End-User Computing

How does IT sideload apps in Windows 10?

There are certain cases that make sense for IT to sideload LOB apps to prevent them from reaching the Microsoft Store. Here's how to successfully perform the process. Continue Reading

By

• Robert Sheldon

How to access Windows 10 troubleshooting tools step by step

Running into problems with Windows 10 booting, starting or other performance issues? Get to know the menus and options for Windows troubleshooting. Continue Reading

By

• Gary Olsen

Samsung Notebook 9 Pro 2-in-1 impresses with specs and looks

Other business laptops look downright drab next to the newly redesigned Samsung Notebook 9 Pro 2-in-1, which also has the specs to compete with those Windows 10 workhorses. Continue Reading

By

• Yuuki Nishida

Microsoft Windows Sandbox not a fit for all enterprise playgrounds

Windows Sandbox integrates directly into Windows 10, which makes it easy for IT and users to work with, but could spell trouble for organizations. Continue Reading

By

• Eddie Lockhart, Site Editor

Can hyper-converged infrastructure cut VDI costs?

Hyper-converged systems may cost more upfront, but organizations must also calculate long-term costs to determine if HCI is a fit for their virtual desktop infrastructure. Continue Reading

By

• Robert Sheldon

Run potentially sketchy apps in the Windows Sandbox

Install questionable or untrusted apps and open suspicious attachments in Microsoft’s new virtualized container: Windows Sandbox. Continue Reading

By

• Kyle Johnson, Technology Editor

Quiz yourself on top features of Windows 10

With each update, Microsoft introduces many new features that it can be hard to keep track of. Challenge yourself on how well you know these Windows 10 key features and other terms. Continue Reading

By

• Yuuki Nishida

Compare the top vendors of thin client systems

Explore some of the top thin client systems currently on the market -- based on industry, cost and data usage -- to help you make the right buying decision. Continue Reading

By

• Ed Hardy

The end of hybrid Intune MDM and what IT needs to know

Some Microsoft Intune admins are unsure of what to do after the death of Intune hybrid MDM. IT should consider Azure or other MDM platforms to maintain key functions. Continue Reading

By

• John Powers, TechTarget

Prioritize Win10 NICs Using PowerShell

It's quick and easy to prioritize Win10 NICs using PowerShell. In fact, you can favor wired over wireless, or vice-versa, as you see fit. Continue Reading

By

• Ed Tittel

VDI Like a Pro team announces VDI Performance survey results

Evidently, just because your desktop is in the cloud doesn’t mean it will always perform at its best. Continue Reading

By

• Jack Madden

How can IT keep pace with the Windows update process?

Staying current with the latest Windows updates is a difficult task, but IT can accomplish this without harming the UX with Group Policy, disk capacity planning and more. Continue Reading

By

• Brien Posey

Amazon WorkLink aims to simplify secure mobile device access

Amazon WorkLink enables users to access behind-the-firewall content with their mobile devices and helps eliminate cumbersome VPN and mobile device management setups. Continue Reading

By

• Chris Kanaracus

Mobile SSO: “It works on PC” just isn’t good enough

Jon Towles explains how to make seamless SSO work on iOS and shares a few thoughts on his favorite identity platforms. Continue Reading

By

• Jon Towles

Retiring Older PC Upon Long Service

When I hit a constant series of snags with upgrading to the latest Win10 Insider Preview version, I consider retiring older PC upon long service. Frankly, I'm torn up about this. Continue Reading

By

• Ed Tittel

What should IT look for in a mobile threat defense tool?

IT pros should consider using tools that can defend against mobile threats. The right tool should defend against malware, uncover compliance issues and expose shadow IT. Continue Reading

By

• Robert Sheldon

Win10 Safemode Trap Defeated

If you only use an MS account to log in to Windows 10, you might get caught in a trap. Here, I show the Win10 Safemode trap defeated and disarmed. Continue Reading

By

• Ed Tittel

How to manage cookies across web browsers

There are pros -- saved login credentials -- and cons -- privacy concerns -- to cookies. Either way, IT should understand how to manage cookies across web browsers. Continue Reading

By

• Gary Olsen

Win10 1809 Update Unknown Device Works

To my surprise and delight, I find that Win10 1809 update Unknown Device works in Device Manager. At least it did for a couple of UART system devices yesterday. Cool! Continue Reading

By

• Ed Tittel

Enterprise-signed iOS apps on unmanaged devices is a pain. How should we proceed?

It’s worth it to see if you can make the alternatives (public distribution or avoiding BYOD) work instead for your enterprise apps for iOS. Continue Reading

By

• Colm Warner

Driver Setting Explains Venue Pro Restart Fail

After a clean install shows the problem is software -- not BIOS -- related, changing an Intel Management Engine driver setting explains Venue Pro Restart fail. Continue Reading

By

• Ed Tittel

Kari Script Builds Win10 Bootable Install UFD

When repeated attempts to upgrade to recent Insider Preview releases fail, I use Kari's script to build myself a Win10 bootable install UFD. A clean install does the trick! Continue Reading

By

• Ed Tittel

How to find Wi-Fi settings in Windows 10

In Windows 10, the Wi-Fi -- and wired -- connectivity settings are in a new spot, but they're as easy to access and configure as ever. You just have to know where to look. Continue Reading

By

• Stephen J. Bigelow, Senior Technology Editor

Government shutdown raises end-user security risks

The government shutdown could be a boon for hackers, as end-user resources are a prime attack vector. An expert explains what IT should be on the lookout for. Continue Reading

By

• Alyssa Provazza, Editorial Director

Windows 10 1809 versus 1901

When it comes to version naming, Windows 10 1809 versus 1901 refers to putative release in September (October) 2018 that's now turned into January 2019. Go figure! Continue Reading

By

• Ed Tittel

Test your digital workspace services prowess with this quiz

Citrix and VMware each have workspace platforms with features that control mobile notifications, workflows and more. Find out if you know what they are with this workspace quiz. Continue Reading

By

• John Powers, TechTarget

Learn about the device-as-a-service model and its use cases

Device-as-a-service offerings can help IT pros provide their users with support and high-functioning devices, but they must consider the ramifications of choosing such a program. Continue Reading

By

• John Powers, TechTarget

Talking to Ericom’s new CEO about Ericom Shield and cloud security

Incoming CEO David Canellos has a background in the cloud/web/SaaS security space, which is indicative of the potential in Ericom Shield. Continue Reading

By

• Jack Madden

Windows 7 Inside Last Extended Support Year

With Windows 7 inside last extended support year, lots of businesses and organizations need to plan to migrate to Windows 10 sooner rather than later. Here's why... Continue Reading

By

• Ed Tittel

How can you improve Google Chrome management?

IT professionals should deploy Group Policies to their browsers to improve the user experience. Check out this step-by-step guide on applying Group Policies to Google Chrome. Continue Reading

By

• Brien Posey

GPU use gains traction in VDI deployments

The ability to share GPUs among multiple virtual desktop instances has contributed to a rise in GPU use in many VDI deployments. Continue Reading

By

• Brien Posey

What is Microsoft Intelligent Security Graph?

Get access to data from over 200 Microsoft services in one central view for security and performance. Continue Reading

By

• Kyle Johnson, Technology Editor

Google announces Android Enterprise Recommended program for EMM vendors

Initial EMM vendors include Blackberry, Google Cloud, I3 Systems, IBM, Microsoft, MobileIron, SoftBank, SOTI, and VMware. Continue Reading

By

• Jack Madden

CU KB4480116 Hiccup Offers Easy Fix

CU KB4480116 Hiccup Offers Easy Fix: if you apply the update and lose the Start Menu and/or UWP apps, a quick restart/reboot may set things right. Continue Reading

By

• Ed Tittel

How does Parallels Mac Management for Microsoft SCCM work?

With Mac Management from Parallels, IT professionals can manage Windows and Apple macOS desktops side by side with System Center Configuration Manager's native features. Continue Reading

By

• Robert Sheldon

Does enterprise file sync and share work on mobile devices?

Users who work with file sync-and-share apps on their mobile devices should be aware that auto-syncing works differently and that there are more security risks. Continue Reading

By

• Jack Gold, J.Gold Associates, LLC.

How to use PowerShell to troubleshoot Windows desktops

When IT uses remote access to troubleshoot a user's desktop, it prevents the user from working. PowerShell, however, allows IT to fix a problem without disturbing the user. Continue Reading

By

• Dan Franciscus

Potential 1809 Admin Lockout Discovered

Zounds. Japanese researchers find another 1809 upgrade gotcha. With a potential 1809 admin lockout discovered, workarounds or deferrals are necessary. Continue Reading

By

• Ed Tittel

As remoting gets better, we’re going to have to worry about audio synchronization more

It hasn’t been much of a problem in the past, but it will be in the future. It’s time to start benchmarking audio synchronization performance. Continue Reading

By

• Rachel Berry

Build your business case for thin client hardware

Take an in-depth look at thin clients, including the benefits, drawbacks and use cases, to determine if these endpoints can cut costs and protect data. Continue Reading

By

• Ed Hardy

Discover thin client hardware and learn the benefits it offers

Thin clients can help many organizations, especially when it comes to storing information in one space. Learn about the different thin client designs, as well as their cost-saving benefits. Continue Reading

By

• Ed Hardy

How can you perform a full Windows Update reset?

When Windows Update malfunctions, IT must follow this four-step process to fix the problems. Be sure to have admin privileges before getting started. Continue Reading

By

• Ed Tittel

How can IT use the OAuth 2.0 protocol for iOS 12 devices?

Learn about the history of OAuth and Apple and how iOS 12 changed the game for authorization. There are a few things to be wary of, too. Continue Reading

By

• Matt Schulz

How to accommodate mobile VDI users' application access

IT faces an uphill battle when deploying virtual desktops to mobile devices due to compatibility issues. Virtualization platforms help IT address these problems. Continue Reading

By

• John Powers, TechTarget

Test your phishing security knowledge with this quiz

Email phishing can cause major security breaches if users aren't careful. IT must train users on email security best practices to defend against these attacks. Continue Reading

By

• John Powers, TechTarget

Clear the confusion around Microsoft RDS

Microsoft Remote Desktop Services is often pigeonholed as a session-based virtualization tool. IT can, however, use it for both VDI and app virtualization, as well. Continue Reading

By

• Robert Sheldon

Citrix HDX marches on in release 1811

Citrix has made some updates to HDX in the latest release, and Jo Harder dissects the new features and explains the good and the not-so-good for admins and users. Continue Reading

By

• Jo Harder

Watch out for these mobile technology trends in 2019

As 2018 ends, IT should be on the lookout for the newest trends in enterprise mobile technology. Here's what IT pros should have on their radar for 2019. Continue Reading

By

• Erica Mixon

Windows 10 desktop management holiday wish list

IT pros managing Windows 10 desktops in 2018 might run into problems with OS updates or patches. As a result, they have some holiday wishes for changes to Windows 10. Continue Reading

By

• John Powers, TechTarget

Diverse VDI endpoints require new management methods in 2019

IT professionals must make sure they are prepared to manage different types of endpoints as a part of their VDI deployments because the modern workforce requires it. Continue Reading

By

• John Powers, TechTarget

Win10 1809 Publicly Available

With Win10 1809 publicly available through Windows Update, admins should formulate a workable recovery strategy in case one or more such upgrades go sideways. Here's how. Continue Reading

By

• Ed Tittel

How to manage Windows 10 device drivers

Device drivers connect users' endpoints to the peripheral devices they work with. As a result, IT must know when to update drivers and what to do if they break. Continue Reading

By

• Ed Tittel

How does Microsoft RemoteApp server-based virtualization work?

With RemoteApp, users can access virtual apps that reside in a data center or in a cloud-based VM rather than locally on their devices. The app still behaves as though it's local. Continue Reading

By

• Robert Sheldon

Boost end-user productivity in 2019 with these insights

There are many approaches to end-user management that can improve productivity. Read three experts' opinions on these trends for 2019. Continue Reading

By

• John Powers, TechTarget

VDI trends toward DaaS, mobility in 2019

With the new year approaching, the time is right to reset the VDI table and look at the rise of desktop as a service and mobile devices as VDI endpoints. Continue Reading

By

• Eddie Lockhart, Site Editor

What is Project Verify and how will it affect IT?

Project Verify will enable mobile users to sign into apps and websites without login credentials. Discover what this might mean for IT and how it will work. Continue Reading

By

• Robert Sheldon

OSUninstallWindow DISM Difficulties

Current versions of Windows 10 suffer from OSUninstallWindow DISM difficulties. Check yours to see if this affects your users (or you). Continue Reading

By

• Ed Tittel

Mobile application developer skills to know for an interview

One of the best ways to succeed in your mobile app dev career is to master the art of the interview. Review need-to-know technical skills and how to communicate them effectively. Continue Reading

By

• Vasiliy Zukanov

Modern desktop transformation focuses on workspace technology

As workspaces trend toward mobility and device flexibility, IT departments must evolve to fit users' needs by moving away from a desktop-centric approach. Continue Reading

By

• Robert Sheldon

Opinions of Windows 10 run hot and cold for IT experts

The past year was a roller coaster ride for Windows 10. Microsoft had to put out fires with the October 2018 Update, but it also announced welcome changes to the Edge browser. Continue Reading

By

• Eddie Lockhart, Site Editor

What we learned about the new Workspace ONE Intelligent Hub and the latest in Mobile Flows

We spent a day of deep dives on all things apps! Continue Reading

By

• Kyle Johnson, Technology Editor
• Jack Madden

Late-Month WU Items Equal Update Previews

It's good to know that late-month WU items equal update previews. Those unwilling to deal with possibly shaky code should wait for Patch Tuesday and push updates instead. Continue Reading

By

• Ed Tittel

Adopting Windows 10 modern management is a spectrum, not a binary move to MDM

We also have co-management, but there are other things can be considered modern management. Continue Reading

By

• Jack Madden

How can IT address mobile device security risks?

Mobile threat defense, when paired with EMM, can enhance a security strategy. Here's why an on-device security platform is necessary for today's mobile threat landscape. Continue Reading

By

• Robert Sheldon

Intel Win10 UWP Configuration Utility

When I try out a new Intel Win10 UWP Configuration Utility, I learn that it brings lots of useful, informative capability into a single app. Good stuff! Continue Reading

By

• Ed Tittel

How to secure Azure RDP virtual machine access with a jumpbox

A jumpbox can be a handy tool to improve security in a Microsoft Azure deployment. For starters, it blocks the public IP address automatically associated with any VMs. Continue Reading

By

• Theresa Miller

How to address endpoint security issues caused by users

Certain behaviors, such as ignoring patches, create security issues on the endpoints users work with. IT should enforce policies that prevent users from taking these damaging actions. Continue Reading

By

• Kevin Beaver, Principle Logic, LLC

3 VDI management New Year's resolutions for 2019

IT professionals making New Year's resolutions should take a look at their VDI management approach and find ways to improve it with technology such as AIOps. Continue Reading

By

• John Powers, TechTarget

iOS MDM needs to get better at BYOD, but Apple might make it harder (December 2018 update)

The iOS MDM experience for BYOD has fallen behind the latest versions of Android, and some customer needs aren’t being met. It’s time for some big changes in iOS device management. Continue Reading

By

• Jack Madden

Get to know digital workspace software

VMware and Citrix workspace suites allow IT professionals to centralize end-user management while delivering a single access point for all of users' productivity resources. Continue Reading

By

• John Powers, TechTarget

Wandera mobile security data shows locked-down corporate policies help lessen risk

It’s important to contextualize all the data to ensure everyone understands and doesn’t just try to dunk on one another. Continue Reading

By

• Kyle Johnson, Technology Editor

How mobile threat defense can complement EMM

MTD adoption isn't widespread yet, but IT admins would do well to stay ahead of the game. Here's how MTD can work in conjunction with EMM to secure devices. Continue Reading

By

• Robert Sheldon

Out Darned Win10 Dollar Files!

When an inspection of my C: drives reveals a bunch of hidden system folders, I figure out how to chase out darned Win10 dollar files! Continue Reading

By

• Ed Tittel

Client and server-based virtual application delivery methods

IT pros can deliver virtual apps to users with a client-based or server-based approach. The main difference is where the data lives. Continue Reading

By

• Stuart Burns

Win10 Servicing Stack Updates Support CUs

Win10 Servicing Stack Updates Support CUs (Cumulative Updates) by pre-emptively addressing possible issues and problems with a CU's content and changes. That's why an SSU normally accompanies each ... Continue Reading

By

• Ed Tittel

How to set up a Windows Autopilot deployment

IT can set profiles for its devices running Windows 10 and enroll them in Active Directory with the Windows Autopilot tool, but Autopilot does not cover many settings. Continue Reading

By

• Brien Posey

Ready to build a custom Windows 10 image? Find out!

With a customized Windows 10 image, IT can automate much of the installation process for users and deliver the exact configurations they need. Are you prepared? Continue Reading

By

• Eddie Lockhart, Site Editor

Cumulative Update KB4469342 Weaves Tortuous Win10 Track

After four releases, each new one to unsnarl problems from its predecessors, Cumulative Update KB4469342 weaves tortuous Win10 track for the 1809 release. Continue Reading

By

• Ed Tittel

Why identity management matters to mobility engineers

The next phase of your career can be paved by identity and access management. Continue Reading

By

• Jon Towles

Intel Windows 10 Modern Drivers

As of November 2018, Intel Windows 10 Modern Drivers and an Intel Control Panel app represent the current and future direction for built-in Intel graphics chipsets. Continue Reading

By

• Ed Tittel

How can organizations implement mobile app personalization?

Organizations that want to boost user engagement on a mobile app should use personalization. They can follow these steps to implement personalization effectively. Continue Reading

By

• Robert Sheldon

Microsoft Windows as a service still finding its footing

As Microsoft continues to battle bugs in Windows 10, some analysts and developers blame its quality-control process and a lack of services in Windows as a service. Continue Reading

By

• Ed Scannell, Freelancer

Pop quiz: Desktop virtualization certifications for Citrix and VMware

VMware and Citrix offer numerous certifications for their virtual desktop and app products. Test yourself on the different levels and types of certifications and what each one covers. Continue Reading

By

• John Powers, TechTarget

iCloud Issue Hampers 1809 User Proffer

Because of synchronization problems in the latest Windows 10 release, an iCloud issue hampers 1809 user proffer. Once a PC is updated to the latest iCloud, it's safe to upgrade to 1809. Continue Reading

By

• Ed Tittel

What's driving the next-generation mobile user experience

Mobile users expect more from their employers these days. Thankfully, new technologies are making it possible for organizations to ride the latest evolution in mobile experiences. Continue Reading

By

• Maribel Lopez, Lopez Research

What's driving the next-generation mobile user experience

 Continue Reading

Evernote mobile app helps fill productivity gaps

Taking and organizing notes is an important part of many employees' jobs. Evernote can help business users manage notes, which can be even more critical on mobile devices. Continue Reading

By

• Alyssa Provazza, Editorial Director

How Windows desktop storage evolved to meet today's demands

Storage for Windows desktops has changed significantly as end-user demands and technologies have changed. Cloud-based storage is a top option today. Continue Reading

By

• Jo Harder

How Windows desktop storage evolved to meet today's demands

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Understand Microsoft Windows Virtual Desktop and its benefits

Microsoft is bringing its virtual desktop offerings into the cloud era. Windows Virtual Desktop represents a big step forward. Continue Reading

By

• Jack Madden

Understand Microsoft Windows Virtual Desktop and its benefits

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IT reaps the benefits of HCI for virtual desktops and apps

Hyper-converged infrastructure can deliver benefits to IT on the back end, but many of those benefits can also directly affect virtual application delivery and performance. Continue Reading

By

• Eddie Lockhart, Site Editor

IT reaps the benefits of HCI for virtual desktops and apps

 Continue Reading

Recapping end-user computing strategy evolutions of 2018

It's time to take a look back and consider how end-user computing has evolved over the past year. AI made an obvious mark, but what about hosted desktops and new management approaches? Continue Reading

By

• Alyssa Provazza, Editorial Director

Recapping end-user computing strategy evolutions of 2018

 Continue Reading

Advantages of hyper-converged infrastructure for virtual desktops

Advantages of hyper-converged infrastructure compared with a traditional data center setup include improved scalability and availability, simpler management and better integration. And when it comes to virtual desktops and applications, those benefits lead to better performance. This month's cover story explores the advantages of hyper-converged infrastructure powering VDI and virtualized apps.

Also in this issue, a columnist explains the evolution of desktop storage and how the cloud continues to be the next big things in this area. Expert Jack Madden takes a deep dive into Microsoft's new desktop as a service offering, which is set to shake up the DaaS industry. Plus, this month's App Spotlight shines on Evernote, a compelling option for business organizing and note-taking. And to wrap up another year of the Access e-zine, the editor's note takes a look back at the biggest end-user computing trends and lessons from 2018.

 Continue Reading

How bad are mobile security threats? Our look at the numbers starts with Google and Lookout

Every vendor or company publishing mobile security data has an angle; let’s ditch that and just look at the numbers. Continue Reading

By

• Kyle Johnson, Technology Editor

What are the benefits of QR code enrollment?

IT can enroll devices into MDM using a QR code, which is a more attainable option as support expands. Discover the benefits of this process, including improved workflow and ease of use. Continue Reading

By

• Matt Schulz

A developer's guide to mobile app personalization

User experience for a mobile app can improve significantly with the use of personalization. Learn about the benefits of app personalization and how to use it. Continue Reading

By

• Robert Sheldon

Tablets and Laptops Supplant Desktop PCs

According to the UK Government's Office of Communications (Ofcom), tablet and laptops supplant desktop PCs in the vast majority of end-user homes. Desktops won't disappear, but they're no longer ... Continue Reading

By

• Ed Tittel