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It is generally accepted that data is the fuel of the modern business. But who keeps that fuel pumping? The IT department's job is to ensure data and services not only remain available, but help line-of-business teams use the data they need to propel the business forward. In March 2019, Enterprise Strategy Group conducted its 2019 Technology Spending Intentions Survey. The research found that a quarter of the line-of-business executives that responded view IT as a business inhibitor, more than four times the percentage of those who perceive IT as a competitive differentiator. That's a problem, as modern digital businesses need IT to be a differentiator to succeed. After all, in this rising digital economy, it is how effectively businesses scrutinize their data that determines winners and losers. Why is IT struggling to meet the requirements of modern businesses? Two big reasons are scale and complexity. IT environments are larger and more diverse than ever. Infrastructure is more dispersed in the data center and also spans ...