End-User Computing
Top Stories
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Tip
01 Sep 2026
How to access and read Intune Management Extension logs
The Intune Management Extension provides enhanced capabilities for Windows admins, including the ability to track and analyze logs related to the management add-on. Continue Reading
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Feature
28 Aug 2026
Enterprise software management expands from apps to capabilities
Application management still matters, but embedded AI requires enterprises to track and govern individual capabilities inside the software they already use. Continue Reading
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Answer
13 May 2025
How can an enterprise mobile VPN fit into a mobility plan?
Organizations that need to secure mobile users and provide remote access to corporate resources should consider an on-premises or cloud-hosted mobile VPN. Continue Reading
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Feature
13 May 2025
5 top mobile security courses and certifications for IT
To stay on top of new threats, IT pros can test their skills with mobile security training. Explore the top programs to learn about mobile attacks, penetration testing and more. Continue Reading
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Definition
13 May 2025
What is the consumerization of IT (IT consumerization)?
The consumerization of IT refers to how software and hardware products designed for personal use have migrated into the enterprise and are used for work purposes. Continue Reading
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Definition
08 May 2025
What is Google Drive?
Google Drive is a cloud-based storage service that allows users to store and share files online. Continue Reading
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Tip
05 May 2025
Running GPU passthrough for a virtual desktop with Hyper-V
IT needs to deliver quality to UX for desktops users, and sometimes edge cases arise. For example, they might need to configure GPU passthrough for power user virtual desktops. Continue Reading
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Tip
05 May 2025
How to troubleshoot an RDP remote session stuck at configuring
Admins forced to troubleshoot a Microsoft RDP session stuck at configuration must understand these key steps to fix their issue and be able to adapt them to their environment. Continue Reading
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Definition
01 May 2025
What is mobile platform as a service (MPaaS)?
Mobile platform as a service (mPaaS) is a specialized type of PaaS designed to provide an integrated development environment (IDE), deployment platform, lifecycle management and analytics for mobile and web applications. Continue Reading
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Opinion
30 Apr 2025
End users can code with AI, but IT must be wary
The scale and speed of generative AI coding -- known as vibe coding -- are powerful, but users might be misapplying this technology to create efficiency and security problems. Continue Reading
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Tip
25 Apr 2025
10 troubleshooting steps for when Windows Update is frozen
When a Windows desktop is frozen and can't update, there could be many causes. The troubleshooting process can be complicated, but there are some universal steps for IT to follow. Continue Reading
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Definition
25 Apr 2025
What is the Windows Management Instrumentation Command-line (WMIC) utility?
The Windows Management Instrumentation Command-line (WMIC) utility is a command-line interface (CLI) for working with Windows Management Instrumentation (WMI), a Web-Based Enterprise Management (WBEM) framework for accessing and managing information about Windows computers in enterprise environments. Continue Reading
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Tip
25 Apr 2025
How to create and manage Azure Virtual Desktop golden images
With the help of golden images, virtual desktop administrators can deliver a secure and up-to-date system with all that end users need. Continue Reading
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Tip
25 Apr 2025
Troubleshooting the most common issues with Windows 11
When Windows 11 administrators encounter an issue with a desktop without a clear fix, they should perform general troubleshooting steps in a specific order to minimize risk. Continue Reading
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Tip
24 Apr 2025
How to incorporate smishing into security awareness training
Smishing is a major threat on enterprise smartphones, but users might not know how it compares to traditional email phishing. IT can help block attacks with training and testing. Continue Reading
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Definition
24 Apr 2025
What is MIMO (multiple input, multiple output)?
MIMO (multiple input, multiple output) is an antenna technology for wireless communications in which multiple antennas are used at both the source (transmitter) and the destination (receiver). Continue Reading
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Tip
23 Apr 2025
9 Azure Virtual Desktop best practices for management
When an organization runs Azure Virtual Desktop, it needs to evaluate its internal processes and follow these best practices to deliver an efficient environment to end users. Continue Reading
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Opinion
22 Apr 2025
3 EUC security topics I'll be looking for at RSAC 2025
There will be a ton of security topics that RSA Conference-goers can check out, but IT admins should be aware of three common themes surrounding email and endpoints. Continue Reading
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Tip
22 Apr 2025
How to set up and use Azure Virtual Desktop
Azure Virtual Desktop helps organizations deliver virtual desktops and applications to users, while keeping management within the Microsoft ecosystem. Learn how to get started. Continue Reading
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Definition
22 Apr 2025
What is Microsoft Windows Assessment and Deployment Kit (Windows ADK)?
The Microsoft Windows Assessment and Deployment Kit (Windows ADK) is a set of tools that IT professionals can combine to prepare, assess and launch image-based Windows deployments. Continue Reading
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Definition
22 Apr 2025
What is APM? Application performance monitoring guide
Application performance monitoring is a technology-driven process to ensure business applications perform as expected through real-time performance tracking and trend analysis. Continue Reading
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Opinion
21 Apr 2025
Canva: The business productivity app flying under IT's radar
Don't know what Canva is? Your employees do -- and they probably use it for work. Continue Reading
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Definition
21 Apr 2025
What is a mobile VPN?
A mobile virtual private network (mobile VPN) is a type of VPN specifically designed to maintain a stable and secure connection while a user moves across different networks. Continue Reading
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Tip
17 Apr 2025
Building mobile security awareness training for end users
Do concerns of malware, social engineering and unpatched software on employee mobile devices have you up at night? One good place to start is mobile security awareness training. Continue Reading
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Tip
15 Apr 2025
How to enable and use Windows Update for Business reports
Organizations that use Windows Update for Business to manage Windows OS updates and patches should learn how to make the most of the reporting features it offers. Continue Reading
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Opinion
15 Apr 2025
Who owns Omnissa and what's next for this vendor?
As VMware customers adjust to Omnissa, they might want a deeper understanding of who exactly owns the vendor and how the company is structured. Continue Reading
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Tip
14 Apr 2025
How to use Windows Update for Business with Intune
When organizations deploy Windows OS updates, they can use Windows Update for Business alongside Intune to closely manage all aspects of those updates. Continue Reading
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Definition
11 Apr 2025
What is COPE (corporate-owned, personally enabled)?
COPE (corporate-owned, personally enabled) is a mobile device management model that allows employees to use corporate-owned mobile devices for specific types of personal use. Continue Reading
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Definition
10 Apr 2025
What is a remote desktop and how does it work?
A remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local. Continue Reading
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Tip
09 Apr 2025
How to set up a work profile on Android
IT can enable devices for both work and personal use, but this raises questions about security and privacy. Learn how Android Enterprise work profiles help protect corporate data. Continue Reading
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Answer
07 Apr 2025
Comparing virtual desktops vs. remote desktops
Virtual desktops and remote desktops do some of the same things, but they are quite different when it comes to hosting and management. Continue Reading
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Definition
04 Apr 2025
What is Microsoft Windows System Image Manager (SIM)?
Microsoft Windows System Image Manager (SIM) is a tool in the Windows Assessment and Deployment Kit that IT professionals can use to create and manage unattended setup answer files for Windows before installing the operating system. Continue Reading
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Tip
03 Apr 2025
How to detect and remove malware from an Android device
Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs to be wary of on Android devices, as well as what to do to remove malware. Continue Reading
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Definition
02 Apr 2025
What is wearable technology? Definition, uses and examples
Wearable technology is any kind of electronic device designed to be worn on the user's body. Continue Reading
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Opinion
01 Apr 2025
How ESET is using AI PCs to boost endpoint security
While AI PCs show legitimate promise, the rock-solid use cases haven't been as prominent. However, security vendor ESET is showing more concrete applications of this technology. Continue Reading
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Opinion
31 Mar 2025
Security could be the use case AI PCs need
AI PCs have struggled to find a perfect use case, but the need for stronger security systems on local desktops, along with agentic AI might end that struggle. Continue Reading
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Tip
28 Mar 2025
How to remove a management profile from an iPhone
User Enrollment creates a management profile for BYOD iPhones, but IT must remove that data in cases such as device loss or theft. Learn how to do this with a selective wipe. Continue Reading
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Tip
27 Mar 2025
How to optimize Windows Update for Business policies
Not all Windows updates are the same, so IT needs to make the most of Windows Update for Business to deliver the ideal updates to the desired endpoints on time. Continue Reading
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Definition
26 Mar 2025
What is a virtual hard disk (VHD)?
A virtual hard disk (VHD) is a disk image file format for storing the entire contents of a computer's hard drive. Continue Reading
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Opinion
24 Mar 2025
How to block and delete sideloaded apps on iOS and Android
Despite the security risks, it's easy and common for users to download third-party mobile apps. To keep sideloaded apps off of end-user devices, IT must employ management tools. Continue Reading
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Tip
21 Mar 2025
How to disable the Windows Hello feature with Intune
While Windows Hello for Business can be a helpful feature, sometimes IT will need to disable it. Learn two approaches to disabling this authentication service and when to do each. Continue Reading
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Opinion
20 Mar 2025
How to sideload iOS apps and why it's dangerous
IT professionals might think the hassle of jailbreaking a device deters users from sideloading iOS apps. Learn the other methods users turn to and why it's still dangerous. Continue Reading
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Answer
18 Mar 2025
How do competition laws affect Apple's sideloading policies?
The EU's Digital Markets Act has caused Apple to allow sideloading in certain regions. This change could have broader effects on Apple's operations, mobile security and IT teams. Continue Reading
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Definition
17 Mar 2025
What is mobile device management (MDM)?
Mobile device management (MDM) software enables IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints. Continue Reading
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Tip
13 Mar 2025
How to fix 7 common remote desktop connection problems
When the connection between a desktop and its host fails, it's time to do some remote desktop troubleshooting. Check firewalls, security certificates and more if a remote desktop is not working. Continue Reading
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Tip
12 Mar 2025
How to deal with unmanaged devices in the enterprise
Unmanaged devices present numerous risks, but how did they gain access to the network without any management in place? IT should learn how this happens and what to do when it does. Continue Reading
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Tip
10 Mar 2025
How to fix Outlook when it's not syncing on Android
When using Outlook on an Android phone or tablet, syncing issues are a frustrating possibility. IT must know how to direct users when emails, calendars or contacts aren't syncing. Continue Reading
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Answer
07 Mar 2025
Does Windows kernel use Rust and what does it mean for IT?
Desktop administrators need to learn how Windows OSes function to work most effectively, and the kernel at the center of the OS is a great place to start. Continue Reading
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Definition
04 Mar 2025
What is BitLocker?
BitLocker Drive Encryption, or BitLocker, is a Microsoft Windows security and encryption feature included with certain Windows versions. Continue Reading
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Tip
03 Mar 2025
Comparing the Linux kernel vs. the Windows kernel
There are many factors that will help desktop administrators select the right OS for a given situation, and one of them is the underlying architecture and kernel of each OS. Continue Reading
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Tip
28 Feb 2025
How to troubleshoot when Outlook is not working on Android
A few common issues can keep workers from accessing and using Outlook on mobile. Learn how to fix Outlook problems on an Android phone or tablet. Continue Reading
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Tip
27 Feb 2025
Understanding Windows kernel structure and why it matters
The kernel is key to Windows desktops, and when something goes wrong with it, the whole OS can break. Learn how the kernel functions to inform the ways to fix any issues. Continue Reading
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Tip
25 Feb 2025
Understanding virtual desktops vs. virtual machines
Virtual machines are similar to virtual desktops, but they have some key differences. They rely on one another to host and deliver resources to end users. Continue Reading
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Answer
25 Feb 2025
How do virtual desktops work?
Virtual desktops and the underlying virtual machines are a critical part of many organization's end-user technology stacks, so admins need to understand the basics of how they work. Continue Reading
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Tip
24 Feb 2025
How to troubleshoot Intune enrollment with Autopilot
Most devices go through Intune Autopilot enrollment without any issues, but when problems arise, IT needs to be ready to act. Continue Reading
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Tip
21 Feb 2025
How to fix Outlook when it's not syncing on an iPhone
Some of the most common issues users encounter with Outlook on iOS relate to syncing. Learn how to troubleshoot when the iPhone Outlook app is not syncing. Continue Reading
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Tip
11 Feb 2025
How to troubleshoot 3 common iPhone Outlook problems
Many users need mobile email access to do their jobs, so it's important for IT to fix issues in Microsoft Outlook quickly. Find out how to solve common problems in a few steps. Continue Reading
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Tip
07 Feb 2025
How to troubleshoot issues with the Intune Company Portal app
The Company Portal app controls access to critical business resources, so IT administrators should try to fix any issues with this app quickly and effectively. Continue Reading
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Tip
07 Feb 2025
How to solve 3 common Microsoft Teams issues on Android
To enable the use of Microsoft Teams on Android, IT must know how to address poor performance. The most common problems come down to authentication, call quality and app stability. Continue Reading
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Tip
07 Feb 2025
How to access and interact with the RDP Task Manager
The Task Manager allows IT administrators to perform some limited management tasks, regardless of whether the session is a local Windows OS or a remote desktop. Continue Reading
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Tip
05 Feb 2025
How to troubleshoot Intune app deployments
When there is an issue with an application within the management lifecycle, IT administrators can turn to Intune to diagnose the issue and determine the root cause. Continue Reading
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Tip
05 Feb 2025
How to fix Microsoft Teams not working on an iPhone
When using Microsoft Teams on an iPhone, slow performance and app crashes can bring mobile work to a halt. Many issues come down to internet bandwidth or low storage space. Continue Reading
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Feature
28 Jan 2025
How the circular economy applies to enterprise mobile phones
A circular economy addresses environmental impact at every stage of the mobile device lifecycle, from sustainable procurement to extending device life to recycling old devices. Continue Reading
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Tip
27 Jan 2025
How to change the password of an RDP session
Password expiration policies are key to maintaining data security, so users need easy access to a password change utility whether they are on a local PC or a remote desktop. Continue Reading
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Tip
27 Jan 2025
How to enable RDP remotely with several different methods
Desktop administrators may need to enable remote access to a Windows desktop for an end user without physical access to the desktop. Learn how to approach this scenario. Continue Reading
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Tip
06 Jan 2025
What are the hardware requirements for Windows 10 IoT?
Windows 10 IoT can power simple digital displays and advanced medical devices. Start planning for IoT-enabled devices with a guide to the preferred requirements for Windows 10 IoT. Continue Reading
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Opinion
30 Dec 2024
My 2 months switching from Mac to Windows
As a longtime Mac user, I thought it would be worthwhile to try out an extended trial period with Windows. These are my takeaways after two months. Continue Reading
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Opinion
26 Dec 2024
What it's like to use a Dell Qualcomm AI PC for 2 months
As a longtime Mac user, the transition to any sort of Windows device would present a challenge. But the move to an AI PC presents even more growing pains and opportunities. Continue Reading
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Tip
26 Dec 2024
How to connect Windows 10 desktops to a print server
There are many ways to manage Windows 10 and 11 printers, but a print server can be the best approach -- especially for enterprise organizations -- due to its centralization. Continue Reading
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Tip
17 Dec 2024
What IT needs to know about Windows 10 Print Management
With the Windows 10 Print Management utility, Windows administrators can make the most of printing settings and avoid errors leading to lost productivity. Continue Reading
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Tip
16 Dec 2024
How to install Homebrew on macOS for software distribution
Organizations that want to automate software distribution can use package managers such as Homebrew to simplify their business software deployment process. Continue Reading
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Answer
12 Dec 2024
What's the difference between jailbreaking and rooting?
To secure corporate smartphones, IT must ensure these devices have security measures in place. Jailbreaking and rooting remove these restrictions and create vulnerabilities. Continue Reading
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Tip
09 Dec 2024
Comparing Microsoft 365 Copilot vs. GitHub Copilot
There are significant differences between the various Copilots Microsoft has brought to market. Find out details about two of the most significant copilots. Continue Reading
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Tip
04 Dec 2024
Understand the limitations of running Hyper-V in Windows 11
There are many reasons to use Hyper-V on Windows 11 instead of hosting on Windows Server, but there are some key limitations to keep in mind before deploying this technology. Continue Reading
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Tip
26 Nov 2024
How to choose between Windows 10 IoT and Linux
Choosing between Windows IoT and Linux for IoT device management might seem like an obvious choice, but six core factors could sway IT leaders to make an unexpected decision. Continue Reading
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Tutorial
26 Nov 2024
How to get the right Hyper-V window size in Windows 11
When users work from a Hyper-V VM session in Windows 11, they need to ensure a properly sized window to avoid UX and functionality issues with the session and business apps. Continue Reading
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Definition
25 Nov 2024
What is SMS (Short Message Service)?
SMS (Short Message Service), commonly referred to as 'text messaging,' is a service for sending short messages of up to 160 characters (224 character limit if using a 5-bit mode) to mobile devices, including cellular phones, smartphones and tablets. Continue Reading
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Tutorial
15 Nov 2024
How to create a custom Windows 11 ISO file
With a custom Windows 11 ISO file, IT departments can streamline deployment and apply new version of Windows to repair OS instances. Continue Reading
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Tip
12 Nov 2024
How to make the most of Windows Autopatch with Intune
IT administrators can use Intune to manage numerous settings related to Windows OSes and business apps. The Windows Autopatch feature can automate and improve those processes. Continue Reading
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Tutorial
05 Nov 2024
How to perform a Windows 11 ISO file install
The days of IT departments manually provisioning Windows OSes and company settings onto each PC are long gone, but IT staff still should know how to deploy OSes via ISO file. Continue Reading
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Opinion
28 Oct 2024
Omnissa-CrowdStrike union reunites management and security
Organizations have growing security and management needs, so partnerships between vendors such as the Omnissa-CrowdStrike partnership provide necessary synergy for IT staff. Continue Reading
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Definition
25 Oct 2024
What is remote desktop protocol (RDP)?
Remote desktop protocol (RDP) is a secure network communications protocol developed by Microsoft. Continue Reading
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Tip
25 Oct 2024
Top 7 mobile device management tools to consider
From device security controls to onboarding features, MDM tools offer a wide range of capabilities. IT teams should explore the options to find the software that fits their needs. Continue Reading
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Tip
03 Oct 2024
How to enroll Windows IoT devices in Microsoft Intune
Managing Windows IoT devices starts with the proper enrollment, and administrators can take advantage of Microsoft Intune's capabilities to unify endpoint management. Continue Reading
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Definition
01 Oct 2024
What is an SSID (service set identifier)?
An SSID (service set identifier) is a sequence of characters that uniquely names a Wi-Fi network. An SSID is sometimes referred to as a network name. Continue Reading
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Tip
30 Sep 2024
Should you consider open source mobile device management?
Determine whether the open source route is best when it comes to managing mobile devices. To start, weigh the pros and cons, and then evaluate the market. Continue Reading
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Tip
19 Sep 2024
How to implement a mobile device management project plan
With mobile device management software, IT can better support corporate smartphones, laptops and other mobile endpoints. Learn how to build a project plan for MDM implementation. Continue Reading
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Definition
11 Sep 2024
Apple Watch
Apple Watch is a wearable smartwatch that allows users to accomplish a variety of tasks, including making phone calls, sending text messages and reading email. Continue Reading
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Definition
10 Sep 2024
iPhone
The iPhone is a smartphone made by Apple that combines a computer, iPod, digital camera and cellular phone into one device with a touchscreen interface. Continue Reading
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Definition
04 Sep 2024
What is a personal area network (PAN)?
A personal area network (PAN) is a small network that interconnects technology devices within a limited range of just a few meters. Continue Reading
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Tip
03 Sep 2024
4 mPOS apps to turn a mobile device into a payment terminal
With the right software, almost any mobile device can be a payment terminal. Learn about the mobile point-of-sale options beyond Tap to Pay on iPhone and Tap to Pay on Android. Continue Reading
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Definition
27 Aug 2024
What is LDAP (Lightweight Directory Access Protocol)?
LDAP (Lightweight Directory Access Protocol) is a software protocol used for locating data about organizations, individuals and other resources, such as files and devices, on public and corporate networks. Continue Reading
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Tip
22 Aug 2024
Understanding how the Copilot+ PC program uses AI
Organizations looking to boost productivity for key Windows users should learn what Copilot+ PCs can offer and what workflows the features can help with. Continue Reading
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Answer
22 Aug 2024
Are virtual machines safe for end users?
Virtual machine security is a complicated topic because there are many factors that can determine their security posture. Learn how to evaluate these factors. Continue Reading
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Tip
19 Aug 2024
Assessing the competitors of Copilot for Microsoft 365
There are numerous generative AI tools that focus on enhancing user productivity, so organizations should survey the market to evaluate which product they should deploy and use. Continue Reading
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Tip
16 Aug 2024
What is the difference between Windows 10 vs. Windows 10 IoT?
There are several key differences between Windows IoT and a regular Windows desktop OS, so organizations must compare these systems to ensure they deploy the right OS. Continue Reading
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Definition
15 Aug 2024
What is geolocation? Explaining how geolocation data works
Geolocation technology identifies physical locations of devices and individuals based on information such as geographic coordinates and internet protocol addresses (IP address). Continue Reading
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Tip
12 Aug 2024
How to fix Windows 11 desktops after CrowdStrike outage
IT administrators had to jump into action after the CrowdStrike outage to recover faulty desktops. Learn how to use the Microsoft Recovery Tool to fix Windows 11 issues. Continue Reading
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News
08 Aug 2024
Dell layoff part of repositioning for PC demand thaw
Dell continues to cut its workforce to become 'leaner,' as it repositions for changes in the enterprise PC market that are expected to drive future growth. Continue Reading
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Tip
08 Aug 2024
Comparing AWS WorkSpaces vs. Azure Virtual Desktop
AWS WorkSpaces and Azure Virtual Desktop are stable and mature platforms that work equally well, but key factors set them apart. Learn more about how to decide between them. Continue Reading
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Definition
05 Aug 2024
What is a device driver?
A device driver, or driver, is a special kind of software program that controls a specific hardware device attached to a computer. Continue Reading
