News
News
- June 03, 2009
03 Jun'09
Parsing virtual apps, streaming and isolation
Do you know the difference between application virtualization, isolation and streaming? Find out in this week's column from Brian Madden.
- May 14, 2009
14 May'09
New SAP CRM ordering system helps Coke roll out new dispenser
A new beverage dispenser designed to revolutionize Coke's distribution system demanded a new way for the soda giant to service customers.
- October 08, 2007
08 Oct'07
Call center centralization vs. decentralization analytic framework
Call center centralization can be cost-effective for centers of a certain size. In her latest column, Donna Fluss outlines a framework for call center managers who are considering call center consolidation.
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