End-User Computing
Top Stories
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Feature
28 Jul 2026
Secure Enclave vs. TPM vs. HSM: What IT should know
The Secure Enclave offers hardware-isolated security for Apple devices. Learn how it compares with TPM and HSM technologies, as well as the best uses for these three approaches. Continue Reading
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Opinion
23 Jul 2026
Over 600 CVEs: Mythos' effect on vulnerability and patch management
Microsoft's July Patch Tuesday broke records by addressing over 600 CVEs. What does this reveal about the effect that AI models have on vulnerability and patch management? Continue Reading
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Opinion
01 Nov 2023
Observations from the intersection of UCC and EUC
End-user computing tends to overlap with numerous other business technologies, such as cloud computing, security and mobility. But one of the areas with the most overlap is UCC. Continue Reading
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Tip
31 Oct 2023
How to use Managed Google Play with Microsoft Intune
IT teams can connect their Managed Google Play accounts to Intune to get the best of both management tools. Integrate the two for easier Android Enterprise enrollment and more. Continue Reading
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Definition
31 Oct 2023
app
'App' is an abbreviated form of the word 'application.' An application is a software program that's designed to perform a specific function directly for the user or, in some cases, for another software program. Continue Reading
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Definition
31 Oct 2023
virtualization-based security (VBS)
Virtualization-based security (VBS) is a technology that abstracts computer processes from the underlying operating system (OS) and, in some cases, hardware. Continue Reading
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Definition
31 Oct 2023
Windows key (winkey)
The Windows key (winkey) is a button on a Windows computer keyboard. Continue Reading
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Feature
26 Oct 2023
8 VDI monitoring tools to consider
VDI monitoring helps IT pros get to the bottom of end-user experience issues. Understand what to monitor and review some of the top VDI tools on the market. Continue Reading
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News
25 Oct 2023
Chip giant Nvidia takes on Intel with Arm CPUs for Windows PCs
Nvidia plans to jump into the Windows Arm CPU fray along with Qualcomm, AMD and purportedly Microsoft as chipmakers bet that AI will take root in the operating system in 2025. Continue Reading
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Answer
25 Oct 2023
What are the steps to set up a Managed Google Play account?
Android administrators can use Managed Google Play to deploy enterprise apps, configure permissions and more. Learn how to get started with a Managed Google Play account. Continue Reading
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Tip
23 Oct 2023
What is Managed Google Play and how should IT teams use it?
One of Android Enterprise's significant components is Managed Google Play. IT should understand how the platform can aid app management, as well as what its limitations are. Continue Reading
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Opinion
12 Oct 2023
Could the iPhone 15's USB-C port drive device consolidation?
With the coming of the new iPhone with the USB-C port, organizations might look at this new compatibility feature as the impetus for some changes to their device policies. Continue Reading
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Definition
12 Oct 2023
Microsoft Windows Credential Guard
Microsoft Credential Guard is a security feature in Microsoft Windows operating system (OS) that isolates user credentials, such as login information, from the rest of the operating system. Continue Reading
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Tip
12 Oct 2023
Compare 7 desktop-as-a-service providers
When choosing a DaaS provider, organizations may get overwhelmed by the options. Compare the features and capabilities of seven major vendors to determine the best fit. Continue Reading
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Tip
06 Oct 2023
Is Android fragmentation still a problem for IT teams?
Android fragmentation has been a significant challenge for enterprise IT managing the OS. Find out how to manage fragmentation in the Android operating system. Continue Reading
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Tip
05 Oct 2023
How to access and read Intune management extension logs
The Intune management extension provides new capabilities for Windows admins, including the ability to track and analyze logs related to the management add-on. Continue Reading
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Definition
05 Oct 2023
Microsoft Windows Deployment Image Servicing and Management (DISM)
Microsoft Windows Deployment Image Servicing and Management (DISM) is a command-line tool that allows IT administrators to service Windows desktop images and virtual hard disks prior to deployment to users. Continue Reading
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Definition
05 Oct 2023
kiosk mode (Windows assigned access)
Kiosk mode is a feature in Windows operating system (OS) that allows a device to run only specified applications and settings. Continue Reading
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Opinion
28 Sep 2023
Redefining DEX: Is user sentiment a requirement?
DEX technologies focus on ensuring users have the tools and high-performing technology they need. But is it a good idea to rely on user sentiment as a universal metric? Continue Reading
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Definition
28 Sep 2023
Citrix StoreFront
Citrix StoreFront is an enterprise application store that provides an interface for users to access Citrix Virtual Apps -- formerly XenApp apps -- and Citrix Virtual Desktops -- formerly XenDesktop -- remotely. Continue Reading
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Tip
25 Sep 2023
Using the Intune management extension for PowerShell scripts
Intune and PowerShell have a lot of unique management actions they can take, but with the help of the Intune management extension, they can communicate and manage more efficiently. Continue Reading
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Definition
25 Sep 2023
Android Open Source Project (AOSP)
The Android Open Source Project (AOSP) is the repository of source code and the foundation which maintains it that is responsible for the core of the Android operating system. Continue Reading
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Definition
25 Sep 2023
sideloading
Sideloading is the installation of an application on a mobile device without using the device's official application distribution method. Continue Reading
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News
20 Sep 2023
Intel promotes new computing era with AI PC
Intel says its upcoming Core Ultra will help lead personal computing to the AI PC era by making AI processing a mainstream task on PCs, like office productivity and video editing. Continue Reading
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Opinion
19 Sep 2023
4 ways that I use generative AI as an analyst
Many use cases for generative AI involve projecting to the future and aren't currently easy to use. However, these four use cases are available currently with generative AI. Continue Reading
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Definition
18 Sep 2023
FaceTime
FaceTime is a proprietary video and audio calling service developed by Apple Inc., primarily used on iOS, iPadOS and macOS devices. Continue Reading
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Tip
18 Sep 2023
How to handle rugged device management in the enterprise
Certain endpoint use cases require ruggedization to ensure devices aren't physically compromised. IT still needs to manage these devices, regardless of the OS or device type. Continue Reading
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Feature
13 Sep 2023
Comparing iPhone vs. Android for business
Organizations deploying or managing smartphones for corporate use should know how iPhone and Android compare in an enterprise setting. Factors such as UX are key differences. Continue Reading
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Tip
13 Sep 2023
Maximize application performance with VDI optimization tools
IT administrators should look into different VDI optimization tools to reduce the amount of resources used and maximize performance. Learn all about these tools and their benefits. Continue Reading
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Tip
12 Sep 2023
Compare rugged phones vs. rugged cases for enterprise users
In use cases that require ruggedized devices, organizations can choose to go with fully ruggedized devices or standard devices with rugged cases. Learn how to make that choice. Continue Reading
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Definition
05 Sep 2023
remote desktop connection broker
A remote desktop connection broker is software that allows a remote desktop client to connect to a remote desktop host or server. Continue Reading
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Tip
31 Aug 2023
How to use Terraform to configure Azure Virtual Desktop
There are several ways to configure and test an Azure Virtual Desktop environment, but Terraform has some key strengths that can help IT improve their AVD management. Continue Reading
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Opinion
30 Aug 2023
Google builds Cameyo app virtualization into ChromeOS
Google removes a significant barrier to ChromeOS adoption by partnering with Cameyo to deliver Windows applications -- SaaS, legacy, custom or otherwise -- natively to Chromebooks. Continue Reading
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Feature
29 Aug 2023
Comparing AVD vs. VDI and how to start a migration plan
When organizations evaluate their existing business technologies, choosing a method to host and deliver virtual desktops is a critical decision. Find out how to make that decision. Continue Reading
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Definition
29 Aug 2023
Wi-Fi range extender (range expander)
A Wi-Fi range extender is a network device used to increase the effective range of a wireless network. Continue Reading
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Definition
22 Aug 2023
forward error correction (FEC)
Forward error correction (FEC) is a method for obtaining error control in data transmission in which the source (transmitter) sends redundant data and the destination (receiver) recognizes only the portion of the data that contains no apparent errors. Continue Reading
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Tip
18 Aug 2023
Comparing iPhone vs. Android privacy for employee devices
Employee privacy is a crucial factor in mobile device management, and IT should know how device type plays into this. Learn how the privacy features of iOS and Android differ. Continue Reading
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Tip
18 Aug 2023
How to perform an Azure Virtual Desktop (AVD) migration
An Azure Virtual Desktop migration begins in the planning stages, which should entail weighing the options for moving to AVD, including alternatives to direct migration. Continue Reading
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Feature
14 Aug 2023
Comparing DaaS vs. SaaS and how they work
There are many services organizations can purchase to simplify business processes and IT management, and DaaS and SaaS are two of the most common examples. Continue Reading
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Opinion
09 Aug 2023
Amazon WorkSpaces finally supports Office 365, but why now?
Microsoft has finally walked back one very specific angle of its Office 365 licensing policy, allowing enterprises to run it on Amazon WorkSpaces. Will others follow? Continue Reading
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Definition
04 Aug 2023
BIOS password
A BIOS password is authentication information that's sometimes required to log into a computer's basic input/output system (BIOS) settings before a computer boots up. Continue Reading
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Tip
28 Jul 2023
Deciding which AppleCare plan is best for the enterprise
Apple provides multiple coverage and support options to supplement basic AppleCare, and it can be difficult to determine whether one will be best suited to an organization's needs. Continue Reading
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Opinion
26 Jul 2023
Windows apps are here to stay, and that's OK
Windows applications are essential to so many businesses, so IT teams need a comprehensive strategy that can handle all types of applications. Continue Reading
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Definition
24 Jul 2023
802.11
802.11 is a family of evolving specifications for wireless local area networks (WLANs) developed and maintained by a working group of IEEE. Continue Reading
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Opinion
21 Jul 2023
PC as a service is an alternative and a complement to DaaS
When IT teams consider the best way to deploy and manage desktops and endpoints, PCaaS should be a strong consideration to replace or work with desktop virtualization. Continue Reading
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Answer
21 Jul 2023
How can IT identify and manage VDI usage fluctuations?
Unpredictable user behavior and boot storms can cause VDI resource usage fluctuations throughout the day. IT can take steps to identify and curtail the effects of these changes. Continue Reading
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Tip
20 Jul 2023
Maximize PC lifespans with effective PC lifecycle management
When IT departments set lifecycle policy for PCs and desktops, they will need to set the length of a PC's life for user groups. Learn how to calculate the ideal lifecycle length. Continue Reading
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Definition
20 Jul 2023
Citrix XenApp
Citrix XenApp, now called Citrix Virtual Apps, was a product that extends Microsoft Remote Desktop Session Host (formerly known as Terminal Services) desktop sessions and applications to users through the Citrix HDX protocol. Continue Reading
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Definition
18 Jul 2023
Windows as a service
Windows as a service is the approach Microsoft introduced with Windows 10 to deploy, update and service the operating system. Continue Reading
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Tip
17 Jul 2023
Evaluating the AppleCare Professional Support options
AppleCare+ isn't the only coverage and support option Apple offers. IT should consider the different AppleCare Professional Support options, including AppleCare for Enterprise. Continue Reading
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Definition
14 Jul 2023
Apache OpenOffice
Apache OpenOffice is an open source office productivity suite used to create and edit documents (Writer), presentations (Impress), spreadsheets (Calc), graphics (Draw), mathematical formulas (Math) and databases (Base). Continue Reading
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Tip
13 Jul 2023
The role of Mac file and folder encryption for businesses
IT administrators can enable the Mac FileVault utility across business files and data to provide an extra layer of security and meet compliance standards. Continue Reading
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Tip
11 Jul 2023
Understanding Microsoft Intune Suite vs. Endpoint Manager
With the release of the Intune Suite, IT administrators may wonder what that means for Microsoft Endpoint Manager and all its functions. Find out how this new Intune works. Continue Reading
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Tip
07 Jul 2023
How to avoid VDI overprovisioning
IT must allocate VDI resources in a balanced way to prevent VDI overprovisioning. Explore common overprovisioning mistakes and how to properly allocate resources. Continue Reading
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Definition
07 Jul 2023
context menu (right-click menu)
A context menu is a pop-up menu that provides shortcuts for actions the software developer anticipates the user might want to take. Continue Reading
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Definition
07 Jul 2023
notebook computer
A notebook computer is a battery- or AC-powered personal computer generally smaller than a briefcase that can easily be transported and conveniently used in temporary spaces, such as airplanes, libraries, temporary offices and meetings. Continue Reading
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Definition
06 Jul 2023
Citrix Cloud
Citrix Cloud is a management and delivery platform for IT administrators to design, deliver and manage virtual desktops and applications and other services, such as file sharing, on any device. Continue Reading
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Definition
06 Jul 2023
Internet Explorer (IE)
Internet Explorer (IE) is a web browser that formerly came bundled with the Microsoft Windows operating system. Continue Reading
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Definition
05 Jul 2023
host intrusion prevention system (HIPS)
A host intrusion prevention system (HIPS) is an approach to security that relies on third-party software tools to identify and prevent malicious activities. Continue Reading
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Definition
05 Jul 2023
Microsoft UE-V (User Experience Virtualization)
Microsoft UE-V (User Experience Virtualization) is a tool that lets users move from one Windows device to another and maintain the same operating system and applications settings. Continue Reading
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Definition
30 Jun 2023
wireless ISP (wireless Internet service provider or WISP)
A wireless internet service provider (WISP) is an internet service provider (ISP) that allows subscribers to connect to the internet at designated hot spots or access points using a wireless connection such as Wi-Fi. Continue Reading
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Definition
30 Jun 2023
Microsoft Windows File Explorer
Microsoft Windows File Explorer is a graphical file management utility for the Windows operating system (OS). Continue Reading
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Tip
28 Jun 2023
Is AppleCare+ worth it for enterprise organizations?
AppleCare is a useful limited warranty that comes with all Apple devices, but some organizations should consider the benefits of additional coverage options such as AppleCare+. Continue Reading
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Definition
22 Jun 2023
hertz (Hz)
Hertz (Hz) is the standard unit of frequency in the International System of Units (SI). Continue Reading
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Definition
21 Jun 2023
uplink and downlink
In satellite telecommunication, a downlink is the link from a satellite down to one or more ground stations or receivers, and an uplink is the link from a ground station up to a satellite. Continue Reading
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Tip
21 Jun 2023
Deploying Intune's Microsoft configuration manager console
Organizations looking to deploy Microsoft Configuration Manager console must make sure to set up this platform correctly and should follow these steps. Continue Reading
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Definition
21 Jun 2023
Google Play
Google Play, formerly known as Android Market, is the official online store for digital media distributed by Google. Continue Reading
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Definition
20 Jun 2023
geostationary satellite
A geostationary satellite is an Earth-orbiting satellite placed at an altitude of approximately 22,300 miles or 35,800 kilometers directly above the equator. Continue Reading
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Definition
16 Jun 2023
HyperTerminal
HyperTerminal is a communications and terminal emulation program that came with the Windows 98 and Windows XP operating systems. Continue Reading
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Feature
16 Jun 2023
4 PC lifecycle management best practices
There isn't a perfect PC lifecycle plan for all organizations, so IT teams and management should ask themselves these four questions to shape their PC policy. Continue Reading
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Opinion
15 Jun 2023
A fresh look at business use cases for AR and VR
AR and VR have matured over the years as technologies, but the business use cases haven't been as sticky. However, the future could hold an unexpected use case -- desktops. Continue Reading
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News
07 Jun 2023
Apple's M2 Ultra targets Mac Pro users with a need for speed
Apple debuted it fastest chip to date, the M2 Ultra, featuring new technologies to improve speed and performance. The company also showed off a new AR/VR headset. Continue Reading
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Tip
02 Jun 2023
Best practices for a PC end-of-life policy
Organizations that deploy PCs need a strong and clear policy to handle hardware maintenance, end of life decisions, sustainable disposal practices and more. Continue Reading
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Definition
02 Jun 2023
desktop
A desktop is a computer display area that represents the kinds of objects found on top of a physical desk, including documents, phone books, telephones, reference sources, writing and drawing tools, and project folders. Continue Reading
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Definition
02 Jun 2023
end-user computing (EUC)
End-user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs. Continue Reading
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Tip
22 May 2023
Mitigate VDI performance issues with resource management
To improve user experience, IT can take advantage of virtual desktop configurations that limit resource usage. This frees up resources for all desktops to perform basic functions. Continue Reading
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Definition
19 May 2023
Google Firebase
Google Firebase is a set of cloud-based development tools that helps mobile app developers build, deploy and scale their apps. Continue Reading
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Feature
18 May 2023
What does the new Microsoft Intune Suite include?
With all the recent name changes with Microsoft's endpoint management products and add-ons, IT teams need to know what Intune Suite -- Microsoft's latest bundle -- offers. Continue Reading
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Opinion
17 May 2023
Is it time for a new name for thin clients?
The thin client market has evolved significantly to the point where these endpoints aren't all that thin. Find out the case for renaming these devices to 'rich clients.' Continue Reading
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Definition
15 May 2023
remote wipe
Remote wipe is a security feature that allows a network administrator or device owner to send a command that remotely deletes data from a computing device. Continue Reading
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Tip
11 May 2023
How to exit kiosk mode on any OS
Manually exiting kiosk mode is still necessary in the age of mobile device management for convenience and when it's time to remove kiosks at their end of life. Continue Reading
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Definition
11 May 2023
telecommuting
Telecommuting allows an employee to complete work assignments from outside the traditional workplace using telecommunications tools such as email, phone, chat and video apps. Continue Reading
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Tip
11 May 2023
What are RDS CALs and how should IT use them?
IT teams rely on CALs to ensure that RDS users are properly licensed for their sessions, so they should know how to work with them and what different options they present. Continue Reading
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Definition
11 May 2023
terminal server
A terminal server, also known as a communication server, is a hardware device or server that provides terminals -- such as PCs, printers and other devices -- with a common connection point to a local or wide area network (WAN). Continue Reading
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Definition
10 May 2023
mobile workforce management (MWM)
Mobile workforce management (MWM) is a category of software and related services used to manage employees working outside the company premises; the term is often used in reference to field teams. Continue Reading
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Definition
10 May 2023
PCoIP (PC over IP)
PC over IP (PCoIP) is a remote display protocol that Teradici developed for delivering remote desktops and applications to endpoints. Continue Reading
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Definition
09 May 2023
USB redirection
USB redirection is a technology that enables an end user to plug an external device into a USB port on their endpoint and access the device from within a remote desktop or application. Continue Reading
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Definition
08 May 2023
treemap
A treemap is a visual method for displaying hierarchical data that uses nested rectangles to represent the branches of a tree diagram. Continue Reading
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Definition
08 May 2023
ControlUp
ControlUp is a monitoring software company that sells tools IT professionals can use to manage, monitor and analyze virtual desktop and application performance. Continue Reading
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Definition
04 May 2023
cross-platform mobile development
Cross-platform mobile development is an approach to developing software applications that are compatible with multiple mobile operating systems (OSes) or platforms. Continue Reading
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Opinion
02 May 2023
Calculating sustainability and emissions for VDI and DaaS
Though VDI and DaaS are both desktop virtualization services, their sustainability can differ significantly, so business leaders should learn how to calculate their emissions. Continue Reading
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Definition
02 May 2023
mobile application development platform (MADP)
A mobile application development platform (MADP) is a type of software that allows a business to rapidly build, test and deploy mobile apps for smartphones or tablets. Continue Reading
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Tip
01 May 2023
Does macOS need third-party antivirus in the enterprise?
Macs are known for their security, but that doesn't mean they're safe from viruses and other threats. IT teams can look into third-party antivirus tools to bolster macOS security. Continue Reading
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Opinion
28 Apr 2023
Forecasting VDI trends and the future of the market
VDI was once thought to be the future of managing desktops, but at times it can feel like a relic. However, VDI has certain characteristics that ensure it's here to stay. Continue Reading
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Definition
26 Apr 2023
Microsoft Windows 10 Shared PC Mode
Microsoft Windows 10 Shared PC Mode is an operating system feature that allows IT administrators to configure computers for multiple user access. Continue Reading
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Definition
26 Apr 2023
Microsoft Windows Defender Device Guard
Windows Defender Device Guard is a security feature for Windows 10 and Windows Server designed to use application whitelisting and code integrity policies to protect users' devices from malicious code that could compromise the operating system. Continue Reading
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Opinion
26 Apr 2023
Are devices that run only Microsoft Teams in our future?
Microsoft Teams has consistently grown and added new functionality, so what's next for this feature-rich platform? Maybe a dedicated device for Teams could be in the future. Continue Reading
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Definition
25 Apr 2023
smishing (SMS phishing)
Smishing -- or Short Message Service (SMS) phishing -- is a social engineering tactic cybercriminals use to trick people into divulging sensitive information over text messages. Continue Reading
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Definition
24 Apr 2023
enterprise mobility
Enterprise mobility is an approach to work in which employees can do their jobs from anywhere using a variety of devices and applications. Continue Reading
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Tip
20 Apr 2023
6 Mac antivirus options to improve internet security
Organizations with macOS desktops under their management need to ensure their security products can support Macs. Review these six antivirus products with macOS support. Continue Reading
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Tip
20 Apr 2023
Should organizations turn on the native firewall on Mac?
The native macOS firewall is off by default, so IT might wonder if it's worth it to set up the security feature. Find out how to enable the Mac firewall and why it's important. Continue Reading
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Feature
18 Apr 2023
How to use the Apple Rapid Security Response updates
Typical Apple OS updates are large and infrequent, but the Rapid Security Response feature helps admins keep Apple devices patched without performing full OS updates. Continue Reading