End-User Computing
Top Stories
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Tip
01 Sep 2026
How to access and read Intune Management Extension logs
The Intune Management Extension provides enhanced capabilities for Windows admins, including the ability to track and analyze logs related to the management add-on. Continue Reading
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Feature
28 Aug 2026
Enterprise software management expands from apps to capabilities
Application management still matters, but embedded AI requires enterprises to track and govern individual capabilities inside the software they already use. Continue Reading
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Opinion
20 Feb 2026
Will 2026 be the year deepfakes go mainstream?
Deepfakes are now so easy to create that anyone with a browser can make one. With cheap tools and abundant data, 2026 could be the year they go from novelty to mainstream threat. Continue Reading
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Tip
20 Feb 2026
How to configure the Remote Desktop Users group in Windows
Managing the Remote Desktop Users group is essential for secure Windows access. IT teams should know how to configure it properly across local, Intune and Azure environments. Continue Reading
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Feature
20 Feb 2026
The illusion of choice in enterprise desktop strategy
Explore how Windows 10 end of support, SaaS delivery and cost pressure are forcing enterprise desktop decisions earlier than expected -- and making them harder to unwind. Continue Reading
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Opinion
19 Feb 2026
Should enterprises upgrade to Windows 11 now?
With Windows 10 end of support now past, enterprises must evaluate whether to upgrade to Windows 11 based on hardware readiness, application compatibility and lifecycle planning. Continue Reading
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Feature
19 Feb 2026
The new geography of enterprise risk
Risk is no longer centered only in core systems. Identity, hiring, endpoints and partner platforms are where exposure increasingly begins. Learn why. Continue Reading
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Tip
19 Feb 2026
When is Windows 10 end of life? How to extend support
The Windows 10 end-of-support deadline forces IT teams to choose between Windows 11 migration, ESU enrollment and broader desktop lifecycle planning. Continue Reading
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Tip
18 Feb 2026
Why should businesses use and accept Apple Pay?
Apple Pay is widely used by iPhone customers. Businesses considering contactless payments should understand its impact on checkout speed, security and setup requirements. Continue Reading
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Feature
18 Feb 2026
7 key benefits of implementing a BYOD policy
BYOD can reduce hardware costs and improve workforce flexibility -- but it also expands governance, identity and security responsibilities. Continue Reading
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Tip
17 Feb 2026
How to repair Windows 11 with an ISO file
Wiping and reinstalling with a clean install is the simplest way to fix a broken Windows 11 desktop, but an ISO file repair can help save some of the desktop's settings and files. Continue Reading
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Feature
17 Feb 2026
Forces influencing enterprise software control and oversight
Controls are becoming more centralized, but visibility into their downstream effects across integrated systems, automation and AI is not keeping pace. Continue Reading
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Tip
12 Feb 2026
What are the best file managers for Mac devices?
If the native macOS file manager is lacking, IT can look to third-party options for advanced features. These alternatives can help simplify file browsing and improve productivity. Continue Reading
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Tip
10 Feb 2026
How to enable and manage Windows 11 Hyper-V
Hyper-V virtual machines have many use cases in enterprise IT. Windows administrators should follow these steps to create new VMs no matter what their intended use is. Continue Reading
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Tip
10 Feb 2026
How to perform a factory reset on a Windows 11 desktop
A factory reset may be needed for Windows 11 devices with ongoing performance issues or when reassigned, helping IT reduce data loss and recovery risks. Continue Reading
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Tip
10 Feb 2026
3 tools to check Windows 11 update compatibility
Before upgrading to Windows 11, IT should verify device compatibility. Tools like PC Health Check and third-party utilities identify hardware readiness. Continue Reading
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Feature
06 Feb 2026
When SaaS softens the OS -- but doesn't erase it
As Windows 10 retires and SaaS reduces OS dependence, Linux desktops are re-emerging as a viable enterprise option driven by cost, control, privacy and hardware flexibility. Continue Reading
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Tip
05 Feb 2026
How to fix Windows 11 when it keeps restarting
When a Windows 11 desktop keeps restarting, there are a few factors that might be behind the issue. IT administrators should understand all the possible causes and how to solve them. Continue Reading
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Tip
05 Feb 2026
12 best patch management software and tools for 2026
These 12 tools approach patching from different perspectives. Understanding their various approaches can help you find the right product for your needs. Continue Reading
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Feature
04 Feb 2026
Desktop decisions harden earlier than CIOs expect
Desktop modernization looks flexible at the outset, but Macs introduce constraints that lock organizations into parallel desktop models far earlier than CIOs typically anticipate. Continue Reading
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Tip
02 Feb 2026
7 steps to fix a black screen in Windows 11
A black screen can be a symptom of several issues with a Windows 11 desktop. Knowing where to look for the source of the problem can simplify the troubleshooting process. Continue Reading
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Tip
29 Jan 2026
Top 6 unified endpoint management software vendors in 2026
UEM software is vital for helping IT manage every type of endpoint an organization uses. Explore some of the top vendors and how their features compare. Continue Reading
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Tip
27 Jan 2026
5 steps to ensure HIPAA compliance on mobile devices
HIPAA compliance on mobile devices depends on governing access to PHI across both managed and personal endpoints. Here are five steps to achieving compliance in clinical settings. Continue Reading
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Tip
26 Jan 2026
How to address mobile compliance in a business setting
Mobile compliance now requires governance over how sensitive data is accessed across managed and personal devices. Here are practical steps for sustainable enterprise compliance. Continue Reading
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Feature
22 Jan 2026
4 end-user computing trends to watch in 2026
AI, identity-first security, Windows 10 end of support and VMware's rebranding as Omnissa are reshaping EUC as CIOs make critical decisions for 2026 and beyond. Continue Reading
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Tip
22 Jan 2026
Understanding the DaaS options for Macs
When people discuss desktop as a service, it is usually in the context of Windows desktops. For macOS, however, implementing DaaS can be more complicated. Continue Reading
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Tip
21 Jan 2026
What are the key differences between DaaS and VPN?
DaaS and VPN both provide remote access to corporate resources, but they differ in important ways that IT leaders should evaluate when choosing between them. Continue Reading
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Feature
20 Jan 2026
What are the pros and cons of DaaS?
Desktop as a service stands out for its scalability, but IT admins should also keep factors such as customizability in mind when considering their desktop virtualization options. Continue Reading
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Feature
16 Jan 2026
How enterprise access decisions are starting to show up earlier
As work consolidates in browsers and quick-entry paths, access decisions are shifting to the front door of enterprise systems, often without clear ownership or centralized control. Continue Reading
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Feature
15 Jan 2026
Why 2026 might bring more Linux desktops to the enterprise
Linux desktops are increasingly viable for enterprise use cases in 2026, offering privacy, sustainability and SaaS-ready workflows amid Windows 10's retirement. Continue Reading
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Feature
13 Jan 2026
7 enterprise mobility trends to watch in 2026
Enterprise mobility is a dynamic area that is constantly evolving. IT leaders should know what trends to look out for in 2026, from shared devices to private 5G and AI copilots. Continue Reading
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Tip
12 Jan 2026
Does Apple offer work profiles for iPhones?
Apple uses data and device management policies -- instead of the Android work profile model -- to split work and personal information on iPhones and support BYOD deployments. Continue Reading
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Opinion
08 Jan 2026
New PCs, laptops and unique form factors at CES 2026
At CES 2026, the annual consumer electronics show, Dell, HP and Lenovo unveiled announcements in enterprise PCs, creative monitors and new device form factors. Continue Reading
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Tip
07 Jan 2026
Understanding QR code security issues for enterprise devices
QR codes have many uses for organizations and their employees, but cybercriminals can take advantage of them, too. IT should keep these risks in mind and learn how to avoid them. Continue Reading
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Tip
07 Jan 2026
Preventing attacks on mobile applications in the enterprise
As mobile devices gain popularity as enterprise devices, mobile apps become a greater target for hackers. Understand the risks that come with mobile apps and how to mitigate them. Continue Reading
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Opinion
06 Jan 2026
How AI and the browser will change end-user IT in 2026
Looking ahead to 2026, the end-user IT landscape will shift in subtle but critical ways. Here's what to expect, from prompt security to browsers, productivity and autonomous IT. Continue Reading
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Feature
30 Dec 2025
How VDI supports compliance in regulated industries
Regulatory compliance is a crucial but challenging objective for many organizations. VDI can support compliance goals by strengthening security and simplifying the audit process. Continue Reading
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Answer
24 Dec 2025
Do enterprise endpoints need antivirus for Windows 11?
Windows 11's security framework offers solid protection but has limits. To ensure operational security, organizations must supplement built-in defenses with third-party antivirus. Continue Reading
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Tip
19 Dec 2025
7 best practices to manage DaaS costs
An effective DaaS deployment delivers business agility without unnecessary costs. Evaluate users' virtual desktop needs from the outset to keep DaaS costs stable in the long term. Continue Reading
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Tip
16 Dec 2025
Android vs. iPhone: Which one is more secure?
Apple has built a reputation for strong device security, but reputation alone can't protect corporate data. While iOS and Android differ, mobile security comes down to management. Continue Reading
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Tip
10 Dec 2025
How to use Windows Check Disk to maintain disk health
Using built-in Windows tools such as Check Disk and SMART helps organizations reduce risks associated with disk errors, extend hardware life and maintain operational continuity. Continue Reading
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Tip
17 Nov 2025
How IT admins can check BIOS or UEFI versions in Windows 11
Firmware, such as BIOS or UEFI, plays a crucial role in how securely a Windows device starts and operates. Organizations need to know what versions are running on their endpoints. Continue Reading
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News
04 Nov 2025
Microsoft opens Copilot agent building to office rank and file
The battle for desktop agent mindshare heats up. Microsoft is the latest to arm everyday office workers with tools to make their own, taking on OpenAI, Google and Salesforce. Continue Reading
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Tip
03 Nov 2025
Learning the features and limitations of MSIX app attach
With app attach, IT can deploy and perform various management tasks for Windows applications. MSIX app attach has been deprecated, but the new feature brings new capabilities. Continue Reading
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Tip
31 Oct 2025
How to set up kiosk mode for iPad and other OSes
Tablet-based kiosks have become an increasingly popular tool for customer self-service. Organizations managing multiple kiosks need to understand how to set up kiosk mode. Continue Reading
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Tip
29 Oct 2025
Set up MFA in Microsoft 365 to safeguard data
Learn how to set up multifactor authentication in Microsoft 365 to enhance security, prevent unauthorized access and protect critical business data across the organization. Continue Reading
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Tip
24 Oct 2025
How to access Windows 11 BIOS configuration with hotkeys
Configuring Windows 11 firmware settings requires that admins access the Unified Extensible Firmware Interface. Using so-called 'BIOS keys' makes this process quick and easy. Continue Reading
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Definition
22 Oct 2025
What is Microsoft OneDrive and how do you use it?
OneDrive is Microsoft's online cloud storage service. Continue Reading
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Answer
20 Oct 2025
6 steps to increase Android security in the enterprise
Android is just as secure as its competitors' OSes, but IT should still remain vigilant. Here are six steps to secure Android devices for the enterprise. Continue Reading
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Definition
15 Oct 2025
What is desktop as a service (DaaS)?
Desktop as a service (DaaS) is a cloud computing offering in which a third party hosts the back end of a virtual desktop infrastructure (VDI) deployment. Continue Reading
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Opinion
10 Oct 2025
Your browser is an AI-enabled OS, so secure it like one
With AI capabilities and 87+ browser-based apps per organization, browsers have evolved into OSes that demand enterprise-grade security and management strategies. Continue Reading
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Tip
24 Sep 2025
Comparing VDI software from Omnissa and Citrix
Citrix Virtual Apps and Desktops and Omnissa Horizon -- formerly VMware Horizon -- can simplify VDI management for IT. Discover the key differences between the vendors' offerings. Continue Reading
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Opinion
22 Sep 2025
Nvidia's $5 billion investment gives Intel a shot in the arm
Nvidia's strategic $5 billion investment gives the GPU giant access to Intel's customer base while providing Intel with much-needed support in the competitive AI market. Continue Reading
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Opinion
18 Sep 2025
Omnissa found its voice in the post-VMware era
Omnissa One 2025 highlighted developments like App Volumes for physical devices and server management in Workspace One. This is a big shift from previous vague announcements. Continue Reading
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Definition
15 Sep 2025
What is mobile threat defense (MTD)?
Mobile threat defense (MTD) software protects organizations and individuals from security threats on mobile platforms. Continue Reading
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Definition
11 Sep 2025
What is device as a service (DaaS)?
The device as a service (DaaS) model offers PCs, smartphones and other mobile computing devices as a paid service. Continue Reading
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Feature
09 Sep 2025
Best mobile antivirus software for the enterprise
Antivirus protection is a built-in feature on most desktop computers, but what about mobile devices? Many smartphones need the security tool, but OS differences add complexity. Continue Reading
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Definition
05 Sep 2025
What is a graphics processing unit (GPU)?
A graphics processing unit (GPU) is a computer chip that renders graphics and images by performing rapid mathematical calculations. Continue Reading
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Tip
04 Sep 2025
How to prevent and remove mobile spyware
Mobile devices can store a lot of data, from sensitive user information to work apps and files. Mobile spyware gives bad actors access to this data and brings major security risks. Continue Reading
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Tip
03 Sep 2025
What Android security threats should IT know about?
IT must understand the nature of the most recent Android security issues to protect users. Learn the current top threats and where to find out about them when they emerge. Continue Reading
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Tip
02 Sep 2025
Understanding the difference between thin and thick clients
How do thin and thick clients compare for licensing or flexibility? These endpoints have their role in the enterprise, but they fit into organizations in very different ways. Continue Reading
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Definition
20 Aug 2025
What is iCloud?
Apple's iCloud is a free service that stores subscribers' photos, videos, documents, apps and more and updates everything across users' synced devices. Continue Reading
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Answer
13 Aug 2025
What mobile network security tools should organizations use?
To manage security threats across devices and networks, IT administrators should implement tools and best practices for strong mobile network security. Continue Reading
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Opinion
07 Aug 2025
3 eye-catching vendor announcements from Black Hat
At Black Hat 2025, some vendors had intriguing acquisitions and announcements in the realms of shadow AI, unmanaged devices and browser security. Continue Reading
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Tip
06 Aug 2025
Understanding Android certificate management
Discover how to effectively manage digital certificates on Android devices, including installation methods, EMM tools and best practices for enterprise security. Continue Reading
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Tip
31 Jul 2025
How to install and set up MSIX and msixbundle
IT admins should know that one of the simplest ways to deploy Windows applications across a fleet of managed desktops is with an MSIX bundle and MSIX files. Continue Reading
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Tip
31 Jul 2025
How to fully set up a thin client environment
Thin clients are simple and stripped-down endpoints, but IT still needs to put plenty of work in from a setup perspective. Learn how to run through this setup process. Continue Reading
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Answer
29 Jul 2025
How can IT manage battery drain on enterprise mobile phones?
Mobile battery issues can damage UX and shorten device life for enterprise phones. Find out what factors affect battery health and how to keep users' phone batteries from draining. Continue Reading
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Tip
28 Jul 2025
How mobile firewalls protect against enterprise threats
Firewalls are an essential part of network security. As more employees use mobile devices for work, mobile firewalls are an increasingly vital security tool for organizations. Continue Reading
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Tip
28 Jul 2025
How to run Windows 365 on Mac
IT teams must be prepared to deliver Windows 365 Cloud PCs to all sorts of endpoints -- not just Windows desktops. Admins can take steps to facilitate this access on Mac desktops. Continue Reading
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Definition
24 Jul 2025
What is a mobile operating system?
A mobile operating system (OS) is software that enables smartphones, tablets and other devices to run applications and programs. Continue Reading
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Tip
21 Jul 2025
How to use Windows Update for Business with Group Policy
When organizations need to manage Windows updates, Windows Update for Business can provide all the control they need. And IT should consider Group Policy to manage it. Continue Reading
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Definition
18 Jul 2025
What is end-user experience monitoring (EUEM)?
End-user experience monitoring (EUEM) is the process of monitoring the performance of IT resources from an end user's perspective. Continue Reading
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Definition
18 Jul 2025
What is Samsung Galaxy?
Samsung Galaxy is a product line of Android smartphones, tablets and internet of things devices manufactured by Samsung Electronics. Continue Reading
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Tip
17 Jul 2025
How to detect and fix a rooted Android phone
Rooting is a unique threat for enterprise mobile devices, but there are signs Android administrators and users can look for to detect it and steps they can take to fix it. Continue Reading
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Definition
16 Jul 2025
Android OS
Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets. Continue Reading
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Tip
14 Jul 2025
How to reset Windows 11 PC from BIOS
There are many ways to reset a desktop, and resetting from BIOS is perhaps the most drastic of these options. Learn how this reset differs, how to perform it and when to use it. Continue Reading
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Tip
07 Jul 2025
How to detect and fix a jailbroken iPhone
Jailbroken devices can give rise to security threats for users and organizations alike. Learn how to prevent, detect and remove jailbreaking on enterprise iPhones. Continue Reading
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Definition
02 Jul 2025
What is mobile computing?
Mobile computing refers to the set of IT technologies, products, services and operational strategies and procedures that enable end users to access computation, information and related resources and capabilities while mobile. Continue Reading
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Tip
26 Jun 2025
Comparing MSI vs. MSIX
While MSI was the preferred method for distributing enterprise applications for decades, the MSIX format promises to improve upon the deployment process. Continue Reading
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Tip
26 Jun 2025
How to perform an in-place upgrade to Windows 11
While they have some disadvantages, in-place Windows upgrades can deliver a smooth transition between the OSes with minimal IT oversight. There are two main methods IT can use. Continue Reading
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Tip
24 Jun 2025
How to configure VNC services with macOS
While there are many technologies that allow for remote desktop access and management, IT administrators can use VNC on Macs to great effect. Continue Reading
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Tip
17 Jun 2025
How to set up Windows Hello for Business, step by step
Licensing for Windows Hello for Business is a simple process, but the setup involves making several decisions, including how to host the service, authentication types and more. Continue Reading
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Definition
12 Jun 2025
What is PC as a service (PCaaS)?
PC as a service (PCaaS) is a device lifecycle management model in which an organization pays a monthly subscription fee to lease endpoint hardware (PCs) and management services from a vendor instead of purchasing them outright. Continue Reading
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Definition
11 Jun 2025
Apple iOS
Apple iOS is a proprietary mobile operating system that runs on mobile devices such as the iPhone and iPad. Continue Reading
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Definition
11 Jun 2025
Apple watchOS (Apple Watch operating system)
Apple watchOS is the operating system (OS) designed specifically for the Apple Watch wearable device, with features that take advantage of the smaller screen and location of the device on the user's wrist. Continue Reading
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Tip
11 Jun 2025
What is the default port for RDP and how do you change it?
When an admin needs to change the RDP port from its default to a different one, they can perform this process and many others via Windows Registry Editor. Continue Reading
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Tip
10 Jun 2025
How to calculate Windows Hello for Business cost
Just how much does Windows Hello for Business cost? It's not exactly a simple answer, but the good news is that there are lots of ways to attain a license. Continue Reading
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Definition
10 Jun 2025
What is Cisco ISE?
Cisco Identity Services Engine (ISE) is a security policy management platform that provides secure network access to end users and devices. Continue Reading
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Feature
06 Jun 2025
How to choose and set up a mobile VPN for an Android phone
A tailored approach to network security is crucial when managing smartphones in the enterprise. IT teams should consider Android VPN options for their organization. Continue Reading
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Definition
06 Jun 2025
What is app virtualization (application virtualization)?
App virtualization (application virtualization) is the installation of an application on one computer and enabling an end user's client computer to remotely access that application. Continue Reading
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Tip
06 Jun 2025
How to navigate the Windows Hello for Business requirements
While Windows Hello is easy to set up on the user level, Windows Hello for Business needs a bit more back-end legwork to meet the infrastructure and licensing requirements. Continue Reading
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Definition
05 Jun 2025
What is Microsoft Windows 10?
Windows 10 is a Microsoft operating system (OS) for PCs, tablets and some internet of things devices. Continue Reading
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Definition
04 Jun 2025
What is a SIM card and how does it work?
A SIM card, also known as a subscriber identity module, is a smart card that stores the information necessary for a smartphone to connect to a mobile network. Continue Reading
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Tip
03 Jun 2025
Evaluating tablets as thin clients in the enterprise
There are numerous options for thin client hardware including dedicated thin clients and retired PCs, but the evolution of tablets makes them viable as virtual desktop endpoints. Continue Reading
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Feature
29 May 2025
How to choose and set up a mobile VPN for an iPhone
Many users perform work tasks on their iPhones, relying on mobile VPNs to securely access corporate resources. Learn about VPN options for iPhones and how to set up these systems. Continue Reading
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Tip
28 May 2025
Comparing Windows Hello vs. Windows Hello for Business
Windows Hello allows desktop admins to manage local Windows authentication with new tools, but the difference between the free and business versions is critical for IT to know. Continue Reading
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Definition
27 May 2025
What is GSM (Global System for Mobile Communications)?
GSM (Global System for Mobile Communications) is a digital mobile communication standard applied widely in Europe and other parts of the world. Continue Reading
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Opinion
22 May 2025
With shadow AI, sometimes the cure is worse than the disease
Organizations need to implement policies and restrictions around AI productivity tools, but they also need to make sure the policy isn't causing more harm than good. Continue Reading
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Definition
21 May 2025
What is short message service center (SMSC)?
The short message service center (SMSC) is the portion of a mobile phone network that handles text message operations. Continue Reading
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Tip
16 May 2025
How to create a custom Windows 11 image with Hyper-V
When administrators can deploy Windows systems in many ways, creating a custom VM with Hyper-V enables them to efficiently deploy a copy of one desktop to a whole user base. Continue Reading
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Tip
13 May 2025
What is Hyper-V on Windows 11, and what can it do?
Hyper-V is an incredibly flexible tool that can fill many roles for IT administrators, so it is a good idea to learn how this technology works and what exactly it can do. Continue Reading