future -- like it or not

Although consumers have been reticent about digital payments, new services -- such as Venmo and blockchain -- are making the benefits of mobile payments difficult to deny.

March 04, 2016 04 Mar'16

ERP projects need organizational change management to succeed

The success of ERP projects depends on organizational change management, the right ERP software selection and executive buy-in, says a panel of ERP experts.

February 24, 2016 24 Feb'16

Users discontent with data insights from analytics apps

Companies use analytics apps to derive meaningful data insights, but survey results indicate they are discontented with their BI tools. Can Salesforce Analytics Cloud fill the void?

February 15, 2016 15 Feb'16

Salesforce exec discloses plans to boost one-to-one marketing

Traditional mass marketing methods don't cut it anymore. Salesforce discusses its plans to bring one-to-one marketing to customers.

February 08, 2016 08 Feb'16

Omnichannel customer service is no small feat

Seamless, efficient customer service is the elusive goal of omnichannel. Salesforce expects to deliver it using IoT to give contact centers 'spooky intelligent' systems.

January 25, 2016 25 Jan'16

Salesforce IoT Cloud still on road to maturity

Offerings such as Salesforce IoT Cloud are open for business. But are IoT-connected devices ready to generate meaningful data?

December 23, 2015 23 Dec'15

Emerging CRM technologies took center stage in 2015

New CRM technologies such as the Internet of Things and native analytics apps piqued interest in 2015. But adoption of these technologies has yet to reach critical mass.

December 17, 2015 17 Dec'15

Marketing automation adoption takes off: 2016 technology trends

As we look ahead to the 2016 IT trends to watch, one key CRM theme is marketing automation adoption, which is poised to grow, says an expert.

November 20, 2015 20 Nov'15

Oracle Marketing Cloud updates mobile capabilities

Updates to the Oracle Marketing Cloud aim to give marketers and salespeople more mobile customer engagement options, as well as testing capabilities for marketing content.

November 04, 2015 04 Nov'15

Another Worthwhile DISM Source "Trick"

In my continuing efforts to maintain the health and well-being of my Windows 10 installations, I've continued messing about with the built-in deployment image servicing and management tool ...

October 27, 2015 27 Oct'15

Oracle Marketing Cloud updated, with focus on data

Oracle's latest updates to its Marketing Cloud are designed to help marketers make better use of data to segment and target customers, as well as manage campaigns more efficiently.

October 09, 2015 09 Oct'15

NetBIOS Tweak May Be Needed for Win10 NAS Access

In response to a question from an old friend and colleague, I started researching what might cause a NAS connection to vanish following an upgrade to Windows 10. It turns out that certain network ...

September 14, 2015 14 Sep'15

Will Salesforce Wave Analytics' upgrade be persuasive for users?

After a year on the market, Salesforce Wave, the BI platform, gets an upgrade. But there are continuing question marks about its value.

September 01, 2015 01 Sep'15

FinancialForce project management tool boosts Lexmark's ECM services

When Lexmark took on FinancialForce to manage its technology services projects, its ability to provide services blossomed

August 27, 2015 27 Aug'15

Kronos shift scheduling software a grind for Starbucks worker

On-call scheduling software gets criticized in workers' rights debate, but top employment lawyer says the software helps manage costs.

July 24, 2015 24 Jul'15

Oracle Sales Cloud update aims to boost sales, efficiency

Oracle updates its Sales Cloud to increase sales; Infer announces new lead gen product; and Xactly Strategic Services aims to drive workforce management.

July 22, 2015 22 Jul'15

Driver Difficulties Return in Win10 Build 20140

For the last three builds of Windows 10 (10159, 10162, and 10166) the OS was remarkably well-behaved in installing drivers for my newest PC (a less-than-one-year-old Dell Venue 11 Pro 7139 with an ...

June 18, 2015 18 Jun'15

Salesforce releases Wave Analytics Apps and Sales Wave Analytics

Wave Analytics Apps, the latest offering from Salesforce, makes crunching the numbers easier through tighter integration with Salesforce 1.

May 28, 2015 28 May'15

Salesforce ties Wave analytics tool to big data platforms

Salesforce is getting more involved in big data analytics, with new partnerships that open up its cloud-based Wave analytics technology to Hadoop and other big data systems.

May 14, 2015 14 May'15

ShareFile steps up security with third-party DLP integration

Citrix ShareFile will allow for third-party DLP integration within its data zones, as IT shops look for a balance between ease of use and security.

May 14, 2015 14 May'15

Best of Citrix Synergy 2015 Awards winners

The Best of Citrix Synergy 2015 Awards recognize the best products on display at Citrix's annual user conference.

May 08, 2015 08 May'15

Why you need mobile infrastructure

IT shops need to invest in modern mobile infrastructure to meet the growing demands of mobility in the enterprise.

April 13, 2015 13 Apr'15

Microsoft Convergence focuses on analytics, cloud

Microsoft Convergence attendees explored the new cloud-based Power BI analytics tool at the conference.

March 24, 2015 24 Mar'15

Has Microsoft cloud strategy evolved?

Microsoft is trying to lead customers to the cloud with hybrid offerings, such as Microsoft Dynamics CRM. But will that succeed?

March 24, 2015 24 Mar'15

Create apps that focus on end-user needs first

Many companies approach mobile app development backward and don't even realize it. Prioritizing user needs over business needs will breed better results.

March 10, 2015 10 Mar'15

Why SMAC will change your company's content management strategy

Trends like social, mobile and cloud have become entrenched in business operations but also pose serious challenges to managing and securing information.

March 02, 2015 02 Mar'15

Mobile customer service gives citizens a voice with government

Philly 311, a new mobile customer service app for the city of Philadelphia, helps citizens report neighborhood incidents and engage more deeply with city government.

February 10, 2015 10 Feb'15

Customer data becomes the turf for companies' competitive advantage

Corporations are using customer data to gain a competitive edge in the market, but new analytics technologies pose privacy downsides.

February 06, 2015 06 Feb'15

Win10 Gets Smart About Paging Files

In working on a Windows 10 story for SearchEnterpriseDesktop this week, I came to an interesting realization. In Windows 10, MS has finally broken with tradition when it comes to sizing the paging ...

January 23, 2015 23 Jan'15

CloudOn app to shut down after Dropbox acquisition

Following a partnership with Microsoft, Dropbox acquired CloudOn and will pull the plug on the collaboration tool, removing an Office alternative.

January 19, 2015 19 Jan'15

Affordable Apple MDM option emerges for IT on a budget

One real estate services company needed device management and found JAMF's Bushel to be a cost-effective MDM for its Apple devices.

December 18, 2014 18 Dec'14

New per-user Windows license pricing cuts VDI costs

Early quotes for Windows' new per-user Software Assurance licensing could save significant money for IT shops doing VDI.

November 21, 2014 21 Nov'14

BlackBerry pins enterprise future on BES12, partnerships

BlackBerry's return to QWERTY keyboard devices and improvements to BES12 are steps in the right direction, but is it too little, too late for many IT shops that have already moved on?

November 03, 2014 03 Nov'14

Best practices for financial planning and analysis

In a Q&A, Dave Murray summarizes takeaways from a BPI Network survey that polled dozens of executives on their budgeting and forecasting challenges -- and how technology can help.

October 01, 2014 01 Oct'14

The buzz: New 4-D printing gets itself together

And you thought 3-D printing was avant-garde? Get a load of this one-upper: The 4-D process prints parts that can assemble or repair themselves. That is, in theory.

August 29, 2014 29 Aug'14

VMware aims to improve VDI graphics on Chromebooks

As VMware looks to compete with Citrix for EUC dominance, it's added a partnership with Google and Nvidia for Chromebooks graphics performance, and teamed up with Cortado for Horizon 6 printing.

August 22, 2014 22 Aug'14

VMware buys CloudVolumes, application layers on the horizon

With VMware's CloudVolumes acquisition, admins can provide personalized virtual desktops without managing separate images for each user. Applications will work more like they do on mobile devices, too.

July 22, 2014 22 Jul'14

Microsoft talks up services, mum on Windows strategy

Microsoft has acknowledged that users aren't just tied to desktop OSes, shifting its focus to Office 365 and DaaS rather than its Windows strategy.

May 23, 2014 23 May'14

Smackdown: Microsoft vs. Citrix vs. VMware VDI for 3-D graphics

Virtual desktops and 3-D graphics can mix if you use the right approach. Here's how Citrix, Microsoft and VMware VDI's GPU support compares.

May 16, 2014 16 May'14

BlackBerry 10 open APIs extend MDM support without BES

BlackBerry's move to open its BlackBerry 10 OS APIs to other MDM tools is a welcome one for IT shops that don't want to stick with BES.

May 07, 2014 07 May'14

VMware may seek help to improve Unity Touch

VMware might have to rely on another vendor to improve View's Unity Touch feature, which gives virtualized Windows a more mobile-friendly interface.

April 29, 2014 29 Apr'14

A SharePoint upgrade can educate users about information governance

Upgrading or migrating to a new version of SharePoint gives companies a chance to clean up their content and revive information governance training.

April 15, 2014 15 Apr'14

Oracle WebCenter emancipates users and processes at Faribault Foods

After comparing Oracle WebCenter with OpenText, Faribault Foods chose Oracle document management because of its feature set and ecosystem.

April 10, 2014 10 Apr'14

BPM projects must come from top down, says Oracle Collaborate speaker

While trends such as mobility have changed BPM from the bottom up, BPM projects should come from the top down, said an Oracle Collaborate speaker.

March 28, 2014 28 Mar'14

IT admins, MDM vendors mull Apple Device Enrollment Program integration

Apple is listening to IT with device enrollment and volume app purchasing programs updates, yet vendors and IT pros are left to sort through it all.

March 25, 2014 25 Mar'14

Successful ECM strategy needs to mirror how users work

User adoption has long been a sticking point for enterprise content management systems, but mirroring users' processes can be the key to success.

March 21, 2014 21 Mar'14

Plantronics pins hopes on next-gen wearable technology to ‘unify UC’

Imagine using your headset not just for calls, but to adjust the temperature of your conference room or pull up documents you need for your meeting. With the advancement of next-generation wearable technology, those capabilities may not be so far ...

March 18, 2014 18 Mar'14

Will the dying desk phone reinvent itself as a ‘multimedia device’?

ORLANDO – With the use of mobile devices and BYOD growing in the enterprise, will desk phones go the way of the rotary phone, or can they be reinvented for the future?

March 17, 2014 17 Mar'14

ShoreTel rounds out cloud offering with new 400 series for ShoreTel Sky

ORLANDO — ShoreTel announced today at Enterprise Connect 2014 that it is now shipping its 400 series IP phones for ShoreTel Sky, a series of three new deskphone options for cloud customers.

March 14, 2014 14 Mar'14

Microsoft moves deeper into cloud with Office Graph, OneDrive updates

Microsoft looks to the enterprise future with Yammer-inspired Office Graph for collaboration, standalone OneDrive for Business taking on Dropbox, Box.

January 21, 2014 21 Jan'14

As ECM systems mature, BPM becomes central to ROI

ECM systems have matured beyond content repositories to include automated workflow, which can optimize business processes and justify the cost.

December 20, 2013 20 Dec'13

Enterprise mobile device wars to heat up in 2014 with Apple, Samsung

Apple and Samsung will continue their battle for enterprise in 2014. Could Microsoft, or even BlackBerry, seize an opportunity amidst the fight?

December 18, 2013 18 Dec'13

Compare Cisco and Lync UC platform features while market is ripe

Are you deciding between Cisco and Lync UC platforms? This article compares features from each vendor and explains why the competition is so tough.

December 09, 2013 09 Dec'13

Cloud storage and file-sharing service features, pricing comparison

With all the cloud storage and file-sharing platforms available, it can be hard to choose. Use our chart to compare features, pricing and more.

December 05, 2013 05 Dec'13

BlackBerry enterprise management in focus with CEO letter, BES 10.2

On the heels of an impassioned letter from its new CEO, BlackBerry tells everyone who'll listen that it's still the go-to for EMM with a BES 10 update.

November 26, 2013 26 Nov'13

SharePoint 2013 out-of-the-box features

Let's give thanks for some of SharePoint 2013's out-of-the-box features, some of which have made serious strides since the previous release.

September 27, 2013 27 Sep'13

SkyDrive Pro offers another corporate cloud storage service option

Cloud-based storage is in high demand, but will Windows 8.1 with SkyDrive meet the need for an enterprise-grade service?

August 19, 2013 19 Aug'13

"Run as Administrator" Adds to WinDirStat File Visibility

I've written repeatedly about a great, free SourceForge utility called WinDirStat for this blog over the years. But just this morning, I learned something about the program I didn't know -- namely ...

August 06, 2013 06 Aug'13

BMC's Partnerpedia acquisition to yield unified enterprise app store

BMC, RES Software and other vendors offer enterprise app stores akin to Apple's Mac App Store to deliver apps and services to corporate employees . Here's how.

July 24, 2013 24 Jul'13

SAP announces new policy change to ease cloud migration

SAP announces a policy change to make it easier for companies to move portions of their on-premises environments to SAP cloud applications.

June 27, 2013 27 Jun'13

Tips on desktop management virtualization and security RSS feed is moving!

As of July 1, the Tips on desktop management virtualization and security RSS feed will be moving off of the Pheedo platform. Instead, please bookmark the following URL to make sure you continue to receive our content: http://...

June 27, 2013 27 Jun'13

"News on desktop virtualization" RSS feed is moving!

As of July 1, the "News on desktop virtualization" RSS feed will be moving off of the Pheedo platform. Instead, please bookmark the following URL to make sure you continue to receive our content: http://searchvirtualdesktop.techtarget.com/rss/...

May 24, 2013 24 May'13

Citrix XenMobile combines MDM, MAM, file-sharing for mobile management

Citrix users say the company's unified enterprise mobility management product, XenMobile, may make it easier to deliver business applications to on-the-go users.

May 22, 2013 22 May'13

Citrix kills its Application Streaming feature, directs users to App-V

Citrix has officially ceased development and support for its Application Streaming feature, and has directed IT pros to use Microsoft App-V instead.

May 20, 2013 20 May'13

Keep up with SAP Watch

A SearchSAP.com blog - your source for SAP ERP software trends and insights.

May 16, 2013 16 May'13

Could in-memory, biometrics have saved Stringer?

At Tuesday’s SapphireNow conference, SAP’s big message was about how the confluence of big data, in-memory technology and software is changing the face of sports.

May 15, 2013 15 May'13

Medical device company looks to SAP Afaria

Hurst, the director of business systems applications for NuVasive, said the company had seen a sharp increase in its roughly 1,500 employees wanting to work on their smartphones.

May 15, 2013 15 May'13

SAP Sapphire Now 2013: Special conference coverage

Daily news and analysis from the SAP Sapphire Now Conference, May 13-16 in Orlando.

March 15, 2013 15 Mar'13

Q&A: Citrix discusses enterprise mobility management challenges, goals

Citrix discusses the company's mobile enablement strategy and how anyone with an app and Amazon Web Services can disrupt legacy technology vendors.

January 25, 2013 25 Jan'13

A guide to SAP, its competition and its ecosystem

This guide tracks news and developments regarding SAP, the SAP ecosystem, as well as the third-party vendors that SAP competes with, and compiles them here to help companies learn more about their options and get the most out of their IT landscape.

October 23, 2012 23 Oct'12

Citrix Synergy Barcelona recap: Combining XenApp and XenDesktop

At Citrix Synergy Barcelona, the vendor announced phase one of Project Avalon, which will provide unified management for XenApp and XenDesktop.

September 19, 2012 19 Sep'12

Cloud file sharing: Secure enough for the CIA, secure enough for you?

Two U.S. government agencies will adopt cloud file sharing and collaboration services. Security concerns? What security concerns?

September 07, 2012 07 Sep'12

Cloud, UC forces network architects to redesign WANs

Enterprises must consider redesigning their wide area networks (WANs) to support cloud computing and unified communications (UC).

August 22, 2012 22 Aug'12

Enterprise social media and collaboration guide

Check out news, trends, analysis and expert advice on enterprise collaboration strategy, enterprise social media management and the key aspects of implementing collaboration and social technology.

August 10, 2012 10 Aug'12

Oracle breaks losing streak with TomorrowNow decision

Oracle is walking away with a hefty settlement of $306 million in damages in its TomorrowNow lawsuit against SAP. Not quite the amount they really wanted, but certainly a haul.

July 25, 2012 25 Jul'12

Active Directory deficient for consumerization-era identity management

As cloud and mobile take root in enterprises, identity management takes center stage and some say Active Directory isn’t enough.

May 16, 2012 16 May'12

Five signs your multiple ERP systems are out of control

Many manufacturers run multiple ERP systems -- or multiple instances of one system. But there are significant downsides to operating this way.

April 04, 2012 04 Apr'12

Microsoft updates roaming profiles for the desktop virtualization age

Microsoft has finally delivered a new version of its roaming user profiles tool called UE-V, providing profile management for virtual desktops.

February 15, 2012 15 Feb'12

Video conferencing essential to disaster recovery communications

Video conferencing and telepresence have become essential parts of a disaster recovery communications plan for both government agencies and enterprises.

January 26, 2012 26 Jan'12

RES HyperDrive: Cloud nine for IT?

RES Software’s HyperDrive is an in-house file-sharing service that’s similar to Dropbox, but gives IT more control. Plus, it caches data on your iPad so it’s available offline.

December 16, 2011 16 Dec'11

VMware adds Kindle Fire to short View client list

VMware increases its View client support list to gain new VDI customers, particularly those with BYOD policies.

November 29, 2011 29 Nov'11

Customer experience analytics: Separating hype from fact

SearchCRM expert Donna Fluss compares the latest types of customer experience analytics applications.

July 27, 2011 27 Jul'11

Auto-Update for KB2310138 Spreads Consternation for MSE Users

OK, so if you're running Microsoft Security Essentials (MSE) installed then you must figure out what to do with an update that Microsoft pushed yesterday in its increasingly typical "2nd Patch ...

March 22, 2011 22 Mar'11

PCI DSS offers call center PCI compliance tips

The payment card industry compliance standards body has released a new document to help contact centers protect sensitive customer data.

March 03, 2011 03 Mar'11

Business tablet hype at Enterprise Connect: Mobile UC pros skeptical

IT pros attending Enterprise Connect this week are enthusiastic about business tablets but not for mobile UC.

October 25, 2010 25 Oct'10

Oracle vs. SAP lawsuit: The trial begins

It’s been more than three years since Oracle filed a lawsuit against SAP alleging intellectual property theft. Read this special report for the history of the Oracle vs. SAP lawsuit.

October 19, 2010 19 Oct'10

Creating an IT admin's PowerShell toolbox

The PowerShell scripting tool in Windows 7 and Windows Server 2008 R2 should be the staple of any IT administrator's toolbox. Learn how it can help you.

May 06, 2010 06 May'10

Will 4G make mobile video conferencing good enough for enterprises?

Wireless operators promise higher bandwidth and lower latency with 4G networks, but it remains unclear whether the benefits of mobile video conferencing for enterprises will compensate for its limitations.

April 26, 2010 26 Apr'10

Switching your focus from B2B to B2C with social media and CRM

Getting the word out to your customers isn’t just a matter of buying simple advertising anymore -- it’s about engaging with them socially. Denis Pombriant explains the ideas behind this new trend.

March 24, 2010 24 Mar'10

Getting started with SAP data archiving: Answers to FAQs

Should your organization start thinking about an SAP data archiving project? Get answers to frequently asked questions on the topic from SAP data archiving expert Nick Parkin in this podcast.

February 02, 2010 02 Feb'10

Enterprises hold onto Microsoft Office despite Google Apps option

Google Apps is making headway over Microsoft Office in startups and SMBs. But inside enterprises? Not so much.

December 03, 2009 03 Dec'09

Agile global supply chains a key focus for Procter & Gamble, others

Managing global supply chains is a study in overcoming manufacturing and logistics challenges. Procter & Gamble's strategy was explained at Supply Chain & Logistics North America.

November 05, 2009 05 Nov'09

ERP and GIS integration brings spatial dimension to key business apps

Manufacturers are integrating ERP and geographical information systems (GIS) to view data in a spatial dimension. ERP and GIS integration can map plant locations, analyze the supply chain and track the flow of materials and finished products.

November 05, 2009 05 Nov'09

ERP asset management guide

ERP asset management modules handle tracking functions across production, including maintenance schedules, uptime and downtime, compliance and warranty management. Learn the features of asset management software in the ERP asset management guide.

October 29, 2009 29 Oct'09

Can open source OSes ever compete against Windows desktops?

Though Linux desktops get better and better, convincing a Windows shop to switch remains wishful thinking.

October 08, 2009 08 Oct'09

Best practices for MES software selection and implementation

Before moving forward with your MES implementation, be sure you've identified your business goals and expectations for your MES software. Check out some best practices for building a business case, selecting software and implementing MES.

August 05, 2009 05 Aug'09

Oracle vs. SAP for retail: Who has the edge?

SAP and Oracle continue to duke it out for the top spot in retail software, but both are fighting off best-of-breed competitors by touting the message that integration is critical.