End-User Computing
Top Stories
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Feature
28 Jul 2026
Secure Enclave vs. TPM vs. HSM: What IT should know
The Secure Enclave offers hardware-isolated security for Apple devices. Learn how it compares with TPM and HSM technologies, as well as the best uses for these three approaches. Continue Reading
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Opinion
23 Jul 2026
Over 600 CVEs: Mythos' effect on vulnerability and patch management
Microsoft's July Patch Tuesday broke records by addressing over 600 CVEs. What does this reveal about the effect that AI models have on vulnerability and patch management? Continue Reading
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Blog Post
23 Dec 2019
Windows 10 2004 Gets View Optional Updates
With the latest 20H1/2004 release (Build 15636), Windows 10 2004 Gets View Optional Updates. Now users can see, select, and manage pending optional updates explicitly and directly. Continue Reading
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Blog Post
20 Dec 2019
Nirsoft USBLogView Monitors USB Events
In trying to track down a mysterious USB plug/unplug problem, I learn that Nirsoft USBLogView Monitors USB Events. Good stuff! Continue Reading
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Tutorial
20 Dec 2019
Manage Windows 10 default file type associations with SetUserFTA
Windows 10 default file type associations dictate which applications open for different file types. Find out how IT can manage these associations with the SetUserFTA tool. Continue Reading
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News
20 Dec 2019
Windows 10 issues continue with Autopilot update
Microsoft recently rolled out a Windows 10 update to general users that was intended only for Autopilot-configured machines. After past issues, are users comfortable with Windows OS updates? Continue Reading
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News
19 Dec 2019
Citrix brings Workspace and micro apps to Google Cloud
Citrix Workspace is now generally available on Google Cloud, including access to micro apps that make it easier for IT to deliver a more streamlined user experience. Continue Reading
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Blog Post
18 Dec 2019
UUPDump.ml Invaluable Resource
I call UUPdump.ml invaluable resource because it grabs MS internal download components and uses them to create ISOs for most (if not all) known versions of Windows 10. Continue Reading
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Opinion
18 Dec 2019
iOS 13.3 adds support for NFC, USB, and Lightning security keys
Android has had this feature forever and finally Apple catches up, or does it? Continue Reading
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Tip
17 Dec 2019
How to connect VMware Workstation virtual machines to the Internet
Learn how to configure VMware Workstation virtual networks, including connecting guest virtual machines to the Internet, use the Virtual Network Editor and more. Continue Reading
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Tip
16 Dec 2019
Enterprise wearables bring benefits, management challenges
Enterprise mobility isn't just about smartphones and tablets. Wearable device adoption is growing, so IT should be ready to support this dynamic category of mobile devices. Continue Reading
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Feature
16 Dec 2019
3 ways to prepare for the Windows 7 deadline
Organizations holding onto Windows 7 for dear life should reconsider because Microsoft stops supporting the OS in January. Here's how to make the transition to Windows 10 smoother. Continue Reading
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Blog Post
16 Dec 2019
Is WU Slowing Down?
When I realize how slowly Windows Update responds on some older PCs, I ask: Is WU slowing down? Subsequent research shows the answer is "no." I'm glad! Continue Reading
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News
16 Dec 2019
5 end-user computing trends for 2020
With Windows 7 coming to an end and more businesses developing cloud strategies, 2020 is set to bring end-user computing changes for IT. Here are five trends to watch. Continue Reading
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Opinion
16 Dec 2019
BlackBerry UEM is now in on zero trust, user behavior analytics, and mobile threat defense
A look at BlackBerry Intelligent Security, BlackBerry Enterprise Identity, and CylancePROTECT for Mobile. Continue Reading
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Blog Post
13 Dec 2019
MS Unveils New Win10 Icon and More
In a blog post to medium.com, CVP Jon Friedman talks about MS unveils new Win10 icon and the general icon redesign effort behind it all. Great stuff! Continue Reading
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Feature
13 Dec 2019
VDI in 2020 will feature cloud, workspaces
2019 brought a lot of changes to the VDI industry, and 2020 will likely do the same. Check out these expert predictions for VDI market trends in 2020. Continue Reading
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Blog Post
12 Dec 2019
MFA Offers Real Security Protection: Use It!
A recent study for 2019 (Jan-Mar) finds 44 M re-used credential sets among Microsoft and Azure AD account holders. Because MFA offers real security protection, MS recommends its use whenever ... Continue Reading
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News
12 Dec 2019
Citrix-AWS ties bolstered to make hybrid cloud a reality
A new Citrix-AWS partnership could simplify application delivery. Analysts describe the news as sensible for the two companies. Continue Reading
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Feature
11 Dec 2019
Learn about Microsoft's changes to the Office mobile app
In 2019, Microsoft announced the Office mobile app as an entry point for its productivity suite and developed Office Intelligent Services features that can improve productivity. Continue Reading
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News
11 Dec 2019
Mobile device security key trend in top 10 most read stories of 2019
Mobile devices provide productivity benefits but introduce security concerns, a delicate balance for IT pros that surfaces in this year's list of most read stories. Continue Reading
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Opinion
11 Dec 2019
VMware Workspace ONE for Microsoft Endpoint Manager: What does it mean?
Again, one of the big questions is when you want to move on from SCCM. Continue Reading
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Tip
11 Dec 2019
How to shut down and restart a remote computer
Shutting down or restarting a computer remotely is often a necessary process. Explore the multiple ways to do so, using methods such as GUI and CLI commands. Continue Reading
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Tip
10 Dec 2019
How to install root CA certificates on iPhones and iPads
Apple iPads and iPhones can connect securely to enterprise networks, but IT admins need to install root certificates or CA certificates to the devices first. Continue Reading
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Opinion
10 Dec 2019
With HP Adaptive Device Management, you can manage Windows from the cloud—even legacy apps
Move into the cloud while using SCCM and Intune to manage your devices with additional HP features. Continue Reading
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Blog Post
09 Dec 2019
China Says No Mo Windows or PCs Starting 2022
China Says No Mo Windows or PCs Starting 2022, meaning that it won't use non-Chinese software or OSes after that date. Can the Communist Party order up a new OS that fast? We'll see. Continue Reading
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Opinion
09 Dec 2019
One year since the acquisition, how has Nutanix Xi Frame progressed?
The DaaS market is getting hot, and that means more competition for players that had an early lead. Continue Reading
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News
06 Dec 2019
Microsoft extends Office 365 benefit to nonprofit volunteers
Thursday's announcement extends the company's September offering of 10 free Microsoft 365 Business licenses for nonprofits' employees to their volunteers. Continue Reading
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Blog Post
06 Dec 2019
Customizing New Win10 Laptop
After plunking down some hard-earned cash on Black Friday, I find myself customizing new Win10 laptop -- a Lenovo X390 Yoga -- for "the Boss" to replace her 2011/2012 mini-ITX desktop. Continue Reading
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News
06 Dec 2019
Benefits of virtualization highlighted in top 10 stories of 2019
Based on our top 10 most-read stories of 2019, IT pros sought to learn the benefits of virtualization, as well as the drawbacks, as the technology gained ground. Continue Reading
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Opinion
05 Dec 2019
Cut through confusion of the digital workspace market
What is a digital workspace, exactly? Find out the definition of this new technology, what it means for the future of end-user computing, and how organizations should prioritize it. Continue Reading
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Answer
05 Dec 2019
Is macOS Catalina stable enough for enterprise use?
Apple released macOS Catalina in October 2019, but it has some issues. Here are some factors to consider before deciding to implement the OS in an organization. Continue Reading
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Blog Post
04 Dec 2019
Windows Graphics Card Reset Key Sequence
If all you see on your Windows PC is a black screen, possibly with a white cursor, it's always a good idea to try the Windows graphics card reset key sequence Ctrl+Shift+Win+B. Continue Reading
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News
04 Dec 2019
Windows 10 issues top list of most read stories for IT pros
IT pros seemed focused on the latest Microsoft OS, based on our most read stories for 2019. That may not come as a surprise, given next month's end-of-life deadline for Windows 7. Continue Reading
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Answer
04 Dec 2019
Can IT use VMware Horizon View without vCenter?
Running VMware Horizon View without vCenter is possible but impractical. Understand why an organization would want to use this setup and what the implications are. Continue Reading
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Tip
04 Dec 2019
Evaluate Intune alternatives for mobility management
Intune stands out in the EMM market in part due to its incumbency as a PC management platform. IT must evaluate Intune compared to other EMM and UEM platforms' mobility controls. Continue Reading
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Definition
03 Dec 2019
VMware
VMware is a virtualization and cloud computing software provider based in Palo Alto, Calif. Continue Reading
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Blog Post
02 Dec 2019
Transferrus Interruptus Resumes in Win10
When I accidentally trip over (and disconnect) a USB drive during a ginormous file copy session, I learn that Transferrus Interruptus Resumes in Win10 (things picked up where they were interrupted, ... Continue Reading
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Tutorial
02 Dec 2019
How to fix printer problems after a Windows 10 update
Windows 10 updates, especially an update to Windows 10 version 1809, can sometimes cause printer issues. You can fix these problems with these tips. Continue Reading
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Opinion
02 Dec 2019
Vendor briefing notes: A look at Cameyo, which provides remote apps from the cloud
Cameyo also touts extensive G Suite integration, Azure support, and more. Continue Reading
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Blog Post
25 Nov 2019
Thanksgiving Break 2019
I'll be taking this week off from blogging, so I'll wish everyone a happy, healthy and prosperous long holiday weekend instead. Cheers! Continue Reading
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Blog Post
22 Nov 2019
1909 Gets Generic Keys
1909 gets generic keys for all versions: these are helpful during installation because they allow it to proceed to completion without requiring activation (or a valid Windows 10 key). Continue Reading
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Photo Story
22 Nov 2019
VMware vs. Citrix: VDI security showdown
When it comes to VDI, Citrix and VMware are the two biggest players in the market. But which platform offers more security? Find out in this battle of security features: VMware vs. Citrix VDI. Continue Reading
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News
22 Nov 2019
HP rolls out new remote workstation product ZCentral
Key components of ZCentral include Z by HP rack-mounted workstations, ZCentral Remote Boost software and proprietary ZCentral Connect software to speed up high-compute workflows. Continue Reading
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Opinion
21 Nov 2019
Awingu 4.3 is coming with some major updates to SSO and more
Expect to see certificate-based single sign-on, a new Display Manager and multiple enhancements on the administrator side. Continue Reading
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Opinion
20 Nov 2019
Understand VDI market shifts from traditional VDI to cloud
As the VDI market shifts to cloud-based VDI and DaaS, it's important to understand the bigger picture. Understand the benefits and complexities of the changing market. Continue Reading
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Tip
20 Nov 2019
4 ways to fix Windows 10 boot problems
If users are experiencing Windows 10 boot problems, IT can turn to the Master Boot Record or Startup Repair to diagnose and resolve the issues. Continue Reading
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Blog Post
20 Nov 2019
Microsoft Teams Jumps to 20M Active Users
When MS Teams jumps to 20M active users monthly, that confirms my own personal experience: Teams is easy to learn, fun to use, and truly boosts productivity. Continue Reading
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Opinion
20 Nov 2019
Jamf Nation User Conference 2019: My final notes and wrap up
A closer look at Jamf Cloud, Jamf Connect updates, and overall strategy. Continue Reading
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Opinion
20 Nov 2019
Citrix Cloud services: Ready for prime time?
With Citrix Cloud services accounting for nearly 20% of new licenses sold by Citrix, the service is becoming mainstream, but not everyone has hit the OK button. Continue Reading
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Opinion
19 Nov 2019
Google Chrome experiment crashes in RDS. What can we learn?
Environments using Google Chrome experienced some panic last week as tabs went blank. Continue Reading
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Tip
19 Nov 2019
When not to convert basic disks to dynamic disks
Converting basic disks to dynamic disks can help achieve improved performance in your Windows OS. However, there are compatibility restrictions you should be aware of before diving into this conversion process. Continue Reading
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Blog Post
18 Nov 2019
Post Upgrade Windows 10 Update Assistant Cleanup
For those who use this tool, a post upgrade Windows 10 Update Assistant cleanup is a good idea. You'll free up 20+ MB of disk space, lose an unneeded root level folder, and be ready for next time. Continue Reading
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Blog Post
15 Nov 2019
USB iPhone Link-Up Causes BSOD
On a desktop running 18363.476, a USB iPhone link-up causes BSOD each time I try to plug it in. Basic diagnosis indicates a driver problem of some kind, so I switch to another PC for the time being. Continue Reading
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Tip
14 Nov 2019
Project Limitless' 5G PC and what desktop admins need to know
Qualcomm and Lenovo have partnered to produce a 5G-enabeled PC that could be a game-changer for remote workers. IT must prepare for a 5G rollout and the issues it could bring. Continue Reading
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Blog Post
13 Nov 2019
Windows 10 1909 Is Here
Ready or not, Windows 10 1909 is here. It's a suprisingly fast and easy upgrade, more like a Cumulative Update (CU) than previous Feature Upgrades. Power users and admins alike should jump on this ... Continue Reading
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News
13 Nov 2019
Jamf Protect offers visibility, protection for macOS admins
Jamf Protect, the new endpoint security software announced at JNUC 2019, provides organizations with a native macOS tool that takes a kernel-less approach to macOS security. Continue Reading
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Tip
12 Nov 2019
Compare Windows 10 OS editions to determine the best fit
Organizations deploying Windows 10 must choose between multiple Windows 10 OS editions. Delve into the different features that each edition offers to find the best fit. Continue Reading
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Blog Post
11 Nov 2019
Nirsoft Releases Windows Update History Viewer
Given that Nirsoft releases Windows Update History Viewer (free software), Windows 10 power users and admins alike will want to take this informative tool for a spin. Continue Reading
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Tip
11 Nov 2019
Deploy kiosk devices with the Managed Home Screen Android app
The Managed Home Screen app allows Microsoft Intune admins to deploy multi-app kiosk devices. IT should learn the two best Managed Home Screen Android management options. Continue Reading
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Blog Post
08 Nov 2019
Debugging Win10 Explorer Crashes
While debugging Win10 Explorer crashes on my production PC, I learn it's a mistake to double-click PowerToys. I should be right-clicking inside File Explorer instead. Sigh. Continue Reading
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Tip
08 Nov 2019
Compare offerings from 3 major desktop-as-a-service providers
Three desktop-as-a-service providers, Citrix, VMware and Microsoft, all offer virtual desktops as a part of their cloud services. Delve into the pros and cons of their offerings. Continue Reading
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Feature
06 Nov 2019
New Outlook features appeal to users on the go
At Ignite, Microsoft announced some improvements to its Office app and Outlook for iOS and Android. Learn about how it benefits both IT and end users. Continue Reading
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Blog Post
06 Nov 2019
Build 19018 Kills Disk Cleanup Downloads Item
Insider Preview Build 19018 kills Disk Cleanup Downloads item, but there are still many ways to scratch that particular itch, if you want to. Me, I periodically sweep older downloads into my ... Continue Reading
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News
05 Nov 2019
New Microsoft Edge browser gets competitive with Chrome
The new version of Microsoft's Edge browser promises new enterprise features and simplified management for Windows admins. Experts say Edge is now competitive with Google Chrome. Continue Reading
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Feature
05 Nov 2019
Smartphone market trends elicit longer refresh cycles
Organization must follow the smartphone market trends to inform their purchase decisions. Mobile admins should tailor purchase choices to fit each desired use case. Continue Reading
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Opinion
05 Nov 2019
New Apple MDM terms iOS admins should know
Apple introduced a new BYOD-friendly management mode for iOS and macOS and renamed the existing Apple MDM modes. Get up to speed with the three new terms. Continue Reading
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News
05 Nov 2019
Microsoft Endpoint Manager marries SCCM and Intune device management
Organizations will be able to use one console to view and manage devices from SCCM and Intune. Other new Microsoft 365 dashboards could help IT teams better communicate. Continue Reading
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Blog Post
04 Nov 2019
RAW Win10 Disk Report Thankfully Transitory
When a RAW Win10 Disk reports itself in Explorer and dskchk, I immediately reboot my system. Fortunately, that cures the problem. Otherwise, more serious repairs -- discussed herein -- become ... Continue Reading
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Feature
04 Nov 2019
8 JNUC 2019 sessions that will help iOS admins
At JNUC 2019, Apple admins gather to discuss their management practices, issues and success stories. Mobile admins who manage iPhones should look into these sessions. Continue Reading
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Opinion
04 Nov 2019
Microsoft Ignite 2019 news: Intune + SCCM = Endpoint Manager; WVD on Azure Stack Hub; & more
Now with Monday updates, including App Assure for WVD and Edge; IGEL support for WVD; and co-management as a destination. Continue Reading
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Blog Post
01 Nov 2019
Recycle Bin Explorer Use
With a little bit of special knowledge and understanding, Recycle Bin Explorer use is dead simple and pretty informative. Check it out! Continue Reading
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News
01 Nov 2019
Microsoft self-service policy for Office 365 raises concerns
Microsoft will allow end users to make certain purchases in Power Platform. Office 365 admins should know what this entails and how it will affect them. Continue Reading
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Tip
31 Oct 2019
How should IT select antivirus software for Windows 10?
There are a lot of options for antivirus software for Windows 10, so it's important to know what to look for. Here are some top considerations to think about before deciding. Continue Reading
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Tip
31 Oct 2019
Develop a strong smartphone policy for the enterprise
Organizations with managed mobile users need to develop a smartphone policy, on everything from data use to app installation, to ensure security and smooth business processes. Continue Reading
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Opinion
31 Oct 2019
Is it acceptable to use ad blockers in the enterprise?
I’m a fan of ad blockers, but realize that might be a tad hypocritical given where some revenue for media is generated. Continue Reading
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Blog Post
30 Oct 2019
Autopilot Gets Oct 22 False Alarm Update
MS Autopilot gets Oct 22 false alarm Update as it shows up on some Windows 10 Home and Enterprise PCs where Autopilot is not in play. The update fails with no negative side effects, thank goodness. Continue Reading
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Video
30 Oct 2019
How to automate software installation for Windows VDI
Software installation can be mind-numbingly tedious. Here's how to use Chocolatey, a package manager, to automate the process for virtual desktops running Windows. Continue Reading
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Podcast
30 Oct 2019
All about the Citrix Chrome Transformation Assessment program – Podcast #143 (Special Edition)
Citrix Consulting is working with Chrome Enterprise to help get customers on Chrome OS. We talk about Chrome Enterprise, use cases, and this program. This episode is sponsored by Chrome Enterprise. Continue Reading
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Feature
28 Oct 2019
Compare native vs. third-party security tools for Windows 10
IT professionals should learn the fundamental differences in feature sets between third-party security tools for Windows 10 and the native options Microsoft provides. Continue Reading
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Blog Post
28 Oct 2019
More Odd USB-C Symptoms
More odd USB-C symptoms manifest for a hinky device on a test PC: dwm.exe (Windows Desktop Windows Manager) crashes 9 times for each incident. Continue Reading
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Opinion
28 Oct 2019
macOS Catalina is here – Let’s look at the state of Macs in the enterprise
Employee experience is one of the more recent enterprise Mac drivers, but the underlying momentum has been building for years. Continue Reading
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Answer
25 Oct 2019
How can the Samsung Knox Service Plugin help mobile admins?
The Knox Service Plugin helps Samsung smartphone admins roll out security features through EMM tools more quickly. The program lowers the programming burden for EMM vendors as well. Continue Reading
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Opinion
24 Oct 2019
End-user computing trends of the past, present and future
The last 20 years were a journey from homogeneous to heterogeneous EUC environments. One question for the next 20 is how well we will finish adapting to this new world. Continue Reading
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Tip
24 Oct 2019
How to use and troubleshoot with Device Manager in Windows 10
Device Manager can be extremely useful if you know how to use it properly. Understand how to access and use Device Manager in Windows 10 to manage device drivers and more. Continue Reading
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Opinion
24 Oct 2019
Microsoft adds Tamper Protection to Microsoft Defender to protect against malware disabling it
Over the last few years, malware has really started targeting antivirus software, so Microsoft is releasing a new feature that aims to prevent that. Continue Reading
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Blog Post
23 Oct 2019
Weird DedicatedDumpFile Side Effect
I discover a weird DedicatedDumpFile side effect, when I enable an alternate drive/location for a complete Windows memory dump. Happens even when I only want 256 MB mini-dumps. Weird! Continue Reading
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Tip
23 Oct 2019
How to create an Windows 10 unattended installation
A Windows 10 unattended installation can help IT immensely. One of the key steps along the way is creating an answer file, which includes understanding the Windows Setup workflow. Continue Reading
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Feature
22 Oct 2019
10 Microsoft Ignite 2019 sessions for Windows admins
Windows OS admins attending Microsoft Ignite 2019 will have a variety of relevant sessions from which to choose. Consider these 10 sessions to get new management techniques and tips. Continue Reading
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Feature
22 Oct 2019
10 Microsoft Ignite 2019 sessions for VDI admins
VDI admins attending Microsoft Ignite 2019 could benefit from attending these 10 sessions. This guide can help to build a session schedule for the conference. Continue Reading
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Blog Post
21 Oct 2019
Multiple ISO Mount Strategies Prove Helpful
When an ISO on my brand-new, high-speed USB-C NVMe SSD-based external drive refuses to mount, I understand that multiple ISO mount strategies prove helpful -- downright essential, in fact. Continue Reading
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Feature
21 Oct 2019
What's the difference between VMware vCenter and vSphere?
VMware Certified Instructor Rob Bastiaansen addresses the difference between VMware vSphere and vCenter, and where in the mix the ESXi hypervisor fits. Continue Reading
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Blog Post
18 Oct 2019
Insider Preview 19002 Poses Peculiar Problems
The latest Insider Preview 19002 poses peculiar problems when it causes both of my test machines to hang at the first reboot. Removing the SDXC card fixes the newer PC, but I have to resort to ... Continue Reading
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Feature
18 Oct 2019
5 Windows Virtual Desktop management tools to consider
Deep management capabilities are important, even in a cloud desktop implementation such as Windows Virtual Desktop. Discover five third-party tools that support a Windows Virtual Desktop deployment. Continue Reading
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Tip
17 Oct 2019
5 ways to speed up Windows 10 performance
Windows 10 performance can slow down over time. Fortunately, you can do a few things to speed up performance, including freeing up storage space and removing bloatware. Continue Reading
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Blog Post
16 Oct 2019
Fixing Surface Pro 3 USB Drive Drop
Weird behavior has me fixing Surface Pro 3 USB drive drop behavior. Turns out a single registry key knocks out a bunch of common Power Options, one of which fixes my problem. Continue Reading
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Tip
16 Oct 2019
Google OEM config program enables quick updates to EMM
Google's OEM Config program incentivizes Android smartphone OEMs to help EMM vendors quickly support device-specific management features by uploading APIs to the Google Play Store. Continue Reading
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Opinion
16 Oct 2019
An update on Workspot: Funding, growth, and their ‘cloud desktop fabric,’ aimed at the enterprise
Workspot is now targeting enterprise customers, with the ability to deploy, monitor, and manage, desktops across any Azure region. Continue Reading
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Opinion
15 Oct 2019
Why organizations of any size should consider IDaaS
The risks of poor identity management are well known. Identity-as-a-service offerings can solve many identity-management-related issues. For companies that haven't yet, now is the time to get started. Continue Reading
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Tip
11 Oct 2019
4 unforeseen challenges of running VDI in the cloud
VDI in the cloud is different than an on-premises deployment, even if you take the lift-and-shift route. Here's what to expect during a transition to the cloud. Continue Reading
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Tip
11 Oct 2019
How to manage Office 365 mobile apps for business
Microsoft Office 365 applications allow users to send emails and edit numerous types of documents, but the mobile apps present a number of adoption issues that IT should learn about. Continue Reading
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Blog Post
11 Oct 2019
No Windows 10 Sandbox Activation
As I determine there's no Windows 10 Sandbox activation it makes sense to assert that a throwaway one-time-use OS instance doesn't need activation anyway. Continue Reading