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Bring yourself up to speed with our introductory content.
12 advantages and disadvantages of video conferencing
Remote work necessitates technological advances such as innovations in video conferencing software. Consider the business benefits and challenges of these tools. Continue Reading
7 Microsoft Power Apps benefits for content managers
Microsoft Power Apps can improve the speed of app development and enable easier app creation, which can benefit organizations and business users with minimal technical skills. Continue Reading
The top 5 video conferencing use cases
Recruiting, training and collaboration are among the top video conferencing use cases for businesses, and they will remain so as the video market continues to expand. Continue Reading
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Is it legal to record virtual meetings and video conferences?
Yes, it is legal to record virtual meetings. But, for ethical or legal reasons, remote workers shouldn't record them all. Learn when recording is and isn't appropriate. Continue Reading
Explore this introduction to digital experience platforms
Web experience management platforms and content management systems are morphing into digital experience platforms. This introduction to digital experience lays out the basics. Continue Reading
5 benefits of enterprise content management (ECM)
ECM is a hefty investment, so it's a good idea to evaluate all the benefits before making a purchase. Understand how ECM benefits these five areas of business.Continue Reading
7 key stages of enterprise content lifecycle management
Content lifecycle management is where business process management, content and records management intersect. Learn more about this process and its key stages.Continue Reading
enterprise document management (EDM)
Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be easily retrieved in the event of a compliance audit or subpoena.Continue Reading
How to develop an ECM strategy and roadmap
Without an ECM roadmap, an organization's strategy can get muddled and disorganized. Understand the steps and strategies to create an ECM roadmap with these tips.Continue Reading
Compare information governance vs. records management
Information governance focuses on the framework a business must follow for managing information, while records management focuses on the lifecycle of digital and physical records.Continue Reading
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5 best practices to complete a SharePoint Online migration
Moving from an on-premises system to SharePoint Online offers businesses new capabilities, such as Power Suite and site analytics. These best practices can help with migrations.Continue Reading
5 important questions to ask potential ECM solution partners
It's critical to select the right enterprise content management partner, so Bob Estes has several questions CIOs should ask around cloud support, data protection, integrations and more.Continue Reading
How automated content tagging improves findability
Companies that use AI to automatically tag their metadata can improve findability of content across the entire organization. AI tagging vendors can help businesses get started.Continue Reading
What is information management vs. knowledge management?
There are some subtle differences between information management and knowledge management -- one focuses on processes while the other focuses on people.Continue Reading
Content collaboration tools streamline digital media workflows
Content collaboration reaches beyond the simple storage and sharing of files to promote better teamwork, easier content searches and smoother workflows.Continue Reading
8 electronic signature best practices to build in to your workflow
Some tips to think about when creating an e-signing process include cataloging documents requiring signatures, building user stories and determining necessary software features.Continue Reading
Test yourself on the differences between SharePoint and OneDrive
Businesses use Microsoft SharePoint and OneDrive capabilities for a number of reasons. Test your knowledge on the differences between SharePoint and OneDrive.Continue Reading
4 digital transformation terms to know
As technology evolves, businesses have no choice but to follow. Digital transformations are inevitable in order to keep customers and employees satisfied.Continue Reading
5 tips to avoid content sprawl when using Microsoft Teams
Businesses should heed this advice when rolling out Microsoft Teams to avoid content sprawl and ensure users can easily find the content they seek.Continue Reading
AI optimizes content management workflows, personalizes CX
AI is poised to revolutionize content management workflows, bringing order to enterprise documents, greater insights into unstructured data and delight to customers.Continue Reading
3 things to learn before considering blockchain integration
Paul Swider, CTO at RealActivity LLC, discusses how to use blockchain technology to increase the security and usefulness of transaction software during a presentation at SPTechCon 2019.Continue Reading
How can businesses use shoppable content?
Shoppable content can be found within a number of digital experiences, including blogs, photos, videos, photo captions and social media. Here's what you need to know.Continue Reading
8 steps to building a website taxonomy
Building a website taxonomy can help make website content better categorized and more easily searchable by users. Here are eight steps to building your own website taxonomy.Continue Reading
Digital transformation technologies power CX makeovers
Businesses use many tools to effect digital transformation. Learn how organizations use these tools to improve CX and digital experience, while getting a leg up on the competition.Continue Reading
How do you choose an e-commerce platform to integrate with a CMS?
Before choosing an e-commerce system, companies need to identify their business objectives and determine what capabilities they need to add to their CMS.Continue Reading
Business objects are the future of content services platforms
The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to meet business needs.Continue Reading
5 unusual ways to use AI in content management
AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that businesses should also consider.Continue Reading
E-commerce content management systems power personalization
Today's customers expect an engaging, personalized experience, even when shopping online. Learn how an e-commerce-ready CMS can point enterprises in the right direction.Continue Reading
Content services and archiving records: It's complicated
Content services complicate archiving. Microservices render records dynamically for many devices, while an archive should be a static rendering that outlives present data systems.Continue Reading
8 ways to make the most of OneDrive file sharing tools
More and more organizations are using OneDrive for enterprise content collaboration. Read how Microsoft's collaboration tool can fit into your daily workflow.Continue Reading
How do content managers deploy cloud content services?
Using either integrated content tech stacks or separate applications with common APIs, cloud content services dip into data repositories and render content for disparate audiences.Continue Reading
Personalized content solidifies the customer experience
Today's customers expect customized, curated digital experiences. Learn how to deliver what customers need and stay ahead of the competition.Continue Reading
Create a winning personalized customer journey
Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a personalized customer journey savvy consumers demand.Continue Reading
How to make an inevitable SharePoint 2010 migration painless
Don't get caught off guard by Microsoft's eventual retirement of its SharePoint 2010 CMS. Prepare for the inevitable with these tips on the migration process.Continue Reading
Test your knowledge of headless CMS
Do you know the difference among traditional, decoupled and headless CMS? Test your knowledge of web content management systems with this quiz.Continue Reading
5 crucial WCM capabilities you can't live without
Web content management systems should be able to do more than create and publish web content. Use this checklist to ensure that your WCM system can keep up with today's content needs.Continue Reading
Open source search engines attract developers
The enterprise search market is evolving and offering new options, such as open source and AI. Discover the benefits of these platforms and how companies are using them.Continue Reading
How to set up SharePoint Online in 9 steps
CIOs need to continually monitor and adapt to SharePoint Online's changes, avoiding common pitfalls to ensure a successful and effective rollout of the platform.Continue Reading
5 tips for how to build a SharePoint intranet site
While enterprise users can be hesitant to switch to a SharePoint intranet site, there are many steps that SharePoint administrators can take to control and curate the content that end users are exposed to.Continue Reading
Digital transformation benefits follow a not-so-fast track
Choosing among the many digital transformation strategies in the content management sphere is not easy but can pay off when they're well-conceived and rolled out.Continue Reading
Digital transformation hinges on information governance policies
Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success.Continue Reading
Is it easy to migrate from PerformancePoint to Power BI apps?
Organizations like to use PerformancePoint as a way for users to interact with visualizations, but it doesn't work with Power BI apps, which can be a problem.Continue Reading
Slack software
Slack software is a cloud-based collaboration software suite. Originally founded in 2009 as a chat tool for a now-defunct gaming technology, Slack has gained currency among enterprises and is broadening into a collaboration platform with ...Continue Reading
Klout score
A Klout score is a measure of a social influence that aggregates one's reach on various social media platforms.Continue Reading
Microsoft FAST Search
Microsoft FAST Search is the search engine for Microsoft's SharePoint collaboration platform.Continue Reading
social media ROI
Social media ROI refers to the return on investment a company can expect to make from its investment in social media technologies.Continue Reading
How do SharePoint's BPM benefits measure up?
SharePoint's strengths may lie in collaboration and content management, but how can enterprises tap into its oft-overlooked BPM benefits?Continue Reading
SharePoint 2013 records management offers new compliance options
SharePoint 2013 offers new options for records storage and management that can help organizations stay compliant without inhibiting the way they work.Continue Reading
Quiz: Corporate records management practices for the compliance-minded
Corporate records management practices keep compliance officers at the forefront, so we've created the quiz to test your records management awareness.Continue Reading
WordPress
WordPress is free, open source publishing software that can be installed locally on a web server and viewed on a proprietary web site or hosted in the cloud and viewed on the WordPress web site.Continue Reading
Content Management Interoperability Services (CMIS)
Content Management Interoperability Services (CMIS) is a specification for allowing users to share and access data across multiple content management (ECM) systems. Continue Reading
enterprise information management (EIM)
Enterprise information management (EIM) is the set of business processes, disciplines and practices used to manage the information created from an organization's data as an enterprise asset.Continue Reading
records information management (RIM)
Records information management (RIM) is a corporate area of endeavor involving the administration of all business records through their life cycle.Continue Reading