End-User Computing
Top Stories
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Feature
28 Jul 2026
Secure Enclave vs. TPM vs. HSM: What IT should know
The Secure Enclave offers hardware-isolated security for Apple devices. Learn how it compares with TPM and HSM technologies, as well as the best uses for these three approaches. Continue Reading
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Opinion
23 Jul 2026
Over 600 CVEs: Mythos' effect on vulnerability and patch management
Microsoft's July Patch Tuesday broke records by addressing over 600 CVEs. What does this reveal about the effect that AI models have on vulnerability and patch management? Continue Reading
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Opinion
24 May 2018
How IT can prevent mobile phishing attacks
Mobile devices enable users to make crucial security decisions. Here's how IT can obtain more control to prevent phishing attacks from occurring in the first place. Continue Reading
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Blog Post
23 May 2018
Win10 NetBIOS Names Get Weirder
When I say Win10 NetBIOS names get weirder I mean two things: they are indeed case sensitive, and sometimes the actual defined case-correct name string won't resolve properly. Continue Reading
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Answer
22 May 2018
Review Office 365 mobile app updates
As Microsoft retires some of its mobile messaging-related services and improves others, the future of its mobile presence could be in one app -- the Outlook mobile app. Continue Reading
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Feature
22 May 2018
Get the scoop on elastic application layers from Citrix
IT pros can use Citrix Elastic Layering to target apps to specific users. However, it's important to know when and where to use Elastic Layering, as well the potential problems. Continue Reading
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Tip
21 May 2018
Create an effective email phishing test in 7 steps
The best way for IT to improve email phishing security is through comprehensive testing, which helps identify which users are susceptible and what type of fake email is most effective. Continue Reading
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Blog Post
21 May 2018
Bring Back PING in Win10 1803
As I troubleshoot an inexplicable inability to remote into one of my office PCs, I figure out how to bring back PING in Win10 1803. In short, my recent spate of networking issues continue! Continue Reading
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Blog Post
18 May 2018
Why Windows Machine Names Are Case-Sensitive in RDP
When the certificate warning shows up, I finally figure out why Windows machine names are case-sensitive in RDP. The machine name isn't case-sensitive, but the certificate name most certainly is! Continue Reading
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Tip
17 May 2018
Explore options for automatic device enrollment
Enrolling mobile devices can be a hassle, especially for larger organizations. Explore these programs that can help automate the process and let IT focus on more important tasks. Continue Reading
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Opinion
17 May 2018
Are digital assistants ready for serious enterprise use yet?
For now, the uses cases still seem to just involve basic productivity. Continue Reading
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Feature
16 May 2018
Six ways to simplify Citrix App Layering
App layering can deliver a lot of benefits to IT administrators, but only if they know how to keep management simple. Start by understanding ELMs and keeping Windows up to date. Continue Reading
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Blog Post
16 May 2018
Win10 1803 Gets New Bluetooth Version
Amidst a raft of other changes, enhancements and additons, Win10 1803 gets new Bluetooth version that leaves some users in the lurch, functionality-wise. Continue Reading
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Blog Post
14 May 2018
Windows Command Line Reference Observations
By checking which commands work in PowerShell and which have PowerShell aliases, I compile an interesting set of Windows Command Line Reference observations. Continue Reading
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Feature
11 May 2018
Find the right user profile management software
Determine the right profile management platform for your company and take a close look at personalization, recovery, cloud, UEM and migration features. Continue Reading
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News
11 May 2018
Citrix Analytics service brings hope for better security
As it becomes more difficult to monitor and secure applications and data, Citrix's security analytics platform is getting more attention from IT pros. Continue Reading
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News
11 May 2018
ControlUp targets virtual desktop, server overprovisioning
If IT pros overprovision virtual desktops and servers, they waste money and resources. But there are other problems associated with poor resource allocation. Continue Reading
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News
11 May 2018
Citrix NetScaler authentication methods help on-premises shops
In Citrix Synergy 2018 session, attendees learned about two ways to implement multifactor NetScaler authentication: Microsoft Azure Active Directory and Google ReCAPTCHA. Continue Reading
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Feature
11 May 2018
Best practices for setting up Citrix Cloud services
Citrix Cloud enables organizations to host XenDesktop, XenApp and more in the cloud, but IT should first set up administration and Cloud Connectors and ensure high availability. Continue Reading
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Blog Post
11 May 2018
Win10 DCOM 10016 Errors Are Mostly Benign
Finally! A Microsoft Support note explicitly confirms what I've long suspected: Win10 DCOM 10016 errors are mostly benign. They occur by deliberate design, in fact. Continue Reading
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Feature
10 May 2018
Citrix Cloud services, CEO stability key to future success
Citrix's cloud-first approach drew mixed reactions from attendees at the annual Synergy conference, some of whom have concerns about cost and licensing. Continue Reading
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Opinion
10 May 2018
So, what did you think of the show? (Citrix Synergy 2018 Edition)
My fast take after the first two days in Anaheim. Continue Reading
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News
10 May 2018
NComputing finds spot in desktop virtualization market with SME focus
NComputing CTO Richard Sah discusses new opportunities for IT to take advantage of desktop virtualization, thanks to lower cost and the emergence of hyper-converged infrastructure. Continue Reading
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News
10 May 2018
Citrix ShareFile features, integrations catch IT's eye
ShareFile will integrate with the new Citrix Workspace app, and other integrations with third-party services will help the product stand out in the EFSS market. Continue Reading
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Photo Story
09 May 2018
The Best of Citrix Synergy 2018 Awards winners
Find out who won at the Best of Citrix Synergy 2018 Awards in categories such as Application, Access and Content Security, and Digital Workspace, as well as who took home the Best of Show award. Continue Reading
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News
09 May 2018
XenMobile Service a tough sell for some Citrix shops
XenMobile is now called Citrix Endpoint Management, and Citrix wants on-premises customers to move to the cloud. But some IT pros aren't ready to make the jump. Continue Reading
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News
09 May 2018
Citrix Workspace app holds potential, raises questions
At Synergy 2018, Citrix introduced a new secure digital workspace that provides users unified access to their virtual desktops and applications, SaaS and mobile apps, and data. Continue Reading
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Blog Post
09 May 2018
Bring Back Basic Win10 1803 Networking
The demise of HomeGroup makes it necessary to bring back basic Win10 1803 networking for Workgroup based Windows networks. Here's how! Continue Reading
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News
08 May 2018
Mobile application development trends away from native
End users don't want to be bothered by notifications and a complicated interface. Learn how one MADP vendor is adapting to current user demands. Continue Reading
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Blog Post
07 May 2018
MS Publishes Big Free Command Line Reference
Last Friday, my partner in crime at Win10.Guru, Kari Finn, sent me a link to a very interesting document. It comes from the Microsoft Download Center and shows up with very little descriptive ... Continue Reading
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Guide
07 May 2018
The definitive VDI cost savings guide
VDI cost is a key consideration in any deployment because the price affects numerous other decisions, including how to manage, maintain and repair the desktops. Continue Reading
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Blog Post
04 May 2018
1803 May Drop Spectre Patches on Some PCs
According to some usually reliable observers and experts, Windows 10 Version 1803 may drop Spectre Patches on some PCs. Here's how to check if any of your PCs are affected. Continue Reading
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News
03 May 2018
Field service mobile apps offer usability, new features
Field service management software can be a great way to integrate mobile into a service company. Now, cloud-based platforms offer an accessible entry point for smaller businesses. Continue Reading
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Feature
03 May 2018
Top Windows 10 April 2018 Update features you need to know
Microsoft's latest update to Windows 10 helps IT pros and users alike. On the user front, Focus Assist can help employees silence notifications while they work. Continue Reading
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Answer
03 May 2018
Does deploying VDI affect other systems?
VDI can affect areas of a company network, such as internet bandwidth. IT can mitigate the effects of VDI users by allocating resources and monitoring system performance. Continue Reading
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Opinion
03 May 2018
VDI Like a Pro 2018 Survey sneak peek: What’s happening in VDI/SBC/DaaS market share?
There’s a lot of enthusiasm for the cloud, and the market is wide open. Continue Reading
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Answer
02 May 2018
How can IT convince users of the benefits of Windows 10?
Users may not see the Windows 10 improvements as an upgrade from their current OS. As a result, IT must highlight relevant new features to gain user support. Continue Reading
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Blog Post
02 May 2018
Win10 1803 Sometimes Creates Phantom Recovery Drive
Thanks to a minor but annoying error, Win10 1803 sometimes creates phantom Recovery Drive during the upgrade process. Here are two easy fixes to make it go away. Continue Reading
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Feature
02 May 2018
Four Windows 10 migration tools to consider
With the right tools -- such as the Windows ADK or MAP -- at their disposal, IT pros can take some of the headaches out of a move to Windows 10. Continue Reading
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Blog Post
30 Apr 2018
Tune Into PortableApps.com
If you tune into PortableApps.com and use their platform, you'll find a great way to take tools, utilities and applications with you onto any PC. Great stuff! Continue Reading
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Feature
27 Apr 2018
Conquer the end-user productivity balancing act
Keeping users productive is one of the most critical jobs IT pros have. But there are some hurdles to jump, including understanding the risks with collaboration tools. Continue Reading
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Blog Post
27 Apr 2018
Finding Windows Defender Security About Info
It turns out that finding Windows Defender Security About info is a little convoluted, but checking its Settings will point you in the right direction. Continue Reading
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Quiz
26 Apr 2018
Are you prepared for a Windows 10 transition?
When IT executes a transition to Windows 10, it must understand all the potential pitfalls inherent in an OS migration. Quiz yourself to see if you are ready for this challenge. Continue Reading
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Blog Post
25 Apr 2018
Skippy Shows Off Lean Win10 Edition
The Windows Insider Skip Ahead Preview, aka Skippy Shows Off Lean Win10 Edition as a new SKU pops up in Build 17650. Continue Reading
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News
25 Apr 2018
Windows application management software comes to IT's aid
Application management software is a necessity for organizational continuity and security. Without any such software, absent patches threaten end users' applications. Continue Reading
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News
25 Apr 2018
Printing from mobile devices evolves with EMM market, GDPR
With many organizations using EMM to keep track of devices, apps and data, the information that users must share with printers can sometimes be forgotten. Continue Reading
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Tip
25 Apr 2018
Manage Windows 10 desktops, mobile devices with EMM software
Windows 10 supports crucial functions that enable enterprise mobility management. IT must follow a few important steps to prepare desktops for management through EMM. Continue Reading
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Opinion
25 Apr 2018
Microsoft says RDSH is coming to a Server 2019 preview soon. (Update: It's back!)
There’s still speculation about multi-user Windows 10, though. Continue Reading
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Quiz
24 Apr 2018
How well do you know EMM platforms?
Enterprise mobility management is made up of many different facets, including MDM and MCM. Do you know the difference between them? Test your knowledge with this quiz. Continue Reading
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Guide
23 Apr 2018
The go-to guide for managing VDI users
VDI shops can help keep their end users happy by using user profile management to enable personalization and by taking advantage of VDI monitoring tools. Continue Reading
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Feature
23 Apr 2018
Explore two major user authentication methods
Both biometric and multifactor authentication can provide high levels of security. Before choosing one -- or a combination of both -- learn the pros and cons of these technologies. Continue Reading
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Blog Post
23 Apr 2018
Build 1803 Equals April Update
Based on the content of the Edge Welcome screen in Build 17134, it seems pretty safe to proclaim that Build 1803 Equals April Update. Continue Reading
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Tip
23 Apr 2018
Spectre and Meltdown vulnerabilities show haste makes waste
When the Meltdown and Spectre vulnerabilities came to light, everyone scrambled to find a fix. As a result, the patching process has been anything but smooth. Continue Reading
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Blog Post
20 Apr 2018
God Mode Causes Win10 Office URL Insert Fail
If God Mode Causes Win10 Office URL Insert Fail and pasting URLs causes Word, Excel and so forth to crash, delete the God Mode parent folder to fix this problem. Continue Reading
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Buyer's Guide
20 Apr 2018
Buy the right desktop and application virtualization product
Virtualizing both desktops and applications can increase productivity, agility and mobility within a company. Discover the products that can deliver both services to your workers. Continue Reading
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Tip
20 Apr 2018
How to track mobile app performance metrics
Developers that don't track mobile app health will get little insight into the user experience. Learn these effective strategies to track and understand mobile app performance metrics. Continue Reading
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Feature
19 Apr 2018
Pros and cons of AI for mobile IT
Mobile IT admins should be prepared to take advantage of artificial intelligence technologies, but it's important to be aware of the risks and challenges involved, as well. Continue Reading
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Answer
19 Apr 2018
How should IT handle app onboarding for employees?
When it comes to onboarding a mobile app for internal use, IT should make the process as easy as possible. Here are several strategies to help. Continue Reading
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Opinion
19 Apr 2018
Raise your hand if you’re using Citrix Cloud services
Citrix has been proactively marketing cloud services for about two years, but why is the adoption rate low? Continue Reading
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News
18 Apr 2018
Workflow automation software improves LA court productivity
Court's in session, and the jury is unanimous: Automation software can help IT departments provide simpler workflows for end users on both desktops and mobile devices. Continue Reading
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Feature
17 Apr 2018
How to create a custom Windows 10 image for deployment
IT pros can build a Windows 10 image with custom apps, Start menu tools and more that they can easily deliver throughout the organization. Continue Reading
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Tip
17 Apr 2018
Be prepared to handle a mobile security breach
When it comes to cybersecurity, mobile security often falls by the wayside. Discover these techniques to prepare for a mobile security incident should it affect your organization. Continue Reading
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Feature
17 Apr 2018
Understand the benefits of user profile management software
Profile management tools can be valuable assets to address failure recovery, migration support, KPI improvement, as well as profile corruption, so long as they fit your environment. Continue Reading
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Conference Coverage
17 Apr 2018
Citrix Synergy 2018 conference coverage
Citrix Synergy is May 8-10 in Anaheim, Calif. Stay up to date on all the news and analysis that comes out of the conference. Continue Reading
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Blog Post
17 Apr 2018
Windows Server 2019 RDSH is a go
After some confusing messaging about whether Remote Desktop Session Host would be in Windows Server 2019, Microsoft said the role will in fact be coming to the preview and official release. Continue Reading
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Opinion
17 Apr 2018
Garrison’s unique hardware-based remote browsing brings some interesting advantages
This remote browser is meant to keep the nasties of the internet out of your environment. Continue Reading
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Blog Post
16 Apr 2018
Fixing Recovery Drive Creation Problems
Fixing recovery drive creation problems in Win10 turns out to involve running the utility twice: once with system files out, again with system files in. Continue Reading
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Feature
16 Apr 2018
Ten Citrix Synergy 2018 sessions to attend
Get a jump start on your Citrix Synergy planning with this rundown of 10 interesting sessions that explore Linux-based virtual desktops, scalability and planning, and more. Continue Reading
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Tip
13 Apr 2018
VMware IoT services wield IT ties for device management
VMware is positioning itself in the emerging IoT market with a combination of device management services and complementary features from other VMware products. Continue Reading
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News
12 Apr 2018
XenApp 6.5 end of life spurs IT to rethink app delivery
A few factors come into play that may make a XenApp migration not as easy as it looks for some organizations. Planning and testing will help IT handle version 6.5 end of life. Continue Reading
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Feature
12 Apr 2018
Four Windows 10 built-in security features to know
IT needs an effective plan to maximize security for Windows 10 and get the most out of its built-in features. Continue Reading
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Tip
11 Apr 2018
How to get the best desktop support SLA bang for your buck
IT can save money on its desktop service-level agreements by mixing and matching the level of support to meet the importance of the device. Continue Reading
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Blog Post
11 Apr 2018
When USB Hub Gets Weird Win-RAID Provides Fix
When USB hub gets weird Win-RAID provides fix for MIA Asmedia device. It's got modded drivers for Intel, and most other USB hubs and controllers, too. Worth checking out! Continue Reading
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Feature
10 Apr 2018
Survey the desktop and application virtualization market
Organizations want the flexibility to deliver virtual desktops and applications from the same platform. Learn about the products that can do both for your enterprise. Continue Reading
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Blog Post
09 Apr 2018
MS Releases Open Source Win3.0 File Manager
In an interesting surprise move, MS Releases Open Source Win3.0 File Manager. Works like a champ on Windows 10, too! Continue Reading
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Feature
09 Apr 2018
Three key VDI installation decisions IT must make
Deploying VDI effectively comes down to several key decisions, including whether to run the back-end infrastructure on premises or with a DaaS provider. Continue Reading
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Opinion
06 Apr 2018
IT must seek identity management tools with AI, biometrics
The current identity management market is evolving, but it isn't yet fully formed. Discover the technologies that will change ID management and how to use them. Continue Reading
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Blog Post
06 Apr 2018
Intel Excludes Older CPUs from Spectre Updates
Intel excludes older CPUs from Spectre updates. I summarize the charts to identify newly-added microcode updates, and CPUs for which updates will not be available. Continue Reading
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Answer
05 Apr 2018
How can IT combat rogue RDP access?
Hackers can gain remote access to users' desktops through RDP hijacking. As a result, IT pros must know what they can do to prevent such an attack. Continue Reading
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Feature
05 Apr 2018
User profile management software in the modern enterprise
Profile management tools help admins keep track of important details about users, like their bookmarks, browser histories, wallpapers, documents and more. Continue Reading
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Blog Post
04 Apr 2018
MPP IT Support Track Offers Interesting Insights
For those interested in working in tech support, but also for those into understanding Microsoft, the MPP IT Support Track offers interesting insights. Continue Reading
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News
03 Apr 2018
TetherView desktop disaster recovery offers a way into VDI
With standby virtual desktops from TetherView, IT can forgo full-fledged backup data centers for disaster recovery. The company CEO details use cases for the technology and more. Continue Reading
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Tip
03 Apr 2018
How to deploy GPU-enabled virtual applications
More apps are graphics-intensive than ever before. As a result, VDI shops must know the steps it takes to deliver said apps to users without too much hassle. Continue Reading
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Blog Post
02 Apr 2018
Myerson's Farewell Reveals Interesting Win10 Stats
Myerson's farewell reveals interesting Win10 stats -- specifically that the total number of Win10 users is closing in on 700M with 15M members in the Windows Insider program. Continue Reading
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News
30 Mar 2018
Android instant app use cases flourish in e-commerce
Instant apps are bite-size applications that end users don't need to install to their mobile devices. Discover the pros and cons of this technology, and which use cases make sense. Continue Reading
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News
30 Mar 2018
Office mobile app management evens the EMM playing field
With so many mobile users reliant on Office 365 to get work done, it was high time Microsoft and EMM vendors made app management and security easier for IT. Continue Reading
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Tip
29 Mar 2018
Three VDI capacity planning steps IT must follow
When planning its VDI deployment, IT must account for the resources users will need to avoid over or under provisioning the virtual desktops and anticipate potential growth. Continue Reading
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Blog Post
28 Mar 2018
Microsoft Edge web browser has a long way to go against Chrome
Recent updates to Chrome continue to increase its viability for business users, which could make it difficult for Microsoft's Edge web browser to take over shares of Google's in the enterprise. Continue Reading
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Blog Post
28 Mar 2018
Macrium Reflect Upgrade Cancels Backup Schedules
As I follow my twice-monthly drive cleanup routine, I realize that Macrium Reflect upgrade cancels backup schedules. Can't have that! Continue Reading
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Opinion
27 Mar 2018
IT must prep for enterprise AI software
AI technology is growing fast, and end-user computing administrators need to be prepared for the multitude of benefits it can bring IT and employees. Continue Reading
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Opinion
27 Mar 2018
Support for Macs in the enterprise: Three factors to consider
There's no way around it: Many users just love Apple products. IT pros that want to support Macs in the workplace must take into account several considerations. Continue Reading
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Tip
27 Mar 2018
Understand chatbot use cases and features for business
The bot that chattered with you over AOL Instant Messenger isn't too far off from the way chatbot technology can work in corporate mobile apps. Continue Reading
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Feature
27 Mar 2018
Overview of Samsung Galaxy S9 specs, features for business
The Samsung Galaxy S9 features are pretty similar to that of the S8. But a dual rear camera and other interesting specs continue to make the Galaxy an option for any user. Continue Reading
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News
27 Mar 2018
AI tools fall into the hands of end users
Machine learning capabilities have made applications smarter, but IT pros are still in the early days of learning AI skills. Luckily, some tools only require the knowledge of an end user. Continue Reading
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News
27 Mar 2018
IT mulls multi-user Windows 10 as Server 2019 drops RDSH
Multi-user Windows 10 could replace RDSH, which isn't in the first Windows Server 2019 preview. The move has ramifications for app compatibility, XenApp and Windows licensing. Continue Reading
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Opinion
27 Mar 2018
It's time to relinquish control over operating system updates
For the most part, vendors and manufacturers are in control of operating system updates today. IT admins won't be getting their powers back anytime soon. Continue Reading