End-User Computing

Getting KB4458469 Installed When Windows Update Offer Absent

Getting KB4458469 installed when Windows Update offer absent requires manual update. A quick download from the Microsoft Update Catalog, and all is well. Continue Reading

By

• Ed Tittel

How workspaces can affect a virtual desktop deployment

Workspaces are poised to redefine the desktops users work with. As a result, virtual desktops could become just a part of a larger end-user computing approach. Continue Reading

By

• Alastair Cooke

Preserving Cleanmgr.exe for Future Use

Preserving Cleanmgr.exe for future use in Win10 is easy, as long as you know which files to grab and how to arrange them. Here are those details. Continue Reading

By

• Ed Tittel

What mobile device analytics can do for you

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Why you don't always need a general-purpose operating system

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What mobile thin clients offer and why to consider them

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Samsung Galaxy Note 9 improvements are small but powerful

Samsung's newest smartphone, the Note 9, is similar to the Note 8 at first glance. But there are improvements under the hood, so learn about what sets it apart in this overview. Continue Reading

By

• Erica Mixon

Windows 10 updates options to ease the process

Windows 10 update issues are commonplace in the enterprise, but IT isn't helpless to deal with them. Group Policy and other tools can help IT regain control over updates. Continue Reading

By

• Brien Posey

Essential desktop troubleshooting tools for every IT pro

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Do you know the optimal VDI use cases?

Any IT pro considering VDI must know where to apply it. Find out if you know when and where VDI is a good fit with this quiz on user types, important considerations and more. Continue Reading

By

• Eddie Lockhart, Site Editor

Get to know the device-as-a-service trend

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8GadgetPack Remains Viable and Valuable

Despite resting on technology introduced in Vista, and officially deprecated in Windows 7, 8GadgetPack remains viable and valuable today. Check it out! Continue Reading

By

• Ed Tittel

Keep track of evolving IAM products, technologies

IAM is at the heart of an organization's security strategy. To develop a strong IAM strategy, it's important to stay on top of the newest tools and trends. Continue Reading

By

• Erica Mixon

Bye-Bye Disk Cleanup?

When MS says the program is being deprecated, does that mean bye-bye Disk Cleanup? Storage Sense is upping capabilities in Version 1809, but it's too soon to say if Disk Cleanup will disappear. Continue Reading

By

• Ed Tittel

Reduce update-related downtime after a Windows 10 OS upgrade

Windows 10 updates are a necessary evil, as they add new features and improve security, but also cause downtime for users. IT can downplay the negative effects of updates. Continue Reading

By

• Gary Olsen

What to do if Windows Defender updates don't work

Without the latest Windows Defender updates, your users' desktops won't be completely protected. When update problems occur, there are several actions you can take to solve them. Continue Reading

By

• Ed Tittel

What IT pros need to know about Citrix certifications

Citrix offers a slew of certifications that prove how well an IT pro knows a certain technology. To earn a certification, IT pros must pass exams that Citrix issues. Continue Reading

By

• Theresa Miller

Fleetsmith expands options for Apple device management

Mobile device management can be a challenge for IT admins. Discover one vendor's approach and how security can make or break an organization's MDM strategy. Continue Reading

By

• Erica Mixon

What’s new with Workspace ONE Intelligence & Trust Network?

Announcements focused on improving security features and automating common processes. Continue Reading

By

• Kyle Johnson, Technology Editor

What are the use cases for blockchain in mobile apps?

Blockchain can bring a variety of benefits to enterprise mobile apps. Explore some use cases before integrating this secure technology into mobile apps. Continue Reading

By

• Robert Sheldon

Handling Intel Management Engine Exploits . . . or Not!

Handling Intel Management Engine exploits can throw up some interesting and challenging obstacles, as I learn in attempting to deal with Intel advisory Intel-SA-00141. I may have a fix, but I'm ... Continue Reading

By

• Ed Tittel

4 tips for handling the upgrade process to Windows 10

To ensure a smooth upgrade to Windows 10, IT should take advantage of helpful tools such as the Microsoft Management Console to test Windows 10 application compatibility. Continue Reading

By

• John Powers, TechTarget

Assess IT help desk software options based on these features

Explore communication channels, ticket management, agent management, knowledge base options and reporting capabilities when evaluating prospective help desk management software. Continue Reading

By

• Gary Olsen

“Workflow” apps are a way to do mobile app security for SaaS

Where MDM isn’t possible, building workflows into other enterprise apps gives us a hook for security and management policies. Continue Reading

By

• Jack Madden

Macrium Patches Skipahead Preview Reflect Win10 Bug

Macrium patches Skipahead Preview Reflect Win10 bug in under 24 hours (on a weekend, no less). This is first-rate customer service that goes way beyond the ordinary call of duty. Continue Reading

By

• Ed Tittel

A Win10 Post-Upgrade Checklist

With a well-crafted Win10 Post-Upgrade checklist, you can streamline the process of cleaning up and tweaking a new Windows 10 desktop once the upgrade is complete. Here's a good start! Continue Reading

By

• Ed Tittel

RemoteFX vGPU put out to pasture as Microsoft RDP grows up

RemoteFX vGPU had its run, but Microsoft looks to be done with it now and revealed plans for its deprecation. Continue Reading

By

• Rachel Berry

How can IT determine the optimal smartphone lifespan?

Smartphones don't last forever. Here's how organizations can determine their lifecycles to avoid security issues and keep smartphones functioning at peak performance. Continue Reading

By

• Jack Gold, J.Gold Associates, LLC.

Seriously, what is multi-user Windows 10 for? (Another possible clue?)

We know it’s coming, but we still have no clue what Microsoft is thinking. Continue Reading

By

• Jack Madden

GPT vs MBR Disks

The distinction between GPT vs MBR disks in Windows 10 can be important for boot-up, and also determine the maximum number of partitions and disk sizes allowed. Continue Reading

By

• Ed Tittel

What are the benefits of mobile app A/B testing?

Mobile app A/B testing is the best way to prevent buggy features from reaching your users. Learn the benefits and discover how to get started with the process. Continue Reading

By

• Vasiliy Zukanov

How to avert mobile device security threats

From man-in-the-middle attacks to malware, mobile devices are susceptible to an array of threats. Here's how to prevent them from infiltrating the business. Continue Reading

By

• Kevin Beaver, Principle Logic, LLC

Top tips for virtual desktop delivery success

Successfully deploying virtual desktops is no easy feat. IT pros shared their stories of adopting virtual desktops in a customer panel at VMworld 2018. Continue Reading

By

• Eddie Lockhart, Site Editor

Finding Another Path to Reliability Monitor

When Start10 throws an unexpected launch error at me, I'm off, finding another path to Reliability Monitor. Turns out that "perfmon /rel" does the trick! Continue Reading

By

• Ed Tittel

4 enterprise email clients to consider instead of Outlook

Organizations looking to cut costs or make a change for their business email client have numerous options to replace Microsoft Outlook, but not all of them are viable. Continue Reading

Get to know the latest VMware Horizon 7 features

Recent updates to VMware Horizon include features that focus on troubleshooting UX issues and making it simpler for IT to manage the tool. Continue Reading

By

• Eddie Lockhart, Site Editor

Box mobile app faces security concerns, feature gaps

Box has made strides with its mobile apps, but organizations still have concerns about file sharing on mobile and look for a few feature gaps to be filled in. Continue Reading

By

• Erica Mixon

It's time to embrace mobile VDI access

Mobile devices have not taken the thin client market by storm, but they could become more popular as virtual app and desktop vendors gear their products toward smartphones and tablets. Continue Reading

By

• Eddie Lockhart, Site Editor

Box security gets a boost with built-in Shield

Shield will provide additional security options for Box content. Attendees at BoxWorks consider how this feature could integrate with IT's existing security tools. Continue Reading

By

• Erica Mixon

Can you handle application and desktop virtualization?

Virtual app and desktop deployments offer many benefits to IT, such as ease of management and improved security. Test yourself on the benefits of desktop virtualization. Continue Reading

By

• John Powers, TechTarget

How does a client-based application with Microsoft App-V work?

The app virtualization world is confusing. Get some clarity on how client-based app deployment works by taking a closer look at Microsoft App-V. Continue Reading

By

• Robert Sheldon

Get users on board with your VMware Workspace One deployment

Users are the crux of a Workspace One enterprise implementation, but it takes a lot of work to get them excited about new processes. Continue Reading

By

• Eddie Lockhart, Site Editor

VMware Workspace One updates aim to ease Windows 10 management

VMware added new Windows 10 desktop management features for IT administrators and end users in its Workspace One updates at VMworld. Plus, AirLift gets general availability. Continue Reading

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• Eddie Lockhart, Site Editor

PS Get-HotFix Cmdlet Checks Update Status

For those who want to know if a Windows update or upgrade is present or absent, the PS Get-HotFix Cmdlet checks update status. Here's how to use it. Continue Reading

By

• Ed Tittel

Understand Windows Insider Program for Business options

With its business-friendly Insider Program, Microsoft allows IT and users to test Windows 10 preview builds for compatibility and performance issues. Continue Reading

By

• Robert Sheldon

Explore new iOS security features

Explore the latest features from Apple and the new iOS 12, an operating system that will give IT more control over iOS device management and security in the enterprise. Continue Reading

By

• Kristen Gloss

KB 4093836 Summarizes August 2018 Spectre Microcode Updates

KB 4093836 summarizes August 2018 Spectre Microcode Updates, and points to patches for Windows 10 1803, 1709, 1703, 1607 and the long-term servicing versions. Continue Reading

By

• Ed Tittel

An overview of multi-tenancy in Remote Desktop modern infrastructure (RDmi)

RDS MVPs explain why multi-tenancy is so important, how it works in RDmi, and how to set it up. Continue Reading

By

• Kristin L. Griffin
• Benny Tritsch

How to get the Windows 10 upgrade process right

To install Windows 10 correctly, IT pros should alter the disk layout for a fresh installation of the OS to match Microsoft's recommended order rather than its default order. Continue Reading

By

• Ed Tittel

4 non-Windows applications VDI shops must account for

VDI shops must manage more than just traditional Windows apps in today's enterprise. They must also address Apple-specific apps, as well as mobile-first apps and more. Continue Reading

By

• Alastair Cooke

Windows Defender Blocks PUAs

Windows Defender offers numerous advanced security capabilities. Among them, Windows Defender Blocks PUAs (potentially unwanted applications). Here's how to put it to work! Continue Reading

By

• Ed Tittel

MSIX app packaging gets a hand from Cloudhouse

The introduction of the MSIX packaging format creates potential app compatibility concerns for IT pros. With the right tool, however, they can make the transition much smoother. Continue Reading

By

• Eddie Lockhart, Site Editor

How to solve Windows 10 updates problems

Nothing is more annoying than an OS update that breaks something or won't load right. Windows admins may need some tips and tools to manage Windows 10 updates now that they're automatic. Continue Reading

Win10 Version 1809 Makes Official Debut

A quick screen capture of winver.exe from Build 17741 shows that Win10 Version 1809 makes official debut as the upcoming next version name. Continue Reading

By

• Ed Tittel

Google's OEMConfig could propel Android in business

If more EMM platforms support more types of Android devices, IT departments and business users are set to benefit. Continue Reading

By

• Alyssa Provazza, Editorial Director

Win10 Registry Includes AllowExperimentation Key

If it comes as a surprise that Win10 Registry includes AllowExperimentation key that's enabled by default, take cheer from an easy fix to disable it explicitly. Continue Reading

By

• Ed Tittel

How can organizations calculate the TCO of mobile devices?

There are a variety of factors to evaluate when determining the true cost of mobile devices in an organization. Unpack these factors to find the TCO. Continue Reading

By

• Matt Schulz

How can IT fix Windows Update issues?

Microsoft offers some built-in troubleshooting methods to resolve Windows Update problems. There are also some third-party options IT should be aware of. Continue Reading

By

• Ed Tittel

Mobile threat defense vendors are taking on phishing, a rising concern on mobile devices

The chances of getting malware on your phone are pretty slim, but social media and messaging apps make phishing a mobile threat to be concerned about. Continue Reading

By

• Jack Madden

Get to know data synchronization tools for the enterprise

Users who work with multiple devices will want their data to transfer across endpoints. IT can ease the syncing process by working with the right tools. Continue Reading

By

• Gary Olsen

How to make virtual desktop images easier to manage

There are several common mistakes VDI shops make, including allowing users to gain elevated privileges, that make it more difficult to deliver a quality end-user experience. Continue Reading

By

• Stuart Burns

Add Recovery Partition to Win10 Boot Menu

When recovery entry fails on my Lenovo T520, I re-learn how to add recovery partition to Win10 Boot Menu. Easily done thanks to EasyBCD and MTPW. Continue Reading

By

• Ed Tittel

Can you manage virtual desktop user profile settings?

IT can control virtual desktops more directly with user profile management. Take this quiz to find out if you know about the different profile types and more. Continue Reading

By

• John Powers, TechTarget

Pros and cons of a low-code platform for mobile

Low-code platforms for mobile app development come with plenty of controversy. Discover why developers hate them and how organizations can use them to empower end users. Continue Reading

Fortnite will require Android users to allow unknown sources. Time to rethink MTD and EMM policies?

If consumers get in the habit of installing Android apps from unknown sources, some of our assumptions around Android BYOD, management, and security will have to change. Continue Reading

By

• Jack Madden

About Logitech Driver Interface Drivers

As I dig into and learn more about Logitech Driver Interface Drivers, I quickly realize that they're essentially no-ops (not needed, not loaded, and not used). 'Nuff said! Continue Reading

By

• Ed Tittel

How to create an inclusive endpoint management strategy

Smartwatches, IoT devices and sensors -- oh my! Endpoint management can get confusing quickly, but you can figure it out by answering these questions. Continue Reading

By

• Erica Mixon

Understand the tools for managing Android devices in the enterprise

Over the past year, Google has released new capabilities and features to manage Android enterprise devices. IT should be aware of these recent updates for Android device management. Continue Reading

By

• Kristen Gloss

NoMo Snipping Tool Try Screen Sketch Instead

Starting with a feature upgrade sometime soon, the screencap motto will be "NoMo Snipping Tool Try Screen Sketch Instead!" I take a look at what's what with Skip Ahead Preview Build 18204. Continue Reading

By

• Ed Tittel

How desktop and app virtualization vendors handle mobile devices

If IT pros want to provide their users with access to virtual desktops and apps on mobile devices, they should know which vendors offer which virtualization services. Continue Reading

By

• Robert Sheldon

How virtual assistant technology will affect the enterprise

Mobile devices with AI and virtual assistants will affect the enterprise, as well as consumers. Learn how to prep your organization for the future. Continue Reading

By

• Jack Gold, J.Gold Associates, LLC.

How middleware platforms can benefit mobile apps

Organizations that build mobile apps with a lot of integrations with back-end services should consider middleware. But first, be aware of these pros and cons. Continue Reading

By

• Robert Sheldon

Manual Download Works When WU Finds Nothing

After TenForums news alerts me to a new firmware update for my Surface Pro 3, a manual download works when WU finds nothing. The real secret is knowing where to look. Continue Reading

By

• Ed Tittel

How to stop Windows 10 updates temporarily

A poorly timed Windows 10 update can cause a major headache for an end user. Fortunately, users can pause updates or IT can take steps to halt updates using Group Policy. Continue Reading

By

• Brien Posey

Fast Ring Win10 Builds 17728 and 17730 May Require Clean Install

When numerous attempts with Windows Update, WUMT, and even an upgrade install from a mounted ISO all fail, I realize that Fast Ring Win10 Builds 17728 and 17730 may require clean install. To my ... Continue Reading

By

• Ed Tittel

Best practices for managing user profiles

When IT establishes user profiles for virtual desktops, it has several profile options. If users work from multiple endpoints, for example, IT should use roaming user profiles. Continue Reading

By

• John Powers, TechTarget

8 VMworld 2018 sessions for EUC admins to attend

Put your plan in place now by exploring eight of the top sessions on Windows management, VDI and more at VMworld 2018 in Las Vegas. Continue Reading

By

• Eddie Lockhart, Site Editor

BYOD & privacy: Don’t settle for less than Android Enterprise in 2018

Jason Bayton knows Android management inside and out. Today, he outlines the strong case for switching to Android Enterprise work profiles in BYOD scenarios. Continue Reading

By

• Jason Bayton

Latest GeForce Driver 398.82 Bluescreens PC

When the latest GeForce Driver 398.82 bluescreens PC this morning, I find myself on an unwanted nostalgia trip. Been here before, not eager to go back. Even so, I'm waiting to see if it happens one ... Continue Reading

By

• Ed Tittel

Mobile apps for field service adapt to meet deskless needs

Old habits die hard, but mobile field service apps have staying power as they secure and ease communication and reporting across various industries and business sizes. Continue Reading

By

• Kristen Gloss

IBM MaaS360 built a voice-based AI assistant into their email app

With the MaaS360 Assistant, potentially increase employee mobile productivity. Continue Reading

By

• Kyle Johnson, Technology Editor

7 features for managing Windows 10 updates and upgrades

Managing updates and upgrades in Windows 10 is tough. Fortunately, Microsoft includes seven features in the OS, including SetupDiag, that IT pros can use to simplify both processes. Continue Reading

By

• Robert Sheldon

What’s the state of application layering in 2018?

Application layering has arrived. Continue Reading

By

• Bas van Kaam

How to implement tablets for enterprise use

To integrate tablets into the enterprise, IT needs to know more than just which tablet is the best fit. Discover the tools that can help IT enroll and maintain the new devices. Continue Reading

By

• Kristen Gloss

Establish help desk best practices to improve the system

To run a successful help desk, IT must prioritize help desk tickets and establish expectations for admins and users, as well as reduce the number of time-wasting tickets. Continue Reading

By

• John Powers, TechTarget

Microsoft Surface Go holds promise for the enterprise

Microsoft has failed in the tablet market before, but the Surface Go could be a promising second chance for the company. Learn its features and pricing that set it apart. Continue Reading

By

• Jack Gold, J.Gold Associates, LLC.

Fixing Win10 Upgrade Stuck on Restart Issues

When it comes to fixing Win10 Upgrade stuck on Restart, there are several techniques that can put things back to rights. I usually start with WUMT then move onto a full-blown WU reset maneuver. One ... Continue Reading

By

• Ed Tittel

Prepare for Windows 7 end of life before time runs out

The end-of-extended-support date for Windows 7 is a short 18 months from now: Jan. 14, 2020. Make sure you're ready and have considered Windows 10 as well as other options. Continue Reading

By

• Jo Harder

How Apple DEP works and why it's important

Apple's DEP was the groundbreaking template for the future of endpoint provisioning. The program helps businesses and educators simplify enrollment and management. Continue Reading

By

• Jack Madden

Dell XPS 15 2-in-1 laptop slims down, but it's no tablet

Despite Dell's best efforts, including combining CPU and GPU in a single processor to make the device smaller, the XPS 15 2-in-1 still falls short as a tablet. Continue Reading

By

• Eddie Lockhart, Site Editor

End-user security awareness training is a must-have

There are lots of different ways to keep users up to date on the latest security risks and how they should be handling their corporate resources. Continue Reading

By

• Alyssa Provazza, Editorial Director

How to approach end-user security training

Most IT pros are aware that user behavior can be a security threat to an organization. But what is there to do about it? With end-user security training, IT can ensure that employees are updated on the latest risks and know how to access corporate resources in accordance with IT policies. There are several ways to approach end-user security training, from online resources to in-person meetings, so we explore the methods at hand in this month's cover story of Access magazine.

Also in this issue, learn how to prepare for Windows 7 end of life and what Apple's Device Enrollment Program can bring to the table for desktop and mobile environments. In another expert column, get to know how internet of things devices fit into unified endpoint management today. Plus, check out this month's Device Spotlight on the Dell XPS 15 2-in-1 and see what the editor has to say about monitoring mobile device usage in the enterprise.

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Should IT monitor mobile device usage for work-life balance?

Work-related email and other communications have spilled over into after-work hours for many employees today. But should the IT department get involved in monitoring that? Continue Reading

By

• Alyssa Provazza, Editorial Director

What to look for in a virtual application monitoring tool

Poor virtual app performance makes users unhappy and unproductive, which hurts an organization's bottom line. IT can fight problems by monitoring virtual app performance. Continue Reading

By

• Theresa Miller

Clean Install Fixes Long-Standing Win10 Restart Issue

A clean install fixes long-standing Win10 Restart issue and thereby vindicates conventional wisdom that occasional or periodic clean Windows installs serve as a kind of OS maintenance technique or ... Continue Reading

By

• Ed Tittel

PS Cmdlet Turns Win10 Networks Private

Because GUI access to the control can sometimes be problematic (or MIA), it's a good thing that PS Cmdlet turns Win10 networks Private. That cmdlet is named Set-NetConnectionProfile. Continue Reading

By

• Ed Tittel

VDI shops mull XenDesktop vs. Horizon as competition continues

Citrix still holds a large advantage in the desktop virtualization market, but several factors could allow VMware's market share to grow. Continue Reading

By

• Eddie Lockhart, Site Editor

Four questions for virtual app and desktop deployment

Choosing a virtual desktop delivery method and determining how to host desktops and applications are just two enterprise workstation decisions IT must make. Continue Reading

By

• John Powers, TechTarget

Three ways to prioritize mobile app maintenance

Mobile apps shouldn't be left by the wayside once development is over. Follow these best practices to make sure a mobile app succeeds from start to finish. Continue Reading

By

• Erica Mixon

DISM Export-Image Grabs Selected Image Installer

When I observe that a multi-image ISO file results in an installer for Windows 10 Home, I learn that DISM Export-Image grabs selected image installer for Pro instead. This lets me update my ... Continue Reading

By

• Ed Tittel